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At a Glance
Market Segments
Small-Business (60.8% of reviews)
Small-Business (77.4% of reviews)
Entry-Level Pricing
Free
Free
QuestionPro
Star Rating
(1,094)4.5 out of 5
Market Segments
Small-Business (60.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansforms.app
Star Rating
(479)4.5 out of 5
Market Segments
Small-Business (77.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 7 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that QuestionPro excels in its survey builder, receiving a score of 9.0, which reviewers mention makes it easy to create complex surveys with various question types. In contrast, forms.app also scores well at 9.1, but some users feel it lacks the advanced features that QuestionPro offers.
- Reviewers mention that QuestionPro's customization options, particularly with custom fields and conditional logic, are robust, scoring 9.2 and 8.4 respectively. Users on G2 note that forms.app's customization features are slightly less flexible, which can limit the ability to tailor surveys to specific needs.
- G2 users highlight that QuestionPro's offline capability scores 7.8, which some users find limiting for field surveys. In comparison, forms.app does not have a dedicated offline feature, which users say can be a drawback for those needing to collect data without internet access.
- Reviewers mention that both platforms offer strong reporting and analytics capabilities, each scoring 8.7. However, users report that QuestionPro's data exporting options are more comprehensive, allowing for easier integration with other BI tools, which is a significant advantage for data analysis.
- Users say that QuestionPro's quality of support, rated at 8.9, is generally responsive and helpful, while forms.app's support, rated at 8.6, has received mixed reviews regarding response times and effectiveness.
- Reviewers mention that forms.app shines in ease of use, scoring 9.1, which many users appreciate for its intuitive interface. In contrast, QuestionPro, while still user-friendly at 8.8, is noted by some users as having a steeper learning curve due to its extensive features.
Pricing
Entry-Level Pricing
QuestionPro
Essentials
Free
Unbeatable features that support businesses long term needs.
- No credit card required
- 25+ question types
- Customize to your brand colors
Free Trial
QuestionPro
Free Trial is available
forms.app
Free Trial is available
Ratings
Meets Requirements
9.0
827
8.8
338
Ease of Use
8.8
842
9.1
342
Ease of Setup
9.0
494
9.2
205
Ease of Admin
8.9
379
9.2
203
Quality of Support
8.9
729
8.6
243
Has the product been a good partner in doing business?
9.1
361
8.9
181
Product Direction (% positive)
8.4
782
9.2
308
Features by Category
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
9.0
641
9.1
116
9.1
650
9.1
116
8.5
564
8.8
107
8.9
604
Feature Not Available
Survey Customization
8.8
581
8.4
91
8.5
560
8.6
83
8.4
484
8.6
76
8.2
426
Feature Not Available
Survey Insights
8.7
615
8.7
98
8.2
399
8.2
58
8.9
600
8.9
82
8.6
518
8.9
60
Agentic AI - Survey
7.6
47
Not enough data
7.4
50
Not enough data
7.7
50
Not enough data
Customization
Not enough data
9.2
161
Not enough data
8.4
139
Not enough data
Feature Not Available
Not enough data
8.8
176
Additional Functionality
Not enough data
8.6
122
Not enough data
Feature Not Available
Not enough data
8.4
121
Not enough data
7.6
81
Not enough data
8.8
143
Performance reviews
Not enough data
Not enough data
Not enough data
Not enough data
Feedback
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Core Features - Employee Experience Software
Not enough data
Not enough data
Not enough data
Not enough data
People Analytics - Employee Experience Software
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features - Employee Experience Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Improvement - Employee Experience Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
QuestionPro and forms.app are categorized as Survey
Reviews
Reviewers' Company Size
QuestionPro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
forms.app
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
24.4%
Higher Education
14.0%
Education Management
6.0%
Research
4.8%
Market Research
4.1%
Other
46.7%
Information Technology and Services
5.5%
Education Management
5.5%
Higher Education
5.3%
Marketing and Advertising
4.5%
Computer Software
4.5%
Other
74.7%
Alternatives
Discussions
How to reach out to support team? How do I reset my password?
3 Comments
MC
You can get in touch with our support team by clicking on the following link: https://www.QuestionPro.com/info/contactUs.html
They will definitely resolve...Read more
Which method of Bath Infusion sounds more appealing?
2 Comments
PD
Hi Sayra,
It sounds as if you need to do some research among your current clients, and can do that using a survey or by exploratory discussion. If this is...Read more
What will are the new developments
2 Comments
TD
Will and are, are both the same. Use one word or the other:
What are the new developments? or What will the new developments be?
I have no idea.Read more
What's the security and data protection policy of your app and website for all users?
2 Comments
SR
As far as I know, the company will never sell its assets. The user is the value of the asset. So they will never want any harm to their organization. So keep...Read more
What is the best way to improve on the use of this application.
1 Comment
Official Response from forms.app
Hello Lawrence 🖐️
Thanks for your question!
You can use forms.app in order to create online forms, surveys, questionnaires, and quizzes.
If you're...Read more
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