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At a Glance
Market Segments
Enterprise (50.0% of reviews)
Enterprise (41.9% of reviews)
Entry-Level Pricing
Contact Us Per Year
Contact Us Per Year
Recollective
Star Rating
(14)4.3 out of 5
Market Segments
Enterprise (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 4 pricing plansUserTesting
Star Rating
(784)4.4 out of 5
Market Segments
Enterprise (41.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that UserTesting excels in its "Quality of Support" with a score of 9.0, while reviewers mention that Recollective's support is less robust, lacking detailed feedback mechanisms.
- Reviewers say that UserTesting's "Test Feedback" feature is highly rated at 8.6, providing comprehensive insights, whereas users on G2 note that Recollective's feedback collection methods are less intuitive, scoring 8.6 but lacking in variety.
- G2 users highlight UserTesting's "Ease of Setup" with a score of 8.7, making it user-friendly for new users, while reviewers mention that Recollective's setup process can be cumbersome, impacting initial user experience.
- Users say that UserTesting's "Survey Builder" is rated at 5.8, indicating room for improvement, while reviewers mention that Recollective's survey management features, including "Survey Distribution," score lower at 5.5, suggesting a need for better functionality.
- Reviewers mention that UserTesting's "Device Responsiveness" is rated at 8.4, ensuring a seamless experience across devices, while users report that Recollective struggles in this area, affecting user engagement on mobile platforms.
- Users on G2 highlight UserTesting's "Test Variety" with a score of 8.3, showcasing its flexibility in testing methods, while reviewers say that Recollective's limited options in this area can restrict user creativity and testing approaches.
Pricing
Entry-Level Pricing
Recollective
Annual license
Contact Us
Per Year
Build an ongoing research community on Recollective. Participants can be refreshed without changing your pricing tier. These licenses include significant discounts built into the price and can be upgraded if needed.
- Asynchronous & Live Research
- AI Powered Insights
- Reports & Transcripts
UserTesting
Team-based Unlimited
Contact Us
Per Year
With a team-based unlimited plan, a team, department, or division (defined through a mutually agreed-upon enterprise scope) can run unlimited tests within a Fair Use policy and enjoy full access to the UserTesting platform. It’s ideal for organizations looking to scale experience research across multiple departments and geographies. Predictable contract terms provide budgeting and procurement certainty.
- Global participant panel across 60+ countries
- Enterprise-grade security and compliance (SOC2, ISO 27001, GDPR, HIPPA)
- Test builder and template gallery
Free Trial
Recollective
No trial information availableUserTesting
Free Trial is available
Ratings
Meets Requirements
8.3
5
8.6
599
Ease of Use
8.9
6
8.4
630
Ease of Setup
Not enough data
8.6
295
Ease of Admin
Not enough data
8.7
231
Quality of Support
Not enough data
9.0
522
Has the product been a good partner in doing business?
Not enough data
8.8
226
Product Direction (% positive)
Not enough data
8.1
589
Features by Category
User Response Methods
Not enough data
7.6
317
|
Verified
Not enough data
8.7
374
|
Verified
Not enough data
8.7
296
|
Verified
Not enough data
7.1
182
|
Verified
Not enough data
8.2
351
|
Verified
Participant Selection
Feature Not Available
7.4
127
Feature Not Available
5.6
82
Feature Not Available
6.9
108
Feature Not Available
8.1
375
|
Verified
Insights
Not enough data
7.7
344
|
Verified
Not enough data
7.7
312
|
Verified
Not enough data
7.4
312
|
Verified
Generative AI
Not enough data
6.7
84
Feedback Source
Not enough data
8.0
113
Not enough data
8.4
130
Feature Not Available
8.4
131
Not enough data
7.7
83
Not enough data
8.3
155
Feedback Management
Not enough data
7.7
144
Not enough data
7.7
158
Not enough data
8.2
175
Not enough data
8.2
161
Insights
Feature Not Available
Feature Not Available
Not enough data
7.3
161
Not enough data
7.7
172
Agentic AI - Demo Automation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
Not enough data
6.8
20
Not enough data
6.7
19
Not enough data
6.8
18
Not enough data
Feature Not Available
Customization
Not enough data
6.9
18
Not enough data
6.2
17
Not enough data
6.2
18
Not enough data
5.8
17
Generative AI
Not enough data
Feature Not Available
Not enough data
7.3
19
Agentic AI - Experience Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Survey Management
Not enough data
6.1
22
Not enough data
7.9
24
Feature Not Available
6.5
22
Not enough data
6.5
24
Survey Customization
Not enough data
6.0
25
Not enough data
5.8
24
Not enough data
6.5
24
Not enough data
4.9
23
Survey Insights
Not enough data
6.3
24
Not enough data
Feature Not Available
Not enough data
7.1
24
Not enough data
6.8
24
Agentic AI - Survey
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
5.7
5
Not enough data
6.4
6
Survey Management
Not enough data
9.0
35
|
Verified
Not enough data
8.3
83
|
Verified
Not enough data
8.6
107
|
Verified
Not enough data
8.5
100
|
Verified
Process Management
Not enough data
8.0
102
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
82
|
Verified
Not enough data
Feature Not Available
System Management
Not enough data
8.8
89
|
Verified
Not enough data
9.2
15
|
Verified
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Recollective and UserTesting are categorized as Consumer Video Feedback, User Research, Enterprise Feedback Management, and Survey
Unique Categories
Recollective is categorized as Software Testing
UserTesting is categorized as Experience Management and Consumer Insights Platforms
Reviews
Reviewers' Company Size
Recollective
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UserTesting
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Market Research
41.7%
Information Technology and Services
25.0%
Media Production
8.3%
Insurance
8.3%
Health, Wellness and Fitness
8.3%
Other
8.3%
Financial Services
10.4%
Computer Software
9.7%
Information Technology and Services
8.8%
Retail
6.5%
Consumer Goods
3.9%
Other
60.8%
Alternatives
Discussions
Recollective has no discussions with answers
Will you consider building out videos and demos for specific prospective users?
2 Comments
SG
The usertesting.com sales team is very informed and supportive. Im pretty sure if you contacted them directly. They will arrange a demo for you. Read more
Can you send me documentation on how iterative product design feedback is better served with 5 inter
1 Comment
LB
Depends on whether you are looking for usability issues or quantitative results (i.e., benchmarking). Both are of value.Read more
Best Practices
1 Comment
LB
I agree and we've also had this as a barrier that we have not been able to solve. Wish it would use software that they normally use.Read more
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