G2 reviewers report that Therap Services excels in user support, with many users highlighting the helpfulness of the team. One user mentioned that "Therap's team members are always helpful and open to questions," which contributes to a smoother experience for new users navigating the system.
Users say that Quenza stands out for its customization capabilities, particularly in creating tailored forms and homework assignments for clients. This flexibility allows practitioners to engage clients more effectively, as noted by a user who appreciated the "ease of customizing forms and homework assignments."
Reviewers mention that Therap Services has a more robust overall user satisfaction score, reflecting a higher level of contentment among its users. With a G2 Score of 65.38, it indicates a solid performance in the mental health software category compared to Quenza's score of 45.09.
According to verified reviews, Quenza shines in its interactive assessment features, allowing users to create tools like the Wheel of Life directly within the platform. This capability eliminates the need for back-and-forth emailing of PDFs, which many users find cumbersome.
Users highlight that Therap Services offers a more intuitive setup process, with many finding it easy to navigate and use. One user noted, "Therap is a completely new system for myself to navigate. It has been super easy for myself to navigate and use," which is a significant advantage for those new to such platforms.
Reviewers indicate that while Quenza provides excellent support, with quick assistance available, Therap Services has a slight edge in overall quality of support, as reflected in its higher ratings for support quality. Users appreciate the "chat helper" feature in Therap, which provides immediate answers to questions.
Pricing
Entry-Level Pricing
Quenza
No pricing available
Therap Services
No pricing available
Free Trial
Quenza
No trial information available
Therap Services
No trial information available
Ratings
Meets Requirements
9.0
13
9.1
164
Ease of Use
9.7
13
8.8
168
Ease of Setup
9.7
5
8.4
120
Ease of Admin
9.7
5
8.9
119
Quality of Support
9.6
13
9.2
160
Has the product been a good partner in doing business?
Does anyone else feel that this program needs to be streamlined
1 Comment
LC
Which part? They are updating it all the time. We don't use all the features available, but it is such a time saver over paper documentation. I don't have...Read more
What is Therap software?
1 Comment
KT
it's electronic documentation for agencies providing a variety of services in the social service field. Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.