# Rapid7 Security Services, ThreatSpike vs SHI Comparison | | Rapid7 Security Services | ThreatSpike | SHI | |---|---|---|---| | **Star Rating** | 3.5 out of 5 | 4.9 out of 5 | 4.7 out of 5 | | **Total Reviews** | 12 | 33 | 119 | | **Largest Market Segment** | Mid-Market (33.3% of reviews) | Mid-Market (43.3% of reviews) | Enterprise (52.4% of reviews) | | **Entry Level Price** | No pricing available | $135.00 1 Users Per Month | Contact Us | --- ## Top Pros & Cons ### Rapid7 Security Services **Not enough data** ### ThreatSpike **Not enough data** ### SHI Pros: - Customer Support (16 reviews) - Helpful (15 reviews) Cons: - Expensive (4 reviews) - Staff Turnover (3 reviews) --- ## Ratings Comparison | Rating | Rapid7 Security Services | ThreatSpike | SHI | |---|---|---|---| | **Quality of Work** | 6.5 (9 reviews) | 9.9 (27 reviews) | 9.6 (108 reviews) | | **Responsiveness** | 5.9 (9 reviews) | 9.9 (27 reviews) | 9.6 (108 reviews) | | **Expertise of Team** | 6.7 (9 reviews) | 9.9 (27 reviews) | 9.5 (109 reviews) | | **Execution Ability** | 5.9 (9 reviews) | 9.9 (27 reviews) | 9.4 (105 reviews) | | **Communication Skills** | 6.1 (9 reviews) | 9.9 (27 reviews) | 9.7 (107 reviews) | | **Professionalism** | 7.0 (9 reviews) | 9.9 (27 reviews) | 9.8 (108 reviews) | | **Has the product been a good partner in doing business?** | 6.3 (10 reviews) | 9.9 (24 reviews) | 9.3 (19 reviews) | --- ## Pricing ### Rapid7 Security Services #### Entry-Level Pricing No pricing available #### Free Trial No information available ### ThreatSpike #### Entry-Level Pricing Plan: ThreatSpike Black Price: $135.00 1 Users Per Month Description: ThreatSpike Black is a fixed-price, all-in-one IT management service. Key Features: - Help desk - Infrastructure management - Infrastructure implementation [Browse all 3 editions](https://www.g2.com/products/threatspike/pricing) #### Free Trial No ### SHI #### Entry-Level Pricing Plan: IT Hardware Price: Contact Us Description: From computing and networking to cables and peripherals, SHI carries a full range of IT products from a vast network of manufacturing partners. Key Features: - Computers & Tablets - Data Storage - Monitors & Projectors [Browse all 3 editions](https://www.g2.com/products/shi/pricing) #### Free Trial No --- ## Features Comparison By Category ### Professional Services | Product | Score | Reviews | |---|---|---| | **Rapid7 Security Services** | N/A | N/A | | **ThreatSpike** | N/A | N/A | | **SHI** | N/A | N/A | #### Planning | Feature | Rapid7 Security Services | ThreatSpike | SHI | |---|---|---|---| | **Needs Assessment** | Not enough data | Not enough data | Not enough data | | **Resource Allocation** | Not enough data | Not enough data | Not enough data | | **Stayed within Budget** | Not enough data | Not enough data | Not enough data | | **Statement of Work** | Not enough data | Not enough data | Not enough data | | **Best Practices** | Not enough data | Not enough data | Not enough data | #### Delivery | Feature | Rapid7 Security Services | ThreatSpike | SHI | |---|---|---|---| | **Technical Expertise** | Not enough data | Not enough data | Not enough data | | **Met Deadlines** | Not enough data | Not enough data | Not enough data | | **Meeting Management** | Not enough data | Not enough data | Not enough data | | **Project Updates** | Not enough data | Not enough data | Not enough data | | **Scope Management** | Not enough data | Not enough data | Not enough data | | **Roll-out** | Not enough data | Not enough data | Not enough data | #### Support | Feature | Rapid7 Security Services | ThreatSpike | SHI | |---|---|---|---| | **Go Live Support** | Not enough data | Not enough data | Not enough data | | **Documentation** | Not enough data | Not enough data | Not enough data | | **Training ** | Not enough data | Not enough data | Not enough data | | **Metrics** | Not enough data | Not enough data | Not enough data | | **Admin Services** | Not enough data | Not enough data | Not enough data | ### Other Services | Product | Score | Reviews | |---|---|---| | **Rapid7 Security Services** | N/A | N/A | | **ThreatSpike** | N/A | N/A | | **SHI** | N/A | N/A | #### Planning | Feature | Rapid7 Security Services | ThreatSpike | SHI | |---|---|---|---| | **Needs Assessment** | Not enough data | Not enough data | Not enough data | | **Resource Allocation** | Not enough data | Not enough data | Not enough data | | **Stayed within Budget** | Not enough data | Not enough data | Not enough data | | **Statement of Work** | Not enough data | Not enough data | Not enough data | | **Best Practices** | Not enough data | Not enough data | Not enough data | #### Delivery | Feature | Rapid7 Security Services | ThreatSpike | SHI | |---|---|---|---| | **Technical Expertise** | Not enough data | Not enough data | Not enough data | | **Met Deadlines** | Not enough data | Not enough data | Not enough data | | **Meeting Management** | Not enough data | Not enough data | Not enough data | | **Project Updates** | Not enough data | Not enough data | Not enough data | | **Scope Management** | Not enough data | Not enough data | Not enough data | | **Roll-out** | Not enough data | Not enough data | Not enough data | ### Business Services | Product | Score | Reviews | |---|---|---| | **Rapid7 Security Services** | N/A | N/A | | **ThreatSpike** | N/A | N/A | | **SHI** | N/A | N/A | #### Planning | Feature | Rapid7 Security Services | ThreatSpike | SHI | |---|---|---|---| | **Needs Assessment** | Not enough data | Not enough data | Not enough data | | **Resource Allocation** | Not enough data | Not enough data | Not enough data | | **Stayed within Budget** | Not enough data | Not enough data | Not enough data | | **Statement of Work** | Not enough data | Not enough data | Not enough data | | **Best Practices** | Not enough data | Not enough data | Not enough data | #### Delivery | Feature | Rapid7 Security Services | ThreatSpike | SHI | |---|---|---|---| | **Technical Expertise** | Not enough data | Not enough data | Not enough data | | **Met Deadlines** | Not enough data | Not enough data | Not enough data | | **Meeting Management** | Not enough data | Not enough data | Not enough data | | **Project Updates** | Not enough data | Not enough data | Not enough data | | **Scope Management** | Not enough data | Not enough data | Not enough data | | **Roll-out** | Not enough data | Not enough data | Not enough data | ### Value-Added Resellers (VARs) | Product | Score | Reviews | |---|---|---| | **Rapid7 Security Services** | N/A | N/A | | **ThreatSpike** | N/A | N/A | | **SHI** | N/A | N/A | #### Planning | Feature | Rapid7 Security Services | ThreatSpike | SHI | |---|---|---|---| | **Needs Assessment** | Not enough data | Not enough data | Not enough data | | **Resource Allocation** | Not enough data | Not enough data | Not enough data | | **Stayed within Budget** | Not enough data | Not enough data | Not enough data | | **Statement of Work** | Not enough data | Not enough data | Not enough data | | **Best Practices** | Not enough data | Not enough data | Not enough data | #### Delivery | Feature | Rapid7 Security Services | ThreatSpike | SHI | |---|---|---|---| | **Technical Expertise** | Not enough data | Not enough data | Not enough data | | **Met Deadlines** | Not enough data | Not enough data | Not enough data | | **Meeting Management** | Not enough data | Not enough data | Not enough data | | **Project Updates** | Not enough data | Not enough data | Not enough data | | **Scope Management** | Not enough data | Not enough data | Not enough data | | **Roll-out** | Not enough data | Not enough data | Not enough data | ### Security and Privacy Services | Product | Score | Reviews | |---|---|---| | **Rapid7 Security Services** | N/A | N/A | | **ThreatSpike** | N/A | N/A | | **SHI** | N/A | N/A | #### Planning | Feature | Rapid7 Security Services | ThreatSpike | SHI | |---|---|---|---| | **Needs Assessment** | Not enough data | Not enough data | Not enough data | | **Resource Allocation** | Not enough data | Not enough data | Not enough data | | **Stayed within Budget** | Not enough data | Not enough data | Not enough data | | **Statement of Work** | Not enough data | Not enough data | Not enough data | | **Best Practices** | Not enough data | Not enough data | Not enough data | #### Delivery | Feature | Rapid7 Security Services | ThreatSpike | SHI | |---|---|---|---| | **Technical Expertise** | Not enough data | Not enough data | Not enough data | | **Met Deadlines** | Not enough data | Not enough data | Not enough data | | **Meeting Management** | Not enough data | Not enough data | Not enough data | | **Project Updates** | Not enough data | Not enough data | Not enough data | | **Scope Management** | Not enough data | Not enough data | Not enough data | | **Roll-out** | Not enough data | Not enough data | Not enough data | ### Ecosystem Service Providers | Product | Score | Reviews | |---|---|---| | **Rapid7 Security Services** | N/A | N/A | | **ThreatSpike** | N/A | N/A | | **SHI** | N/A | N/A | #### Planning | Feature | Rapid7 Security Services | ThreatSpike | SHI | |---|---|---|---| | **Needs Assessment** | Not enough data | Not enough data | Not enough data | | **Resource Allocation** | Not enough data | Not enough data | Not enough data | | **Stayed within Budget** | Not enough data | Not enough data | Not enough data | | **Statement of Work** | Not enough data | Not enough data | Not enough data | | **Best Practices** | Not enough data | Not enough data | Not enough data | #### Delivery | Feature | Rapid7 Security Services | ThreatSpike | SHI | |---|---|---|---| | **Technical Expertise** | Not enough data | Not enough data | Not enough data | | **Met Deadlines** | Not enough data | Not enough data | Not enough data | | **Meeting Management** | Not enough data | Not enough data | Not enough data | | **Project Updates** | Not enough data | Not enough data | Not enough data | | **Scope Management** | Not enough data | Not enough data | Not enough data | | **Roll-out** | Not enough data | Not enough data | Not enough data | #### Support | Feature | Rapid7 Security Services | ThreatSpike | SHI | |---|---|---|---| | **Go Live Support** | Not enough data | Not enough data | Not enough data | | **Documentation** | Not enough data | Not enough data | Not enough data | | **Training ** | Not enough data | Not enough data | Not enough data | | **Metrics** | Not enough data | Not enough data | Not enough data | | **Admin Services** | Not enough data | Not enough data | Not enough data | ### IoT Security Services | Product | Score | Reviews | |---|---|---| | **Rapid7 Security Services** | N/A | N/A | | **ThreatSpike** | N/A | N/A | | **SHI** | N/A | N/A | #### Generative AI | Feature | Rapid7 Security Services | ThreatSpike | SHI | |---|---|---|---| | **AI Text Summarization** | Not enough data | Not enough data | Not enough data | ### Penetration Testing Services | Product | Score | Reviews | |---|---|---| | **Rapid7 Security Services** | N/A | N/A | | **ThreatSpike** | N/A | N/A | | **SHI** | N/A | N/A | #### Agentic AI - Penetration Testing | Feature | Rapid7 Security Services | ThreatSpike | SHI | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | ### B2B Services | Product | Score | Reviews | |---|---|---| | **Rapid7 Security Services** | N/A | N/A | | **ThreatSpike** | N/A | N/A | | **SHI** | N/A | N/A | #### Team Quality | Feature | Rapid7 Security Services | ThreatSpike | SHI | |---|---|---|---| | **Change Management Skills** | Not enough data | Not enough data | Not enough data | | **Executive Presence** | Not enough data | Not enough data | Not enough data | | **Vertical Expertise** | Not enough data | Not enough data | Not enough data | | **Technology Partnerships** | Not enough data | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Managed Security Services Providers (MSSPs)](https://www.g2.com/categories/managed-security-services-mssp) **Unique to Rapid7 Security Services (8):** [Other Security Services Providers](https://www.g2.com/categories/other-security-services), [Vulnerability Assessment Services Providers](https://www.g2.com/categories/vulnerability-assessment-services), [Threat Intelligence Services Providers](https://www.g2.com/categories/threat-intelligence-services), [Incident Response Services Providers](https://www.g2.com/categories/incident-response-services), [Application Security Services Providers](https://www.g2.com/categories/application-security-services), [Cybersecurity Consulting Services](https://www.g2.com/categories/cybersecurity-consulting), [IoT Security Services Providers](https://www.g2.com/categories/iot-security-services), [Penetration Testing Services](https://www.g2.com/categories/penetration-testing-services) **Unique to ThreatSpike (1):** [Penetration Testing Services](https://www.g2.com/categories/penetration-testing-services) **Unique to SHI (20):** [Microsoft Consulting Services](https://www.g2.com/categories/microsoft-consulting-services), [Microsoft Resellers](https://www.g2.com/categories/microsoft-resellers), [Managed IT Services Providers](https://www.g2.com/categories/managed-it-services), [ServiceNow Consulting Services](https://www.g2.com/categories/servicenow-consulting-services), [Data Center Infrastructure Providers](https://www.g2.com/categories/data-center-infrastructure), [AWS Consulting Services](https://www.g2.com/categories/aws-consulting-services), [Google Consulting Services](https://www.g2.com/categories/google-consulting-services), [IT Infrastructure Utility Services](https://www.g2.com/categories/it-infrastructure-utility-services), [Data Governance Services Providers](https://www.g2.com/categories/data-governance-services), [Cloud Migration Services](https://www.g2.com/categories/cloud-migration-services), [ITSM Tool Implementation, Consulting, and Managed Services Providers](https://www.g2.com/categories/itsm-tool-implementation-consulting-and-managed-services), [Amazon Web Services Channel Partners ](https://www.g2.com/categories/amazon-web-services-channel-partners), [Vulnerability Assessment Services Providers](https://www.g2.com/categories/vulnerability-assessment-services), [Network Security Services Providers](https://www.g2.com/categories/network-security-services), [Endpoint Security Services Providers](https://www.g2.com/categories/endpoint-security-services), [Email Security Services Providers](https://www.g2.com/categories/email-security-services), [Data Security Services Providers](https://www.g2.com/categories/data-security-services), [Application Security Services Providers](https://www.g2.com/categories/application-security-services), [Datadog Consulting Services](https://www.g2.com/categories/datadog-consulting-services), [IT Compliance Services Providers](https://www.g2.com/categories/it-compliance-services) --- ## Reviewer Demographics ### By Company Size | Segment | Rapid7 Security Services | ThreatSpike | SHI | |---|---|---|---| | **Small-Business** | 33.3% | 30.0% | 0% | | **Mid-Market** | 33.3% | 43.3% | 47.6% | | **Enterprise** | 33.3% | 26.7% | 52.4% | ### By Industry #### Rapid7 Security Services - **Computer & Network Security:** 16.7% - **Manufacturing:** 8.3% - **Information Technology and Services:** 8.3% - **Financial Services:** 8.3% - **Farming:** 8.3% - **Environmental Services:** 8.3% - **Defense & Space:** 8.3% - **Computer Software:** 8.3% - **Computer Games:** 8.3% - **Chemicals:** 8.3% - **Other:** 8.3% #### ThreatSpike - **Hospitality:** 16.1% - **Financial Services:** 9.7% - **Computer & Network Security:** 6.5% - **Construction:** 6.5% - **Information Technology and Services:** 6.5% - **Consulting:** 6.5% - **Pharmaceuticals:** 3.2% - **Market Research:** 3.2% - **Maritime:** 3.2% - **Logistics and Supply Chain:** 3.2% - **Other:** 35.5% #### SHI - **Manufacturing:** 11.4% - **Construction:** 7.9% - **Hospital & Health Care:** 7.9% - **Education Management:** 5.3% - **Telecommunications:** 5.3% - **Higher Education:** 4.4% - **Information Technology and Services:** 4.4% - **Insurance:** 4.4% - **Pharmaceuticals:** 3.5% - **Banking:** 3.5% - **Other:** 42.1% --- ## Alternatives ### Alternatives to Rapid7 Security Services - [Insight Assurance](https://www.g2.com/products/insight-assurance/reviews) — 4.8/5 stars (131 reviews) - [Accenture](https://www.g2.com/products/accenture/reviews) — 4.2/5 stars (107 reviews) - [Johanson Group](https://www.g2.com/products/johanson-group/reviews) — 4.9/5 stars (104 reviews) - [Atom Assurances Services](https://www.g2.com/products/atom-assurances-services/reviews) — 4.7/5 stars (78 reviews) - [7 Layer Solutions](https://www.g2.com/products/7-layer-solutions-inc-7-layer-solutions/reviews) — 4.8/5 stars (71 reviews) - [Magna5](https://www.g2.com/products/magna5/reviews) — 4.6/5 stars (66 reviews) - [Deloitte Consulting](https://www.g2.com/products/deloitte-consulting/reviews) — 4.2/5 stars (66 reviews) - [SBS CyberSecurity](https://www.g2.com/products/sbs-cybersecurity/reviews) — 4.9/5 stars (57 reviews) - [Cisco Security Services](https://www.g2.com/products/cisco-security-services/reviews) — 4.4/5 stars (13 reviews) - [RSA Services](https://www.g2.com/products/rsa-services/reviews) — 4.6/5 stars (45 reviews) ### Alternatives to ThreatSpike - [Insight Assurance](https://www.g2.com/products/insight-assurance/reviews) — 4.8/5 stars (131 reviews) - [Johanson Group](https://www.g2.com/products/johanson-group/reviews) — 4.9/5 stars (104 reviews) - [PlutoSec](https://www.g2.com/products/plutosec/reviews) — 5.0/5 stars (47 reviews) - [Nomic Networks](https://www.g2.com/products/nomic-networks/reviews) — 4.8/5 stars (31 reviews) - [SecurityMetrics](https://www.g2.com/products/securitymetrics-securitymetrics/reviews) — 4.8/5 stars (43 reviews) - [Corsica Technologies](https://www.g2.com/products/corsica-technologies/reviews) — 4.6/5 stars (42 reviews) - [ThinkSys](https://www.g2.com/products/thinksys/reviews) — 5.0/5 stars (39 reviews) - [Check Point Infinity Global Services](https://www.g2.com/products/check-point-infinity-global-services/reviews) — 4.6/5 stars (26 reviews) - [Cybriant](https://www.g2.com/products/cybriant/reviews) — 4.7/5 stars (34 reviews) - [Web Application Security Assessment by MrPentester](https://www.g2.com/products/web-application-security-assessment-by-mrpentester/reviews) — 4.7/5 stars (13 reviews) ### Alternatives to SHI - [SmartBug Media](https://www.g2.com/products/smartbug/reviews) — 4.8/5 stars (213 reviews) - [Western Computer](https://www.g2.com/products/western-computer/reviews) — 4.6/5 stars (202 reviews) - [Coastal](https://www.g2.com/products/coastal/reviews) — 5.0/5 stars (183 reviews) - [Accenture](https://www.g2.com/products/accenture/reviews) — 4.2/5 stars (107 reviews) - [Growth Molecules, Customer Success](https://www.g2.com/products/growth-molecules-customer-success/reviews) — 4.9/5 stars (133 reviews) - [Alta Vista Technology](https://www.g2.com/products/alta-vista-technology/reviews) — 4.9/5 stars (130 reviews) - [Insight Assurance](https://www.g2.com/products/insight-assurance/reviews) — 4.8/5 stars (131 reviews) - [Johanson Group](https://www.g2.com/products/johanson-group/reviews) — 4.9/5 stars (104 reviews) - [New Breed](https://www.g2.com/products/new-breed/reviews) — 4.7/5 stars (98 reviews) - [CDW Hardware](https://www.g2.com/products/cdw-hardware/reviews) — 4.2/5 stars (27 reviews) --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/rapid7-security-services-vs-threatspike-vs-shi)