# Fast Track vs Salesforce Order Management Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Salesforce Order Management excels in overall user satisfaction, boasting a significantly higher score compared to Fast Track. Users appreciate its comprehensive capabilities for tracking, managing, and fulfilling orders, which enhances their operational efficiency.
- **Users say** that Fast Track, while functional, often falls short in meeting specific workflow needs. Some reviewers mention that it "gets the job done" but lacks the depth and reliability found in more robust solutions like Salesforce Order Management.
- **According to verified reviews** , Salesforce Order Management shines in its integration with other Salesforce products, making it easier for users to manage the entire shopping cycle, including delivery and returns. This seamless connectivity is a standout feature that enhances user experience.
- **Reviewers mention** that Fast Track offers decent integration with various payment options, which is beneficial for billing processes. However, the overall user experience is hindered by lower ratings in ease of use and setup compared to Salesforce Order Management, which is praised for its intuitive onboarding.
- **Users highlight** the quality of support provided by Salesforce Order Management, noting its effectiveness in resolving issues quickly and efficiently. In contrast, Fast Track's support is perceived as less responsive, which can be a significant drawback for users needing timely assistance.
- **G2 reviewers indicate** that Salesforce Order Management's ability to manage invoicing and inventory-related tasks effectively sets it apart. Users appreciate its unified order lifecycle management, which allows for a streamlined order-to-cash process, a feature that Fast Track struggles to match.



| | Fast Track | Salesforce Order Management | 
|---|---|---|
| **Star Rating** | 3.6 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 13 | 120 | 
| **Largest Market Segment** | Mid-Market (36.4% of reviews) | Mid-Market (45.3% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Fast Track

**Not enough data**

### Salesforce Order Management

Pros:
- Order Management (37 reviews)
- Ease of Use (18 reviews)

Cons:
- Complexity (11 reviews)
- Expensive (9 reviews)

---
## Ratings Comparison
| Rating | Fast Track | Salesforce Order Management | 
|---|---|---|
  | **Meets Requirements** | 7.2 (10 reviews) | 8.9 (60 reviews) | 
  | **Ease of Use** | 6.0 (10 reviews) | 8.2 (102 reviews) | 
  | **Ease of Setup** | Not enough data | 7.8 (76 reviews) | 
  | **Ease of Admin** | 6.3 (5 reviews) | 7.8 (24 reviews) | 
  | **Quality of Support** | 6.9 (8 reviews) | 8.8 (59 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.7 (5 reviews) | 8.3 (24 reviews) | 
  | **Product Direction (% positive)** | 7.4 (9 reviews) | 8.1 (62 reviews) | 

---
## Pricing

### Fast Track

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Salesforce Order Management

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Retail Distributed Order Management Systems

| Product | Score | Reviews |
|---|---|---|
| **Fast Track** | N/A | N/A |
| **Salesforce Order Management** | N/A | N/A |

#### Administration

| Feature | Fast Track | Salesforce Order Management | 
|---|---|---|
| **Dashboards** | Not enough data | Not enough data | 
| **Reports & Analytics** | Not enough data | Not enough data | 

#### Inventory Control

| Feature | Fast Track | Salesforce Order Management | 
|---|---|---|
| **Inventory Management** | Not enough data | Not enough data | 
| **Inventory Sourcing** | Not enough data | Not enough data | 

#### Omni-Channel

| Feature | Fast Track | Salesforce Order Management | 
|---|---|---|
| **Customer Service** | Not enough data | Not enough data | 
| **Order Fulfillment** | Not enough data | Not enough data | 
| **Order Management** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

### 3PL

| Product | Score | Reviews |
|---|---|---|
| **Fast Track** | N/A | N/A |
| **Salesforce Order Management** | N/A | N/A |

#### Supply Chain Operations

| Feature | Fast Track | Salesforce Order Management | 
|---|---|---|
| **Warehousing** | Not enough data | Not enough data | 
| **Transportation** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 

#### Customer Management

| Feature | Fast Track | Salesforce Order Management | 
|---|---|---|
| **Customer Portal** | Not enough data | Not enough data | 
| **Visibility** | Not enough data | Not enough data | 
| **Billing** | Not enough data | Not enough data | 

#### Analytics

| Feature | Fast Track | Salesforce Order Management | 
|---|---|---|
| **KPIs** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 
| **Custom Reports** | Not enough data | Not enough data | 

### Shipping

| Product | Score | Reviews |
|---|---|---|
| **Fast Track** | N/A | N/A |
| **Salesforce Order Management** | N/A | N/A |

#### Labels

| Feature | Fast Track | Salesforce Order Management | 
|---|---|---|
| **Label Printing** | Not enough data | Not enough data | 
| **Return labels** | Not enough data | Not enough data | 
| **Bar codes** | Not enough data | Not enough data | 

#### Order management

| Feature | Fast Track | Salesforce Order Management | 
|---|---|---|
| **Order tracking** | Not enough data | Not enough data | 
| **E-commerce integrations** | Not enough data | Not enough data | 
| **Manage orders** | Not enough data | Not enough data | 
| **Order Status** | Not enough data | Not enough data | 

#### Carrier and rate management

| Feature | Fast Track | Salesforce Order Management | 
|---|---|---|
| **Quick rate comparison** | Not enough data | Not enough data | 
| **Vendor availability** | Not enough data | Not enough data | 
| **Flat rate services** | Not enough data | Not enough data | 

#### Inventory management

| Feature | Fast Track | Salesforce Order Management | 
|---|---|---|
| **Low stock alerts** | Not enough data | Not enough data | 
| **Automated inventory orders** | Not enough data | Not enough data | 
| **Assign suppliers** | Not enough data | Not enough data | 

#### Reports

| Feature | Fast Track | Salesforce Order Management | 
|---|---|---|
| **Shipment reports** | Not enough data | Not enough data | 
| **Inventory reports** | Not enough data | Not enough data | 
| **Unshipped products** | Not enough data | Not enough data | 

### Order Management

| Product | Score | Reviews |
|---|---|---|
| **Fast Track** | N/A | N/A |
| **Salesforce Order Management** | 8.9/10 | 39 |

#### Order Entry

| Feature | Fast Track | Salesforce Order Management | 
|---|---|---|
| **Entry** | Not enough data | 8.6 (37 reviews) | 
| **Register** | Not enough data | 8.7 (36 reviews) | 
| **Notifications** | Not enough data | 8.6 (35 reviews) | 

#### Order Tracking

| Feature | Fast Track | Salesforce Order Management | 
|---|---|---|
| **Shipping** | Not enough data | 9.1 (35 reviews) | 
| **Tracking** | Not enough data | 8.9 (36 reviews) | 
| **Backorder** | Not enough data | 8.3 (35 reviews) | 

#### Inventory Management

| Feature | Fast Track | Salesforce Order Management | 
|---|---|---|
| **Stock Levels** | Not enough data | 9.2 (33 reviews) | 
| **Flow Of Goods** | Not enough data | 8.7 (34 reviews) | 
| **Reserving Goods** | Not enough data | 8.9 (33 reviews) | 

#### Customer Management

| Feature | Fast Track | Salesforce Order Management | 
|---|---|---|
| **Order Status** | Not enough data | 9.2 (33 reviews) | 
| **Information Access** | Not enough data | 8.7 (35 reviews) | 
| **Email Notifications** | Not enough data | 9.4 (34 reviews) | 

#### Subscription Management

| Feature | Fast Track | Salesforce Order Management | 
|---|---|---|
| **Payment Data** | Not enough data | 8.9 (34 reviews) | 
| **Payment Gateway** | Not enough data | 8.8 (31 reviews) | 
| **Billing** | Not enough data | 8.9 (32 reviews) | 
| **Automatic Payments** | Not enough data | 9.0 (32 reviews) | 

#### Agentic AI - Order Management

| Feature | Fast Track | Salesforce Order Management | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Last Mile Delivery

| Product | Score | Reviews |
|---|---|---|
| **Fast Track** | N/A | N/A |
| **Salesforce Order Management** | N/A | N/A |

#### Dispatching

| Feature | Fast Track | Salesforce Order Management | 
|---|---|---|
| **Route optimization** | Not enough data | Not enough data | 
| **Auto dispatch** | Not enough data | Not enough data | 
| **Order management** | Not enough data | Not enough data | 

#### Customer portal

| Feature | Fast Track | Salesforce Order Management | 
|---|---|---|
| **Status updates** | Not enough data | Not enough data | 
| **Real-time driver tracking** | Not enough data | Not enough data | 
| **Customer communication** | Not enough data | Not enough data | 
| **Customer feedback** | Not enough data | Not enough data | 
| **Delivery customization** | Not enough data | Not enough data | 

#### Driver tools

| Feature | Fast Track | Salesforce Order Management | 
|---|---|---|
| **Delivery rescheduling** | Not enough data | Not enough data | 
| **Proof of delivery** | Not enough data | Not enough data | 
| **Onboarding** | Not enough data | Not enough data | 
| **Adaptive deliveries** | Not enough data | Not enough data | 

#### Reports

| Feature | Fast Track | Salesforce Order Management | 
|---|---|---|
| **Delivery metrics** | Not enough data | Not enough data | 
| **Heat maps** | Not enough data | Not enough data | 
| **Driver rating** | Not enough data | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Fast Track** | N/A | N/A |
| **Salesforce Order Management** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Fast Track | Salesforce Order Management | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### E-commerce Fraud Protection

| Product | Score | Reviews |
|---|---|---|
| **Fast Track** | N/A | N/A |
| **Salesforce Order Management** | N/A | N/A |

#### Intelligence

| Feature | Fast Track | Salesforce Order Management | 
|---|---|---|
| **Transaction Scoring** | Not enough data | Not enough data | 
| **Risk Assessment** | Not enough data | Not enough data | 
| **Intelligence Reporting** | Not enough data | Not enough data | 
| **ID Analytics** | Feature Not Available | Not enough data | 

#### Detection

| Feature | Fast Track | Salesforce Order Management | 
|---|---|---|
| **Fraud Detection** | Not enough data | Not enough data | 
| **Alerts** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 

#### Response

| Feature | Fast Track | Salesforce Order Management | 
|---|---|---|
| **Device Tracking** | Not enough data | Not enough data | 
| **Fraud Markers** | Not enough data | Not enough data | 
| **Blacklisting** | Feature Not Available | Not enough data | 
| **Bot Mitigation** | Not enough data | Not enough data | 

### Omnichannel Commerce

| Product | Score | Reviews |
|---|---|---|
| **Fast Track** | N/A | N/A |
| **Salesforce Order Management** | N/A | N/A |

#### Reporting

| Feature | Fast Track | Salesforce Order Management | 
|---|---|---|
| **Reports & Analytics** | Not enough data | Not enough data | 
| **Data Transfer Tools** | Not enough data | Not enough data | 

#### Omnichannel Features 

| Feature | Fast Track | Salesforce Order Management | 
|---|---|---|
| **Retail Management** | Not enough data | Not enough data | 
| **POS Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Customer Service Integration** | Not enough data | Not enough data | 
| **Marketing Tools** | Not enough data | Not enough data | 
| **E-commerce Integration** | Not enough data | Not enough data | 
| **ERP Integration** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Order Management Software](https://www.g2.com/categories/order-management)

**Unique to Fast Track (6):** [Retail Distributed Order Management Systems](https://www.g2.com/categories/retail-distributed-order-management-systems), [Omnichannel Commerce Software](https://www.g2.com/categories/omnichannel-commerce), [E-commerce Fraud Protection Software](https://www.g2.com/categories/e-commerce-fraud-protection), [Shipping Software](https://www.g2.com/categories/shipping), [3PL Software](https://www.g2.com/categories/3pl), [Last Mile Delivery Software](https://www.g2.com/categories/last-mile-delivery)



---
## Reviewer Demographics

### By Company Size

| Segment | Fast Track | Salesforce Order Management | 
|---|---|---|
| **Small-Business** | 27.3% | 21.4% | 
| **Mid-Market** | 36.4% | 45.3% | 
| **Enterprise** | 36.4% | 33.3% | 

### By Industry

#### Fast Track

- **Marketing and Advertising:** 38.5%
- **Retail:** 23.1%
- **Telecommunications:** 7.7%
- **Publishing:** 7.7%
- **Management Consulting:** 7.7%
- **Consumer Services:** 7.7%
- **Consumer Goods:** 7.7%

#### Salesforce Order Management

- **Information Technology and Services:** 12.9%
- **Retail:** 10.3%
- **Accounting:** 6.0%
- **Computer Software:** 6.0%
- **Automotive:** 5.2%
- **Financial Services:** 5.2%
- **Insurance:** 2.6%
- **Health, Wellness and Fitness:** 2.6%
- **Marketing and Advertising:** 2.6%
- **Consumer Services:** 2.6%
- **Other:** 44.0%

---
## Alternatives

### Alternatives to Fast Track

- [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (593 reviews)
- [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — 4.4/5 stars (871 reviews)
- [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) — 4.2/5 stars (580 reviews)
- [Signifyd](https://www.g2.com/products/signifyd/reviews) — 4.6/5 stars (352 reviews)
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (331 reviews)
- [Sift](https://www.g2.com/products/sift-s-ai-powered-fraud-decisioning-platform-sift/reviews) — 4.6/5 stars (609 reviews)
- [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (378 reviews)
- [Feedonomics](https://www.g2.com/products/feedonomics/reviews) — 4.4/5 stars (376 reviews)
- [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) — 4.4/5 stars (367 reviews)
- [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) — 4.0/5 stars (3850 reviews)

### Alternatives to Salesforce Order Management

- [IBM Sterling Order Management](https://www.g2.com/products/ibm-sterling-order-management/reviews) — 4.4/5 stars (83 reviews)
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (331 reviews)
- [ActiveOrder™](https://www.g2.com/products/activeorder/reviews) — 3.6/5 stars (6 reviews)
- [Oracle Order Management Cloud](https://www.g2.com/products/oracle-order-management-cloud/reviews) — 3.3/5 stars (13 reviews)
- [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (378 reviews)
- [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) — 4.0/5 stars (3850 reviews)
- [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) — 4.2/5 stars (337 reviews)
- [ShipHero](https://www.g2.com/products/shiphero/reviews) — 4.5/5 stars (213 reviews)
- [Conexiom](https://www.g2.com/products/conexiom/reviews) — 4.6/5 stars (66 reviews)
- [Sana Commerce Cloud](https://www.g2.com/products/sana-commerce-cloud/reviews) — 4.4/5 stars (124 reviews)

---
## Top Discussions

### Fast Track

No discussions available for this product.

### Salesforce Order Management

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/radial-fast-track-vs-salesforce-order-management)