Compare Quo and Sonetel 
Featured Products
At a Glance
Market Segments
Small-Business (91.3% of reviews)
Small-Business (85.0% of reviews)
Entry-Level Pricing
$15.00 1 per user per month (billed annually)
No pricing available
Quo
Star Rating
(3,350)4.7 out of 5
Market Segments
Small-Business (91.3% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00 1 per user per month (billed annually)
Free Trial is available
Browse all 3 pricing plansSonetel
Star Rating
(21)4.4 out of 5
Market Segments
Small-Business (85.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SonetelSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Sonetel's call recording feature is highly rated at 9.4, making it a strong choice for businesses that prioritize keeping track of conversations, while OpenPhone lacks this feature entirely, which may be a drawback for users needing comprehensive call documentation.
- Reviewers mention that OpenPhone excels in instant messaging with a score of 9.5, providing a seamless communication experience, whereas Sonetel's instant messaging feature is rated significantly lower at 5.7, indicating a less robust offering in this area.
- G2 users highlight that OpenPhone's VOiP number feature is rated at 9.6, allowing for flexibility and ease of use in managing calls, while Sonetel's VOiP number feature is rated much lower at 6.9, suggesting it may not meet the needs of users looking for advanced telephony options.
- Users on G2 report that OpenPhone's ease of use is rated at 9.5, making it a user-friendly option for small businesses, while Sonetel's ease of use is rated at 8.3, which, although decent, may not provide the same level of intuitiveness.
- Reviewers mention that OpenPhone's automated attendants feature is rated at 8.3, providing a more efficient way to manage incoming calls, while Sonetel's rating of 7.3 indicates it may not offer the same level of functionality in this area.
- Users say that Sonetel's quality of support is rated at 8.5, which is commendable, but OpenPhone outshines with a score of 9.3, suggesting that users may have a better experience with customer service when using OpenPhone.
Pricing
Entry-Level Pricing
Quo
Starter
$15.00
1 per user per month (billed annually)
For individuals and sole proprietors:
- One new local or toll-free number per user
- Calling and messaging to US and Canadian numbers
- Voicemail transcripts
Sonetel
No pricing availableFree Trial
Quo
Free Trial is available
Sonetel
No trial information availableRatings
Meets Requirements
9.3
2,861
8.2
11
Ease of Use
9.4
2,905
8.3
11
Ease of Setup
9.3
2,184
8.3
8
Ease of Admin
9.4
1,237
8.3
8
Quality of Support
9.3
2,684
8.5
11
Has the product been a good partner in doing business?
9.5
1,223
7.7
8
Product Direction (% positive)
9.4
2,761
8.7
9
Features by Category
Platform Basics - VoIP Providers
8.3
482
Not enough data
8.9
550
Not enough data
8.4
481
Not enough data
8.2
497
Not enough data
7.8
459
Not enough data
7.7
452
Not enough data
Basic Communication
9.4
1914
Not enough data
Feature Not Available
Not enough data
9.4
1773
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
1334
Not enough data
Agentic AI - VoIP Providers
7.8
362
Not enough data
7.9
363
Not enough data
8.1
361
Not enough data
8.0
360
Not enough data
Access
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
1472
Not enough data
Advanced Features
7.7
1063
Not enough data
8.2
1288
Not enough data
9.4
1735
Not enough data
Agentic AI - Google Workspace Communication Tools
7.3
48
Not enough data
Agentic AI - Outbound Call Tracking
7.7
119
Not enough data
7.9
118
Not enough data
Calling
9.3
994
|
Verified
Not enough data
8.5
860
|
Verified
Not enough data
9.3
983
|
Verified
Not enough data
9.1
714
Not enough data
7.8
115
Not enough data
Contacts
9.1
1021
|
Verified
Not enough data
8.9
899
|
Verified
Not enough data
8.7
881
|
Verified
Not enough data
Insights
9.0
921
|
Verified
Not enough data
8.4
861
Not enough data
8.8
959
|
Verified
Not enough data
7.9
825
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
115
Not enough data
Categories
Categories
Shared Categories
Quo and Sonetel share no categories
Unique Categories
Quo is categorized as VoIP Providers, Google Workspace Communication Tools, and Outbound Call Tracking
Sonetel is categorized as Other Office
Reviews
Reviewers' Company Size
Quo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sonetel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
8.6%
Construction
6.0%
Consumer Services
5.4%
Health, Wellness and Fitness
4.8%
Marketing and Advertising
4.6%
Other
70.6%
Internet
10.0%
Hospital & Health Care
10.0%
Chemicals
5.0%
Computer & Network Security
5.0%
Computer Software
5.0%
Other
65.0%
Alternatives
Discussions
Is open phone legit?
26 Comments
RG
Yes Open Phone is legit! It is the best phone service on the market. Read more
What is like Google Voice?
4 Comments
AF
It is similar to google voice. There are some differences, though. Through OpenPhone, you can multiple numbers. Google Voice has a habit of having delays...Read more
Sonetel has no discussions with answers
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