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Compare Rally UXR and UserTesting 
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At a Glance
Market Segments
Enterprise (51.4% of reviews)
Enterprise (41.9% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Year
Rally UXR
Star Rating
(76)4.8 out of 5
Market Segments
Enterprise (51.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Rally UXRUserTesting
Star Rating
(784)4.4 out of 5
Market Segments
Enterprise (41.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that UserTesting excels in video interview capabilities, with a score of 8.8, while Rally UXR's video interview feature received a lower score of 9.0, indicating a more robust offering in this area.
- Reviewers mention that UserTesting's video snippets feature is rated at 8.7, which is significantly higher than Rally UXR's score of 5.2, suggesting that UserTesting provides a more effective way to capture and utilize video feedback.
- G2 users highlight that Rally UXR offers superior quality of support, scoring 9.9 compared to UserTesting's 9.0, indicating that users may find Rally UXR more responsive and helpful when issues arise.
- Users on G2 report that UserTesting's survey management features, particularly the survey builder, are lacking with a score of 5.8, while Rally UXR's survey management capabilities are more favorable, particularly in survey deployment with a score of 8.2.
- Reviewers say that UserTesting's generative AI features, such as AI text generation and summarization, are rated at 7.0 and 7.3 respectively, while Rally UXR's generative AI text summarization is notably lower at 4.7, indicating a potential area of improvement for Rally UXR.
- Users report that Rally UXR shines in customization options, particularly in stakeholder management with a score of 8.9, while UserTesting's score of 6.3 in the same area suggests that Rally UXR may offer more tailored solutions for user feedback management.
Pricing
Entry-Level Pricing
Rally UXR
No pricing availableUserTesting
Team-based Unlimited
Contact Us
Per Year
With a team-based unlimited plan, a team, department, or division (defined through a mutually agreed-upon enterprise scope) can run unlimited tests within a Fair Use policy and enjoy full access to the UserTesting platform. It’s ideal for organizations looking to scale experience research across multiple departments and geographies. Predictable contract terms provide budgeting and procurement certainty.
- Global participant panel across 60+ countries
- Enterprise-grade security and compliance (SOC2, ISO 27001, GDPR, HIPPA)
- Test builder and template gallery
Free Trial
Rally UXR
Free Trial is available
UserTesting
Free Trial is available
Ratings
Meets Requirements
8.9
67
8.6
599
Ease of Use
9.2
69
8.4
630
Ease of Setup
9.3
40
8.6
295
Ease of Admin
9.3
20
8.7
231
Quality of Support
9.9
66
9.0
522
Has the product been a good partner in doing business?
10.0
20
8.8
226
Product Direction (% positive)
10.0
68
8.1
589
Features by Category
User Response Methods
8.1
51
7.6
317
|
Verified
6.3
28
8.7
374
|
Verified
9.0
36
8.7
296
|
Verified
6.1
28
7.1
182
|
Verified
6.8
29
8.2
351
|
Verified
Participant Selection
7.0
31
7.4
127
5.6
27
5.6
82
6.4
27
6.9
108
8.5
38
8.1
375
|
Verified
Insights
6.9
34
7.7
344
|
Verified
9.0
40
7.7
312
|
Verified
8.4
34
7.4
312
|
Verified
Generative AI
5.0
25
6.7
84
Feedback Source
Not enough data
8.0
113
Not enough data
8.4
130
Not enough data
8.4
131
Not enough data
7.7
83
Not enough data
8.3
155
Feedback Management
Not enough data
7.7
144
Not enough data
7.7
158
Not enough data
8.2
175
Not enough data
8.2
161
Insights
Not enough data
Feature Not Available
Not enough data
7.3
161
Not enough data
7.7
172
Agentic AI - Demo Automation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
Feature Not Available
6.8
20
Feature Not Available
6.7
19
Feature Not Available
6.8
18
Feature Not Available
Feature Not Available
Customization
9.1
9
6.9
18
7.9
8
6.2
17
8.7
10
6.2
18
Feature Not Available
5.8
17
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
7.3
19
Agentic AI - Experience Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Survey Management
Not enough data
6.1
22
Not enough data
7.9
24
Not enough data
6.5
22
Not enough data
6.5
24
Survey Customization
Not enough data
6.0
25
Not enough data
5.8
24
Not enough data
6.5
24
Not enough data
4.9
23
Survey Insights
Not enough data
6.3
24
Not enough data
Feature Not Available
Not enough data
7.1
24
Not enough data
6.8
24
Agentic AI - Survey
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
5.7
5
Not enough data
6.4
6
Survey Management
Not enough data
9.0
35
|
Verified
Not enough data
8.3
83
|
Verified
Not enough data
8.6
107
|
Verified
Not enough data
8.5
100
|
Verified
Process Management
Not enough data
8.0
102
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
82
|
Verified
Not enough data
Feature Not Available
System Management
Not enough data
8.8
89
|
Verified
Not enough data
9.2
15
|
Verified
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Rally UXR and UserTesting are categorized as User Research and Experience Management
Unique Categories
Rally UXR has no unique categories
UserTesting is categorized as Consumer Video Feedback, Enterprise Feedback Management, Survey, and Consumer Insights Platforms
Reviews
Reviewers' Company Size
Rally UXR
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UserTesting
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
24.3%
Information Technology and Services
15.7%
Research
7.1%
Retail
5.7%
Manufacturing
4.3%
Other
42.9%
Financial Services
10.4%
Computer Software
9.7%
Information Technology and Services
8.8%
Retail
6.5%
Consumer Goods
3.9%
Other
60.8%
Alternatives
Discussions
Rally UXR has no discussions with answers
Will you consider building out videos and demos for specific prospective users?
2 Comments
SG
The usertesting.com sales team is very informed and supportive. Im pretty sure if you contacted them directly. They will arrange a demo for you. Read more
Can you send me documentation on how iterative product design feedback is better served with 5 inter
1 Comment
LB
Depends on whether you are looking for usability issues or quantitative results (i.e., benchmarking). Both are of value.Read more
Best Practices
1 Comment
LB
I agree and we've also had this as a barrier that we have not been able to solve. Wish it would use software that they normally use.Read more
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