G2 reviewers report that QuickBooks Online excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Rillet. Users appreciate its automation features and detailed reporting, which enhance their accounting experience.
Users say that Rillet stands out for its exceptional user-friendliness, making it a great choice for businesses with complex accounting needs. Reviewers highlight its ability to manage multi-year contracts and provide clarity on financials, which has helped them uncover previously unbilled invoices.
According to verified reviews, QuickBooks Online is praised for its ease of use and intuitive design, with many users noting that it has solved most of their accounting-related problems. The balance sheet review feature is particularly appreciated for its month-on-month data comparison.
Reviewers mention that Rillet offers strong flexibility for businesses that mix subscription and usage-based products, which is crucial for their operations. This adaptability is a key reason why some users prefer Rillet over QuickBooks Online.
G2 reviewers highlight that QuickBooks Online has a robust support system, although it scores lower in quality compared to Rillet. Users have noted that while QuickBooks provides good resources, Rillet's support is often described as exceptional, with a focus on continuous improvement.
Users report that QuickBooks Online has a larger market presence, which translates to a wealth of resources and community support. However, Rillet's smaller user base allows for more personalized service and tailored solutions, making it a strong contender for businesses seeking dedicated support.
It would be great to see QBO have the ability to send monthly statements via email, not the generic intuit email, but a selectable email that is by the...Read more
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