Introducing G2.ai, the future of software buying.Try now
Compare New Relic One Software and Raygun 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Status.io
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
ManageEngine EventLog Analyzer
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Komodor
Visit Website
At a Glance
Market Segments
Mid-Market (42.5% of reviews)
Small-Business (54.5% of reviews)
Entry-Level Pricing
$0.00
Starting at $40.00
New Relic
Star Rating
(576)4.4 out of 5
Market Segments
Mid-Market (42.5% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansRaygun
Star Rating
(122)4.3 out of 5
Market Segments
Small-Business (54.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $40.00
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Raygun excels in Real-Time Monitoring with a score of 9.3, while New Relic offers a slightly higher score of 9.6, indicating that New Relic may provide more comprehensive real-time insights.
- Reviewers mention that Raygun's Session Replay feature, rated at 8.8, is particularly useful for understanding user behavior, whereas New Relic lacks this feature, which could be a drawback for teams focused on user experience.
- G2 users highlight Raygun's Constant Monitoring capability with a score of 9.5, suggesting it provides reliable ongoing oversight, while New Relic also performs well in this area but with a slightly lower score of 8.7.
- Users on G2 appreciate Raygun's AI/ML Assistance feature, which scored 7.4, but they note that New Relic's offerings in this area are stronger, with a perfect score of 10.0, indicating a more advanced use of AI and machine learning.
- Reviewers say that New Relic shines in Performance Monitoring, scoring 9.1 compared to Raygun's 8.3, suggesting that New Relic may provide more detailed performance insights and analytics.
- Users report that Raygun's Bug Reporting features, particularly User Reports and Feedback, scored 8.7, which is beneficial for teams needing detailed feedback, while New Relic's similar features are less emphasized, potentially limiting user engagement insights.
Pricing
Entry-Level Pricing
New Relic
Free (Forever)
$0.00
Start using New Relic with all the features you need for free forever.
- 1 free full user
- Unlimited free basic users
- Unlimited hosts and CPUs
Raygun
Crash Reporting
Starting at $40.00
Detect, diagnose and resolve errors affecting your customers.
- Basic subscription starts with 100,000 reserved errors
- Team subscription starts with 200,000 reserved errors
- Business subscription starts with 100,000,000 reserved errors
Free Trial
New Relic
Free Trial is available
Raygun
Free Trial is available
Ratings
Meets Requirements
8.9
491
8.9
89
Ease of Use
8.4
497
8.8
89
Ease of Setup
8.7
280
9.1
32
Ease of Admin
8.5
197
8.7
34
Quality of Support
8.6
433
8.5
66
Has the product been a good partner in doing business?
8.5
189
8.6
30
Product Direction (% positive)
8.6
490
8.6
81
Features by Category
Experience
9.4
21
9.4
8
9.0
20
Feature Not Available
8.9
20
8.1
7
Agentic AI - Digital Experience Monitoring (DEM)
9.2
8
Not enough data
9.2
8
Not enough data
9.2
8
Not enough data
9.2
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
Management
8.8
18
7.0
5
9.0
20
Not enough data
8.3
19
Feature Not Available
Performance
9.5
20
Feature Not Available
9.5
21
9.2
6
9.4
21
Not enough data
9.6
20
Feature Not Available
Monitoring
8.9
88
Not enough data
8.7
91
Not enough data
8.9
86
Not enough data
9.0
89
Not enough data
8.8
21
Not enough data
Administration
8.6
86
Not enough data
8.6
82
Not enough data
8.5
78
Not enough data
8.8
21
Not enough data
Analysis
8.8
88
Not enough data
9.3
90
Not enough data
7.9
79
Not enough data
Agentic AI - Cloud Infrastructure Monitoring
8.3
19
Not enough data
8.3
19
Not enough data
8.0
19
Not enough data
8.0
19
Not enough data
8.2
19
Not enough data
8.2
19
Not enough data
AI Automation - Cloud Infrastructure Monitoring
8.2
18
Not enough data
8.1
18
Not enough data
Bug Reporting
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Bug Monitoring
Not enough data
8.6
26
Not enough data
8.4
37
Not enough data
8.5
31
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Crash Monitoring
Not enough data
8.5
11
Not enough data
8.5
13
Not enough data
Feature Not Available
Crash Data
Not enough data
7.8
12
Not enough data
Feature Not Available
Not enough data
8.2
12
Metrics
Not enough data
8.1
6
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
9.5
73
Not enough data
9.4
72
Not enough data
9.1
59
Not enough data
7.9
18
Not enough data
Management Tools
8.7
56
Not enough data
9.2
62
Not enough data
8.9
61
Not enough data
Generative AI
7.9
29
Not enough data
8.0
30
Not enough data
Agentic AI - Incident Management
8.4
16
Not enough data
8.2
16
Not enough data
8.2
16
Not enough data
8.3
16
Not enough data
8.0
16
Not enough data
8.5
16
Not enough data
8.4
16
Not enough data
Functionality
9.8
11
Not enough data
10.0
10
Not enough data
9.8
14
Not enough data
Issue Resolution
9.3
14
Not enough data
9.5
14
Not enough data
9.6
12
Not enough data
Management
9.6
15
Not enough data
9.7
15
Not enough data
9.4
15
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.2
98
Not enough data
9.3
100
Not enough data
9.0
98
Not enough data
Monitoring and Management
8.8
93
Not enough data
9.0
97
Not enough data
9.2
100
Not enough data
Agentic AI - Log Monitoring
8.4
33
Not enough data
8.3
34
Not enough data
8.3
33
Not enough data
8.3
33
Not enough data
8.2
33
Not enough data
8.4
33
Not enough data
8.4
34
Not enough data
Visibility
9.2
93
Not enough data
9.2
91
Not enough data
9.0
91
Not enough data
Monitoring and Management
8.8
87
Not enough data
8.4
85
Not enough data
8.7
88
Not enough data
8.9
91
Not enough data
8.9
89
Not enough data
8.9
87
Not enough data
Cloud environment support
8.9
77
Not enough data
8.4
73
Not enough data
Agentic AI - Server Monitoring
8.4
17
Not enough data
8.4
17
Not enough data
8.3
17
Not enough data
8.4
17
Not enough data
8.4
19
Not enough data
8.6
18
Not enough data
8.6
17
Not enough data
Data Preparation
9.1
67
Not enough data
9.0
62
Not enough data
8.5
62
Not enough data
8.7
60
Not enough data
Analysis
9.1
62
Not enough data
9.1
64
Not enough data
9.2
68
Not enough data
9.0
68
Not enough data
9.4
68
Not enough data
9.0
63
Not enough data
Visualization
9.5
72
Not enough data
9.1
65
Not enough data
Agentic AI - Log Analysis
8.8
23
Not enough data
8.7
23
Not enough data
8.6
24
Not enough data
8.6
23
Not enough data
8.6
23
Not enough data
8.8
23
Not enough data
8.7
23
Not enough data
Monitoring
8.9
162
8.5
8
9.0
166
8.8
8
9.2
165
8.3
9
7.7
137
Feature Not Available
8.8
152
9.3
9
Response
9.1
168
8.7
9
8.9
162
9.3
9
8.6
152
Feature Not Available
Agentic AI - Application Performance Monitoring (APM)
8.5
52
Not enough data
8.7
52
Not enough data
8.5
53
Not enough data
8.4
52
Not enough data
8.2
52
Not enough data
Performance
8.6
150
8.8
12
8.5
143
9.0
8
Functionality
8.8
149
Feature Not Available
8.5
144
9.0
7
8.2
139
8.6
6
8.8
149
8.7
5
Alerts management
8.4
34
Not enough data
8.3
35
Not enough data
9.0
36
Not enough data
Monitoring
8.6
36
Not enough data
9.4
36
Not enough data
8.7
36
Not enough data
9.1
36
Not enough data
Automation
8.1
35
Not enough data
8.4
36
Not enough data
Analysis
8.5
35
Not enough data
8.6
36
Not enough data
9.0
36
Not enough data
8.4
35
Not enough data
Issue Resolution
8.3
36
Not enough data
8.2
36
Not enough data
8.8
36
Not enough data
Generative AI
7.3
37
Not enough data
Agentic AI - IT Alerting
7.9
19
Not enough data
8.0
19
Not enough data
7.9
19
Not enough data
7.9
19
Not enough data
7.8
19
Not enough data
8.0
19
Not enough data
8.1
19
Not enough data
Telemetry Collection & Ingestion - Observability
9.2
16
Not enough data
9.4
16
Not enough data
Agentic AI - Observability Software
8.6
15
Not enough data
8.6
15
Not enough data
8.9
16
Not enough data
8.8
15
Not enough data
8.6
15
Not enough data
8.9
15
Not enough data
9.0
15
Not enough data
Visualization & Dashboards - Observability
9.4
16
Not enough data
9.0
16
Not enough data
9.2
16
Not enough data
Correlation & Root Cause Analysis - Observability
9.2
16
Not enough data
9.4
16
Not enough data
9.3
16
Not enough data
Scalability & Ecosystem Integration - Observability
8.9
16
Not enough data
8.8
16
Not enough data
AI Features - Observability
8.2
16
Not enough data
8.5
16
Not enough data
9.0
16
Not enough data
Metrics
Not enough data
8.1
6
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
New Relic and Raygun are categorized as Digital Experience Monitoring (DEM) and Application Performance Monitoring (APM)
Unique Categories
New Relic is categorized as Server Monitoring, Log Monitoring, AIOps Platforms, Cloud Infrastructure Monitoring, IT Alerting, Container Monitoring, Log Analysis, Incident Management, and Observability Software
Raygun is categorized as Mobile Crash Reporting and Bug Tracking
Reviews
Reviewers' Company Size
New Relic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Raygun
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
25.2%
Computer Software
18.0%
Financial Services
8.5%
Internet
7.9%
Retail
2.3%
Other
38.0%
Computer Software
28.1%
Information Technology and Services
16.5%
Financial Services
6.6%
Internet
5.8%
Insurance
5.8%
Other
37.2%
Discussions
What is full stack visibility?
2 Comments
IC
Full stack visibility is the ability to monitor and analyze data from each layer of the technology stack, from the user interface to the network...Read more
What is New Relic tool used for?
1 Comment
CB
Monitoring and troubleshooting all websites, web services and infrastructure running them. We are very happy with the product! Also the alerting and the AI...Read more
New Relic has no more discussions with answers
Is there any way to further customize grouping?
1 Comment
AV
Hi there Hugo,
Thanks for reaching out! We do have options for further customizing error groups. You can set up your own custom error group hasher by...Read more
Raygun has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
