Link copied to clipboard # Re:amaze vs Shopify Inbox Comparison - What are their main differences? Share [ Export ](/compare/re-amaze/shopify-inbox/export.csv) Re:amazeShopify Inbox[+ Add Product](#) Pricing **Re:amaze** Free Trial **$29.00** Per User Per Month · Basic **$49.00** Per User Per Month · Pro **$69.00** Per User Per Month · Plus **Shopify Inbox** No pricing available **Pricing Insights** from reviews Perceived Cost **Re:amaze** $$$$$ **Shopify Inbox** Not enough reviews yet Average Discount **Re:amaze** 8% **Shopify Inbox** Not enough reviews yet Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **Re:amaze** 6 months Based on 100 responses **Shopify Inbox** 6 months Based on 100 responses Return on Investment **Re:amaze** 6 months Based on 100 responses **Shopify Inbox** 6 months Based on 100 responses ![Re:amaze](https://images.g2crowd.com/uploads/product/hd_favicon/669e159be60419953b428ebc047cecde/re-amaze.svg "Re:amaze") ![Shopify Inbox](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_84fd5bd582809f20ff5682d2746ffa82/shopify-inbox.png "Shopify Inbox") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Re:amaze** Customer Support (1) Flexibility (1) **Shopify Inbox** Easy Setup (1) User Interface (1) Learning Curve (1) Integrations **Re:amaze** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d6b6650425eafc5c72f230cad744ad29/adobe-commerce-formerly-magento-commerce.png "Product Avatar Image") Adobe Commerce (formerly... ](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4b28e3cdd2631bee0e36ddcf3ebd77c3/bigcommerce.png "Product Avatar Image") BigCommerce ](https://www.g2.com/products/bigcommerce/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c234b0ee74b541afa9ab8821ce182db8/facebook-for-business.png "Product Avatar Image") Facebook ](https://www.g2.com/products/facebook-for-business/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8ec3c17e3fb1df25b6a8bd7cc69cf2d1/github.png "Product Avatar Image") GitHub ](https://www.g2.com/products/github/reviews)[ View all ](https://www.g2.com/products/re-amaze/integrations) **Shopify Inbox** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_84fd5bd582809f20ff5682d2746ffa82/shopify.png "Product Avatar Image") Shopify ](https://www.g2.com/products/shopify/reviews)[ View all ](https://www.g2.com/products/shopify-inbox/integrations) Screenshots **Re:amaze** ![Re:amaze screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/75206/expirable-direct-uploads_2F83fea6e2-345c-4eab-ae4d-9d9bf2b46a0f_2FShopify-screen1.png) **Shopify Inbox** No screenshot available **Ratings** from reviews Meets Requirements **Re:amaze** **9.2** /10 Based on 122 responses **Shopify Inbox** **8.7** /10 Based on 17 responses Ease of Use **Re:amaze** **9.0** /10 Based on 124 responses **Shopify Inbox** **9.2** /10 Based on 17 responses Ease of Setup **Re:amaze** **8.9** /10 Based on 77 responses **Shopify Inbox** **9.8** /10 Based on 8 responses Ease of Admin **Re:amaze** **9.4** /10 Based on 77 responses **Shopify Inbox** **9.3** /10 Based on 5 responses Quality of Support **Re:amaze** **9.4** /10 Based on 117 responses **Shopify Inbox** **9.3** /10 Based on 16 responses Has the product been a good partner in doing business? **Re:amaze** **9.6** /10 Based on 76 responses **Shopify Inbox** **9.3** /10 Based on 5 responses Product Direction (% positive) **Re:amaze** **9.2** /10 Based on 122 responses **Shopify Inbox** **9.3** /10 Based on 16 responses **Features** ratings from reviews Live Chat **9.2** /10 Based on 82 responses **7.6** /10 Based on 17 responses Help Desk **9.0** /10 Based on 93 responses Not enough data Customer Self-Service **9.1** /10 Based on 62 responses Not enough data Uncover more feature rated insights from real users to improve your shopping experience. See it for free Social Customer Service **9.2** /10 Based on 59 responses Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 81.0% Mid-Market(51-1000 emp.) 16.8% Enterprise(\> 1000 emp.) 2.2% Small-Business(50 or fewer emp.) 81.0% Mid-Market(51-1000 emp.) 16.8% Enterprise(\> 1000 emp.) 2.2% Small-Business(50 or fewer emp.) 88.2% Mid-Market(51-1000 emp.) 11.8% Enterprise(\> 1000 emp.) 0% Small-Business(50 or fewer emp.) 88.2% Mid-Market(51-1000 emp.) 11.8% Enterprise(\> 1000 emp.) 0% **Reviewers' Industry** [![Re:amaze](https://images.g2crowd.com/uploads/product/hd_favicon/669e159be60419953b428ebc047cecde/re-amaze.svg "Re:amaze")](https://www.g2.com/products/re-amaze/reviews) Re:amaze Retail 19.0% Apparel & Fashion 6.6% Consumer Electronics 6.6% Sporting Goods 5.8% Consumer Goods 5.1% Other 56.9% [![Shopify Inbox](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_84fd5bd582809f20ff5682d2746ffa82/shopify-inbox.png "Shopify Inbox")](https://www.g2.com/products/shopify-inbox/reviews) Shopify Inbox Accounting 17.6% Retail 11.8% Luxury Goods & Jewelry 11.8% Consulting 5.9% Sporting Goods 5.9% Other 47.1% Alternatives **Re:amaze Alternatives** ![Gorgias](https://images.g2crowd.com/uploads/product/hd_favicon/f2ea93430628f5d7db1467087af9ec37/gorgias.svg "Gorgias") [ Gorgias ](/products/gorgias/reviews) ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service") [ Zendesk for Customer Service ](/products/zendesk-for-customer-service/reviews) ![Freshdesk](https://images.g2crowd.com/uploads/product/hd_favicon/700ca107b848b083e9b0659a98efb160/freshdesk.svg "Freshdesk") [ Freshdesk ](/products/freshdesk/reviews) ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin") [ Fin ](/products/fin/reviews) **Shopify Inbox Alternatives** ![Gorgias](https://images.g2crowd.com/uploads/product/hd_favicon/f2ea93430628f5d7db1467087af9ec37/gorgias.svg "Gorgias") [ Gorgias ](/products/gorgias/reviews) ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service") [ Zendesk for Customer Service ](/products/zendesk-for-customer-service/reviews) ![Tidio](https://images.g2crowd.com/uploads/product/hd_favicon/5a3c39079f10e3e53bd18da51a13870e/tidio.svg "Tidio") [ Tidio ](/products/tidio/reviews) ![Podium](https://images.g2crowd.com/uploads/product/hd_favicon/7ad51b1556a385a48c1ebe601ccfab27/podium.svg "Podium") [ Podium ](/products/podium/reviews) ## Re:amaze vs Shopify Inbox When assessing the two solutions, reviewers found Shopify Inbox easier to use and set up. However, Re:amaze is easier to administer. Reviewers also preferred doing business with Re:amaze overall. - Reviewers felt that Re:amaze meets the needs of their business better than Shopify Inbox. - When comparing quality of ongoing product support, reviewers felt that Re:amaze is the preferred option. - For feature updates and roadmaps, our reviewers preferred the direction of Shopify Inbox over Re:amaze.