Compare RealVNC and Syncro 
At a Glance
Market Segments
Small-Business (55.4% of reviews)
Small-Business (90.1% of reviews)
Entry-Level Pricing
$8.25 1 Concurrent Session Per Month
$129.00 Per Month
RealVNC
Star Rating
(438)4.7 out of 5
Market Segments
Small-Business (55.4% of reviews)
Pros & Cons
Entry-Level Pricing
$8.25 1 Concurrent Session Per Month
Browse all 4 pricing plansSyncro
Star Rating
(483)4.5 out of 5
Market Segments
Small-Business (90.1% of reviews)
Pros & Cons
Entry-Level Pricing
$129.00 Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that RealVNC excels in ease of use and setup, with many users highlighting its simple installation process and intuitive interface. One user mentioned, "Simple to set up. Safe and secure. Easy to use. Supports multiple platforms."
- Users say that Syncro stands out as a comprehensive tool for IT management, integrating various functionalities like inventory management and invoicing. A user noted, "I find Syncro to be a fabulous MSP tool, a great asset for an IT company as it fulfills all our needs in one place."
- Reviewers mention that RealVNC offers robust screen sharing capabilities, which are particularly beneficial for presentations and collaborative work. One user praised its "high quality screen share ability for faster sharing of my projects ideas."
- According to verified reviews, Syncro's ticketing portal is a significant advantage, helping users manage support requests efficiently. A reviewer stated, "It has an amazing ticketing portal that helps manage tickets, and the built-in Remote Desktop tool is also amazing."
- Users highlight that RealVNC provides strong security features, including end-to-end encryption and multi-factor authentication, which enhance user confidence in remote sessions. One user appreciated the "security defaults that feel right in real life."
- G2 reviewers note that while Syncro has a slightly lower rating in ease of use compared to RealVNC, it compensates with its extensive feature set, making it a valuable tool for IT professionals. A user remarked, "We invested in Syncro when we started as an IT company, and it's an amazing asset that fulfills all our needs."
Pricing
Entry-Level Pricing
RealVNC
Essentials
$8.25
1 Concurrent Session Per Month
For individuals needing access to a handful of devices.
- Includes 3 managed devices
- 1 licensed user only
- Unlimited concurrent connections (to managed devices)
Syncro
Core
$129.00
Per Month
Pricing per user / month
- Fully integrated RMM & PSA
- Unlimited RMM agents for Windows & Mac devices
- Powerful scripting engine
Free Trial
RealVNC
Free Trial is available
Syncro
Free Trial is available
Ratings
Meets Requirements
9.3
371
8.8
343
Ease of Use
9.3
374
8.8
351
Ease of Setup
9.0
245
8.7
312
Ease of Admin
9.2
241
8.9
258
Quality of Support
9.1
282
8.5
318
Has the product been a good partner in doing business?
9.3
233
9.1
253
Product Direction (% positive)
8.7
369
9.0
342
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
8.9
289
Not enough data
8.7
46
Not enough data
8.0
33
Monitoring and Management
Not enough data
8.9
282
Not enough data
8.5
276
Not enough data
8.2
271
Not enough data
8.2
280
Not enough data
8.8
40
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.6
44
Service Management
Not enough data
8.7
276
Not enough data
8.1
34
Not enough data
8.8
53
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
5.6
26
Not enough data
5.3
25
Not enough data
5.9
27
Not enough data
5.4
26
Not enough data
5.1
25
Not enough data
4.9
25
Not enough data
5.0
25
Customer Management
Not enough data
8.4
156
Not enough data
7.0
147
Not enough data
6.2
145
Not enough data
7.4
152
Project Management
Not enough data
6.1
147
Not enough data
6.2
148
Not enough data
6.5
145
Not enough data
6.6
144
Accounting
Not enough data
6.9
145
Not enough data
7.7
154
Not enough data
7.2
153
Not enough data
6.3
139
Not enough data
6.1
137
Portfolio Management
Not enough data
6.3
137
Not enough data
6.2
136
Not enough data
6.3
138
Not enough data
6.1
134
Analytics
Not enough data
6.2
133
Not enough data
7.3
146
Not enough data
6.6
134
Administration
Not enough data
7.5
149
Not enough data
7.3
146
Not enough data
8.0
146
Platform
Not enough data
7.7
142
Not enough data
7.0
132
Not enough data
9.0
147
Not enough data
6.8
142
Not enough data
5.0
134
Generative AI
Not enough data
5.2
52
Not enough data
5.1
50
Artificial Intelligence - Professional Services Automation
Not enough data
4.9
13
Not enough data
4.8
14
Not enough data
5.8
16
Agentic AI - Professional Services Automation
Not enough data
5.2
14
Not enough data
5.1
13
Administration
9.2
17
8.4
203
8.5
17
8.4
199
6.9
12
7.2
180
8.9
18
8.9
206
8.7
13
8.2
195
8.4
18
8.1
199
Maintenance
8.9
16
8.9
212
8.8
14
7.6
173
Communication
8.3
15
8.0
191
Feature Not Available
5.1
162
Feature Not Available
5.0
163
Feature Not Available
6.2
169
Security
8.6
17
7.9
175
7.9
14
8.0
179
Device Support
8.5
12
6.5
178
8.7
15
7.7
185
8.9
15
7.7
189
Performance
6.7
13
7.8
200
Generative AI
Not enough data
5.6
85
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.8
144
8.4
187
8.4
117
8.6
196
8.3
114
8.5
197
7.8
55
7.0
171
Feature Not Available
7.3
163
9.1
150
9.2
195
8.7
145
8.5
188
Platform
9.3
155
8.0
187
9.2
95
Feature Not Available
Feature Not Available
8.0
187
9.5
180
Feature Not Available
Security
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
RealVNC and Syncro are categorized as Remote Desktop and Remote Support
Unique Categories
RealVNC has no unique categories
Syncro is categorized as Remote Monitoring & Management (RMM), Professional Services Automation, and Endpoint Management
Reviews
Reviewers' Company Size
RealVNC
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Syncro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.3%
Computer Software
6.3%
Hospital & Health Care
3.4%
Accounting
2.9%
Marketing and Advertising
2.7%
Other
72.5%
Information Technology and Services
53.8%
Computer & Network Security
25.1%
Computer Networking
3.4%
Consulting
1.6%
Computer Hardware
1.6%
Other
14.5%
Discussions
How can I automatically start VNC Server on a Mac to enable remote login after restart?
3 Comments
JM
Yes. Once installed it can be configured to always on, running in the background. Regardless of intentional or unintentional restart, the VNC server will be...Read more
Is there an easy way to transfer files between server and viewer computers. currently i use email.
3 Comments
PS
This functionality is built into the software. From the toolbar, click on the "Double Arrows" which is for File Transfers. Note that file transfer isn’t...Read more
Is VNC connect free?
2 Comments
VL
The client is, but I believe the server side is licensed for commercial use. Read more
What is Synchro software used for?
3 Comments
SS
It helps me manage my customers computer assets, track support tickets and send invoices to the customers that I provide IT support to. Read more
What is atera RMM?
1 Comment
NP
Well, Atera RMM is a competing MSP. But, coming from a previous user, they are NOWHERE in the race! Syncro has got them beat in all categories. (Except the...Read more
What is Synchro Pro?
1 Comment
RV
The company is SyncroMSP.com and the product is Syncro. This product is a client management tool built to facilitate management of multiple devices like...Read more
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