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Compare Readymode and VICIdial 
Featured Products
At a Glance
Market Segments
Small-Business (71.5% of reviews)
Small-Business (54.1% of reviews)
Entry-Level Pricing
$199.00 1 License Per Month
Starting at $400.00 1 per telco server Per Month
Readymode
Star Rating
(155)4.6 out of 5
Market Segments
Small-Business (71.5% of reviews)
Pros & Cons
Entry-Level Pricing
$199.00 1 License Per Month
Browse all 2 pricing plansVICIdial
Star Rating
(41)4.1 out of 5
Market Segments
Small-Business (54.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $400.00 1 per telco server Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Readymode excels in user satisfaction, boasting a significantly higher overall score compared to VICIdial. Users appreciate its intuitive features, such as the ability to implement required fields per disposition, ensuring compliance notes are not overlooked.
- Users say Readymode's implementation process is quick and straightforward, with many highlighting the dynamic scripting capabilities that enhance call outcomes. In contrast, while VICIdial is noted for being easy to set up, some users mention that it requires careful design to avoid issues.
- Reviewers mention that Readymode offers superior support quality, with a score that reflects its responsiveness and helpfulness. Users have praised the platform for its predictive dialing features, which optimize calling times based on lead data, a feature that VICIdial users find less robust.
- According to verified reviews, Readymode shines in ease of use, with users enjoying features like the smart list pace that helps agents manage their call loads effectively. VICIdial, while functional, is perceived as less user-friendly, with some users noting a steeper learning curve.
- Users highlight Readymode's strong performance in reporting and dashboards, which provide valuable insights for decision-making. VICIdial, although it has necessary modules for contact center operations, is seen as lacking in this area, with users desiring more comprehensive reporting tools.
- G2 reviewers indicate that Readymode is particularly well-suited for small businesses, with a large percentage of its reviews coming from this segment. VICIdial also serves small businesses but has a smaller proportion of reviews from this market, suggesting Readymode may be a better fit for smaller operations looking for tailored solutions.
Pricing
Entry-Level Pricing
Readymode
Readymode Starter
$199.00
1 License Per Month
Core outbound dialing features for individuals and small teams from 1-4 licenses.
- Includes 30 DIDs
- Unlimited Technical Support - for Free
- $0 Set-up Fees
VICIdial
Hosted Service
Starting at $400.00
1 per telco server Per Month
VICIhost hosted VICIdial service
- VICIhost service
Free Trial
Readymode
No trial information availableVICIdial
No trial information availableRatings
Meets Requirements
9.2
129
8.7
31
Ease of Use
9.0
142
8.6
32
Ease of Setup
8.7
130
7.3
20
Ease of Admin
9.0
65
7.4
19
Quality of Support
9.3
128
7.5
27
Has the product been a good partner in doing business?
9.5
64
7.9
13
Product Direction (% positive)
9.4
127
8.4
29
Features by Category
Integrated Workflows
9.2
6
Not enough data
7.5
6
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
8.0
5
Not enough data
8.3
7
Not enough data
9.3
5
Not enough data
Repeatability and Reportability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI and Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dialing Options
9.0
70
Not enough data
9.3
71
Not enough data
Not enough data
Not enough data
Agent Tools
8.8
60
Not enough data
9.1
70
Not enough data
9.5
72
Not enough data
Automation
8.9
62
Not enough data
8.8
54
Not enough data
8.5
61
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
8.9
34
7.8
10
|
Verified
9.2
35
Feature Not Available
8.7
33
6.3
8
|
Verified
8.7
21
7.5
6
9.2
28
6.2
7
|
Verified
Generative AI
9.5
7
5.7
5
Functions
9.0
29
9.2
23
|
Verified
9.3
23
8.9
23
|
Verified
9.1
25
9.0
24
|
Verified
9.0
24
6.2
7
9.5
28
9.2
10
|
Verified
9.3
19
8.5
9
|
Verified
9.3
24
8.9
9
|
Verified
9.4
26
Feature Not Available
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.2
33
8.3
24
9.5
34
9.4
25
|
Verified
9.0
31
8.2
24
|
Verified
9.2
25
7.8
10
|
Verified
9.0
21
7.8
10
|
Verified
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Feature Not Available
Not enough data
8.8
23
Not enough data
9.0
26
Not enough data
9.1
28
Not enough data
9.3
25
Not enough data
9.2
21
Not enough data
9.3
26
Not enough data
Generative AI
8.2
12
Not enough data
Workforce Management
9.4
26
Not enough data
9.0
25
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.5
25
Not enough data
9.3
25
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contacts
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Readymode and VICIdial are categorized as Auto Dialer and Contact Center
Unique Categories
Readymode is categorized as Sales Engagement, Call Center Infrastructure (CCI), Call Compliance, and Outbound Call Tracking
VICIdial has no unique categories
Reviews
Reviewers' Company Size
Readymode
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
VICIdial
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
29.8%
Marketing and Advertising
9.3%
Telecommunications
3.3%
Publishing
3.3%
Internet
3.3%
Other
51.0%
Information Technology and Services
13.5%
Marketing and Advertising
10.8%
Financial Services
10.8%
Computer Software
10.8%
Consumer Services
8.1%
Other
45.9%
Alternatives
Discussions
Why does Round numbers of Leads under Campaigns is different compared to the numbers appearing when you're customizing your Playlist and clicking on the Times Called.
1 Comment
SB
Hi Josie!
Thanks for your question!
The answer is that the Round is the dialing round for the lead file. It will take the lead from the file that has...Read more
Does anyone have a standard way to get around the channel-list permanent association
1 Comment
SB
Thank you for your question. There are multiple ways you can use the channel lists that may vary depending on your intended use. Please reach out to...Read more
How much is XenCall a month?
1 Comment
SB
Hello,
Please refer to our pricing page on the website for pricing information. https://readymode.com/demo/pricing/
Feel free to reach out to...Read more
VICIdial has no discussions with answers
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