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Compare Raken and Service Pro® Software 
Featured Products
At a Glance
Market Segments
Small-Business (57.9% of reviews)
Mid-Market (77.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Raken
Star Rating
(99)4.6 out of 5
Market Segments
Small-Business (57.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about RakenService Pro® Software
Star Rating
(22)4.4 out of 5
Market Segments
Mid-Market (77.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Service Pro® SoftwareRaken vs Service Pro® Software
When assessing the two solutions, reviewers found Raken easier to use, set up, and administer. Reviewers also preferred doing business with Raken overall.
- Reviewers felt that Raken meets the needs of their business better than Service Pro® Software.
- When comparing quality of ongoing product support, reviewers felt that Raken is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Raken over Service Pro® Software.
Pricing
Entry-Level Pricing
Raken
No pricing availableService Pro® Software
No pricing availableFree Trial
Raken
Free Trial is available
Service Pro® Software
No trial information availableRatings
Meets Requirements
8.8
78
7.6
13
Ease of Use
9.2
79
8.5
13
Ease of Setup
9.3
50
7.2
12
Ease of Admin
9.0
45
8.5
12
Quality of Support
9.2
73
8.5
13
Has the product been a good partner in doing business?
9.3
46
8.6
12
Product Direction (% positive)
9.4
75
8.8
10
Features by Category
Field Management
9.4
41
Not enough data
8.8
40
Not enough data
9.3
39
Not enough data
9.2
33
Not enough data
8.5
34
Not enough data
Asset Management
8.5
34
Not enough data
9.1
34
Not enough data
9.5
38
Not enough data
9.2
39
Not enough data
Workplace Safety Management
9.3
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
Operational Safety Management
7.0
5
Not enough data
9.0
5
Not enough data
7.0
5
Not enough data
9.3
5
Not enough data
Logistical Safety Management
9.3
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Task Management
7.3
20
Not enough data
7.2
19
Not enough data
8.0
20
Not enough data
9.1
21
Not enough data
9.0
21
Not enough data
8.9
21
Not enough data
Site Management
8.5
20
Not enough data
8.7
20
Not enough data
9.0
21
Not enough data
9.0
21
Not enough data
8.4
20
Not enough data
9.2
21
Not enough data
7.4
20
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Before the Job
Feature Not Available
7.9
8
Feature Not Available
9.1
9
9.3
14
7.5
8
Feature Not Available
Not enough data
On the Job
Feature Not Available
8.1
7
9.2
15
7.3
5
Feature Not Available
Not enough data
7.4
14
5.3
5
Feature Not Available
Not enough data
After the Job
9.6
17
7.2
9
9.0
16
6.9
8
Feature Not Available
Not enough data
7.8
10
Not enough data
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autodesk Construction Cloud Integration PartnersHide 3 FeaturesShow 3 Features
Not enough data
Not enough data
Agentic AI - Autodesk Construction Cloud Integration Partners
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Raken and Service Pro® Software are categorized as Field Service Management
Unique Categories
Raken is categorized as Jobsite Management, Autodesk Construction Cloud Integration Partners, Construction Project Management, and Construction Risk Assessment Software
Service Pro® Software has no unique categories
Reviews
Reviewers' Company Size
Raken
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Service Pro® Software
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
85.3%
Utilities
2.1%
Government Administration
2.1%
Civil Engineering
2.1%
Consulting
1.1%
Other
7.4%
Construction
45.5%
Machinery
13.6%
Facilities Services
13.6%
Consumer Services
13.6%
Oil & Energy
4.5%
Other
9.1%
Alternatives
Discussions
Where does Raken fall on the scale of construction management solutions?
2 Comments
Official Response from Raken
Raken is a construction management solution that connects the field and the office. While focusing primarily on field workflows, Raken makes daily reporting,...Read more
How often are new features added to Raken?
1 Comment
Official Response from Raken
We are always working on new features, updates, and improvements to Raken. Our product offerings are always growing with the intention of being the only tool...Read more
Does Raken have a support center?
1 Comment
Official Response from Raken
We have a best-in-class support team that is able to help you at the drop of a hat. They know Raken like the back of their hand and can help you learn it...Read more
Is it possible to set up API pushes or any other notifications?
1 Comment
LL
Hi Zach, thanks for using Service Pro!
This is a capability that's available with some Service Pro packages. Our Customer Success team will reach out...Read more
What are service Pro?
1 Comment
Official Response from Service Pro® Software
MSI Data's software, Service Pro is an end-to-end, cloud-based field service management suite for automating field service work, including repair, preventive...Read more
What is service Pro app?
1 Comment
AK
Thank you for your question! Service Pro Mobile is a true mobile field service app available for iOS, Android, and Windows users. Service Pro Mobile lets...Read more
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