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At a Glance
Market Segments
Mid-Market (45.9% of reviews)
Small-Business (89.1% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
$0 per month
Salesforce Sales Cloud
Star Rating
(25,288)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSpotler CRM
Star Rating
(145)4.4 out of 5
Market Segments
Small-Business (89.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$0 per month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Sales Cloud excels in its Sales Force Automation features, particularly in Opportunity & Pipeline Management with a score of 8.7, while Spotler CRM offers a comparable score of 8.4, indicating that Salesforce may provide a more robust solution for managing sales opportunities.
- Reviewers mention that Spotler CRM shines in Ease of Use with a score of 8.9 compared to Salesforce's 8.1, suggesting that users find Spotler's interface more intuitive and user-friendly, which can lead to quicker adoption by teams.
- G2 users highlight that Salesforce Sales Cloud has a more extensive Total Number of Reviews at 22,068, which may indicate a larger user base and more community support compared to Spotler CRM's 140 reviews, potentially reflecting greater trust in Salesforce's capabilities.
- Users on G2 report that Spotler CRM offers superior Quality of Support with a score of 9.0, while Salesforce's score is 8.1, suggesting that Spotler may provide more responsive and effective customer service, which is crucial for businesses needing timely assistance.
- Reviewers mention that Salesforce's Integrations capabilities, particularly with Salesforce Integration scoring 8.8, are more comprehensive than Spotler's 7.4, indicating that Salesforce may better support businesses looking to connect with various tools and platforms.
- Users say that Spotler CRM's Email Marketing features, particularly in Campaign Management, score 7.6, which is lower than Salesforce's 8.1, suggesting that Salesforce may offer more advanced tools for managing and analyzing marketing campaigns effectively.
Pricing
Entry-Level Pricing
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Spotler CRM
Free
$0
per month
Free forever!
- Two Users
- 100 Company Records
- Unlimited Contacts
Free Trial
Salesforce Sales Cloud
Free Trial is available
Spotler CRM
Free Trial is available
Ratings
Meets Requirements
8.8
13,785
8.4
124
Ease of Use
8.2
17,765
8.9
126
Ease of Setup
7.8
8,730
9.0
64
Ease of Admin
7.9
4,437
9.0
65
Quality of Support
8.1
12,024
9.0
118
Has the product been a good partner in doing business?
8.4
4,401
9.1
62
Product Direction (% positive)
8.2
13,459
8.5
127
Features by Category
Sales Force Automation
8.8
9447
|
Verified
8.8
95
|
Verified
8.3
6388
|
Verified
9.0
8
8.7
9169
|
Verified
8.4
78
|
Verified
8.3
9428
|
Verified
8.5
95
|
Verified
8.0
7311
|
Verified
8.0
34
|
Verified
8.2
7602
|
Verified
7.6
52
|
Verified
8.0
6749
|
Verified
8.1
36
|
Verified
8.1
6649
|
Verified
8.1
31
|
Verified
8.3
7401
|
Verified
8.6
51
Marketing Automation
8.0
6662
|
Verified
7.7
41
|
Verified
8.1
6984
|
Verified
7.7
37
|
Verified
8.5
8007
|
Verified
8.5
51
|
Verified
7.9
5422
7.6
29
|
Verified
Customer Support
8.3
6806
|
Verified
8.7
44
|
Verified
8.1
6380
|
Verified
8.7
45
|
Verified
8.2
6777
|
Verified
8.7
36
|
Verified
8.0
5493
|
Verified
8.4
32
|
Verified
8.2
5983
|
Verified
8.5
37
|
Verified
Reporting & Analytics
8.5
8928
|
Verified
8.2
77
|
Verified
8.5
9115
|
Verified
8.7
85
|
Verified
8.2
7424
|
Verified
8.4
50
|
Verified
Mobile & Social
7.9
5612
|
Verified
7.6
7
7.8
5244
|
Verified
7.6
7
7.7
6091
|
Verified
8.0
41
|
Verified
Platform
8.5
3583
|
Verified
8.5
40
|
Verified
8.5
3590
|
Verified
8.8
7
8.6
3615
|
Verified
8.7
40
|
Verified
8.4
2893
|
Verified
7.9
18
|
Verified
8.5
3166
|
Verified
8.2
13
|
Verified
8.1
3188
|
Verified
8.5
23
|
Verified
8.7
3588
|
Verified
9.2
42
|
Verified
8.1
3022
8.3
25
Integration
8.5
2597
|
Verified
8.2
35
|
Verified
8.5
3049
|
Verified
7.8
17
|
Verified
8.5
2889
|
Verified
7.4
15
|
Verified
Generative AI
7.6
881
Not enough data
Agentic AI - CRM
7.9
241
Not enough data
7.9
241
Not enough data
8.2
239
Not enough data
8.0
236
Not enough data
8.0
234
Not enough data
8.1
236
Not enough data
8.2
237
Not enough data
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ticket and Case Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
8.7
39
Not enough data
8.4
35
Not enough data
8.6
39
Not enough data
8.4
39
Not enough data
Analysis
8.4
32
Not enough data
8.5
38
Not enough data
8.5
35
Not enough data
8.5
34
Not enough data
Reporting
8.7
33
Not enough data
8.5
28
Not enough data
8.7
26
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.6
270
Not enough data
8.8
291
Not enough data
8.8
313
Not enough data
8.6
287
Not enough data
Organization
8.9
348
Not enough data
8.8
339
Not enough data
8.8
333
Not enough data
Performance Analysis
8.4
282
Not enough data
8.8
305
Not enough data
Sales Analysis
8.4
283
Not enough data
8.8
297
Not enough data
Generative AI
8.5
121
Not enough data
8.4
121
Not enough data
Agentic AI - AI Sales Assistant
9.1
24
Not enough data
9.0
24
Not enough data
9.0
24
Not enough data
9.0
23
Not enough data
9.2
24
Not enough data
9.2
24
Not enough data
9.2
24
Not enough data
Integrated Workflows
8.7
518
Not enough data
8.5
510
Not enough data
8.1
466
Not enough data
8.1
461
Not enough data
8.8
520
Not enough data
8.4
469
Not enough data
8.6
482
Not enough data
Repeatability and Reportability
8.4
483
Not enough data
8.7
501
Not enough data
8.7
497
Not enough data
8.3
483
Not enough data
7.8
417
Not enough data
AI and Automation
8.5
461
Not enough data
8.4
468
Not enough data
8.3
428
Not enough data
8.0
432
Not enough data
7.8
414
Not enough data
Generative AI
7.4
268
Not enough data
Agentic AI - Sales Engagement
8.3
87
Not enough data
8.4
87
Not enough data
8.5
85
Not enough data
8.4
87
Not enough data
8.3
87
Not enough data
8.3
87
Not enough data
8.5
86
Not enough data
Call Analytics
8.7
131
Not enough data
8.6
135
Not enough data
8.7
131
Not enough data
8.9
131
Not enough data
Agent Performance Management
8.7
140
Not enough data
8.7
124
Not enough data
8.7
141
Not enough data
Generative AI
8.2
56
Not enough data
Agentic AI - Conversation Intelligence
8.8
11
Not enough data
9.3
12
Not enough data
9.2
11
Not enough data
9.2
12
Not enough data
8.6
11
Not enough data
9.2
12
Not enough data
9.2
12
Not enough data
Templates
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Edit
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Template Builder
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Sourcing and Forecasting
8.7
63
Not enough data
8.4
63
Not enough data
8.8
64
Not enough data
8.5
61
Not enough data
8.4
61
Not enough data
8.3
55
Not enough data
8.2
56
Not enough data
CRM Data Enrichment
8.1
61
Not enough data
8.4
59
Not enough data
8.2
57
Not enough data
8.0
60
Not enough data
8.5
54
Not enough data
Account Management
8.2
61
Not enough data
8.0
61
Not enough data
8.1
58
Not enough data
8.2
57
Not enough data
8.6
53
Not enough data
8.4
54
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.7
18
Not enough data
8.1
18
Not enough data
8.2
18
Not enough data
8.1
18
Not enough data
8.0
18
Not enough data
Territory Mapping
8.8
35
Not enough data
8.6
33
Not enough data
8.4
33
Not enough data
Route Planning
9.0
32
Not enough data
9.0
34
Not enough data
9.2
35
Not enough data
Sales Performance Management
8.3
30
Not enough data
8.4
33
Not enough data
9.0
33
Not enough data
Presentation and Forms
8.0
29
Not enough data
8.3
32
Not enough data
8.5
32
Not enough data
Integrations
8.1
156
Not enough data
8.5
157
Not enough data
8.1
157
Not enough data
8.1
156
Not enough data
8.8
157
Not enough data
Branding & Customizatio
8.1
151
Not enough data
8.2
155
Not enough data
8.3
154
Not enough data
Automatic Rules & Configurations
8.4
155
Not enough data
8.3
154
Not enough data
8.0
157
Not enough data
Agentic AI - Business Scheduling
8.5
33
Not enough data
8.3
33
Not enough data
Sales Performance Features - Sales Planning
8.4
173
Not enough data
8.5
164
Not enough data
8.5
169
Not enough data
8.6
169
Not enough data
8.6
167
Not enough data
8.8
167
Not enough data
8.2
164
Not enough data
Territory Management - Sales Planning
8.6
165
Not enough data
8.5
170
Not enough data
Quota & Capacity Management - Sales Planning
8.4
167
Not enough data
8.3
174
Not enough data
8.4
168
Not enough data
Agentic AI - Sales Planning
8.4
54
Not enough data
8.5
53
Not enough data
Agentic AI - Lead Scoring
7.7
50
Not enough data
8.3
50
Not enough data
7.8
50
Not enough data
7.9
51
Not enough data
Attribution
8.9
446
Not enough data
8.9
450
Not enough data
8.6
432
Not enough data
Discovery
8.9
453
Not enough data
8.6
448
Not enough data
8.6
430
Not enough data
Management
8.5
418
Not enough data
8.7
436
Not enough data
Platform
8.6
428
Not enough data
8.6
428
Not enough data
Agentic AI - Sales Performance Management
8.4
72
Not enough data
8.6
72
Not enough data
8.5
73
Not enough data
Incentives
8.2
435
Not enough data
8.4
498
Not enough data
8.0
434
Not enough data
8.5
510
Not enough data
Personalization
8.6
479
Not enough data
8.8
557
Not enough data
8.9
588
Not enough data
8.6
534
Not enough data
Administrative
8.7
562
Not enough data
8.5
525
Not enough data
8.4
506
Not enough data
Agentic AI - Email Tracking
8.2
65
Not enough data
8.4
63
Not enough data
8.4
63
Not enough data
8.3
64
Not enough data
8.4
64
Not enough data
8.3
63
Not enough data
8.4
66
Not enough data
Analytics
8.3
571
Not enough data
8.4
579
Not enough data
8.4
593
Not enough data
Customizations
8.7
623
Not enough data
8.5
591
Not enough data
8.6
627
Not enough data
8.4
572
Not enough data
8.4
600
Not enough data
Generative AI
7.5
293
Not enough data
Agentic AI - Sales Analytics
8.2
78
Not enough data
8.6
77
Not enough data
8.3
77
Not enough data
8.3
77
Not enough data
8.3
77
Not enough data
Data Sourcing
8.5
963
Feature Not Available
8.7
994
Feature Not Available
8.3
898
Feature Not Available
8.7
1025
Not enough data
8.6
958
Not enough data
Predictive Analytics
8.4
940
Feature Not Available
8.6
953
Feature Not Available
8.1
851
Feature Not Available
8.3
891
Not enough data
Sales Management
8.7
980
Not enough data
8.1
854
Feature Not Available
8.6
975
Not enough data
8.8
1043
Not enough data
Agentic AI - Outbound Call Tracking
8.5
37
Not enough data
8.5
38
Not enough data
Calling
8.5
185
Not enough data
8.4
176
Not enough data
8.7
185
Not enough data
8.7
182
Not enough data
8.7
42
Not enough data
Contacts
8.8
176
Not enough data
8.7
179
Not enough data
8.7
181
Not enough data
Insights
9.1
186
Not enough data
8.9
182
Not enough data
8.3
178
Not enough data
8.5
188
Not enough data
8.4
182
Not enough data
8.6
38
Not enough data
Agentic AI - Sales Coaching
9.1
22
Not enough data
9.0
22
Not enough data
9.1
22
Not enough data
9.2
22
Not enough data
Training
8.8
259
Not enough data
8.8
251
Not enough data
8.5
211
Not enough data
8.5
246
Not enough data
Feedback
8.8
239
Not enough data
8.6
236
Not enough data
8.6
216
Not enough data
8.6
204
Not enough data
8.9
228
Not enough data
8.9
229
Not enough data
8.7
202
Not enough data
Generative AI
7.7
73
Not enough data
Agentic AI - Sales Enablement
8.1
30
Not enough data
8.2
30
Not enough data
8.2
30
Not enough data
Content Management
8.3
350
Not enough data
8.1
341
Not enough data
8.2
326
Not enough data
8.5
317
Not enough data
8.3
334
Not enough data
Analytics
8.7
341
Not enough data
8.4
340
Not enough data
8.5
222
Not enough data
8.3
349
Not enough data
Learning Management - Sales Enablement
8.6
23
Not enough data
8.6
23
Not enough data
8.6
23
Not enough data
Revenue Enablement - Sales Enablement
8.5
23
Not enough data
8.4
24
Not enough data
9.0
23
Not enough data
Categories
Categories
Shared Categories
Salesforce Sales Cloud and Spotler CRM are categorized as Sales Analytics and CRM
Unique Categories
Salesforce Sales Cloud is categorized as Business Scheduling, Field Sales, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Coaching, Sales Enablement, Sales Planning, Lead Scoring, Email Tracking, Sales Performance Management, Revenue Operations & Intelligence (RO&I), Outbound Call Tracking, and Location Intelligence
Reviews
Reviewers' Company Size
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Spotler CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.5%
Information Technology and Services
11.7%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.8%
Information Technology and Services
13.5%
Health, Wellness and Fitness
5.7%
Financial Services
5.7%
Insurance
4.3%
Computer Software
3.5%
Other
67.4%
Discussions
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
How safe is my data?
1 Comment
SD
It is very safe. We host 1,000's of people's data including lawyers and government agencies and we take data security very seriously. The data is legally...Read more
What's the catch with the Free ECRM?
1 Comment
Official Response from Spotler CRM
There isn’t one – honest! With Really Simple Systems Free CRM, you are limited to two Users, 100 company records and 100MB document storage (for Word...Read more
What is Cloud CRM?
1 Comment
Official Response from Spotler CRM
Traditionally, all CRM systems were in-house applications, that is they were installed and ran on servers within the organisation. Nowadays, newer CRM...Read more
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