When assessing the two solutions, reviewers found them equally easy to use and administer. However, Smartlook is easier to set up, while Reactflow is easier to do business with overall.
Reviewers felt that Reactflow meets the needs of their business better than Smartlook.
When comparing quality of ongoing product support, reviewers felt that Reactflow is the preferred option.
For feature updates and roadmaps, our reviewers preferred the direction of Reactflow over Smartlook.
How Reactflow is different from other similar services?
1 Comment
Official Response from Reactflow
We do not record visitors up to your plan limit and then cut off all the recordings. If we detect higher pageviews than your plan limit, we sample your data...Read more
Can I give limited access to some of my team/clients?
1 Comment
Official Response from Reactflow
Yes. You can share your website data in two ways. You can share each recording, heatmap, funnel or bug individually by using the Share button and sending...Read more
If I add a website, Am I only one who is responsible for buying plans for the website?
1 Comment
Official Response from Reactflow
No. You can invite users as an administrator to an organization that you added the website into so that they can purchase their plans. If another account...Read more
Hi Enrico,
thank you for your question. You can exclude your IP address by going to the "IP blocking" tab in your account settings.
You can also open...Read more
Is there any reason why smartlook would not record some portions of the user session?
1 Comment
Official Response from Smartlook
Hi Inbaraj,
We’d like to look into this for you but we’d need some more details about this specific case. Please reach out to our support team at...Read more
What's the best approach for using smart look for mobile app optimisation ?
1 Comment
Official Response from Smartlook
Hi Joshua,
There are many different approaches you could take but here is our suggestion. You could first leverage automated insights like heatmaps and...Read more
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