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Compare Relative Insight and Thematic 
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At a Glance
Market Segments
Small-Business (41.8% of reviews)
Enterprise (50.0% of reviews)
Entry-Level Pricing
Contact Us
$25,000.00 Per Year
Relative Insight
Star Rating
(57)4.5 out of 5
Market Segments
Small-Business (41.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us
Browse all 2 pricing plansThematic
Star Rating
(41)4.8 out of 5
Market Segments
Enterprise (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
$25,000.00 Per Year
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that Thematic excels in "Thematic Analysis" with a score of 9.3, providing users with deep insights into customer feedback, while Relative Insight, although strong, scores slightly lower at 8.8 in "Sentiment Analysis," indicating a more nuanced understanding of customer emotions.
- Users report that Thematic's "Ease of Use" is rated at 9.4, making it highly accessible for teams without extensive technical expertise, whereas Relative Insight's score of 8.3 suggests that some users find it less intuitive, potentially requiring more training.
- Reviewers mention that Thematic's "Quality of Support" is outstanding, with a perfect score of 9.8, indicating that users feel well-supported, while Relative Insight also scores well at 9.8, but some users have noted variability in response times.
- G2 users highlight that Thematic's "Integration" capabilities, rated at 7.8, may not be as robust as Relative Insight's offerings, which allows for more seamless connections with other tools, enhancing workflow efficiency.
- Users on G2 emphasize that Thematic's "Custom Reports and Dashboards" feature is particularly user-friendly, allowing for easy customization, while Relative Insight's reporting tools, although powerful, can be more complex to navigate.
- Reviewers mention that Thematic's "Feedback Aggregation" is highly effective, streamlining the process of collecting and analyzing data from various sources, while Relative Insight's approach, while comprehensive, can sometimes feel overwhelming due to the volume of data presented.
Pricing
Entry-Level Pricing
Relative Insight
Software-as-a-Service
Contact Us
Access for an unlimited number of users to intelligent text analysis for survey open-ends, social listening conversations, customer service transcripts and reviews. Pricing is based on the number of connected data sources.
- AI-powered topic, phrase, word, emotion and grammar tagging
- Exportable charts & visualizations
- Direct data source integrations
Thematic
Foundation
$25,000.00
Per Year
Get a comprehensive view of themes, sentiment and categories in your VoC and feedback data, with white glove support.
- Up to 25,000 comments
- Up to 3 datasets (a CSV file or pulled from a data source)
- AI powered Thematic and Sentiment analysis
Free Trial
Relative Insight
Free Trial is available
Thematic
Free Trial is available
Ratings
Meets Requirements
8.4
38
9.3
26
Ease of Use
8.3
37
9.4
28
Ease of Setup
8.2
12
8.9
21
Ease of Admin
7.9
12
8.9
17
Quality of Support
9.8
38
9.8
27
Has the product been a good partner in doing business?
9.4
13
9.9
17
Product Direction (% positive)
8.7
36
8.9
22
Features by Category
Feedback Management
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
9.7
5
Feedback Analysis
Not enough data
9.4
6
Not enough data
8.6
6
Not enough data
8.7
5
Feedback Sources
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Setup
7.8
13
Not enough data
8.7
13
Not enough data
8.7
10
Not enough data
Data
8.6
14
Not enough data
7.4
17
Not enough data
Analysis
8.2
14
Not enough data
7.3
11
Not enough data
8.7
15
Not enough data
8.3
17
Not enough data
8.8
12
Not enough data
7.9
12
Not enough data
8.7
14
Not enough data
Customization
8.3
11
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Management
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Relative Insight and Thematic are categorized as Text Analysis and Feedback Analytics
Unique Categories
Relative Insight has no unique categories
Thematic is categorized as Enterprise Feedback Management
Reviews
Reviewers' Company Size
Relative Insight
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Thematic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
30.9%
Market Research
16.4%
Public Relations and Communications
5.5%
Pharmaceuticals
5.5%
Management Consulting
5.5%
Other
36.4%
Retail
10.0%
Telecommunications
7.5%
Financial Services
7.5%
Computer Software
7.5%
Real Estate
5.0%
Other
62.5%
Alternatives
Discussions
Relative Insight has no discussions with answers
What is the programming language used to create this, purely out of interest. It’s very clever !
1 Comment
AM
Thanks Tim! We use a combination of Python and Rust for speed! Many of the algorithms we use have been written in-house based on many years of research....Read more
Thematic has no more discussions with answers
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