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Compare Relatient and Solutionreach 
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At a Glance
Market Segments
Small-Business (53.8% of reviews)
Small-Business (88.5% of reviews)
Entry-Level Pricing
Contact Relatient for a Quote
No pricing available
Relatient
Star Rating
(27)4.8 out of 5
Market Segments
Small-Business (53.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Relatient for a Quote
Learn more about RelatientSolutionreach
Star Rating
(167)4.3 out of 5
Market Segments
Small-Business (88.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SolutionreachSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Solutionreach excels in its "Compliant Emailing" feature, scoring 9.4, which reviewers mention provides a reliable way to communicate with patients while ensuring HIPAA compliance. In contrast, Relatient also performs well with a score of 9.5, but users note that its email features are less customizable.
- Reviewers mention that Relatient shines in "Patient Feedback Management," achieving a score of 9.0, which users say allows for effective collection and analysis of patient feedback. Solutionreach, with a score of 8.3, is seen as less robust in this area, with users indicating that its feedback tools could be more intuitive.
- G2 users highlight the "Workflow Management" capabilities of Relatient, scoring 9.3, as a standout feature that streamlines operations effectively. In comparison, Solutionreach's score of 8.3 suggests it has room for improvement, with users mentioning that its workflow tools can be cumbersome at times.
- Users on G2 report that Solutionreach's "Patient Check-in" feature, scoring 8.0, is user-friendly and efficient, making the check-in process smoother for patients. However, Relatient's overall patient convenience features are rated higher, with users noting that its mobile patient intake options are particularly strong.
- Reviewers mention that Relatient's "Interoperability" score of 8.9 is a significant advantage, allowing for seamless integration with other systems. Solutionreach, with a score of 8.1, is seen as less flexible, with users indicating that integration can be a challenge.
- Users say that both platforms are HIPAA compliant, but Relatient's overall compliance features, particularly in "User Authorization," score higher at 9.5 compared to Solutionreach's 8.6. Reviewers mention that this makes Relatient a more secure choice for sensitive patient communications.
Pricing
Entry-Level Pricing
Relatient
Pricing for Providers
Contact Relatient for a Quote
Relatient offers pricing based on the Platform and Solutions purchased.
Solutionreach
No pricing availableFree Trial
Relatient
No trial information availableSolutionreach
No trial information availableRatings
Meets Requirements
9.5
23
8.7
150
Ease of Use
9.5
23
8.7
150
Ease of Setup
9.1
21
8.2
90
Ease of Admin
8.7
21
8.6
92
Quality of Support
9.1
23
8.4
148
Has the product been a good partner in doing business?
9.6
21
8.4
91
Product Direction (% positive)
10.0
23
8.5
141
Features by Category
Information Flow
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Patient Experience
Not enough data
8.2
11
Not enough data
8.7
9
Not enough data
9.2
12
Not enough data
8.3
10
Platform
9.5
10
8.8
12
9.2
12
8.8
13
9.5
10
9.4
9
9.5
7
8.9
9
9.2
10
8.6
11
9.3
9
8.8
11
9.5
7
9.7
10
9.2
8
9.3
10
Data Collection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Convenience
Not enough data
Feature Not Available
Not enough data
6.5
9
Not enough data
Feature Not Available
Not enough data
7.8
12
Not enough data
8.1
12
Administration
Not enough data
6.9
12
Not enough data
8.1
16
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
12
Not enough data
Feature Not Available
Patient-Centered Functions
8.6
6
|
Verified
8.0
22
9.0
7
8.3
23
Not enough data
Feature Not Available
Not enough data
8.4
20
|
Verified
Feature Not Available
Feature Not Available
Operations
9.3
12
|
Verified
8.3
22
|
Verified
8.9
11
|
Verified
8.1
26
|
Verified
Not enough data
7.7
19
|
Verified
8.6
6
8.4
21
Not enough data
8.3
16
|
Verified
Not enough data
8.3
12
|
Verified
Feature Not Available
Feature Not Available
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
Relatient and Solutionreach are categorized as Patient Engagement, HIPAA Compliant Messaging, Patient Intake, and Patient Scheduling
Unique Categories
Relatient has no unique categories
Solutionreach is categorized as Patient Case Management and Patient Relationship Management (PRM)
Reviews
Reviewers' Company Size
Relatient
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Solutionreach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
57.7%
Medical Practice
30.8%
Health, Wellness and Fitness
11.5%
‐
‐
Other
0.0%
Medical Practice
50.3%
Hospital & Health Care
24.8%
Health, Wellness and Fitness
16.4%
Medical Devices
2.4%
Marketing and Advertising
2.4%
Other
3.6%
Discussions
Relatient has no discussions with answers
How do I make sure the reviews are getting on Google and Yelp?
2 Comments
CS
If you go into the platform under Online Presence, Smart review settings, you can see what accounts are linked. Hope that helps!Read more
Is Solution Reach only for US based companies ?
1 Comment
JL
Hi Andrea! Thank you so much for asking your question. My name is Jasmine and I'm a Research Analyst at G2. One of my areas of expertise is health care....Read more
I would love someone to contact us regarding the SR Intake issue we are having.
1 Comment
JL
Hi Ainsley! Thank you for stopping by and asking a question. I'm Jasmine, a Research Analyst at G2, and one of my areas of expertise is health care....Read more
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