Compare Quantum Metric and WalkMe 
At a Glance
Market Segments
Enterprise (62.7% of reviews)
Enterprise (59.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Quantum Metric
Star Rating
(268)4.6 out of 5
Market Segments
Enterprise (62.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Quantum MetricWalkMe
Star Rating
(543)4.5 out of 5
Market Segments
Enterprise (59.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about WalkMeSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that WalkMe excels in user onboarding and training, with many users appreciating its in-app support and self-service learning features that significantly reduce training time and improve productivity.
- Users say Quantum Metric stands out for its ability to provide real-time insights and session replays, allowing teams to quickly identify and address UX issues, which enhances their analytics capabilities and reduces guesswork.
- Reviewers mention that WalkMe's intuitive usability and seamless integration with existing systems make it a preferred choice for enterprises looking to enhance digital adoption, as highlighted by users who find it easy to complete tasks with step-by-step guidance.
- According to verified reviews, Quantum Metric's quality of support is highly rated, with users noting that the platform makes it easy to troubleshoot issues by replaying sessions, which has been a game-changer for internal client communications.
- G2 reviewers highlight that while WalkMe has a higher overall satisfaction score, Quantum Metric's recent feedback indicates a strong performance in uncovering critical insights, making it a valuable tool for teams focused on user experience improvements.
- Users report that both products meet their requirements effectively, but WalkMe's focus on reducing confusion and support requests through guided experiences gives it an edge in enhancing user experience, especially for new users.
Pricing
Entry-Level Pricing
Quantum Metric
No pricing availableWalkMe
No pricing availableFree Trial
Quantum Metric
No trial information availableWalkMe
Free Trial is available
Ratings
Meets Requirements
8.7
221
8.7
472
Ease of Use
8.2
222
8.4
480
Ease of Setup
8.2
91
8.1
389
Ease of Admin
8.2
76
8.3
364
Quality of Support
9.4
209
8.8
467
Has the product been a good partner in doing business?
9.6
74
8.9
362
Product Direction (% positive)
9.3
209
9.0
458
Features by Category
Metrics
8.9
116
Not enough data
8.7
109
Not enough data
8.4
110
Not enough data
8.8
112
Not enough data
8.7
114
Not enough data
8.0
96
Not enough data
8.1
94
Not enough data
8.4
108
Not enough data
8.4
109
Not enough data
Reporting
8.6
112
Not enough data
8.4
107
Not enough data
8.1
96
Not enough data
8.7
103
Not enough data
8.4
96
Not enough data
8.2
91
Not enough data
8.5
109
Not enough data
Other
8.6
105
Not enough data
8.3
97
Not enough data
8.3
101
Not enough data
8.0
85
Not enough data
8.5
95
Not enough data
7.9
78
Not enough data
7.9
86
Not enough data
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.2
79
Not enough data
8.5
80
Not enough data
8.5
94
Not enough data
8.7
91
Not enough data
User Identification
8.1
27
7.4
17
8.5
28
8.5
19
8.5
26
8.0
14
Tracking & Reporting
8.8
31
8.6
18
8.3
31
8.2
19
8.2
26
8.0
16
8.4
31
8.3
20
8.6
27
7.8
18
8.4
29
8.1
18
Metrics
8.8
33
8.4
18
8.4
33
8.1
17
8.3
33
8.1
18
8.2
32
8.2
16
8.4
30
8.1
17
User Behavior
8.9
137
|
Verified
Not enough data
8.4
122
|
Verified
Not enough data
8.6
134
|
Verified
Not enough data
A/B Testing
8.7
121
|
Verified
Not enough data
8.0
95
|
Verified
Not enough data
8.6
117
|
Verified
Not enough data
7.4
85
|
Verified
Not enough data
Visitor Information
8.4
132
|
Verified
Not enough data
8.4
131
|
Verified
Not enough data
Agentic AI - Session Replay
Not enough data
Not enough data
User Analysis
Not enough data
7.9
287
Not enough data
8.1
320
User Support
Not enough data
8.6
311
Not enough data
7.7
250
Not enough data
8.0
258
Walkthrough Type
Not enough data
8.0
267
Not enough data
9.1
320
Platform Basics - Digital Adoption Platform
Not enough data
8.4
47
Not enough data
9.0
52
Analytics - Digital Adoption Platform
Not enough data
8.7
46
Functions - Digital Adoption Platform
Not enough data
8.9
48
Not enough data
9.2
53
Agentic AI - Digital Adoption Platform
Not enough data
7.1
33
Product Analytics
7.7
49
Not enough data
7.9
51
Not enough data
7.8
51
Not enough data
7.3
49
Not enough data
8.1
48
Not enough data
7.8
46
Not enough data
7.1
43
Not enough data
7.6
47
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Behavioral Analytics - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Infrastructure - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI driven optimization - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
7.7
76
Not enough data
7.9
82
Not enough data
Platform Data
8.2
84
Not enough data
8.2
79
Not enough data
8.3
90
Not enough data
8.1
81
Not enough data
Platform Additional Functionality
8.1
84
Not enough data
7.9
78
Not enough data
7.9
77
Not enough data
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
Not enough data
10.0
7
Not enough data
9.8
7
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.6
98
Self-Service Experience
Not enough data
8.4
201
Not enough data
8.3
200
Not enough data
8.1
192
Not enough data
6.7
137
Not enough data
8.1
171
Self-Service Platform
Not enough data
8.3
174
Not enough data
8.2
179
Not enough data
7.1
137
Not enough data
7.6
158
Agentic AI - Customer Self-Service
Not enough data
8.3
11
Not enough data
8.6
12
Not enough data
8.3
12
Not enough data
8.3
11
Not enough data
8.3
12
Not enough data
7.6
12
Not enough data
8.2
12
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.4
74
Not enough data
8.3
68
Not enough data
8.3
68
Not enough data
8.4
72
Not enough data
8.6
73
Not enough data
Reporting
8.6
77
Not enough data
9.3
79
Not enough data
8.7
74
Not enough data
8.4
68
Not enough data
Metrics
8.8
33
8.4
18
8.4
33
8.1
17
8.3
33
8.1
18
8.2
32
8.2
16
8.4
30
8.1
17
Variation Testing
Not enough data
7.9
16
Not enough data
8.3
20
Not enough data
8.1
18
Not enough data
7.9
21
Not enough data
8.1
21
Not enough data
8.5
17
Reporting
Not enough data
8.1
23
Not enough data
8.2
24
Personalization
Not enough data
8.4
22
Not enough data
8.1
21
Not enough data
8.1
19
Administration
Not enough data
7.4
18
Not enough data
8.1
19
Not enough data
8.2
24
Not enough data
8.6
24
Categories
Categories
Shared Categories
Quantum Metric and WalkMe are categorized as Mobile App Analytics
Unique Categories
Quantum Metric is categorized as Product Analytics, Session Replay, Heatmap Tools, Digital Analytics, and Customer Journey Analytics
WalkMe is categorized as Digital Adoption Platform, ServiceNow Store Apps, Mobile App Optimization, and Customer Self-Service
Reviews
Reviewers' Company Size
Quantum Metric
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WalkMe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
17.5%
Telecommunications
14.8%
Financial Services
10.6%
Airlines/Aviation
9.1%
Insurance
6.1%
Other
41.8%
Computer Software
10.9%
Financial Services
8.2%
Information Technology and Services
7.8%
Hospital & Health Care
5.3%
Insurance
4.4%
Other
63.4%
Discussions
Quantum Metric has no discussions with answers
What is the one greatest solution you have used WalkMe for?
3 Comments
TS
Our first solution using WalkMe as our Digital Adoption Platform (DAP) provided guidance, insights, engagement, and automation in one seamless package for a...Read more
WalkMe has no more discussions with answers
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