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At a Glance
Market Segments
Small-Business (55.5% of reviews)
Small-Business (64.7% of reviews)
Entry-Level Pricing
$8.25 1 Concurrent Session Per Month
Free 1 User
RealVNC
Star Rating
(439)4.7 out of 5
Market Segments
Small-Business (55.5% of reviews)
Pros & Cons
Entry-Level Pricing
$8.25 1 Concurrent Session Per Month
Browse all 4 pricing plansRemote Utilities
Star Rating
(17)4.3 out of 5
Market Segments
Small-Business (64.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that RealVNC excels in screen sharing capabilities, scoring 9.3, while Remote Utilities lags behind with a score of 7.3. Reviewers mention that RealVNC's screen sharing is seamless and reliable, making it a preferred choice for businesses needing consistent remote access.
- Reviewers mention that RealVNC's ease of use is significantly higher at 9.4 compared to Remote Utilities' 8.2. Users on G2 appreciate RealVNC's intuitive interface, which simplifies the remote access experience, while some find Remote Utilities a bit more complex to navigate.
- G2 users highlight RealVNC's superior quality of support, scoring 9.1, in contrast to Remote Utilities' 7.7. Users report that RealVNC's customer service is responsive and helpful, which is crucial for businesses that rely on timely assistance.
- Users say that RealVNC offers better unattended remote access features, scoring 9.1, compared to Remote Utilities' 7.8. Reviewers mention that RealVNC's unattended access is straightforward to set up and manage, making it ideal for IT support teams.
- Reviewers mention that RealVNC provides robust file sharing capabilities with a score of 8.7, while Remote Utilities scores slightly lower at 8.5. Users report that RealVNC's file transfer speed and reliability are standout features that enhance productivity during remote sessions.
- Users on G2 report that RealVNC's multi-session handling is rated at 8.7, outperforming Remote Utilities' 8.1. Reviewers say that RealVNC allows for efficient management of multiple remote sessions, which is essential for IT professionals handling several clients simultaneously.
Pricing
Entry-Level Pricing
RealVNC
Essentials
$8.25
1 Concurrent Session Per Month
For individuals needing access to a handful of devices.
- Includes 3 managed devices
- 1 licensed user only
- Unlimited concurrent connections (to managed devices)
Remote Utilities
FREE
Free
1 User
- All features
- Connection alert window on the remote side
- 10 remote PCs per user or organization
Free Trial
RealVNC
Free Trial is available
Remote Utilities
Free Trial is available
Ratings
Meets Requirements
9.3
372
8.8
14
Ease of Use
9.4
375
8.3
14
Ease of Setup
9.0
246
9.4
6
Ease of Admin
9.2
241
Not enough data
Quality of Support
9.1
283
7.9
12
Has the product been a good partner in doing business?
9.3
233
Not enough data
Product Direction (% positive)
8.7
370
9.0
12
Features by Category
Administration
9.2
17
7.8
6
8.5
17
8.6
6
6.9
12
8.0
5
8.9
18
9.0
5
8.7
13
Not enough data
8.4
18
Not enough data
Maintenance
8.9
16
Not enough data
8.8
14
9.7
5
Communication
8.3
15
8.3
6
Feature Not Available
Not enough data
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Security
8.6
17
Not enough data
7.9
14
9.3
5
Device Support
8.5
12
Feature Not Available
8.7
15
Not enough data
8.9
15
7.7
5
Performance
6.7
13
Feature Not Available
Administration
8.8
145
7.8
9
8.4
118
Feature Not Available
8.3
115
Feature Not Available
7.8
56
8.3
8
Feature Not Available
Feature Not Available
9.1
151
7.8
9
8.7
146
8.5
9
Platform
9.3
156
8.5
8
9.2
96
Feature Not Available
Feature Not Available
Feature Not Available
9.5
181
7.8
9
Security
Feature Not Available
8.0
9
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
RealVNC and Remote Utilities are categorized as Remote Desktop and Remote Support
Unique Categories
RealVNC has no unique categories
Remote Utilities has no unique categories
Reviews
Reviewers' Company Size
RealVNC
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Remote Utilities
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.5%
Computer Software
6.3%
Hospital & Health Care
3.4%
Accounting
2.9%
Mechanical or Industrial Engineering
2.6%
Other
72.4%
Information Technology and Services
17.6%
Computer Software
11.8%
Civic & Social Organization
11.8%
Telecommunications
5.9%
Restaurants
5.9%
Other
47.1%
Discussions
Is there an easy way to transfer files between server and viewer computers. currently i use email.
3 Comments
PS
This functionality is built into the software. From the toolbar, click on the "Double Arrows" which is for File Transfers. Note that file transfer isn’t...Read more
How can I automatically start VNC Server on a Mac to enable remote login after restart?
3 Comments
JR
This has been driving me crazy since around when you posted this question originally. In case you never figured it out, or others find this post (it was the...Read more
?
2 Comments
LC
You can download a trial version for free, but to use the VNC server, you need to buy a license and register.Read more
What is Remote Utilities host used for?
2 Comments
CS
Remote Utilities Host is primarily used for unattended access as it can run as a service and restart with Windows, allowing IT professionals or other users...Read more
How can I connect to multiple computers at same time?
1 Comment
CS
Hi Rafael,
With Remote Utilities, you can connect to multiple computers simultaneously by opening multiple Full Control view tabs. Each tab represents a...Read more
What is remote control Utilities?
1 Comment
CS
Remote Control Utilities refers to our product, Remote Utilities, which is a versatile remote control software allowing users to access and manage remote...Read more
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