# QuickBooks Online vs Salesforce Order Management Comparison --- ## AI Generated Summary - **G2 reviewers report** that QuickBooks Online excels in providing a user-friendly experience, with many users appreciating its intuitive interface and easy navigation. One user highlighted that the platform makes it simple to view the company's cash position using the banking app, which is particularly beneficial for small business owners. - **Users say** Salesforce Order Management shines in its ability to unify data across commerce, CRM, and fulfillment. This integration helps eliminate the hassle of managing multiple systems, as one reviewer noted the ease of tracking and fulfilling orders on a single platform. - **Reviewers mention** that QuickBooks Online has a quick implementation process, with many users finding the initial setup straightforward. This is a significant advantage for small businesses looking to get up and running without extensive delays. - **According to verified reviews** , Salesforce Order Management is praised for its smart routing capabilities, which automatically calculate the most efficient shipping methods. This feature can save businesses time and money, making it a strong choice for mid-market companies focused on logistics. - **G2 reviewers highlight** that while QuickBooks Online has a solid support system, Salesforce Order Management outperforms it in terms of quality of support. Users have noted that Salesforce's support team is responsive and knowledgeable, which can be crucial for businesses that rely heavily on order management. - **Users report** that both platforms have their strengths in ease of use, but QuickBooks Online is particularly favored by small business owners for its comprehensive features tailored to their needs. One user mentioned that it has all the necessary tools for their solopreneur business, showcasing its suitability for smaller operations. | | QuickBooks Online | Salesforce Order Management | |---|---|---| | **Star Rating** | 4.0 out of 5 | 4.2 out of 5 | | **Total Reviews** | 3,832 | 120 | | **Largest Market Segment** | Small-Business (82.2% of reviews) | Mid-Market (45.3% of reviews) | | **Entry Level Price** | $38.00 Per Month | No pricing available | --- ## Top Pros & Cons ### QuickBooks Online Pros: - Ease of Use (222 reviews) - Integrations (65 reviews) Cons: - Missing Features (75 reviews) - Expensive (66 reviews) ### Salesforce Order Management Pros: - Order Management (24 reviews) - Integrations (11 reviews) Cons: - Complexity (7 reviews) - Complex Implementation (6 reviews) --- ## Ratings Comparison | Rating | QuickBooks Online | Salesforce Order Management | |---|---|---| | **Meets Requirements** | 8.3 (3170 reviews) | 8.9 (60 reviews) | | **Ease of Use** | 8.2 (3222 reviews) | 8.2 (102 reviews) | | **Ease of Setup** | 8.0 (1743 reviews) | 7.8 (76 reviews) | | **Ease of Admin** | 8.1 (1437 reviews) | 7.8 (24 reviews) | | **Quality of Support** | 7.5 (2862 reviews) | 8.8 (59 reviews) | | **Has the product been a good partner in doing business?** | 7.8 (1403 reviews) | 8.3 (24 reviews) | | **Product Direction (% positive)** | 7.5 (3087 reviews) | 8.1 (62 reviews) | --- ## Pricing ### QuickBooks Online #### Entry-Level Pricing Plan: Simple Start Price: $38.00 Per Month Key Features: - Customize and send invoices - Track income and expenses - Create and manage estimates [Browse all 4 editions](https://www.g2.com/products/quickbooks-online/pricing) #### Free Trial Yes ### Salesforce Order Management #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Accounting | Product | Score | Reviews | |---|---|---| | **QuickBooks Online** | 7.7/10 | 2240 | | **Salesforce Order Management** | N/A | N/A | #### General Ledger | Feature | QuickBooks Online | Salesforce Order Management | |---|---|---| | **Journal Entries** | 8.1 (963 reviews) | Not enough data | | **Tags / Dimensions** | 7.9 (1378 reviews) ✓ Verified | Not enough data | | **Audit Trail** | 8.1 (1487 reviews) ✓ Verified | Not enough data | #### Accounts Receivable | Feature | QuickBooks Online | Salesforce Order Management | |---|---|---| | **Invoice Customization** | 8.1 (1638 reviews) ✓ Verified | Not enough data | | **AR Automation** | 7.9 (1344 reviews) ✓ Verified | Not enough data | | **Collections Automation** | 7.7 (1164 reviews) ✓ Verified | Not enough data | #### Accounts Payable | Feature | QuickBooks Online | Salesforce Order Management | |---|---|---| | **AP Automation** | 7.6 (766 reviews) | Not enough data | | **Payment Processing** | 8.3 (1505 reviews) ✓ Verified | Not enough data | | **Purchase Orders** | 8.0 (1156 reviews) ✓ Verified | Not enough data | #### Other Functionality | Feature | QuickBooks Online | Salesforce Order Management | |---|---|---| | **Inventory Tracking / Ordering** | 7.6 (939 reviews) ✓ Verified | Not enough data | | **Inventory Pricing and Costing** | 7.6 (957 reviews) ✓ Verified | Not enough data | | **Inventory Reporting** | 7.6 (931 reviews) ✓ Verified | Not enough data | | **Multi-Entity / Consolidation** | 7.6 (1145 reviews) ✓ Verified | Not enough data | | **Recognition Rules** | 7.8 (1311 reviews) ✓ Verified | Not enough data | | **Reconciliations** | 8.4 (1691 reviews) ✓ Verified | Not enough data | | **Payroll** | 8.2 (1200 reviews) ✓ Verified | Not enough data | | **Time and Expense** | 8.1 (1222 reviews) ✓ Verified | Not enough data | #### Reporting & Analytics | Feature | QuickBooks Online | Salesforce Order Management | |---|---|---| | **Financial Statements** | 8.6 (1881 reviews) ✓ Verified | Not enough data | | **Custom Reporting** | 8.1 (1813 reviews) ✓ Verified | Not enough data | | **Budgeting / Forecasting** | 7.9 (1413 reviews) ✓ Verified | Not enough data | | **Dashboards** | 8.2 (1773 reviews) ✓ Verified | Not enough data | #### Platform | Feature | QuickBooks Online | Salesforce Order Management | |---|---|---| | **Customization** | 7.5 (1562 reviews) ✓ Verified | Not enough data | | **Workflow Capability** | 7.7 (1395 reviews) ✓ Verified | Not enough data | | **User, Role, and Access Management** | 8.3 (1661 reviews) ✓ Verified | Not enough data | | **Internationalization** | 7.9 (1051 reviews) ✓ Verified | Not enough data | | **Performance and Reliability** | 8.3 (1809 reviews) ✓ Verified | Not enough data | | **Output Document Generation** | 8.1 (1551 reviews) ✓ Verified | Not enough data | #### Integration | Feature | QuickBooks Online | Salesforce Order Management | |---|---|---| | **Data Import and Export Tools** | 7.9 (1600 reviews) ✓ Verified | Not enough data | | **Integration APIs** | 7.6 (724 reviews) | Not enough data | | **Breadth of Partner Applications** | 8.0 (1239 reviews) | Not enough data | #### Cash Flow | Feature | QuickBooks Online | Salesforce Order Management | |---|---|---| | **Track Cash Flow** | 8.3 (650 reviews) ✓ Verified | Not enough data | | **Income and Expenses** | 8.7 (733 reviews) ✓ Verified | Not enough data | | **File Exports** | 8.4 (667 reviews) ✓ Verified | Not enough data | #### Budgeting & Forecasting | Feature | QuickBooks Online | Salesforce Order Management | |---|---|---| | **Budgeting / Forecasting** | 7.9 (1413 reviews) ✓ Verified | Not enough data | | **Data Import** | 8.0 (601 reviews) ✓ Verified | Not enough data | | **Versioning** | 7.7 (511 reviews) ✓ Verified | Not enough data | | **Historical Data** | 8.1 (624 reviews) ✓ Verified | Not enough data | #### Revenue | Feature | QuickBooks Online | Salesforce Order Management | |---|---|---| | **Revenue Types** | 8.3 (624 reviews) ✓ Verified | Not enough data | | **Revenue Allocation** | 8.3 (589 reviews) ✓ Verified | Not enough data | | **Scheduling** | 7.9 (522 reviews) | Not enough data | #### Payroll | Feature | QuickBooks Online | Salesforce Order Management | |---|---|---| | **Direct Deposit** | 8.3 (544 reviews) ✓ Verified | Not enough data | | **Check/W-2 Printing** | 8.0 (535 reviews) ✓ Verified | Not enough data | | **Tax Calculation** | 8.1 (569 reviews) ✓ Verified | Not enough data | | **Reporting and Dashboards** | 8.2 (611 reviews) ✓ Verified | Not enough data | #### AI | Feature | QuickBooks Online | Salesforce Order Management | |---|---|---| | **Data Extraction** | 6.8 (187 reviews) | Not enough data | | **Invoice Processing** | 7.1 (181 reviews) | Not enough data | | **Expense Management** | 6.9 (190 reviews) | Not enough data | | **Fraud Detection** | 6.6 (179 reviews) | Not enough data | | **Tax Compliance** | 6.9 (180 reviews) | Not enough data | | **Support Chatbots** | 6.3 (179 reviews) | Not enough data | | **Bank Reconciliations** | 7.5 (192 reviews) | Not enough data | | **Report Generation** | 7.2 (185 reviews) | Not enough data | | **Customizable Alerts** | 6.9 (177 reviews) | Not enough data | | **Predictive Analytics** | 6.8 (180 reviews) | Not enough data | #### Mobile Applications - Accounting | Feature | QuickBooks Online | Salesforce Order Management | |---|---|---| | **Cloud Integration** | 7.8 (160 reviews) | Not enough data | | **Notifications** | 7.1 (122 reviews) | Not enough data | | **UI** | 7.0 (147 reviews) | Not enough data | | **Offline** | 6.0 (124 reviews) | Not enough data | | **Expense Tracking** | 7.4 (132 reviews) | Not enough data | | **Invoice Management** | 7.6 (136 reviews) | Not enough data | #### Agentic AI - Accounting | Feature | QuickBooks Online | Salesforce Order Management | |---|---|---| | **Autonomous Task Execution** | 5.7 (86 reviews) | Not enough data | ### Nonprofit Accounting | Product | Score | Reviews | |---|---|---| | **QuickBooks Online** | 8.3/10 | 2052 | | **Salesforce Order Management** | N/A | N/A | #### General Ledger | Feature | QuickBooks Online | Salesforce Order Management | |---|---|---| | **Journal Entries** | 8.1 (963 reviews) | Not enough data | | **Tags / Dimensions** | 7.9 (1378 reviews) ✓ Verified | Not enough data | | **Audit Trail** | 8.1 (1487 reviews) ✓ Verified | Not enough data | #### Accounts Receivable | Feature | QuickBooks Online | Salesforce Order Management | |---|---|---| | **Invoice Customization** | 8.1 (1638 reviews) ✓ Verified | Not enough data | | **AR Automation** | 7.9 (1344 reviews) ✓ Verified | Not enough data | | **Collections Automation** | 7.7 (1164 reviews) ✓ Verified | Not enough data | #### Accounts Payable | Feature | QuickBooks Online | Salesforce Order Management | |---|---|---| | **AP Automation** | 7.6 (766 reviews) | Not enough data | | **Payment Processing** | 8.3 (1505 reviews) ✓ Verified | Not enough data | | **Purchase Orders** | 8.0 (1156 reviews) ✓ Verified | Not enough data | ### Inventory Control | Product | Score | Reviews | |---|---|---| | **QuickBooks Online** | 8.5/10 | 143 | | **Salesforce Order Management** | N/A | N/A | #### Multichannel inventory management | Feature | QuickBooks Online | Salesforce Order Management | |---|---|---| | **Warehouse Inventory Transfer** | 8.4 (85 reviews) | Not enough data | | **Multichannel Inventory Syncing** | 8.4 (86 reviews) | Not enough data | | **Multi-Warehouse Routing** | 8.4 (82 reviews) | Not enough data | #### 3PL inventory management | Feature | QuickBooks Online | Salesforce Order Management | |---|---|---| | **Client management** | 8.7 (98 reviews) | Not enough data | | **Marketplace connections** | 8.6 (88 reviews) | Not enough data | | **3PL inventory tracking** | 8.4 (90 reviews) | Not enough data | #### Inventory Management | Feature | QuickBooks Online | Salesforce Order Management | |---|---|---| | **Inventory Tracking** | 8.8 (96 reviews) | Not enough data | | **Inventory Costing** | 8.8 (95 reviews) | Not enough data | | **Product Master** | 8.6 (91 reviews) | Not enough data | | **Inventory Forecasting** | 8.6 (91 reviews) | Not enough data | | **Integrations** | 8.6 (98 reviews) | Not enough data | #### Inventory Management Platform Features | Feature | QuickBooks Online | Salesforce Order Management | |---|---|---| | **Centralized Inventory Database** | 8.7 (119 reviews) | Not enough data | | **Inventory Level Dashboards** | 8.7 (114 reviews) | Not enough data | | **Stock History Reporting** | 8.5 (117 reviews) | Not enough data | | **Low Stock Notifications** | 8.3 (108 reviews) | Not enough data | | **Bundles, Kits, & Variants** | 8.1 (111 reviews) | Not enough data | | **Asset Tracking** | 8.7 (104 reviews) | Not enough data | | **Inventory Forecasting** | 8.2 (111 reviews) | Not enough data | | **eCommerce Integrations** | 8.5 (113 reviews) | Not enough data | | **Accounting Integrations** | 8.8 (115 reviews) | Not enough data | | **Data Exporting / Importing** | 8.6 (119 reviews) | Not enough data | ### Order Management | Product | Score | Reviews | |---|---|---| | **QuickBooks Online** | 7.9/10 | 126 | | **Salesforce Order Management** | 8.9/10 | 39 | #### Order Entry | Feature | QuickBooks Online | Salesforce Order Management | |---|---|---| | **Entry** | 8.6 (113 reviews) | 8.6 (37 reviews) | | **Register** | 8.8 (107 reviews) | 8.7 (36 reviews) | | **Notifications** | 8.5 (111 reviews) | 8.6 (35 reviews) | #### Order Tracking | Feature | QuickBooks Online | Salesforce Order Management | |---|---|---| | **Shipping** | 8.0 (96 reviews) | 9.1 (35 reviews) | | **Tracking** | 7.9 (98 reviews) | 8.9 (36 reviews) | | **Backorder** | 7.9 (93 reviews) | 8.3 (35 reviews) | #### Inventory Management | Feature | QuickBooks Online | Salesforce Order Management | |---|---|---| | **Stock Levels** | 8.1 (95 reviews) | 9.2 (33 reviews) | | **Flow Of Goods** | 8.0 (93 reviews) | 8.7 (34 reviews) | | **Reserving Goods** | 7.9 (89 reviews) | 8.9 (33 reviews) | #### Customer Management | Feature | QuickBooks Online | Salesforce Order Management | |---|---|---| | **Order Status** | 8.2 (98 reviews) | 9.2 (33 reviews) | | **Information Access** | 8.4 (107 reviews) | 8.7 (35 reviews) | | **Email Notifications** | 8.4 (109 reviews) | 9.4 (34 reviews) | #### Subscription Management | Feature | QuickBooks Online | Salesforce Order Management | |---|---|---| | **Payment Data** | 8.6 (110 reviews) | 8.9 (34 reviews) | | **Payment Gateway** | 8.3 (106 reviews) | 8.8 (31 reviews) | | **Billing** | 8.5 (114 reviews) | 8.9 (32 reviews) | | **Automatic Payments** | 8.3 (101 reviews) | 9.0 (32 reviews) | #### Agentic AI - Order Management | Feature | QuickBooks Online | Salesforce Order Management | |---|---|---| | **Adaptive Learning** | 4.5 (11 reviews) | Not enough data | | **Natural Language Interaction** | 5.0 (11 reviews) | Not enough data | ### Accounting & Finance | Product | Score | Reviews | |---|---|---| | **QuickBooks Online** | N/A | N/A | | **Salesforce Order Management** | N/A | N/A | #### Agentic AI - Accounting & Finance | Feature | QuickBooks Online | Salesforce Order Management | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | ### Vendor Management | Product | Score | Reviews | |---|---|---| | **QuickBooks Online** | 7.6/10 | 193 | | **Salesforce Order Management** | N/A | N/A | #### Agentic AI - Vendor Management | Feature | QuickBooks Online | Salesforce Order Management | |---|---|---| | **Decision Making** | 5.6 (13 reviews) | Not enough data | #### Revenue Recognition | Feature | QuickBooks Online | Salesforce Order Management | |---|---|---| | **Usage Tracking** | 8.4 (147 reviews) | Not enough data | | **Deferred Revenue** | 8.2 (154 reviews) | Not enough data | | **Revenue Accrual** | 8.3 (163 reviews) | Not enough data | --- ## Categories **Shared Categories (1):** [Order Management Software](https://www.g2.com/categories/order-management) **Unique to QuickBooks Online (4):** [Nonprofit Accounting Software](https://www.g2.com/categories/nonprofit-accounting-software), [Accounting Software](https://www.g2.com/categories/accounting), [Vendor Management Software](https://www.g2.com/categories/vendor-management), [Inventory Control Software](https://www.g2.com/categories/inventory-control-software) --- ## Reviewer Demographics ### By Company Size | Segment | QuickBooks Online | Salesforce Order Management | |---|---|---| | **Small-Business** | 82.2% | 21.4% | | **Mid-Market** | 14.8% | 45.3% | | **Enterprise** | 3.1% | 33.3% | ### By Industry #### QuickBooks Online - **Accounting:** 18.1% - **Construction:** 5.5% - **Marketing and Advertising:** 5.2% - **Non-Profit Organization Management:** 4.4% - **Information Technology and Services:** 4.2% - **Computer Software:** 3.7% - **Financial Services:** 3.1% - **Retail:** 3.0% - **Hospital & Health Care:** 2.6% - **Real Estate:** 2.4% - **Other:** 47.9% #### Salesforce Order Management - **Information Technology and Services:** 12.9% - **Retail:** 10.3% - **Accounting:** 6.0% - **Computer Software:** 6.0% - **Automotive:** 5.2% - **Financial Services:** 5.2% - **Insurance:** 2.6% - **Health, Wellness and Fitness:** 2.6% - **Marketing and Advertising:** 2.6% - **Consumer Services:** 2.6% - **Other:** 44.0% --- ## Alternatives ### Alternatives to QuickBooks Online - [Xero](https://www.g2.com/products/xero/reviews) — 4.4/5 stars (1626 reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4807 reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) — 4.3/5 stars (4251 reviews) - [CustomBooks™](https://www.g2.com/products/custombooks/reviews) — 4.4/5 stars (75 reviews) - [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (377 reviews) - [Acumatica](https://www.g2.com/products/acumatica/reviews) — 4.4/5 stars (2007 reviews) - [FreshBooks](https://www.g2.com/products/freshbooks/reviews) — 4.5/5 stars (975 reviews) - [Oracle PeopleSoft](https://www.g2.com/products/oracle-peoplesoft/reviews) — 3.8/5 stars (692 reviews) - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) — 4.2/5 stars (349 reviews) - [Certinia Financial Management Cloud](https://www.g2.com/products/certinia-financial-management-cloud/reviews) — 4.0/5 stars (437 reviews) ### Alternatives to Salesforce Order Management - [IBM Sterling Order Management](https://www.g2.com/products/ibm-sterling-order-management/reviews) — 4.4/5 stars (83 reviews) - [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (331 reviews) - [Manhattan Active® Order Management](https://www.g2.com/products/manhattan-active-order-management/reviews) — 3.6/5 stars (6 reviews) - [Oracle Order Management Cloud](https://www.g2.com/products/oracle-order-management-cloud/reviews) — 3.3/5 stars (13 reviews) - [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (377 reviews) - [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) — 4.2/5 stars (333 reviews) - [Conexiom](https://www.g2.com/products/conexiom/reviews) — 4.6/5 stars (66 reviews) - [ShipHero](https://www.g2.com/products/shiphero/reviews) — 4.4/5 stars (205 reviews) - [Sana Commerce Cloud](https://www.g2.com/products/sana-commerce-cloud/reviews) — 4.4/5 stars (124 reviews) - [Cin7 Omni](https://www.g2.com/products/cin7-omni/reviews) — 3.8/5 stars (119 reviews) --- ## Top Discussions ### QuickBooks Online - Title: [What phone app works if you are using Quick books V15.0.5R6](https://www.g2.com/discussions/what-phone-app-works-if-you-are-using-quick-books-v15-0-5r6) — 7 comments, 1 upvote > **Top comment:** "You are correct, you can only use the Invoicing app if you have the online version of Quickbooks. Hope this helps!" - Title: [Can you put quickbooks on a mac?](https://www.g2.com/discussions/14104-can-you-put-quickbooks-on-a-mac) — 4 comments, 1 upvote > **Top comment:** "Yes you can use quickbooks on a Mac" - Title: [What can you do with QuickBooks online?](https://www.g2.com/discussions/what-can-you-do-with-quickbooks-online) — 3 comments > **Top comment:** "It would be great to see QBO have the ability to send monthly statements via email, not the generic intuit email, but a selectable email that is by the..." - Title: [How is QuickBooks Online being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-quickbooks-online-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) — 2 comments > **Top comment:** "It allows for a rapid automated close linked directly to each of our bank accounts and credit cards, including BILL/Divvy." - Title: [What is QuickBooks Online used for?](https://www.g2.com/discussions/what-is-quickbooks-online-used-for) — 2 comments > **Top comment:** "Payroll and Bookkeeping" ### Salesforce Order Management No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/quickbooks-online-vs-salesforce-order-management)