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At a Glance
Market Segments
Small-Business (55.5% of reviews)
Small-Business (65.9% of reviews)
Entry-Level Pricing
$8.25 1 Concurrent Session Per Month
No pricing available
RealVNC
Star Rating
(439)4.7 out of 5
Market Segments
Small-Business (55.5% of reviews)
Pros & Cons
Entry-Level Pricing
$8.25 1 Concurrent Session Per Month
Browse all 4 pricing plansScreenConnect
Star Rating
(489)4.7 out of 5
Market Segments
Small-Business (65.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about ScreenConnectSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that RealVNC excels in "Remote Control" with a high score of 9.8, making it a preferred choice for seamless remote assistance, while ConnectWise ScreenConnect also performs well but slightly lower at 9.2.
- Reviewers mention that ConnectWise ScreenConnect shines in "Session Recording" with a score of 9.1, which is significantly higher than RealVNC's score of 6.8, indicating a more robust feature for capturing remote sessions.
- G2 users highlight that RealVNC offers superior "Ease of Use" with a score of 9.4, compared to ConnectWise ScreenConnect's 9.3, suggesting that users find RealVNC more intuitive for everyday tasks.
- Users on G2 report that ConnectWise ScreenConnect has better "File Sharing" capabilities, scoring 9.3 against RealVNC's 8.5, which is crucial for teams needing to share documents during remote sessions.
- Reviewers say that RealVNC's "Multi-Monitor Support" is rated at 8.3, which is lower than ConnectWise ScreenConnect's 8.9, indicating that users may find ConnectWise more effective for managing multiple screens during remote access.
- Users report that ConnectWise ScreenConnect's "Unattended Remote Access" feature scores 9.2, slightly higher than RealVNC's 8.9, making it a better option for users needing reliable access to unattended devices.
Pricing
Entry-Level Pricing
RealVNC
Essentials
$8.25
1 Concurrent Session Per Month
For individuals needing access to a handful of devices.
- Includes 3 managed devices
- 1 licensed user only
- Unlimited concurrent connections (to managed devices)
ScreenConnect
No pricing availableFree Trial
RealVNC
Free Trial is available
ScreenConnect
Free Trial is available
Ratings
Meets Requirements
9.3
372
9.3
403
Ease of Use
9.4
375
9.3
406
Ease of Setup
9.0
246
8.9
331
Ease of Admin
9.2
241
8.9
328
Quality of Support
9.1
283
8.8
346
Has the product been a good partner in doing business?
9.3
233
9.1
313
Product Direction (% positive)
8.7
370
8.7
399
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
8.6
15
Not enough data
Feature Not Available
Not enough data
9.7
19
Not enough data
8.8
16
Conferencing Options
Not enough data
7.9
14
Not enough data
6.7
13
Not enough data
Feature Not Available
Application Tools
Not enough data
8.1
13
Not enough data
8.6
16
Not enough data
Feature Not Available
Agentic AI - Screen Sharing
Not enough data
Not enough data
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.2
17
9.6
45
8.5
17
9.2
43
6.9
12
9.0
40
8.9
18
9.3
47
8.7
13
9.1
45
8.4
18
8.9
46
Maintenance
8.9
16
9.3
46
8.8
14
8.8
35
Communication
8.3
15
8.9
43
Feature Not Available
7.6
29
Feature Not Available
Feature Not Available
Feature Not Available
8.2
37
Security
8.6
17
8.8
31
7.9
14
8.8
36
Device Support
8.5
12
8.0
40
8.7
15
8.8
40
8.9
15
8.8
40
Performance
6.7
13
8.3
38
Remote Support - Remote Video Support
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
9.3
5
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Administration
8.8
145
8.9
95
8.4
118
8.7
87
8.3
115
8.4
89
7.8
56
8.7
78
Feature Not Available
8.9
81
9.1
151
9.3
106
8.7
146
Feature Not Available
Platform
9.3
156
9.0
97
9.2
96
7.8
81
Feature Not Available
7.9
82
9.5
181
9.5
107
Security
Feature Not Available
Feature Not Available
Feature Not Available
9.0
89
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
RealVNC and ScreenConnect are categorized as Remote Desktop and Remote Support
Unique Categories
RealVNC has no unique categories
Reviews
Reviewers' Company Size
RealVNC
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ScreenConnect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.5%
Computer Software
6.3%
Hospital & Health Care
3.4%
Accounting
2.9%
Mechanical or Industrial Engineering
2.6%
Other
72.4%
Information Technology and Services
42.7%
Computer Software
6.0%
Computer & Network Security
6.0%
Computer Networking
3.9%
Hospital & Health Care
3.4%
Other
37.9%
Alternatives
Discussions
Is there an easy way to transfer files between server and viewer computers. currently i use email.
3 Comments
PS
This functionality is built into the software. From the toolbar, click on the "Double Arrows" which is for File Transfers. Note that file transfer isn’t...Read more
How can I automatically start VNC Server on a Mac to enable remote login after restart?
3 Comments
JR
This has been driving me crazy since around when you posted this question originally. In case you never figured it out, or others find this post (it was the...Read more
Is either an iPhone or Android OS version available? Can I show clients my screen?
2 Comments
JM
There is a VNC client available on iPhone and Android. Although it works only one direction. You can control a computer running VNC Server, but you cannot...Read more
I would like to switch my current ScreenConnect installation to ConnectWise's Automate. Can I?
1 Comment
RD
Yes you can, you need to speak with your account executive.Read more
What does ConnectWise control do?
1 Comment
BF
It performs remote helpdesk, remote support and most of the LogmeIn Rescue type work Read more
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