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Compare Quantum Metric and Whatfix 
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At a Glance
Market Segments
Enterprise (63.0% of reviews)
Enterprise (44.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Quantum Metric
Star Rating
(267)4.6 out of 5
Market Segments
Enterprise (63.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Quantum MetricWhatfix
Star Rating
(493)4.6 out of 5
Market Segments
Enterprise (44.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about WhatfixSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Whatfix excels in "Quality of Support" with a score of 9.7, while Quantum Metric follows closely with a score of 9.5. Reviewers mention that Whatfix's support team is highly responsive and helpful, making it easier for users to resolve issues quickly.
- Reviewers mention that Whatfix offers superior "Ease of Use" with a score of 8.7 compared to Quantum Metric's 8.2. Users on G2 appreciate the intuitive interface of Whatfix, which allows for a smoother onboarding experience.
- Users say that Whatfix shines in "Custom Event Tracking" with a score of 8.9, while Quantum Metric also performs well but slightly lower at 8.4. Reviewers highlight the flexibility of Whatfix in setting up custom events tailored to their specific needs.
- G2 users report that Quantum Metric has a stronger focus on "User Behavior" analytics, particularly in "Click Tracking" with a score of 9.0, compared to Whatfix's 8.5. Users mention that Quantum Metric's detailed insights into user interactions help in optimizing user journeys effectively.
- Reviewers mention that Whatfix's "Self-Service Experience" is rated highly at 8.9, particularly for its "Knowledge Base" and "Searchable Articles." Users appreciate the comprehensive resources available for troubleshooting and learning, which enhances their overall experience.
- Users report that Quantum Metric excels in "Real-Time Reporting" with a score of 8.7, while Whatfix scores slightly lower at 8.5. Reviewers highlight the immediacy of insights provided by Quantum Metric, which is crucial for making timely business decisions.
Pricing
Entry-Level Pricing
Quantum Metric
No pricing availableWhatfix
No pricing availableFree Trial
Quantum Metric
No trial information availableWhatfix
Free Trial is available
Ratings
Meets Requirements
8.7
220
8.8
337
Ease of Use
8.2
221
8.6
407
Ease of Setup
8.2
90
8.3
357
Ease of Admin
8.2
76
8.5
277
Quality of Support
9.4
208
9.7
337
Has the product been a good partner in doing business?
9.6
74
9.5
276
Product Direction (% positive)
9.3
208
9.7
322
Features by Category
Metrics
8.9
115
Not enough data
8.7
109
Not enough data
8.4
110
Not enough data
8.8
112
Not enough data
8.7
114
Not enough data
8.0
96
Not enough data
8.1
94
Not enough data
8.4
108
Not enough data
8.4
109
Not enough data
Reporting
8.6
112
Not enough data
8.4
107
Not enough data
8.1
96
Not enough data
8.7
103
Not enough data
8.4
96
Not enough data
8.2
91
Not enough data
8.5
109
Not enough data
Other
8.6
105
Not enough data
8.3
97
Not enough data
8.3
101
Not enough data
8.0
85
Not enough data
8.5
95
Not enough data
7.9
78
Not enough data
7.9
86
Not enough data
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.2
79
Not enough data
8.5
80
Not enough data
8.5
94
Not enough data
8.7
91
Not enough data
User Identification
8.1
27
Not enough data
8.5
28
Not enough data
8.5
26
Not enough data
Tracking & Reporting
8.8
31
Not enough data
8.3
31
Not enough data
8.2
26
Not enough data
8.4
31
Not enough data
8.6
27
Not enough data
8.4
29
Not enough data
Metrics
8.8
33
Not enough data
8.4
33
Not enough data
8.3
33
Not enough data
8.2
32
Not enough data
8.4
30
Not enough data
User Behavior
8.9
137
|
Verified
Not enough data
8.4
122
|
Verified
Not enough data
8.6
134
|
Verified
Not enough data
A/B Testing
8.7
121
|
Verified
Not enough data
8.0
95
|
Verified
Not enough data
8.6
117
|
Verified
Not enough data
7.4
85
|
Verified
Not enough data
Visitor Information
8.4
132
|
Verified
Not enough data
8.4
131
|
Verified
Not enough data
Agentic AI - Session Replay
Not enough data
Not enough data
User Analysis
Not enough data
8.0
156
Not enough data
8.1
172
User Support
Not enough data
8.2
163
Not enough data
8.0
142
Not enough data
8.0
144
Walkthrough Type
Not enough data
8.5
166
Not enough data
8.9
190
Platform Basics - Digital Adoption Platform
Not enough data
8.3
39
Not enough data
8.7
40
Analytics - Digital Adoption Platform
Not enough data
8.4
39
Functions - Digital Adoption Platform
Not enough data
8.2
38
Not enough data
8.5
43
Agentic AI - Digital Adoption Platform
Not enough data
7.2
28
Product Analytics
7.7
49
8.1
51
7.9
51
8.1
51
7.8
51
7.8
47
7.3
49
7.6
46
8.1
48
7.5
46
7.8
46
7.2
41
7.1
43
7.0
36
7.6
47
7.4
43
Agentic AI - Product Analytics
Not enough data
8.0
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Platform Basics
7.7
76
Not enough data
7.9
82
Not enough data
Platform Data
8.2
84
Not enough data
8.2
79
Not enough data
8.3
90
Not enough data
8.1
81
Not enough data
Platform Additional Functionality
8.1
84
Not enough data
7.9
78
Not enough data
7.9
77
Not enough data
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.6
51
Self-Service Experience
Not enough data
8.9
146
Not enough data
8.8
141
Not enough data
8.1
93
Not enough data
7.0
68
Not enough data
8.2
84
Self-Service Platform
Not enough data
8.6
91
Not enough data
8.1
88
Not enough data
7.6
77
Not enough data
8.0
89
Agentic AI - Customer Self-Service
Not enough data
7.1
13
Not enough data
7.3
13
Not enough data
6.8
13
Not enough data
7.1
14
Not enough data
6.8
12
Not enough data
7.7
13
Not enough data
7.1
13
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.4
74
Not enough data
8.3
68
Not enough data
8.3
68
Not enough data
8.4
72
Not enough data
8.6
73
Not enough data
Reporting
8.6
77
Not enough data
9.3
79
Not enough data
8.7
74
Not enough data
8.4
68
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
8.8
33
Not enough data
8.4
33
Not enough data
8.3
33
Not enough data
8.2
32
Not enough data
8.4
30
Not enough data
Categories
Categories
Shared Categories
Quantum Metric and Whatfix are categorized as Product Analytics
Unique Categories
Quantum Metric is categorized as Session Replay, Heatmap Tools, Mobile App Analytics, Digital Analytics, and Customer Journey Analytics
Reviews
Reviewers' Company Size
Quantum Metric
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Whatfix
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
17.6%
Telecommunications
14.9%
Financial Services
10.7%
Airlines/Aviation
9.2%
Insurance
6.1%
Other
41.6%
Computer Software
16.1%
Information Technology and Services
14.0%
Financial Services
4.0%
Insurance
3.8%
Banking
3.1%
Other
59.0%
Discussions
Quantum Metric has no discussions with answers
What does Whatfix do?
3 Comments
GF
Overall, Whatfix aims to enhance user productivity, reduce support costs, and drive digital transformation within organizations.
How? Whatfix is a digital...Read more
What is the best way to showcase videos using the platform?
1 Comment
KE
Hi Christopher
I have added a video to the self-help tab.
You can do this if you have created the video and have it saved. I use Vimeo. Once you...Read more
Which one of them is a direct competitor of Whatfix?
1 Comment
GF
Digital Adoption Platforms are a category of their own. Because of the unique features and capabilities, it is hard to compare them to other types of...Read more
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