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Compare Qualtrics Strategy & Research and Zonka Feedback 
Featured Products
At a Glance
Market Segments
Enterprise (44.9% of reviews)
Small-Business (64.9% of reviews)
Entry-Level Pricing
No pricing available
Starting at $99.00 Per Month
Qualtrics Strategy & Research
Star Rating
(2,992)4.4 out of 5
Market Segments
Enterprise (44.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Qualtrics Strategy & ResearchZonka Feedback
Star Rating
(80)4.7 out of 5
Market Segments
Small-Business (64.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $99.00 Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Qualtrics Strategy & Research excels in providing a comprehensive suite of tools for conducting research, with users highlighting its ability to gather both qualitative and quantitative feedback effectively. This makes it a powerful choice for organizations looking to dive deep into their audience insights.
- Users say Zonka Feedback stands out for its exceptional customer support, with many praising the responsiveness and helpfulness of their team. One user specifically mentioned the support from Prabhav Vatsa as being highly available and pleasant to work with, which enhances the overall user experience.
- According to verified reviews, Qualtrics Strategy & Research offers advanced survey design capabilities, allowing users to create complex surveys with ease. Reviewers appreciate the robust analytics tools that help them quickly identify trends and insights, making it a strong contender for data-driven decision-making.
- Reviewers mention that Zonka Feedback is highly customizable, which appeals to small businesses looking for tailored solutions. Users have expressed satisfaction with how the platform integrates with their specific requirements, making it easy to navigate and interactive.
- G2 reviewers highlight that while Qualtrics Strategy & Research has a higher overall satisfaction score, Zonka Feedback boasts a slightly better star rating. This indicates that users may find Zonka's features more aligned with their needs, particularly in ease of use and setup.
- Users report that Qualtrics Strategy & Research, despite its strengths, may have a steeper learning curve compared to Zonka Feedback, which is noted for its intuitive setup process. This could be a deciding factor for teams looking for quick deployment and minimal training.
Pricing
Entry-Level Pricing
Qualtrics Strategy & Research
No pricing availableZonka Feedback
Customer Feedback
Starting at $99.00
Per Month
Zonka Feedback’s Customer Feedback Platform enables businesses to capture and act on feedback across every channel, measure CX metrics, and close the loop with automation and collaboration.
- Multi-channel surveys (email, SMS, WhatsApp, kiosks, web, in-app, offline)
- NPS, CSAT & CES measurement
- Online reputation management
Free Trial
Qualtrics Strategy & Research
Free Trial is available
Zonka Feedback
Free Trial is available
Ratings
Meets Requirements
8.9
2,498
9.2
53
Ease of Use
8.5
2,502
9.3
55
Ease of Setup
8.3
1,052
9.1
39
Ease of Admin
8.4
1,024
9.1
35
Quality of Support
8.7
2,178
9.4
50
Has the product been a good partner in doing business?
8.7
950
9.5
33
Product Direction (% positive)
8.1
2,411
9.5
50
Features by Category
User Response Methods
8.5
11
Not enough data
6.2
7
Not enough data
5.7
7
Not enough data
7.3
8
Not enough data
8.3
9
Not enough data
Participant Selection
6.9
9
Not enough data
6.9
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
Insights
8.8
11
Not enough data
8.0
9
Not enough data
8.8
10
Not enough data
Generative AI
6.9
7
Not enough data
Administration
8.5
9
Not enough data
8.1
9
Not enough data
9.1
9
Not enough data
Capabilities
8.1
9
Not enough data
8.5
8
Not enough data
8.5
8
Not enough data
8.3
8
Not enough data
Methodology
8.5
8
Not enough data
7.0
9
Not enough data
7.0
9
Not enough data
Generative AI
6.9
7
Not enough data
7.1
7
Not enough data
Analytics
8.6
7
9.7
19
9.0
7
9.8
18
8.6
7
9.9
17
7.4
7
Feature Not Available
Customization
8.1
6
9.2
16
7.5
6
9.2
15
8.3
6
9.1
18
8.9
6
8.9
14
Generative AI
6.0
5
6.0
8
5.7
5
7.3
8
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data collection
7.1
7
Not enough data
7.4
7
Not enough data
8.1
7
Not enough data
6.9
6
Not enough data
6.9
7
Not enough data
Segment Trending
6.0
7
Not enough data
6.1
6
Not enough data
7.4
7
Not enough data
5.7
7
Not enough data
Analysis
6.9
8
Not enough data
7.7
8
Not enough data
5.8
8
Not enough data
Platform
6.7
8
Not enough data
6.9
8
Not enough data
6.5
8
Not enough data
6.0
8
Not enough data
7.1
8
Not enough data
7.1
8
Not enough data
Agentic AI - Market Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
Not enough data
8.2
19
Not enough data
8.1
20
Not enough data
8.4
20
Feedback Analysis
Not enough data
8.0
18
Not enough data
7.8
13
Not enough data
8.9
20
Feedback Sources
Not enough data
8.5
20
Not enough data
8.7
21
Not enough data
7.8
15
Not enough data
8.5
16
Generative AI
Not enough data
6.2
11
Not enough data
6.7
10
Survey Management
9.0
448
Not enough data
9.1
451
Not enough data
8.4
396
Not enough data
8.9
447
Not enough data
Survey Customization
8.9
431
Not enough data
8.5
393
Not enough data
8.6
359
Not enough data
8.6
312
Not enough data
Survey Insights
8.5
440
Not enough data
8.4
288
Not enough data
8.7
436
Not enough data
8.5
385
Not enough data
Agentic AI - Survey
7.7
11
Not enough data
7.9
11
Not enough data
8.3
12
Not enough data
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Brand Signals
8.8
67
Not enough data
8.2
66
Not enough data
9.0
66
Not enough data
Brand Analytics
8.8
69
Not enough data
8.7
70
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Qualtrics Strategy & Research and Zonka Feedback are categorized as Experience Management
Unique Categories
Qualtrics Strategy & Research is categorized as Brand Intelligence, Survey, Statistical Analysis, Market Intelligence, User Research, and Consumer Insights Platforms
Zonka Feedback is categorized as Text Analysis and Feedback Analytics
Reviews
Reviewers' Company Size
Qualtrics Strategy & Research
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zonka Feedback
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
21.1%
Education Management
11.7%
Research
7.7%
Information Technology and Services
6.6%
Market Research
4.4%
Other
48.4%
Marketing and Advertising
7.8%
Hospital & Health Care
7.8%
Education Management
7.8%
Information Technology and Services
6.5%
Professional Training & Coaching
5.2%
Other
64.9%
Alternatives
Discussions
What would be the best way to restart on the basics, as I am having a little trouble on trying to get and start an existing project
3 Comments
MK
I highly recommend my users don't open Qualtrics until they've designed their survey/form/process "on paper." you shouldn't bother using Qualtrics until you...Read more
Is qualtrics better than SurveyMonkey?
3 Comments
RB
Yes in so many ways from the customized survey creation to the dashboards that align with them. With the ability to upload data and automate processes the...Read more
Zonka Feedback has no discussions with answers
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