G2 reviewers report that Trackdesk offers a more robust overall user experience, with features like smart link routing and multicurrency payouts that enhance functionality. Users appreciate how clear and responsive the interface is, making it easier to navigate complex tasks.
Users say that Referral Factory excels in ease of setup and customization, with many highlighting the intuitive dashboard for tracking referrals. One user noted, "I appreciate how easy it is to set up a campaign and the extensive support provided for new users," which speaks to the platform's user-friendly approach.
According to verified reviews, Trackdesk has a significant advantage in data security, addressing concerns with features like access controls and encrypted data. This has made users feel more confident about their data privacy, a crucial factor for many businesses.
Reviewers mention that Referral Factory's support is highly rated, with users noting the team's willingness to guide them through the platform and provide valuable feedback. This level of support can be a game-changer for small businesses looking to implement referral programs effectively.
G2 reviewers highlight that Trackdesk's affiliate onboarding process is seamless, allowing new partners to join and start tracking within minutes. This efficiency is a significant advantage for businesses looking to scale their affiliate programs quickly.
Users report that while both platforms have similar star ratings, the volume of recent reviews for Trackdesk suggests a more active user base, which can indicate ongoing improvements and updates. This is particularly relevant for buyers looking for a solution that evolves with their needs.
A referral feature usually refers to the features you look for when choosing your referral software. Here are some tips on what to look for in your referral...Read more
What is a referral tracking system?
1 Comment
Official Response from Referral Factory
A referral tracking system is a collection of tools to track and monitor the ROI of your referral program. You can track things like referrals generated...Read more
What does Referral Factory do?
1 Comment
KS
Plug and play software to build, launch, and manage your referral program. Referral Factory has been voted the #1 software to use for customer referral...Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.