# Relative Insight vs Thematic Comparison | | Relative Insight | Thematic | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.8 out of 5 | | **Total Reviews** | 57 | 43 | | **Largest Market Segment** | Small-Business (41.8% of reviews) | Enterprise (51.2% of reviews) | | **Entry Level Price** | Contact Us | $25,000.00 Per Year | --- ## Top Pros & Cons ### Relative Insight **Not enough data** ### Thematic Pros: - Ease of Use (7 reviews) - Customer Support (4 reviews) Cons: - Complex Setup (1 reviews) - Difficult Setup (1 reviews) --- ## Ratings Comparison | Rating | Relative Insight | Thematic | |---|---|---| | **Meets Requirements** | 8.4 (38 reviews) | 9.3 (27 reviews) | | **Ease of Use** | 8.3 (37 reviews) | 9.4 (29 reviews) | | **Ease of Setup** | 8.2 (12 reviews) | 8.9 (22 reviews) | | **Ease of Admin** | 7.9 (12 reviews) | 8.9 (17 reviews) | | **Quality of Support** | 9.8 (38 reviews) | 9.8 (28 reviews) | | **Has the product been a good partner in doing business?** | 9.4 (13 reviews) | 9.9 (17 reviews) | | **Product Direction (% positive)** | 8.7 (36 reviews) | 9.0 (23 reviews) | --- ## Pricing ### Relative Insight #### Entry-Level Pricing Plan: Software-as-a-Service Price: Contact Us Description: Access for an unlimited number of users to intelligent text analysis for survey open-ends, social listening conversations, customer service transcripts and reviews. Pricing is based on the number of connected data sources. Key Features: - AI-powered topic, phrase, word, emotion and grammar tagging - Exportable charts & visualizations - Direct data source integrations [Browse all 2 editions](https://www.g2.com/products/relative-insight/pricing) #### Free Trial Yes ### Thematic #### Entry-Level Pricing Plan: Foundation Price: $25,000.00 Per Year Description: Get a comprehensive view of themes, sentiment and categories in your VoC and feedback data, with white glove support. Key Features: - Up to 25,000 comments - Up to 3 datasets (a CSV file or pulled from a data source) - AI powered Thematic and Sentiment analysis [Browse all 2 editions](https://www.g2.com/products/thematic/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Feedback Analytics | Product | Score | Reviews | |---|---|---| | **Relative Insight** | N/A | N/A | | **Thematic** | 9.0/10 | 7 | #### Feedback Management | Feature | Relative Insight | Thematic | |---|---|---| | **Tagging** | Not enough data | Not enough data | | **Segmentation** | Not enough data | 9.2 (6 reviews) | | **Custom Reports and Dashboards** | Not enough data | 9.7 (5 reviews) | #### Feedback Analysis | Feature | Relative Insight | Thematic | |---|---|---| | **Thematic Analysis** | Not enough data | 9.5 (7 reviews) | | **Sentiment Analysis** | Not enough data | 8.6 (6 reviews) | | **NPS/CSAT Scoring** | Not enough data | 8.7 (5 reviews) | #### Feedback Sources | Feature | Relative Insight | Thematic | |---|---|---| | **Online Reviews** | Not enough data | Not enough data | | **Surveys** | Not enough data | 8.0 (5 reviews) | | **Social Media** | Not enough data | Not enough data | | **Customer Service Channels** | Not enough data | Not enough data | #### Generative AI | Feature | Relative Insight | Thematic | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | ### Text Analysis | Product | Score | Reviews | |---|---|---| | **Relative Insight** | 8.3/10 | 19 | | **Thematic** | N/A | N/A | #### Setup | Feature | Relative Insight | Thematic | |---|---|---| | **Integration** | 7.8 (13 reviews) | Not enough data | | **Maintenance** | 8.7 (13 reviews) | Not enough data | | **No-Code** | 8.7 (10 reviews) | Not enough data | #### Data | Feature | Relative Insight | Thematic | |---|---|---| | **Security** | 8.6 (14 reviews) | Not enough data | | **Data Visualization** | 7.4 (17 reviews) | Not enough data | #### Analysis | Feature | Relative Insight | Thematic | |---|---|---| | **Automation** | 8.2 (14 reviews) | Not enough data | | **Named entity recognition** | 7.3 (11 reviews) | Not enough data | | **Keyphrase Extraction** | 8.7 (15 reviews) | Not enough data | | **Topic Analysis** | 8.3 (17 reviews) | Not enough data | | **Sentiment Analysis** | 8.8 (12 reviews) | Not enough data | | **Language Identification** | 7.9 (12 reviews) | Not enough data | | **Syntax/Part of Speech Parsing** | 8.7 (14 reviews) | Not enough data | #### Customization | Feature | Relative Insight | Thematic | |---|---|---| | **Pre-Built Parameterization** | 8.3 (11 reviews) | Not enough data | | **Custom Extension** | Feature Not Available | Not enough data | #### Generative AI | Feature | Relative Insight | Thematic | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | ### Enterprise Feedback Management | Product | Score | Reviews | |---|---|---| | **Relative Insight** | N/A | N/A | | **Thematic** | N/A | N/A | #### Generative AI | Feature | Relative Insight | Thematic | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | #### Survey Management | Feature | Relative Insight | Thematic | |---|---|---| | **Brand Design Consistency** | Not enough data | Not enough data | | **Survey Deployment** | Not enough data | Not enough data | | **Feedback Collection** | Not enough data | Not enough data | | **Device Responsiveness** | Not enough data | Not enough data | #### Process Management | Feature | Relative Insight | Thematic | |---|---|---| | **Feedback Aggregation** | Not enough data | Not enough data | | **Trigger Alerts** | Not enough data | Not enough data | | **Real-Time Analysis** | Not enough data | Not enough data | | **Real-Time Action** | Not enough data | Not enough data | #### System Management | Feature | Relative Insight | Thematic | |---|---|---| | **Security** | Not enough data | Not enough data | | **System Monitoring** | Not enough data | Not enough data | --- ## Categories **Shared Categories (2):** [Text Analysis Software](https://www.g2.com/categories/text-analysis), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics) **Unique to Thematic (1):** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management) --- ## Reviewer Demographics ### By Company Size | Segment | Relative Insight | Thematic | |---|---|---| | **Small-Business** | 41.8% | 17.1% | | **Mid-Market** | 30.9% | 31.7% | | **Enterprise** | 27.3% | 51.2% | ### By Industry #### Relative Insight - **Marketing and Advertising:** 30.9% - **Market Research:** 16.4% - **Automotive:** 5.5% - **Management Consulting:** 5.5% - **Pharmaceuticals:** 5.5% - **Public Relations and Communications:** 5.5% - **Retail:** 3.6% - **Information Technology and Services:** 3.6% - **Higher Education:** 3.6% - **Music:** 1.8% - **Other:** 18.2% #### Thematic - **Retail:** 9.8% - **Telecommunications:** 7.3% - **Computer Software:** 7.3% - **Financial Services:** 7.3% - **Airlines/Aviation:** 4.9% - **Automotive:** 4.9% - **Commercial Real Estate:** 4.9% - **Insurance:** 4.9% - **Internet:** 4.9% - **Marketing and Advertising:** 4.9% - **Other:** 39.0% --- ## Alternatives ### Alternatives to Relative Insight - [Altair AI Studio](https://www.g2.com/products/rapidminer-studio/reviews) — 4.6/5 stars (520 reviews) - [Chattermill](https://www.g2.com/products/chattermill/reviews) — 4.4/5 stars (238 reviews) - [Canvs](https://www.g2.com/products/canvs-ai-canvs/reviews) — 4.3/5 stars (147 reviews) - [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) — 4.3/5 stars (751 reviews) - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4083 reviews) - [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews) - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23552 reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4173 reviews) - [LiveAgent](https://www.g2.com/products/liveagent/reviews) — 4.5/5 stars (1538 reviews) ### Alternatives to Thematic - [Chattermill](https://www.g2.com/products/chattermill/reviews) — 4.4/5 stars (238 reviews) - [Altair AI Studio](https://www.g2.com/products/rapidminer-studio/reviews) — 4.6/5 stars (520 reviews) - [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) — 4.3/5 stars (751 reviews) - [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4083 reviews) - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) — 4.4/5 stars (2914 reviews) - [Forsta](https://www.g2.com/products/forsta/reviews) — 4.2/5 stars (335 reviews) - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23552 reviews) - [LiveAgent](https://www.g2.com/products/liveagent/reviews) — 4.5/5 stars (1538 reviews) --- ## Top Discussions ### Relative Insight No discussions available for this product. ### Thematic - Title: [What is the programming language used to create this, purely out of interest. It’s very clever !](https://www.g2.com/discussions/30176-what-is-the-programming-language-used-to-create-this-purely-out-of-interest-it-s-very-clever) — 1 comment > **Top comment:** "Thanks Tim! We use a combination of Python and Rust for speed! Many of the algorithms we use have been written in-house based on many years of research...." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/relative-insight-vs-thematic)