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Compare Relatient and Salesforce Health Cloud 
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At a Glance
Market Segments
Small-Business (53.8% of reviews)
Enterprise (46.9% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
Contact Relatient for a Quote
No pricing available
Relatient
Star Rating
(27)4.8 out of 5
Market Segments
Small-Business (53.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Relatient for a Quote
Learn more about RelatientSalesforce Health Cloud
Star Rating
(35)3.8 out of 5
Market Segments
Enterprise (46.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Salesforce Health CloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that Salesforce Health Cloud excels in patient case management with a score of 9.0, allowing for comprehensive tracking and management of patient interactions, while Relatient also scores well in this area but focuses more on patient communication and engagement.
- Users report that Relatient shines in ease of use and setup, with scores of 9.5 and 9.1 respectively, making it a preferred choice for small businesses looking for a straightforward implementation, whereas Salesforce Health Cloud has lower scores in these areas, indicating a steeper learning curve.
- Reviewers mention that Salesforce Health Cloud offers robust EHR integration capabilities, which is crucial for larger enterprises, while Relatient's strength lies in its HIPAA-compliant messaging features, scoring highly in user authorization and compliant texting.
- G2 users highlight that Relatient's patient experience management features, particularly its patient portal and feedback management, are highly rated at 9.7 and 9.0, respectively, making it a strong contender for organizations focused on enhancing patient engagement.
- Users on G2 indicate that Salesforce Health Cloud has a solid product direction with a positive score of 7.9, but Relatient outshines it with a perfect score of 10.0, suggesting a more innovative approach to future developments.
- Reviewers mention that while both platforms offer secure communications, Relatient's emphasis on compliant emailing and messaging is particularly beneficial for organizations prioritizing patient privacy and regulatory compliance, scoring 9.5 in these areas.
Pricing
Entry-Level Pricing
Relatient
Pricing for Providers
Contact Relatient for a Quote
Relatient offers pricing based on the Platform and Solutions purchased.
Salesforce Health Cloud
No pricing availableFree Trial
Relatient
No trial information availableSalesforce Health Cloud
No trial information availableRatings
Meets Requirements
9.5
23
7.9
21
Ease of Use
9.5
23
7.7
22
Ease of Setup
9.1
21
6.9
7
Ease of Admin
8.7
21
7.4
7
Quality of Support
9.1
23
7.8
20
Has the product been a good partner in doing business?
9.6
21
8.8
8
Product Direction (% positive)
10.0
23
7.9
22
Features by Category
Interoperability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Information Flow
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Patient Experience
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Platform
9.5
10
Not enough data
9.2
12
Not enough data
9.5
10
Not enough data
9.5
7
Not enough data
9.2
10
Not enough data
9.3
9
Not enough data
9.5
7
Not enough data
9.2
8
Not enough data
Patient Convenience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient-Centered Functions
8.6
6
|
Verified
Not enough data
9.0
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Operations
9.3
12
|
Verified
Not enough data
8.9
11
|
Verified
Not enough data
Not enough data
Not enough data
8.6
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
Relatient and Salesforce Health Cloud are categorized as Patient Engagement
Unique Categories
Salesforce Health Cloud is categorized as Patient Relationship Management (PRM) and Interactive Patient Care Systems (IPC)
Reviews
Reviewers' Company Size
Relatient
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Health Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
57.7%
Medical Practice
30.8%
Health, Wellness and Fitness
11.5%
‐
‐
Other
0.0%
Hospital & Health Care
65.6%
Health, Wellness and Fitness
9.4%
Computer Software
9.4%
Information Technology and Services
6.3%
Marketing and Advertising
3.1%
Other
6.3%
Discussions
Relatient has no discussions with answers
Salesforce Health Cloud has no discussions with answers
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