Compare QuickBooks Time and When I Work 
At a Glance
Market Segments
Small-Business (75.0% of reviews)
Small-Business (61.1% of reviews)
Entry-Level Pricing
$8.00 1 User/Month + $20 Base Fee/Month
$2.50 1 user Per Month
QuickBooks Time
Star Rating
(1,439)4.5 out of 5
Market Segments
Small-Business (75.0% of reviews)
Pros & Cons
Entry-Level Pricing
$8.00 1 User/Month + $20 Base Fee/Month
Browse all 2 pricing plansWhen I Work
Star Rating
(375)4.4 out of 5
Market Segments
Small-Business (61.1% of reviews)
Pros & Cons
Entry-Level Pricing
$2.50 1 user Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that QuickBooks Time excels in user-friendliness, with many users highlighting its intuitive interface. One user mentioned, "My favorite part is the ease of use," which is particularly beneficial for small business owners who juggle multiple responsibilities.
- Users say that When I Work offers a visually appealing design that enhances usability. Reviewers appreciate its aesthetic, stating, "The way it looks is very aesthetic making it clear and easy to use," which can make the experience more enjoyable for employees.
- According to verified reviews, QuickBooks Time stands out for its robust support, receiving high marks for customer service quality. Users noted, "Their customer service is always really helpful and quick to respond," which can be crucial for businesses needing timely assistance.
- Reviewers mention that QuickBooks Time provides excellent time tracking capabilities, with features like real-time visibility of time entries. One user remarked, "It makes tracking hours simple and quick, especially with the mobile app," making it a strong choice for teams on the go.
- Users highlight that When I Work integrates seamlessly with payroll systems, simplifying the import of hours. This integration is a significant advantage for businesses looking to streamline their payroll processes, as one user noted, "making the import of hours very simple."
- G2 reviewers indicate that QuickBooks Time has a higher overall satisfaction score compared to When I Work, reflecting its strong performance in areas like ease of setup and administrative tasks. Users appreciate how easy it is to navigate and manage time off requests, stating, "Time off requests are easy for staff to enter and for admins to review."
Pricing
Entry-Level Pricing
QuickBooks Time
Premium
$8.00
1 User/Month + $20 Base Fee/Month
Enjoy a free 30 day trial, or save 50% on the base fee for 3 months when you Buy Now.
All accounts include:
- One free admin
- Track time on any device
- Mobile app with GPS
When I Work
Single Location or Schedule
$2.50
1 user Per Month
Everything you need to effectively manage a single team or location. All plans include scheduling, time & attendance tracking, and team communication.
- One-click Auto Scheduling
- Unlimited schedule templates
- Time off & availability management
Free Trial
QuickBooks Time
Free Trial is available
When I Work
Free Trial is available
Ratings
Meets Requirements
9.1
1,280
8.8
313
Ease of Use
9.0
1,286
8.7
317
Ease of Setup
8.9
765
8.7
179
Ease of Admin
9.0
758
8.8
168
Quality of Support
9.3
1,140
8.4
250
Has the product been a good partner in doing business?
9.5
738
8.7
159
Product Direction (% positive)
8.8
1,261
8.9
299
Features by Category
Automation
Not enough data
8.2
29
Logistics
Not enough data
7.8
30
Not enough data
7.8
29
Not enough data
8.0
29
Management
Not enough data
8.1
30
Not enough data
8.2
29
Not enough data
8.3
29
Not enough data
8.8
27
Not enough data
8.6
28
Not enough data
8.8
28
Not enough data
8.6
28
Monitoring
Not enough data
7.9
28
Not enough data
8.2
28
Not enough data
8.0
28
Platform Basics
Not enough data
8.0
68
Not enough data
9.0
80
Not enough data
8.8
80
Platform Content
Not enough data
8.4
68
Not enough data
8.0
50
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
7.6
59
Not enough data
9.0
77
Not enough data
8.0
58
Not enough data
8.6
61
Not enough data
8.2
62
Time Tracking
9.3
958
8.9
96
9.0
851
8.6
85
9.0
674
8.9
69
Client Invoicing
8.9
378
8.1
47
8.8
332
8.2
46
8.6
378
7.7
49
Mobile Time Tracking
9.4
841
9.0
89
Administration
8.9
637
8.3
65
8.9
613
8.8
83
8.9
583
8.9
91
8.9
452
8.7
63
9.1
674
8.8
84
Platform
8.9
678
8.5
68
8.8
480
8.2
57
Feature Not Available
8.4
59
9.1
698
8.9
90
9.1
653
8.9
84
8.6
379
7.7
61
Platform
Not enough data
8.1
70
Not enough data
7.1
34
Not enough data
7.9
51
Not enough data
8.6
76
Not enough data
8.9
78
Not enough data
8.8
77
Not enough data
8.2
61
Not enough data
8.6
76
Workforce Management Platform Features
Not enough data
8.4
76
Not enough data
9.2
120
Not enough data
8.9
107
Not enough data
8.9
100
Not enough data
8.0
71
Not enough data
8.0
71
Not enough data
8.1
69
Not enough data
8.7
89
Not enough data
8.7
104
Not enough data
8.3
102
Categories
Categories
Shared Categories
QuickBooks Time and When I Work are categorized as Time Tracking
Unique Categories
QuickBooks Time has no unique categories
Reviews
Reviewers' Company Size
QuickBooks Time
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
When I Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
15.3%
Accounting
9.6%
Information Technology and Services
4.4%
Marketing and Advertising
4.1%
Computer Software
3.2%
Other
63.4%
Hospital & Health Care
9.6%
Retail
7.9%
Hospitality
6.2%
Food & Beverages
5.6%
Consumer Services
4.8%
Other
66.0%
Discussions
Is support included during my trial and for my activated account?
2 Comments
Official Response from QuickBooks Time
Absolutely! Regardless of how many employees you have, if you're still in your free trial, or if you've been a loyal customer for years, support is always...Read more
How many people have reviewed TSheets?
2 Comments
Official Response from QuickBooks Time
TSheets is the #1 rated app in the QuickBooks app marketplace with over 1,300 reviews (https://appcenter.intuit.com/tsheets). Plus we have lots of reviews on...Read more
Can I use this if i'm not part of another company?
2 Comments
AL
I believe you are able to use this to track your time for various projects as well. For example if you are an independent contractor and want to track your...Read more
How can I interface with my Scheduling Coordinator about requests other than time off?
3 Comments
Official Response from When I Work
Hi Matthew! Tiffany here with When I Work Customer Care. We offer real time communication with your team through Workchat. Here is our guide that goes over...Read more
Can you integrate it with Tsheets?
2 Comments
Official Response from When I Work
Hi Melinda! Tiffany here with When I Work Customer Care. We do not integrate with T-Sheets but I understand how this would be a beneficial option! We do...Read more
Airplane mode/Phone off
2 Comments
Official Response from When I Work
Hi Mandi! Tiffany here with When I Work Customer Care. The app only captures an employee's location at the time of Clock In and Clock Out. It does not...Read more
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