Compare QuestionStar and SurveyMonkey 
At a Glance
Market Segments
Small-Business (49.2% of reviews)
Small-Business (36.4% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
QuestionStar
Star Rating
(62)4.3 out of 5
Market Segments
Small-Business (49.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about QuestionStarSurveyMonkey
Star Rating
(23,419)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in user experience, with many praising its customizability and ease of use. Users appreciate that everything they need is available on a single platform, making survey creation straightforward without requiring extensive training.
- Users say that QuestionStar offers strong support for visuals and integrates well with Microsoft Office tools, which is a significant advantage for those needing to create technical reviews and data collections. This integration enhances the overall usability for users familiar with those applications.
- Reviewers mention that SurveyMonkey's implementation process is quick and intuitive, with many highlighting the seamless integration with other software, such as Covr. This ease of setup contributes to a smoother onboarding experience for new users.
- According to verified reviews, QuestionStar's survey builder is noted for its intuitive design, featuring a WYSIWYG and drag-and-drop editor that makes it accessible for beginners. Users find this functionality particularly helpful for creating professional market research surveys.
- G2 reviewers highlight that while SurveyMonkey has a higher overall satisfaction score, QuestionStar is recognized for its quality of support, with users appreciating the assistance they receive when encountering issues or needing guidance.
- Users report that SurveyMonkey's advanced features, such as AI capabilities for deeper analysis, significantly enhance the survey experience, making it a preferred choice for those looking for comprehensive survey solutions. In contrast, while QuestionStar offers solid features, it may not match the breadth of options available in SurveyMonkey.
Pricing
Entry-Level Pricing
QuestionStar
No pricing availableSurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
QuestionStar
No trial information availableSurveyMonkey
Free Trial is available
Ratings
Meets Requirements
8.9
47
9.0
20,570
Ease of Use
9.0
48
9.2
20,688
Ease of Setup
8.9
19
9.0
8,023
Ease of Admin
7.9
8
8.9
7,613
Quality of Support
8.8
43
8.6
14,596
Has the product been a good partner in doing business?
9.0
8
8.8
6,662
Product Direction (% positive)
8.7
46
7.7
20,132
Features by Category
Feedback Management
Not enough data
7.7
148
Not enough data
8.1
145
Not enough data
8.1
153
Feedback Analysis
Not enough data
8.1
145
Not enough data
7.9
145
Not enough data
7.6
138
Feedback Sources
Not enough data
8.1
147
Not enough data
9.0
161
Not enough data
7.8
139
Not enough data
7.7
137
Generative AI
Not enough data
7.4
131
Not enough data
7.6
83
Survey Management
9.1
30
9.0
1442
9.1
30
8.9
1427
8.6
27
8.6
1354
8.8
28
8.8
1398
Survey Customization
8.5
27
8.5
1160
8.6
25
8.2
1198
8.7
26
8.1
1076
8.4
26
8.1
907
Survey Insights
8.6
27
8.6
1367
8.2
26
8.0
937
9.2
27
8.5
1259
8.4
26
8.4
1136
Agentic AI - Survey
Not enough data
7.6
148
Not enough data
7.7
148
Not enough data
8.0
151
Customization
Not enough data
8.6
210
Not enough data
8.3
195
Not enough data
8.7
215
Not enough data
8.6
228
Additional Functionality
Not enough data
8.3
174
Not enough data
7.6
152
Not enough data
8.3
196
Not enough data
7.8
151
Not enough data
8.5
204
Categories
Categories
Shared Categories
QuestionStar and SurveyMonkey are categorized as Survey
Unique Categories
QuestionStar has no unique categories
SurveyMonkey is categorized as Online Form Builder and Feedback Analytics
Reviews
Reviewers' Company Size
QuestionStar
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.8%
Education Management
17.5%
Computer Software
5.3%
Marketing and Advertising
5.3%
Accounting
3.5%
Other
45.6%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Alternatives
Discussions
QuestionStar has no discussions with answers
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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