# QuestionPro vs Zoho Survey Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Zoho Survey excels in its **ease of use** , with many users appreciating the intuitive drag-and-drop builder that allows them to quickly create surveys without wasting time on complex setups. This feature is particularly highlighted by users who enjoy the seamless integration with other Zoho apps, making survey creation and analysis efficient.
- **Users say** that QuestionPro stands out for its **advanced features** while still being user-friendly. Reviewers mention that it offers a variety of options for questionnaires, which helps in understanding community needs and segmenting results effectively. This flexibility is a significant advantage for those looking to gather detailed insights.
- **According to verified reviews** , Zoho Survey's **customization options** are a strong point, allowing users to tailor surveys to their specific needs. Users appreciate the ability to create quick surveys and gather real-time data, which enhances their feedback collection process.
- **Reviewers mention** that QuestionPro provides a robust **reporting and analytics** feature, which is crucial for users who need to analyze survey results deeply. This capability is complemented by its ease of distribution, making it a reliable choice for those who prioritize data-driven decision-making.
- **G2 reviewers highlight** that while Zoho Survey has a slightly lower overall G2 Score, it still maintains a strong presence in the small business segment, with over half of its reviews coming from this market. This suggests that it is well-suited for smaller organizations looking for effective survey solutions.
- **Users express that QuestionPro's**  **quality of support** is commendable, with many noting that they receive timely assistance when needed. This level of support can be a deciding factor for users who may require help during their survey creation and analysis processes.



| | QuestionPro | Zoho Survey | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 1,139 | 1,036 | 
| **Largest Market Segment** | Small-Business (60.7% of reviews) | Small-Business (50.6% of reviews) | 
| **Entry Level Price** | Free | 0 | 

---
## Top Pros & Cons

### QuestionPro

Pros:
- Ease of Use (303 reviews)
- Helpful (128 reviews)

Cons:
- Survey Issues (77 reviews)
- Learning Curve (51 reviews)

### Zoho Survey

Pros:
- Ease of Use (70 reviews)
- Ease of Creation (30 reviews)

Cons:
- Limited Customization (25 reviews)
- Survey Issues (15 reviews)

---
## Ratings Comparison
| Rating | QuestionPro | Zoho Survey | 
|---|---|---|
  | **Meets Requirements** | 9.0 (855 reviews) | 8.9 (815 reviews) | 
  | **Ease of Use** | 8.8 (874 reviews) | 8.9 (823 reviews) | 
  | **Ease of Setup** | 9.0 (526 reviews) | 8.8 (428 reviews) | 
  | **Ease of Admin** | 8.9 (382 reviews) | 8.7 (318 reviews) | 
  | **Quality of Support** | 8.9 (752 reviews) | 8.5 (729 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (362 reviews) | 8.7 (300 reviews) | 
  | **Product Direction (% positive)** | 8.4 (809 reviews) | 8.9 (784 reviews) | 

---
## Pricing

### QuestionPro

#### Entry-Level Pricing

Plan: Essentials

Price: Free

Description: Unbeatable features that support businesses long term needs. 

Key Features:
- No credit card required‪
- 25+ question types
- Customize to your brand colors

[Browse all 4 editions](https://www.g2.com/products/questionpro/pricing)

#### Free Trial

Yes

### Zoho Survey

#### Entry-Level Pricing

Plan: FREE

Price: 0

Key Features:
- Unlimited Surveys
- 10 Questions / Survey
- 100 Responses / Survey

[Browse all 4 editions](https://www.g2.com/products/zoho-survey/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Experience Management

| Product | Score | Reviews |
|---|---|---|
| **QuestionPro** | 9.0/10 | 8 |
| **Zoho Survey** | N/A | N/A |

#### Analytics

| Feature | QuestionPro | Zoho Survey | 
|---|---|---|
| **Net Promoter Score (NPS)** | 9.4 (6 reviews) | Not enough data | 
| **Customer Satisfaction (CSAT) Score** | 8.6 (7 reviews) | Not enough data | 
| **Customer Effort Score (CES)** | Not enough data | Not enough data | 
| **Gamification** | Not enough data | Not enough data | 

#### Customization

| Feature | QuestionPro | Zoho Survey | 
|---|---|---|
| **Stakeholder Management** | Not enough data | Not enough data | 
| **Multilanguage Support** | Not enough data | Not enough data | 
| **Multiple Branding Support** | Not enough data | Not enough data | 
| **Vertical-specific Solutions** | Not enough data | Not enough data | 

#### Generative AI

| Feature | QuestionPro | Zoho Survey | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Experience Management

| Feature | QuestionPro | Zoho Survey | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **QuestionPro** | 8.4/10 | 702 |
| **Zoho Survey** | 8.6/10 | 269 |

#### Survey Management

| Feature | QuestionPro | Zoho Survey | 
|---|---|---|
| **Survey Builder** | 9.0 (661 reviews) | 9.2 (239 reviews) | 
| **Question Types** | 9.1 (669 reviews) | 9.1 (234 reviews) | 
| **Templates** | 8.5 (568 reviews) | 8.7 (216 reviews) | 
| **Survey Distribution** | 8.9 (616 reviews) | 8.9 (208 reviews) | 

#### Survey Customization

| Feature | QuestionPro | Zoho Survey | 
|---|---|---|
| **Branching/Skip Logic** | 8.8 (592 reviews) | 8.7 (194 reviews) | 
| **Branding** | 8.5 (564 reviews) | 8.6 (201 reviews) | 
| **Multimedia Support** | 8.4 (485 reviews) | 8.5 (186 reviews) | 
| **Multilingual Surveys** | 8.2 (431 reviews) | 8.5 (180 reviews) | 

#### Survey Insights

| Feature | QuestionPro | Zoho Survey | 
|---|---|---|
| **Reporting & Analytics** | 8.7 (638 reviews) | 8.7 (219 reviews) | 
| **BI Tools Integration** | 8.2 (400 reviews) | 8.4 (186 reviews) | 
| **Data Exporting** | 8.9 (604 reviews) | 8.8 (199 reviews) | 
| **Permissions** | 8.6 (521 reviews) | 8.8 (184 reviews) | 

#### Agentic AI - Survey

| Feature | QuestionPro | Zoho Survey | 
|---|---|---|
| **Adaptive Learning** | 7.5 (46 reviews) | 8.0 (45 reviews) | 
| **Proactive Assistance** | 7.4 (53 reviews) | 8.0 (45 reviews) | 
| **Decision Making** | 7.6 (51 reviews) | 8.3 (48 reviews) | 

### 360 Feedback Software

| Product | Score | Reviews |
|---|---|---|
| **QuestionPro** | N/A | N/A |
| **Zoho Survey** | N/A | N/A |

#### Performance reviews

| Feature | QuestionPro | Zoho Survey | 
|---|---|---|
| **customizable forms** | Not enough data | Not enough data | 
| **360 reviews** | Not enough data | Not enough data | 

#### Feedback

| Feature | QuestionPro | Zoho Survey | 
|---|---|---|
| **requesting feedback** | Not enough data | Not enough data | 
| **continuous feedback** | Not enough data | Not enough data | 

#### Data

| Feature | QuestionPro | Zoho Survey | 
|---|---|---|
| **Dashboard and Reporting** | Not enough data | Not enough data | 
| **Historical Analysis** | Not enough data | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **QuestionPro** | N/A | N/A |
| **Zoho Survey** | N/A | N/A |

#### Generative AI

| Feature | QuestionPro | Zoho Survey | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Employee Experience

| Product | Score | Reviews |
|---|---|---|
| **QuestionPro** | N/A | N/A |
| **Zoho Survey** | N/A | N/A |

#### Core Features - Employee Experience Software

| Feature | QuestionPro | Zoho Survey | 
|---|---|---|
| **Employee Lifecycle Management** | Not enough data | Not enough data | 
| **Communication** | Not enough data | Not enough data | 

#### People Analytics - Employee Experience Software

| Feature | QuestionPro | Zoho Survey | 
|---|---|---|
| **Action Plan** | Not enough data | Not enough data | 
| **Productivity** | Not enough data | Not enough data | 

#### Advanced Features - Employee Experience Software

| Feature | QuestionPro | Zoho Survey | 
|---|---|---|
| **Digital Experience Management** | Not enough data | Not enough data | 
| **Benchmarking** | Not enough data | Not enough data | 
| **Employee Listening** | Not enough data | Not enough data | 

#### Employee Improvement - Employee Experience Software

| Feature | QuestionPro | Zoho Survey | 
|---|---|---|
| **Performance Management** | Not enough data | Not enough data | 
| **Learning** | Not enough data | Not enough data | 
| **Team Building** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Survey Software](https://www.g2.com/categories/survey)

**Unique to QuestionPro (3):** [360 Feedback Software](https://www.g2.com/categories/360-feedback-software), [Employee Experience Software](https://www.g2.com/categories/employee-experience), [Experience Management Software](https://www.g2.com/categories/experience-management)



---
## Reviewer Demographics

### By Company Size

| Segment | QuestionPro | Zoho Survey | 
|---|---|---|
| **Small-Business** | 60.7% | 50.6% | 
| **Mid-Market** | 22.4% | 32.4% | 
| **Enterprise** | 16.9% | 17.1% | 

### By Industry

#### QuestionPro

- **Non-Profit Organization Management:** 24.0%
- **Higher Education:** 13.7%
- **Education Management:** 6.0%
- **Research:** 4.8%
- **Market Research:** 4.0%
- **Information Technology and Services:** 2.7%
- **Hospital & Health Care:** 2.5%
- **Marketing and Advertising:** 2.4%
- **Civic & Social Organization:** 2.0%
- **Primary/Secondary Education:** 1.9%
- **Other:** 36.2%

#### Zoho Survey

- **Information Technology and Services:** 10.4%
- **Education Management:** 6.2%
- **Marketing and Advertising:** 5.4%
- **Computer Software:** 5.1%
- **Financial Services:** 3.1%
- **Human Resources:** 2.6%
- **Telecommunications:** 2.5%
- **Hospitality:** 2.3%
- **Hospital & Health Care:** 2.0%
- **Management Consulting:** 1.9%
- **Other:** 58.5%

---
## Alternatives

### Alternatives to QuestionPro

- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3016 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews)
- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23548 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (951 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5178 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (471 reviews)
- [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) — 4.3/5 stars (751 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1002 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48037 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)

### Alternatives to Zoho Survey

- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23548 reviews)
- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3016 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (951 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1002 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5178 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (471 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (560 reviews)
- [Doodle](https://www.g2.com/products/doodle/reviews) — 4.4/5 stars (2069 reviews)

---
## Top Discussions

### QuestionPro

- Title: [How to reach out to support team? How do I reset my password?](https://www.g2.com/discussions/how-to-reach-out-to-support-team-how-do-i-reset-my-password) — 3 comments
  > **Top comment:** "You can get in touch with our support team by clicking on the following link: https://www.QuestionPro.com/info/contactUs.html
They will definitely resolve..."
- Title: [How can I get in touch with the community of experts?](https://www.g2.com/discussions/comment-puis-je-entrer-en-contact-avec-la-communaute-d-experts) — 2 comments, 1 upvote
  > **Top comment:** "Hi Benejah,
You can use the chat at www.questionpro.com and somebody will respond to your inquiries!"
- Title: [Is there anyway I can become one of your member in your organization](https://www.g2.com/discussions/50888-is-there-anyway-i-can-become-one-of-your-member-in-your-organization) — 2 comments, 1 upvote
  > **Top comment:** "You should contact their support and see if they reply / are interested. "
- Title: [Could you enlarge the size of media library?](https://www.g2.com/discussions/49514-could-you-enlarge-the-size-of-media-library) — 2 comments, 1 upvote
  > **Top comment:** "Make the media library available to everyone. 
The size of the Media Library seems so small for me when it
only allows me to submit files smaller than..."
- Title: [Why don't you have formulas to calculate values between two fields?](https://www.g2.com/discussions/34453-why-don-t-you-have-formulas-to-calculate-values-between-two-fields) — 2 comments, 1 upvote
  > **Top comment:** "Actually, I have Grammarly for free right now. That's all I can afford. 
Calculating between two fields in so many applications (APPS) would be very..."

### Zoho Survey

- Title: [What is Zoho Survey used for?](https://www.g2.com/discussions/what-is-zoho-survey-used-for) — 4 comments, 1 upvote
  > **Top comment:** "It helps create a survey page to gather opinions based on drag and drop method interface."
- Title: [How come sometimes Zoho Survey slow in loading?](https://www.g2.com/discussions/how-come-sometimes-zoho-survey-slow-in-loading) — 3 comments, 1 upvote
  > **Top comment:** "It may be the network issue. please contact your network operator. "
- Title: [Is Zoho survey legit?](https://www.g2.com/discussions/is-zoho-survey-legit) — 2 comments, 1 upvote
  > **Top comment:** "Zoho Survey is a versatile and user-friendly tool that can be used for various uses. There is a wide variety of questions available, each of which can be..."
- Title: [What is Zoho survey?](https://www.g2.com/discussions/what-is-zoho-survey) — 2 comments, 1 upvote
  > **Top comment:** "It is an online survey and questionnaire building software can be used or voting as well once integrated."
- Title: [his is very useful](https://www.g2.com/discussions/his-is-very-useful) — 2 comments, 1 upvote
  > **Top comment:** "How are things going "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/questionpro-vs-zoho-survey)