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Compare Re:amaze and Rhino Support

See this
side-by-side comparison of Re:amaze vs. Rhino Support
based on preference data from user reviews. Re:amaze rates 4.6/5 stars with 124 reviews. By contrast, Rhino Support rates 4.2/5 stars with 11 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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Re:amaze
Re:amaze
(124)
4.6 out of 5
Re:amaze
Rhino Support
Rhino Support
(11)
4.2 out of 5
Rhino Support
Star Rating
Re:amaze
Re:amaze
Rhino Support
Rhino Support
Market Segments
Re:amaze
Re:amaze
Small-Business (80.3% of reviews)
Rhino Support
Rhino Support
Small-Business (36.4% of reviews)
Entry Level Price
Re:amaze
Re:amaze
$29 per agent / month
Rhino Support
Rhino Support
$47 per month

Re:amaze vs Rhino Support

  • Reviewers felt that Re:amaze meets the needs of their business better than Rhino Support.
  • When comparing quality of ongoing product support, reviewers felt that Re:amaze is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Re:amaze over Rhino Support.
Categories
Shared Categories
Re:amaze
Re:amaze
Rhino Support
Rhino Support
Re:amaze and Rhino Support are categorized as Help Desk and Live Chat
Unique Categories
Re:amaze
Re:amaze is categorized as Customer Self-Service and Social Customer Service
Rhino Support
Rhino Support has no unique categories
Pricing
Re:amaze
Re:amaze Pricing
Basic
$29 per agent / month
Re:amaze Pro
$49 per agent / month
Plus
$69 per agent / month
Starter
$59 flat rate
Enterprise
Starting at $899
Free Trial
Rhino Support
Rhino Support Pricing
Solo
$47per month
Pro
$97per month
Platinum
$197per month
Free Trial
Ratings
Meets Requirements
Re:amaze
Re:amaze
9.3
Responses: 112
Rhino Support
Rhino Support
8.3
Responses: 8
Ease of Use
Re:amaze
Re:amaze
9.0
Responses: 114
Rhino Support
Rhino Support
7.9
Responses: 8
Ease of Setup
Re:amaze
Re:amaze
8.9
Responses: 70
Rhino Support
Rhino Support
Not enough data available
Ease of Admin
Re:amaze
Re:amaze
9.4
Responses: 71
Rhino Support
Rhino Support
Not enough data available
Quality of Support
Re:amaze
Re:amaze
9.5
Responses: 108
Rhino Support
Rhino Support
7.7
Responses: 8
Ease of Doing Business With
Re:amaze
Re:amaze
9.7
Responses: 70
Rhino Support
Rhino Support
Not enough data available
Product Direction (% positive)
Re:amaze
Re:amaze
9.4
Responses: 113
Rhino Support
Rhino Support
8.5
Responses: 8
Features
Ticket and Case Management
Ticket creation user experience
Re:amaze
Re:amaze
9.4
Responses: 60
Verified Feature
Rhino Support
Rhino Support
Not enough data available
Ticket response user experience
Re:amaze
Re:amaze
9.3
Responses: 61
Verified Feature
Rhino Support
Rhino Support
Not enough data available
Workflow
Re:amaze
Re:amaze
9.1
Responses: 61
Verified Feature
Rhino Support
Rhino Support
Not enough data available
Response Automation
Re:amaze
Re:amaze
8.9
Responses: 54
Verified Feature
Rhino Support
Rhino Support
Not enough data available
SLA Management
Re:amaze
Re:amaze
8.8
Responses: 34
Verified Feature
Rhino Support
Rhino Support
Not enough data available
Attachments/Screencasts
Re:amaze
Re:amaze
8.6
Responses: 62
Verified Feature
Rhino Support
Rhino Support
Not enough data available
Ticket Collaboration
Re:amaze
Re:amaze
9.2
Responses: 52
Verified Feature
Rhino Support
Rhino Support
Not enough data available
Customer and Contacts Database
Re:amaze
Re:amaze
9.2
Responses: 24
Verified Feature
Rhino Support
Rhino Support
Not enough data available
Communication
Pop-up Chat
Re:amaze
Re:amaze
9.6
Responses: 52
Verified Feature
Rhino Support
Rhino Support
Not enough data available
Notifications
Re:amaze
Re:amaze
9.5
Responses: 53
Verified Feature
Rhino Support
Rhino Support
Not enough data available
Targeted Emails
Re:amaze
Re:amaze
9.1
Responses: 25
Verified Feature
Rhino Support
Rhino Support
Not enough data available
In-App Messaging
Re:amaze
Re:amaze
9.4
Responses: 36
Verified Feature
Rhino Support
Rhino Support
Not enough data available
Co-Browsing
Re:amaze
Re:amaze
Not enough data available
Rhino Support
Rhino Support
Not enough data available
Internal Use
Customization
Re:amaze
Re:amaze
8.6
Responses: 64
Verified Feature
Rhino Support
Rhino Support
Not enough data available
Conversation Archiving
Re:amaze
Re:amaze
9.5
Responses: 51
Verified Feature
Rhino Support
Rhino Support
Not enough data available
Lead Development
Re:amaze
Re:amaze
9.0
Responses: 33
Verified Feature
Rhino Support
Rhino Support
Not enough data available
Knowledge Base
Re:amaze
Re:amaze
9.3
Responses: 44
Verified Feature
Rhino Support
Rhino Support
Not enough data available
Team Inbox
Re:amaze
Re:amaze
9.5
Responses: 42
Verified Feature
Rhino Support
Rhino Support
Not enough data available
Customer Profiles
Re:amaze
Re:amaze
8.8
Responses: 43
Verified Feature
Rhino Support
Rhino Support
Not enough data available
Communication Channels
Customer Portal
Re:amaze
Re:amaze
9.2
Responses: 49
Verified Feature
Rhino Support
Rhino Support
Not enough data available
Email to Case
Re:amaze
Re:amaze
9.3
Responses: 59
Verified Feature
Rhino Support
Rhino Support
Not enough data available
Chat/Live Support
Re:amaze
Re:amaze
9.4
Responses: 61
Verified Feature
Rhino Support
Rhino Support
Not enough data available
Social Integration
Re:amaze
Re:amaze
8.9
Responses: 57
Verified Feature
Rhino Support
Rhino Support
Not enough data available
Voice
Re:amaze
Re:amaze
Feature Not Available
Rhino Support
Rhino Support
Not enough data available
Platform
Mobile User Support
Re:amaze
Re:amaze
9.3
Responses: 45
Verified Feature
Rhino Support
Rhino Support
Not enough data available
Customization
Re:amaze
Re:amaze
8.6
Responses: 64
Verified Feature
Rhino Support
Rhino Support
Not enough data available
User, Role, and Access Management
Re:amaze
Re:amaze
9.3
Responses: 48
Verified Feature
Rhino Support
Rhino Support
Not enough data available
Integration
Re:amaze
Re:amaze
9.3
Responses: 42
Verified Feature
Rhino Support
Rhino Support
Not enough data available
Reporting
Re:amaze
Re:amaze
9.1
Responses: 52
Verified Feature
Rhino Support
Rhino Support
Not enough data available
Dashboards
Re:amaze
Re:amaze
8.9
Responses: 56
Verified Feature
Rhino Support
Rhino Support
Not enough data available
Reviewers' Company Size
Reviewers of both Re:amaze and Rhino Support were most often representing companies in the Small-Business segment.
Small-Business
(50 or fewer emp.)
Re:amaze
Re:amaze
80.3%
Rhino Support
Rhino Support
36.4%
Mid-Market
(51-1000 emp.)
Re:amaze
Re:amaze
17.2%
Rhino Support
Rhino Support
36.4%
Enterprise
(> 1000 emp.)
Re:amaze
Re:amaze
2.5%
Rhino Support
Rhino Support
27.3%
Reviewers' Industry
Re:amaze
Re:amaze Industry
Retail
18.0%
Sporting Goods
6.6%
Consumer Electronics
6.6%
Consumer Goods
5.7%
Computer Software
5.7%
Other
57.4%
Rhino Support
Rhino Support Industry
Education Management
18.2%
Retail
9.1%
Marketing and Advertising
9.1%
Internet
9.1%
Information Technology and Services
9.1%
Other
45.5%
Reviews
Most Helpful Favorable Review
Re:amaze
G
User in Publishing

I like the ease of use and that it allow us to have all of our methods of communication (email, sms, FB, chat, etc) in one place. Makes it easy for multiple staff members to divide the work.

Rhino Support
Manas A.
User in Education Management

Something I really like about this software is that it keeps your user engaged. They can get support instantly or can issue ticket.

Most Helpful Critical Review
Re:amaze
G
Administrator in Real Estate

have to re-sign into the app often. there's a delay in getting chat emails sent to me so I can reply via email (the reply via email is awesome though when it works)

Rhino Support
GI
Consultant in Information Technology and Services

I don't really have anything to say, but sometimes it takes a couple of minutes to start working up to the capacity I need it to

Discussions
Re:amaze
Re:amaze Discussions
What is Re:amaze's pricing?
1 comment
Offical Response from Re:amaze
Re:amaze offers 4 different plans for businesses in all growth stages. 1. Re:amaze Starter is a $50 flat rate plan that offers businesses unlimited staff...Read more
What is Re:amaze's free trial policy?
1 comment
Offical Response from Re:amaze
All Re:amaze accounts come with a standard 14-day no obligation free trial. During the free trial, you'll have access to all features from Re:amaze Basic,...Read more
Am I required to be on a contract with Re:amaze?
1 comment
Offical Response from Re:amaze
Re:amaze is a SaaS application and charges you based on a monthly subscription. We do not require you to enter into a contract. There are no minimum spends...Read more
Rhino Support
Rhino Support Discussions
Monty the Mongoose crying
Rhino Support has no discussions with answers
Screenshots
Rhino Support
Rhino Support Screenshots
Videos
Re:amaze
Re:amaze Videos
Video Preview

Learn what Re:amaze is and also watch our full platform demo starting with Episode 1!

Rhino Support
Rhino Support Videos
No videos provided
Downloads
Rhino Support
Rhino Support Downloads
No downloads provided
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