# Relenta CRM vs SAP Sales Cloud Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SAP Sales Cloud excels in providing a comprehensive view of customer interactions, with users highlighting its ability to keep all customer data, leads, and sales activities in one place. This feature enhances tracking opportunities and following up efficiently, making it a strong choice for managing sales pipelines.
- **Users say** that Relenta CRM stands out for its simplicity and ease of use, particularly for small businesses. Reviewers appreciate the integrated email sharing and task management features, which allow for seamless communication and collaboration among team members.
- **According to verified reviews** , SAP Sales Cloud offers robust mobile access, enabling users to manage deals and customer interactions from anywhere. This flexibility is particularly valued by those who need to stay connected while on the go, enhancing overall productivity.
- **Reviewers mention** that Relenta CRM's user-friendly interface and straightforward setup process make it an attractive option for small businesses looking for a quick and efficient CRM solution. Users have noted that the ability to send messages to multiple users at once is a significant time-saver.
- **G2 reviewers highlight** that while SAP Sales Cloud has a higher overall satisfaction score, it faces challenges in ease of use compared to Relenta CRM. Users have pointed out that SAP's complexity can be overwhelming for new users, which may require additional training and support.
- **Users report** that SAP Sales Cloud provides strong support and resources, with many praising its quality of support. However, Relenta CRM users have noted that its support features are also highly rated, making it a reliable choice for those who prioritize customer service.



| | Relenta CRM | SAP Sales Cloud | 
|---|---|---|
| **Star Rating** | 4.9 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 22 | 998 | 
| **Largest Market Segment** | Small-Business (90.0% of reviews) | Enterprise (44.0% of reviews) | 
| **Entry Level Price** | $49 per user per month | No pricing available | 

---
## Top Pros & Cons

### Relenta CRM

**Not enough data**

### SAP Sales Cloud

Pros:
- Ease of Use (92 reviews)
- Integrations (62 reviews)

Cons:
- Learning Curve (75 reviews)
- Limited Customization (47 reviews)

---
## Ratings Comparison
| Rating | Relenta CRM | SAP Sales Cloud | 
|---|---|---|
  | **Meets Requirements** | 9.1 (19 reviews) | 8.5 (710 reviews) | 
  | **Ease of Use** | 9.5 (19 reviews) | 7.9 (723 reviews) | 
  | **Ease of Setup** | 9.4 (11 reviews) | 8.1 (406 reviews) | 
  | **Ease of Admin** | 9.3 (10 reviews) | 8.0 (262 reviews) | 
  | **Quality of Support** | 9.6 (19 reviews) | 8.3 (679 reviews) | 
  | **Has the product been a good partner in doing business?** | 10.0 (11 reviews) | 8.5 (262 reviews) | 
  | **Product Direction (% positive)** | 8.8 (19 reviews) | 8.5 (682 reviews) | 

---
## Pricing

### Relenta CRM

#### Entry-Level Pricing

Plan: Standard (billed monthly)

Price: $49 per user per month

Description: for one-person companies and small teams


[Browse all 2 editions](https://www.g2.com/products/relenta-crm/pricing)

#### Free Trial

Yes

### SAP Sales Cloud

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Relenta CRM** | 8.1/10 | 19 |
| **SAP Sales Cloud** | 8.1/10 | 621 |

#### Sales Force Automation

| Feature | Relenta CRM | SAP Sales Cloud | 
|---|---|---|
| **Contact & Account Management** | 9.5 (17 reviews) ✓ Verified | 8.3 (479 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | Feature Not Available | 8.2 (314 reviews) | 
| **Opportunity & Pipeline Mgmt.** | 8.2 (11 reviews) ✓ Verified | 8.3 (443 reviews) ✓ Verified | 
| **Task / Activity Management** | 8.8 (15 reviews) ✓ Verified | 8.3 (457 reviews) ✓ Verified | 
| **Territory & Quota Management** | 7.1 (7 reviews) ✓ Verified | 8.1 (406 reviews) ✓ Verified | 
| **Desktop Integration** | 8.6 (6 reviews) ✓ Verified | 8.1 (430 reviews) ✓ Verified | 
| **Product & Price List Management** | 8.6 (6 reviews) ✓ Verified | 8.1 (429 reviews) ✓ Verified | 
| **Quote & Order Management** | 8.3 (9 reviews) ✓ Verified | 8.2 (434 reviews) ✓ Verified | 
| **Customer Contract Management** | 8.8 (13 reviews) ✓ Verified | 8.2 (448 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | Relenta CRM | SAP Sales Cloud | 
|---|---|---|
| **Email Marketing** | 8.6 (14 reviews) ✓ Verified | 7.9 (381 reviews) ✓ Verified | 
| **Campaign Management** | Feature Not Available | 8.2 (305 reviews) | 
| **Lead Management** | 8.1 (14 reviews) ✓ Verified | 8.4 (408 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | Feature Not Available | 8.1 (348 reviews) ✓ Verified | 

#### Customer Support

| Feature | Relenta CRM | SAP Sales Cloud | 
|---|---|---|
| **Case Management** | 8.5 (10 reviews) ✓ Verified | 8.4 (412 reviews) ✓ Verified | 
| **Customer Support Portal** | 8.3 (11 reviews) ✓ Verified | 8.2 (422 reviews) ✓ Verified | 
| **Knowledge Base** | 8.2 (14 reviews) ✓ Verified | 8.2 (419 reviews) ✓ Verified | 
| **Call Center Features** | 7.1 (8 reviews) ✓ Verified | 8.0 (381 reviews) ✓ Verified | 
| **Support Analytics** | 7.1 (7 reviews) ✓ Verified | 8.2 (410 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Relenta CRM | SAP Sales Cloud | 
|---|---|---|
| **Reporting** | 7.8 (10 reviews) ✓ Verified | 8.2 (466 reviews) ✓ Verified | 
| **Dashboards** | 9.4 (9 reviews) ✓ Verified | 8.2 (464 reviews) ✓ Verified | 
| **Forecasting** | 7.9 (8 reviews) ✓ Verified | 8.2 (421 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Relenta CRM | SAP Sales Cloud | 
|---|---|---|
| **Social Collaboration Features** | Feature Not Available | 8.1 (270 reviews) | 
| **Social Network Integration** | Feature Not Available | 8.0 (217 reviews) | 
| **Mobile User Support** | 6.9 (6 reviews) ✓ Verified | 7.8 (341 reviews) ✓ Verified | 

#### Platform

| Feature | Relenta CRM | SAP Sales Cloud | 
|---|---|---|
| **Customization** | 8.0 (10 reviews) ✓ Verified | 8.0 (293 reviews) ✓ Verified | 
| **Workflow Capability** | 7.8 (10 reviews) ✓ Verified | 8.3 (290 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 7.8 (9 reviews) ✓ Verified | 8.5 (293 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | 8.3 (260 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | Not enough data | 8.2 (269 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | 8.3 (8 reviews) | 8.4 (276 reviews) ✓ Verified | 
| **Performance and Reliability** | 9.4 (11 reviews) ✓ Verified | 8.3 (299 reviews) ✓ Verified | 
| **Output Document Generation** | 9.0 (5 reviews) ✓ Verified | 8.3 (281 reviews) ✓ Verified | 

#### Integration

| Feature | Relenta CRM | SAP Sales Cloud | 
|---|---|---|
| **Data Import & Export Tools** | 8.8 (11 reviews) ✓ Verified | 8.4 (288 reviews) ✓ Verified | 
| **Integration APIs** | 6.7 (5 reviews) ✓ Verified | 8.2 (272 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 5.7 (5 reviews) ✓ Verified | 8.1 (251 reviews) ✓ Verified | 

#### Generative AI

| Feature | Relenta CRM | SAP Sales Cloud | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.5 (138 reviews) | 

#### Agentic AI - CRM

| Feature | Relenta CRM | SAP Sales Cloud | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.0 (42 reviews) | 
| **Multi-step Planning** | Not enough data | 7.3 (41 reviews) | 
| **Cross-system Integration** | Not enough data | 7.7 (44 reviews) | 
| **Adaptive Learning** | Not enough data | 7.4 (43 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.6 (41 reviews) | 
| **Proactive Assistance** | Not enough data | 7.7 (43 reviews) | 
| **Decision Making** | Not enough data | 7.8 (42 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Relenta CRM** | N/A | N/A |
| **SAP Sales Cloud** | 8.5/10 | 147 |

#### Agentic AI - Sales Analytics

| Feature | Relenta CRM | SAP Sales Cloud | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (12 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (11 reviews) | 
| **Adaptive Learning** | Not enough data | 7.8 (12 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.6 (12 reviews) | 
| **Proactive Assistance** | Not enough data | 8.1 (12 reviews) | 

#### Data Sourcing

| Feature | Relenta CRM | SAP Sales Cloud | 
|---|---|---|
| **Data Sourcing** | Not enough data | 8.6 (133 reviews) | 
| **Exporting & Sharing Data** | Not enough data | 8.8 (131 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 8.6 (128 reviews) | 
| **Interactive Dashboards** | Not enough data | 9.0 (131 reviews) | 
| **Data Segmentation** | Not enough data | 8.6 (131 reviews) | 

#### Predictive Analytics

| Feature | Relenta CRM | SAP Sales Cloud | 
|---|---|---|
| **Lead Scoring** | Not enough data | 8.8 (128 reviews) | 
| **Opportunity Scoring** | Not enough data | 8.9 (129 reviews) | 
| **Risk Analysis** | Not enough data | 8.7 (134 reviews) | 
| **Live Forecasting** | Not enough data | 8.9 (136 reviews) | 

#### Sales Management

| Feature | Relenta CRM | SAP Sales Cloud | 
|---|---|---|
| **Live Pipeline Management** | Not enough data | 8.6 (134 reviews) | 
| **Sales Gamification** | Not enough data | 8.3 (131 reviews) | 
| **Account-Based Analytics** | Not enough data | 8.8 (134 reviews) | 
| **Activity Tracking** | Not enough data | 9.0 (134 reviews) | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)


**Unique to SAP Sales Cloud (1):** [Sales Analytics Software](https://www.g2.com/categories/sales-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | Relenta CRM | SAP Sales Cloud | 
|---|---|---|
| **Small-Business** | 90.0% | 20.0% | 
| **Mid-Market** | 10.0% | 36.0% | 
| **Enterprise** | 0% | 44.0% | 

### By Industry

#### Relenta CRM

- **Printing:** 10.0%
- **Marketing and Advertising:** 10.0%
- **Internet:** 10.0%
- **Computer Software:** 10.0%
- **Wholesale:** 5.0%
- **Research:** 5.0%
- **Renewables & Environment:** 5.0%
- **Management Consulting:** 5.0%
- **Leisure, Travel & Tourism:** 5.0%
- **Information Technology and Services:** 5.0%
- **Other:** 30.0%

#### SAP Sales Cloud

- **Information Technology and Services:** 13.9%
- **Computer Software:** 4.9%
- **Accounting:** 4.6%
- **Financial Services:** 3.7%
- **Automotive:** 3.3%
- **Consumer Goods:** 3.0%
- **Telecommunications:** 2.8%
- **Retail:** 2.6%
- **Oil & Energy:** 2.3%
- **Consulting:** 2.3%
- **Other:** 56.6%

---
## Alternatives

### Alternatives to Relenta CRM

- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1114 reviews)
- [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (952 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (478 reviews)
- [Membrain](https://www.g2.com/products/membrain/reviews) — 4.6/5 stars (222 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3046 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1428 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25791 reviews)
- [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.2/5 stars (573 reviews)
- [Vtiger All-In-One CRM](https://www.g2.com/products/vtiger-all-in-one-crm/reviews) — 4.3/5 stars (415 reviews)
- [Prophet CRM](https://www.g2.com/products/prophet-crm/reviews) — 4.1/5 stars (193 reviews)

### Alternatives to SAP Sales Cloud

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25791 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13810 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3046 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1618 reviews)
- [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (952 reviews)
- [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.2/5 stars (573 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1428 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (478 reviews)
- [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) — 4.2/5 stars (942 reviews)

---
## Top Discussions

### Relenta CRM

No discussions available for this product.

### SAP Sales Cloud

- Title: [What is CRM features?](https://www.g2.com/discussions/what-is-crm-features) — 2 comments
  > **Top comment:** "Automate & streamline sales activities such as managing leads, sales funnel, sales forecasting, sales executives' performance, and so on by leveraging..."
- Title: [What SAP components are included in SAP CRM?](https://www.g2.com/discussions/sap-cloud-for-customer-what-sap-components-are-included-in-sap-crm) — 1 comment *(includes official response)*
  > **Top comment:** "SAP Sales Cloud is a comprehensive sales automation solution helping organizations streamline Lead to Cash processes, increase sales rep/sales manager..."
- Title: [What SAP components are included in SAP CRM?](https://www.g2.com/discussions/what-sap-components-are-included-in-sap-crm) — 1 comment
  > **Top comment:** "Still learning from these SAP Ocean "
- Title: [Is SAP CRM cloud based?](https://www.g2.com/discussions/is-sap-crm-cloud-based) — 1 comment
  > **Top comment:** "Yes - SAP Sales Cloud is a purpose built, cloud native solution. SAP also has older CRM solutions for on-prem deployment. "
- Title: [What is CRM system in SAP?](https://www.g2.com/discussions/what-is-crm-system-in-sap) — 1 comment *(includes official response)*
  > **Top comment:** "SAP Sales Cloud is a  comprehensive sales automation solution, commonly referred to as a 'sales CRM'. SAP also has integrated cloud marketing, commerce,..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/relenta-crm-vs-sap-sap-sales-cloud)