$20 per agent / month
$40 per agent / month
$60 per agent / month
$50 flat rate
Free Trial Unavailable
|Ease of Use|
|Ease of Setup||Not enough data available|
|Ease of Admin||Not enough data available|
|Quality of Support|
|Ease of Doing Business With||Not enough data available|
|Product Direction (% positive)|
(50 or fewer emp.)
(> 1000 emp.)
Information Technology and Services
Apparel & Fashion
Computer & Network Security
|Most Helpful Favorable Review|
Re:amaze has great integrations with our Shopify e-commerce site, and it's been definitely saving time for our customer support agents.
What I like the best is the ability to embed our support content inside our app and make it super easy to consume while staying in the context of our Saas app. Our users don't have to go "outside" to get support. It may seems small but it's game...
|Most Helpful Critical Review|
I don't like the search function--it's quirky and doesn't always find things easily. I also don't like the email view--I want to be able to see what the email looks like to the customer (showing history, replies, forwards, etc.), as I'm always nervous of...
|Ask Re:amaze a Question||Ask Support Hero a Question|