Re:amaze | ![]() SnapEngage | |
Star Rating | ||
Market Segments | ||
Entry Level Price |
When assessing the two solutions, reviewers found SnapEngage easier to use and administer. However, reviewers felt that Re:amaze was easier to do business with overall. Finally, reviewers felt that the products are equally easy to set up.
Re:amaze is amazing. It keeps me up-to-date as to what people are saying.I can reply promptly and without spending a lot of time online. It has made my business more efficient and has brought business in due to a fast response while people are in the buying...
My favorite part of of Snapengage is how fluid they make the proactive chat process. Since no click is needed to initiate a chat session we engage our customers more frequently. To provide a concrete example: I had tried two other live chat providers...
I would like to be able to put support issues on hold, without the reminder I guess. These would be issues I need to get back on but after some undefined time. But writing this I realized that I should try out the timer better, and when thinking about it,...
The only info you're given for a prospect is where they're chatting from, it's also not designed specifically to generate sales, which is my job