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Compare Rappi and goPuff 
At a Glance
Market Segments
Small-Business (57.1% of reviews)
Small-Business (64.0% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
Rappi
Star Rating
(14)3.9 out of 5
Market Segments
Small-Business (57.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about RappigoPuff
Star Rating
(28)3.9 out of 5
Market Segments
Small-Business (64.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about goPuffSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that goPuff has a higher ease of use rating (8.4) compared to Rappi (7.2), indicating that navigating the platform is more intuitive for everyday users.
- Reviewers mention that goPuff excels in quality of support with a score of 7.5, while Rappi falls short at 6.2, suggesting that users may find more responsive assistance when issues arise with goPuff.
- G2 users highlight that goPuff has a better product direction score (6.1) compared to Rappi (6.5), indicating that users feel more optimistic about the future development and enhancements of Rappi's features.
- Reviewers say that goPuff has a larger number of reviews (24) compared to Rappi (13), which may suggest a more established user base and potentially more reliable feedback on its performance.
- Users on G2 report that both platforms cater primarily to small businesses, but goPuff has a slightly larger market segment (62.5%) compared to Rappi (53.8%), indicating a stronger focus on this demographic.
- Reviewers mention that while both products meet requirements adequately, goPuff's score of 7.7 is slightly lower than Rappi's 8.0, suggesting that Rappi may better fulfill specific user needs in certain areas.
Pricing
Entry-Level Pricing
Rappi
No pricing availablegoPuff
No pricing availableFree Trial
Rappi
No trial information availablegoPuff
No trial information availableRatings
Meets Requirements
7.4
11
7.7
17
Ease of Use
6.7
11
8.4
16
Ease of Setup
Not enough data
8.3
5
Ease of Admin
Not enough data
Not enough data
Quality of Support
5.6
11
7.6
13
Has the product been a good partner in doing business?
Not enough data
Not enough data
Product Direction (% positive)
5.8
11
6.4
16
Categories
Categories
Shared Categories
Rappi and goPuff are categorized as Grocery Delivery
Unique Categories
Rappi has no unique categories
goPuff has no unique categories
Reviews
Reviewers' Company Size
Rappi
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
goPuff
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
28.6%
Retail
14.3%
Wholesale
7.1%
Program Development
7.1%
Motion Pictures and Film
7.1%
Other
35.7%
Higher Education
16.0%
Entertainment
16.0%
Computer Software
12.0%
Marketing and Advertising
8.0%
Writing and Editing
4.0%
Other
44.0%
Alternatives
Discussions
How does Rappi make money?
1 Comment
RL
Charging sales commissions and offering home delivery serviceRead more
Rappi has no more discussions with answers
goPuff has no discussions with answers
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