Compare Rasayel and Wati 
At a Glance
Market Segments
Small-Business (65.9% of reviews)
Small-Business (78.2% of reviews)
Entry-Level Pricing
Contact Us Per Month
Contact Us
Rasayel
Star Rating
(44)4.5 out of 5
Market Segments
Small-Business (65.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 3 pricing plansWati
Star Rating
(461)4.6 out of 5
Market Segments
Small-Business (78.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Wati excels in user experience, with many praising its simple interface that facilitates quick communication on platforms like WhatsApp. Users appreciate how this design enhances customer support efficiency, making it easier to manage chats.
- Users say that Wati's implementation process is notably straightforward, with recent feedback highlighting the intuitive onboarding wizard that guides new users through setup. This contrasts with Rasayel, which, while also user-friendly, does not receive the same level of acclaim for its setup process.
- Reviewers mention that Wati's overall satisfaction is reflected in its higher G2 Score, indicating a stronger market presence and user approval compared to Rasayel. This is supported by Wati's significantly larger number of reviews, suggesting a more reliable consensus on its performance.
- According to verified reviews, Rasayel is recognized for its affordability and responsive IT support, making it a viable option for small businesses. Users appreciate its customization options and user-friendly API for CRM integration, which can enhance operational efficiency.
- G2 reviewers highlight that while Wati offers superior ease of use and customization features, Rasayel shines in areas like control and support quality, where it receives higher ratings. This indicates that Rasayel may be better suited for users who prioritize these aspects over other functionalities.
- Users report that Wati's ability to handle customer interactions at scale is a significant advantage, with features like drip sequences and effective chat management being particularly well-received. In contrast, Rasayel's strengths lie in its ability to simplify workflows, allowing multiple users to engage with customers simultaneously.
Pricing
Entry-Level Pricing
Rasayel
Enterprise
Contact Us
Per Month
For teams that require a custom tailored plan
- Custom number of team members
- Unlimited channels
- Unlimited messages
Wati
Growth
Contact Us
Send WhatsApp messages to thousands of users in one click to improve reach.
- 5 Agents
- Blue Tick Verification & Assistance
- 1,000 Free Conversations per month
Free Trial
Rasayel
Free Trial is available
Wati
Free Trial is available
Ratings
Meets Requirements
8.7
36
8.9
356
Ease of Use
8.9
39
9.2
366
Ease of Setup
8.9
34
9.0
329
Ease of Admin
9.0
21
9.1
275
Quality of Support
9.1
34
8.6
348
Has the product been a good partner in doing business?
9.0
21
9.1
271
Product Direction (% positive)
9.4
36
9.3
336
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Integrated Workflows
7.8
13
Not enough data
6.0
14
Not enough data
5.7
14
Not enough data
7.6
13
Not enough data
9.0
12
Not enough data
6.1
14
Not enough data
8.1
14
Not enough data
Repeatability and Reportability
7.2
13
Not enough data
8.7
14
Not enough data
9.1
13
Not enough data
8.2
13
Not enough data
5.3
11
Not enough data
AI and Automation
8.8
11
Not enough data
8.2
11
Not enough data
7.7
11
Not enough data
6.9
12
Not enough data
6.9
12
Not enough data
Generative AI
8.8
8
Not enough data
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
8.3
24
Feature Not Available
8.5
24
Feature Not Available
7.0
24
Feature Not Available
Design
8.3
23
8.7
154
7.6
23
7.9
152
8.1
23
8.6
165
8.6
23
8.5
153
8.0
23
8.7
154
Generative AI
8.2
18
Feature Not Available
8.1
18
Feature Not Available
Functionality
Not enough data
8.8
133
Not enough data
8.5
117
Not enough data
8.5
114
Support
Not enough data
8.6
119
Not enough data
8.3
114
Not enough data
8.6
129
Responses
7.8
6
8.6
173
9.2
6
8.8
167
8.3
6
8.7
165
8.3
6
8.6
159
8.3
6
8.5
153
Platform
6.4
6
8.7
163
8.3
6
8.8
142
8.1
6
8.4
159
7.2
6
8.0
162
7.8
6
Feature Not Available
8.9
6
8.7
150
8.3
6
8.6
151
Generative AI
7.8
6
7.3
96
7.2
6
Feature Not Available
Messaging Channels
Not enough data
7.4
44
Not enough data
Feature Not Available
Not enough data
7.1
46
Not enough data
9.1
67
Administration
Not enough data
9.2
66
Not enough data
9.0
63
Not enough data
8.4
59
Not enough data
8.7
67
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Process
Not enough data
8.3(won by default)
55
Not enough data
8.6(won by default)
57
Not enough data
8.5(won by default)
54
Channels
Not enough data
Feature Not Available
Not enough data
8.4(won by default)
56
Not enough data
8.6(won by default)
59
Not enough data
7.7(won by default)
50
Not enough data
8.5(won by default)
51
Insight
Not enough data
8.0(won by default)
49
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
WhatsApp Messaging - WhatsApp Marketing
Not enough data
9.1
90
Not enough data
9.4
92
Not enough data
9.2
88
Not enough data
9.0
87
Not enough data
9.1
86
Not enough data
9.2
90
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
8.9
83
Not enough data
9.1
84
Not enough data
8.6
78
Not enough data
8.8
81
Categories
Categories
Shared Categories
Rasayel and Wati are categorized as Customer Communications Management, Chatbots, and WhatsApp Marketing
Unique Categories
Rasayel is categorized as Sales Engagement and AI Chatbots
Wati is categorized as Communication Platform as a Service (CPaaS), Proactive Notification, and Social Customer Service
Reviews
Reviewers' Company Size
Rasayel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Wati
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
11.4%
Leisure, Travel & Tourism
11.4%
Financial Services
9.1%
Real Estate
6.8%
Computer & Network Security
4.5%
Other
56.8%
Education Management
10.3%
Information Technology and Services
7.2%
Retail
6.5%
Health, Wellness and Fitness
6.0%
Marketing and Advertising
6.0%
Other
64.1%
Discussions
Rasayel has no discussions with answers
What is WATI used for?
2 Comments
PP
Wati is WhatsApp API solution that helps businesses connect with their customers through WhatsApp. It allows businesses to manage and track their...Read more
Can i send custom pdf by template by providing custom link tomy customer?
2 Comments
JD
Hi Aiman, Yes. It's possible to send a different PDF for every message. You will have to pass a public URL of the PDF and WATI will automatically get the PDF...Read more
Can we know from which website we recieved the chat on whatsapp
1 Comment
JD
Our chat widget allows you to add a page title as default message when users land from a specific website.
If users allow the default message to be sent,...Read more
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