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Compare QuestionPro and SurveyLab 
Featured Products
At a Glance
Market Segments
Small-Business (60.8% of reviews)
Small-Business (61.5% of reviews)
Entry-Level Pricing
Free
$49.00 Per Month
QuestionPro
Star Rating
(1,100)4.5 out of 5
Market Segments
Small-Business (60.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansSurveyLab
Star Rating
(118)4.5 out of 5
Market Segments
Small-Business (61.5% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that QuestionPro excels in overall user satisfaction, reflected in its higher G2 Score compared to SurveyLab. Users appreciate its flexibility and comprehensive features, making it a strong choice for organizations like the Paramedic Foundation, which relies on its robust capabilities for surveying paramedics.
- Users say that QuestionPro's ease of use is a significant advantage, allowing teams to quickly create surveys without extensive setup. Reviewers highlight the platform's intuitive design, which enables users to spin up surveys rapidly while still offering advanced options for logic and customization.
- According to verified reviews, SurveyLab shines with its user-friendly interface and a wide range of templates. Users love how easy it is to create professional surveys without technical hassle, making it particularly appealing for those who prefer a straightforward survey-building experience.
- Reviewers mention that while SurveyLab offers excellent templates and AI-assisted form building, it may not match the depth of analytics and reporting features found in QuestionPro. Users from organizations like NSP Northern Michigan Region appreciate QuestionPro's powerful analytics, which help them manage surveys and communicate effectively with diverse communities.
- G2 reviewers highlight that QuestionPro has a significantly larger number of reviews, indicating a more established presence in the market. This extensive feedback provides potential users with a wealth of insights into the software's performance and reliability, which is less pronounced for SurveyLab.
- Users report that both platforms have their strengths in support and ease of administration, but SurveyLab edges out slightly in these areas. Reviewers appreciate SurveyLab's quality of support and ease of administration, which contribute to a smoother user experience, although QuestionPro still offers solid support options.
Pricing
Entry-Level Pricing
QuestionPro
Essentials
Free
Unbeatable features that support businesses long term needs.
- No credit card required
- 25+ question types
- Customize to your brand colors
SurveyLab
Starter
$49.00
Per Month
Good for start. Standard online survey functionality, including question logic and graphical reports.
- Unlimited questions
- 1000 responses
- Survey templates
Free Trial
QuestionPro
Free Trial is available
SurveyLab
Free Trial is available
Ratings
Meets Requirements
9.0
831
9.0
89
Ease of Use
8.8
846
9.1
88
Ease of Setup
9.0
499
8.9
41
Ease of Admin
9.0
382
9.3
26
Quality of Support
8.9
731
9.2
86
Has the product been a good partner in doing business?
9.1
364
9.2
26
Product Direction (% positive)
8.4
786
8.9
83
Features by Category
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
9.0
644
9.1
43
9.1
651
8.8
44
8.5
564
8.8
43
8.9
604
8.9
45
Survey Customization
8.8
582
8.7
41
8.5
560
8.8
40
8.4
484
8.6
40
8.2
426
8.7
37
Survey Insights
8.7
616
8.7
41
8.2
400
8.6
36
8.9
600
8.5
39
8.6
518
8.8
39
Agentic AI - Survey
7.6
47
7.7
8
7.4
50
8.1
8
7.7
50
8.3
10
Customization
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
8.8
7
Not enough data
9.0
8
Additional Functionality
Not enough data
8.8
7
Not enough data
8.1
7
Not enough data
8.6
7
Not enough data
8.9
6
Not enough data
9.2
8
Performance reviews
Not enough data
Not enough data
Not enough data
Not enough data
Feedback
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Core Features - Employee Experience Software
Not enough data
Not enough data
Not enough data
Not enough data
People Analytics - Employee Experience Software
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features - Employee Experience Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Improvement - Employee Experience Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.7
9
Not enough data
8.7
9
Not enough data
8.8
8
Platform Content
Not enough data
8.3
9
Not enough data
9.1
9
Not enough data
8.7
9
Not enough data
8.9
9
Platform Additional Functionality
Not enough data
8.6
7
Not enough data
8.7
9
Not enough data
8.7
9
Not enough data
8.5
9
Platform
Not enough data
9.1
9
Not enough data
8.9
9
Not enough data
8.9
9
Not enough data
8.9
9
Not enough data
8.5
9
Not enough data
8.5
9
Not enough data
8.7
9
Not enough data
8.7
9
Categories
Categories
Shared Categories
QuestionPro and SurveyLab are categorized as Survey
Reviews
Reviewers' Company Size
QuestionPro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyLab
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
24.3%
Higher Education
13.9%
Education Management
6.0%
Research
4.8%
Market Research
4.1%
Other
46.9%
Information Technology and Services
11.8%
Education Management
9.1%
Higher Education
5.5%
Marketing and Advertising
4.5%
Market Research
4.5%
Other
64.5%
Alternatives
Discussions
How to reach out to support team? How do I reset my password?
3 Comments
MC
You can get in touch with our support team by clicking on the following link: https://www.QuestionPro.com/info/contactUs.html
They will definitely resolve...Read more
Why don't you have formulas to calculate values between two fields?
2 Comments
TD
Actually, I have Grammarly for free right now. That's all I can afford.
Calculating between two fields in so many applications (APPS) would be very...Read more
What will are the new developments
2 Comments
TD
Will and are, are both the same. Use one word or the other:
What are the new developments? or What will the new developments be?
I have no idea.Read more
What's the best way to utilize surveylab?
3 Comments
YN
The best way to use surveylab is to be in an eligible country and not use a VPN, have a stable connection, and provide real information.Read more
Can you make the basic plans limit bigger than 1000 respondents?
2 Comments
GA
You cannot increase the limit of the basic plan unless you upgrade to the next plan. 1000 responses is a good amount to understand if your survey has value....Read more
SurveyLab has no more discussions with answers
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