# Lipscore vs Reviews.io Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Reviews.io excels in customer support, with users highlighting the quick response times and effective problem-solving capabilities of their support team. One user noted, "Always great customer service. Fast responses and really solving issues," which contributes to a more satisfying user experience.
- **Users say** that Reviews.io offers a seamless integration with platforms like Shopify, making it easy to add reviews to specific pages. This ease of use is a significant advantage, as one reviewer mentioned, "The platform is very easy to use, good interface and product grouping is amazing."
- **Reviewers mention** that while Lipscore provides a modern system with smooth integration, it faces challenges in terms of user engagement features. Some users appreciate the "authentic reviews from customers who have bought the products," but others feel that it lacks the flexibility seen in Reviews.io.
- **According to verified reviews** , Reviews.io has a higher overall satisfaction score, reflecting its ability to meet user needs effectively. Users have praised its "great flexibility" and the responsiveness of its technical support, which enhances the overall experience.
- **Users highlight** that Lipscore offers fair pricing and good customer service, which can be appealing for small businesses. However, the lack of recent reviews suggests that it may not be as actively supported or updated as Reviews.io, which has received a steady stream of feedback.
- **G2 reviewers indicate** that while both platforms are user-friendly, Reviews.io has a slight edge in ease of setup and administration. Users appreciate the intuitive onboarding process, with one stating, "It is also a simple process to have inappropriate reviews removed," showcasing the platform's commitment to user satisfaction.



| | Lipscore | Reviews.io | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 86 | 652 | 
| **Largest Market Segment** | Small-Business (79.3% of reviews) | Small-Business (85.1% of reviews) | 
| **Entry Level Price** | Contact Us | $29.00 300 Review Invites Per Month | 

---
## Top Pros & Cons

### Lipscore

Pros:
- Customer Support (40 reviews)
- Ease of Use (33 reviews)

Cons:
- Expensive (6 reviews)
- Limited Customization (5 reviews)

### Reviews.io

Pros:
- Customer Support (91 reviews)
- Helpful (53 reviews)

Cons:
- Expensive (11 reviews)
- Poor Customer Support (8 reviews)

---
## Ratings Comparison
| Rating | Lipscore | Reviews.io | 
|---|---|---|
  | **Meets Requirements** | 9.1 (82 reviews) | 9.2 (543 reviews) | 
  | **Ease of Use** | 9.1 (82 reviews) | 8.9 (549 reviews) | 
  | **Ease of Setup** | 8.9 (75 reviews) | 8.6 (417 reviews) | 
  | **Ease of Admin** | 8.9 (62 reviews) | 9.0 (317 reviews) | 
  | **Quality of Support** | 9.5 (82 reviews) | 9.6 (547 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (62 reviews) | 9.4 (317 reviews) | 
  | **Product Direction (% positive)** | 9.6 (78 reviews) | 9.3 (492 reviews) | 

---
## Pricing

### Lipscore

#### Entry-Level Pricing

Plan: Product Reviews

Price: Contact Us

Description: Collect Reviews from you Online and In-Store customers

Key Features:
- As many Branded Email Invitations as you need
- Customization of Ratings & Review Widgets
- Stars in Google Organic Search Results & Ads

[Browse all 3 editions](https://www.g2.com/products/lipscore/pricing)

#### Free Trial

Yes

### Reviews.io

#### Entry-Level Pricing

Plan: Essentials 

Price: $29.00 300 Review Invites Per Month

Description: Build trust & drive conversions, it's easier than ever to get started.

Key Features:
- Product & Company Reviews 
- Photo & Video Reviews 
- Automated Review Collection 

[Browse all 4 editions](https://www.g2.com/products/reviews-io/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Review Management

| Product | Score | Reviews |
|---|---|---|
| **Lipscore** | 7.7/10 | 74 |
| **Reviews.io** | 8.5/10 | 250 |

#### Collection

| Feature | Lipscore | Reviews.io | 
|---|---|---|
| **Authentication** | 6.6 (66 reviews) | 8.3 (126 reviews) | 
| **Review Forms** | 8.2 (66 reviews) | 8.8 (227 reviews) ✓ Verified | 
| **Personalization** | 7.5 (68 reviews) | 8.6 (221 reviews) ✓ Verified | 
| **Engagement** | 7.7 (66 reviews) | 8.6 (212 reviews) ✓ Verified | 
| **Community Q&A** | Feature Not Available | 8.2 (188 reviews) ✓ Verified | 

#### Agentic AI - Review Management

| Feature | Lipscore | Reviews.io | 
|---|---|---|
| **Adaptive Learning** | 4.0 (5 reviews) | 7.6 (14 reviews) | 
| **Natural Language Interaction** | 4.7 (5 reviews) | 8.0 (14 reviews) | 

#### Moderation

| Feature | Lipscore | Reviews.io | 
|---|---|---|
| **Reviewer Validation** | 9.2 (67 reviews) | 8.9 (212 reviews) ✓ Verified | 
| **Response Types** | 9.2 (65 reviews) | 8.8 (205 reviews) ✓ Verified | 
| **Legal Agreements** | 8.8 (64 reviews) | 8.3 (177 reviews) ✓ Verified | 

#### Use Cases

| Feature | Lipscore | Reviews.io | 
|---|---|---|
| **E-commerce** | 9.1 (68 reviews) | 9.0 (198 reviews) ✓ Verified | 
| **Retail** | 8.0 (61 reviews) | 8.6 (176 reviews) ✓ Verified | 
| **Customer Service** | 8.6 (64 reviews) | 9.0 (205 reviews) ✓ Verified | 

#### Administration

| Feature | Lipscore | Reviews.io | 
|---|---|---|
| **Incentives** | Feature Not Available | 7.6 (164 reviews) ✓ Verified | 
| **Syndication** | 8.0 (61 reviews) | 8.0 (102 reviews) | 
| **Insights** | 8.5 (63 reviews) | 8.4 (173 reviews) ✓ Verified | 
| **Content** | 8.1 (62 reviews) | 8.7 (177 reviews) ✓ Verified | 

#### Display Options

| Feature | Lipscore | Reviews.io | 
|---|---|---|
| **Badges** | 7.7 (63 reviews) | 8.5 (172 reviews) ✓ Verified | 
| **Widgets** | 8.4 (63 reviews) | 8.9 (198 reviews) ✓ Verified | 
| **Integration & APIs** | 8.8 (63 reviews) | 8.8 (193 reviews) ✓ Verified | 
| **Marketing** | Feature Not Available | 8.5 (174 reviews) ✓ Verified | 

#### Generative AI

| Feature | Lipscore | Reviews.io | 
|---|---|---|
| **AI Text Generation** | 4.9 (20 reviews) | 8.0 (102 reviews) | 

### Online Reputation Management

| Product | Score | Reviews |
|---|---|---|
| **Lipscore** | N/A | N/A |
| **Reviews.io** | 8.3/10 | 272 |

#### Consumer Intelligence

| Feature | Lipscore | Reviews.io | 
|---|---|---|
| **Customer Feedback** | Not enough data | 9.4 (229 reviews) ✓ Verified | 
| **Competitive Intelligence** | Not enough data | 8.8 (171 reviews) ✓ Verified | 
| **Sentiment Analysis** | Not enough data | 8.8 (179 reviews) ✓ Verified | 

#### Reporting

| Feature | Lipscore | Reviews.io | 
|---|---|---|
| **Revenue Reporting** | Not enough data | 7.9 (151 reviews) | 
| **Corporate Reporting** | Not enough data | 8.2 (159 reviews) ✓ Verified | 
| **Dashboard** | Not enough data | 9.1 (208 reviews) ✓ Verified | 

#### Media Monitoring

| Feature | Lipscore | Reviews.io | 
|---|---|---|
| **Social Networks Monitoring** | Not enough data | 7.9 (151 reviews) ✓ Verified | 
| **Social Media Management** | Not enough data | 8.0 (149 reviews) ✓ Verified | 
| **Digital Media Monitoring** | Not enough data | 8.1 (152 reviews) ✓ Verified | 

#### In-House Management

| Feature | Lipscore | Reviews.io | 
|---|---|---|
| **Employee Performance** | Not enough data | Feature Not Available | 
| **Team Workflow** | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | Lipscore | Reviews.io | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.8 (77 reviews) | 

#### Agentic AI - Online Reputation Management

| Feature | Lipscore | Reviews.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (26 reviews) | 
| **Multi-step Planning** | Not enough data | 8.3 (25 reviews) | 
| **Cross-system Integration** | Not enough data | 8.6 (35 reviews) | 
| **Adaptive Learning** | Not enough data | 8.2 (25 reviews) | 
| **Proactive Assistance** | Not enough data | 8.3 (25 reviews) | 
| **Decision Making** | Not enough data | 8.3 (25 reviews) | 

---
## Categories
**Shared Categories (1):** [Review Management Software](https://www.g2.com/categories/review-management-software)


**Unique to Reviews.io (1):** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Lipscore | Reviews.io | 
|---|---|---|
| **Small-Business** | 79.3% | 85.1% | 
| **Mid-Market** | 17.1% | 14.1% | 
| **Enterprise** | 3.7% | 0.8% | 

### By Industry

#### Lipscore

- **Retail:** 30.5%
- **Apparel & Fashion:** 11.0%
- **Consumer Goods:** 8.5%
- **Health, Wellness and Fitness:** 8.5%
- **Manufacturing:** 4.9%
- **Automotive:** 3.7%
- **Building Materials:** 2.4%
- **Consumer Electronics:** 2.4%
- **Telecommunications:** 2.4%
- **Cosmetics:** 2.4%
- **Other:** 23.2%

#### Reviews.io

- **Retail:** 25.9%
- **Apparel & Fashion:** 8.6%
- **Consumer Goods:** 5.6%
- **Health, Wellness and Fitness:** 5.5%
- **Marketing and Advertising:** 3.9%
- **Food & Beverages:** 3.0%
- **Cosmetics:** 2.8%
- **Automotive:** 2.5%
- **Information Technology and Services:** 2.2%
- **Sporting Goods:** 2.0%
- **Other:** 37.9%

---
## Alternatives

### Alternatives to Lipscore

- [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) — 4.1/5 stars (1217 reviews)
- [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) — 4.2/5 stars (809 reviews)
- [Trustpilot](https://www.g2.com/products/trustpilot/reviews) — 3.4/5 stars (261 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4201 reviews)
- [Reputation](https://www.g2.com/products/reputation/reviews) — 4.5/5 stars (2469 reviews)
- [Klaviyo](https://www.g2.com/products/klaviyo/reviews) — 4.6/5 stars (1359 reviews)
- [Okendo](https://www.g2.com/products/okendo/reviews) — 4.7/5 stars (418 reviews)
- [Experience.com](https://www.g2.com/products/experience-com/reviews) — 4.8/5 stars (392 reviews)
- [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews) — 4.4/5 stars (382 reviews)
- [GoReminders](https://www.g2.com/products/goreminders/reviews) — 4.8/5 stars (306 reviews)

### Alternatives to Reviews.io

- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4201 reviews)
- [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) — 4.2/5 stars (809 reviews)
- [Okendo](https://www.g2.com/products/okendo/reviews) — 4.7/5 stars (418 reviews)
- [Yotpo](https://www.g2.com/products/yotpo/reviews) — 4.3/5 stars (265 reviews)
- [Trustpilot](https://www.g2.com/products/trustpilot/reviews) — 3.4/5 stars (261 reviews)
- [Shopper Approved](https://www.g2.com/products/shopper-approved/reviews) — 4.7/5 stars (238 reviews)
- [Feefo](https://www.g2.com/products/feefo/reviews) — 4.6/5 stars (153 reviews)
- [PowerReviews](https://www.g2.com/products/powerreviews/reviews) — 4.4/5 stars (196 reviews)
- [Podium](https://www.g2.com/products/podium/reviews) — 4.5/5 stars (2109 reviews)
- [Reputation](https://www.g2.com/products/reputation/reviews) — 4.5/5 stars (2469 reviews)

---
## Top Discussions

### Lipscore

No discussions available for this product.

### Reviews.io

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/lipscore-vs-reviews-io)