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# Qualtrics Market Research vs Zonka Feedback Comparison - What are their main differences?

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Qualtrics Market ResearchZonka Feedback[+ Add Product](#)

Pricing

**Qualtrics Market Research**
Free Trial

No pricing available

**Zonka Feedback**
Free Trial

**Starting at $99.00** Per Month · Customer Feedback

**Pricing Insights**
from reviews

Time to Implement

**Qualtrics Market Research**
2 months

Based on 46 responses

**Zonka Feedback**
2 months

Based on 7 responses

Return on Investment

**Qualtrics Market Research**
20 months

Based on 32 responses

**Zonka Feedback**
7 months13 months sooner

Based on 5 responses

Perceived Cost

**Qualtrics Market Research**
$$$$$

**Zonka Feedback**
$$$$$

Average Discount

**Qualtrics Market Research**
14%

**Zonka Feedback**
28%14% more

 ![Qualtrics Market Research](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-market-research.svg "Qualtrics Market Research")

 ![Zonka Feedback](https://images.g2crowd.com/uploads/product/hd_favicon/aff23b37db979a0bf6e53410a93f4a65/zonka-feedback.svg "Zonka Feedback")

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**Pros & Cons**
from reviews

**Qualtrics Market Research**
[
Ease of Use (296)
](https://www.g2.com/products/qualtrics-market-research/reviews?filters%5Bsentiment_snippet%5D=1259285&qs=pros-and-cons#reviews)[
Survey Creation (246)
](https://www.g2.com/products/qualtrics-market-research/reviews?filters%5Bsentiment_snippet%5D=1263803&qs=pros-and-cons#reviews)[
Survey Issues (79)
](https://www.g2.com/products/qualtrics-market-research/reviews?filters%5Bsentiment_snippet%5D=1262978&qs=pros-and-cons#reviews)[
Survey Limitations (62)
](https://www.g2.com/products/qualtrics-market-research/reviews?filters%5Bsentiment_snippet%5D=1263920&qs=pros-and-cons#reviews)

**Zonka Feedback**
[
Customer Support (5)
](https://www.g2.com/products/zonka-feedback/reviews?filters%5Bsentiment_snippet%5D=1297048&qs=pros-and-cons#reviews)[
Helpful (4)
](https://www.g2.com/products/zonka-feedback/reviews?filters%5Bsentiment_snippet%5D=1297414&qs=pros-and-cons#reviews)[
Software Instability (2)
](https://www.g2.com/products/zonka-feedback/reviews?filters%5Bsentiment_snippet%5D=1297387&qs=pros-and-cons#reviews)[
Call Issues (1)
](https://www.g2.com/products/zonka-feedback/reviews?filters%5Bsentiment_snippet%5D=2018928&qs=pros-and-cons#reviews)

Integrations

**Qualtrics Market Research**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e89d21750715f4646ed61c011b2917dc/adobe-acrobat.png "Product Avatar Image")

Adobe Acrobat

](https://www.g2.com/products/adobe-acrobat/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b732647f0497d66fb1da41f5310ab733/fuel-cycle.png "Product Avatar Image")

Fuel Cycle

](https://www.g2.com/products/fuel-cycle/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_db11aab8ccb63f5742949ab9955e36bf/google-analytics.png "Product Avatar Image")

Google Analytics

](https://www.g2.com/products/google-analytics/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image")

Google Workspace

](https://www.g2.com/products/google-workspace/reviews)[
View all
](https://www.g2.com/products/qualtrics-market-research/integrations)

**Zonka Feedback**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image")

ActiveCampaign

](https://www.g2.com/products/activecampaign/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b34e5fb2190630dd5d5830f2b22fe140/fin.png "Product Avatar Image")

Fin

](https://www.g2.com/products/fin/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8eac408c131f013530178efd9a9ca600/freshdesk.png "Product Avatar Image")

Freshdesk

](https://www.g2.com/products/freshdesk/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_51ec513e6ad628878d6541b01b22ba4c/front.png "Product Avatar Image")

Front

](https://www.g2.com/products/front/reviews)[
View all
](https://www.g2.com/products/zonka-feedback/integrations)

Screenshots

**Qualtrics Market Research**
 ![Qualtrics Market Research screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/192440/Results-dashboards.png)

**Zonka Feedback**
 ![Zonka Feedback screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1540874/zonka-feedback-ai-customer-feedback-_-intelligence-platform.png)

**Ratings**
from reviews

Meets Requirements

**Qualtrics Market Research**

8.9

8.92,516

**Zonka Feedback**

9.2

9.257

Ease of Use

**Qualtrics Market Research**

8.5

8.52,521

**Zonka Feedback**

9.2

9.259

Ease of Setup

**Qualtrics Market Research**

8.3

8.31,070

**Zonka Feedback**

9.2

9.243

Ease of Admin

**Qualtrics Market Research**

8.4

8.41,037

**Zonka Feedback**

9.1

9.139

Quality of Support

**Qualtrics Market Research**

8.7

8.72,190

**Zonka Feedback**

9.4

9.454

Has the product been a good partner in doing business?

**Qualtrics Market Research**

8.7

8.7965

**Zonka Feedback**

9.6

9.637

Product Direction (% positive)

**Qualtrics Market Research**

8.1

8.12,428

**Zonka Feedback**

9.6

9.654

**Features**
ratings from reviews

Experience Management[Hide 56 FeaturesShow 56 Features](javascript:void(0);)

7.6

12

8.8

27

Analytics

Net Promoter Score (NPS)

Not enough data

9.8(won by default)

20

Customer Satisfaction (CSAT) Score

Not enough data

9.8(won by default)

19

Customer Effort Score (CES)

Not enough data

9.9(won by default)

18

Gamification

Not enough data

Feature Not Available

Customization

Stakeholder Management

Not enough data

9.2(won by default)

17

Multilanguage Support

Not enough data

9.2(won by default)

15

Multiple Branding Support

Not enough data

9.1(won by default)

18

Vertical-specific Solutions

Not enough data

8.9(won by default)

14

Customizable Branding

Not enough data

Not enough data

Knowledge Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Negative Feedback Management

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

6.0(won by default)

8

AI Text Summarization

Not enough data

7.3(won by default)

8

Generative AI

Not enough data

Not enough data

Agentic AI - Experience Management

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Additional Functionality

Real-Time Reporting

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

NPS Survey Structure

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Customer Journey Mapping

Not enough data

Not enough data

Text Analysis

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Multi-Channel Data Collection

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

API

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Multi-Channel Support

Not enough data

Not enough data

Survey[Hide 64 FeaturesShow 64 Features](javascript:void(0);)

8.5

512

8.9

13

Survey Management

Survey Builder

9.0(won by default)

457

Not enough data

Customizable Questions

9.1(won by default)

455

Not enough data

Templates

8.4(won by default)

397

Not enough data

Survey Distribution

8.9(won by default)

450

Not enough data

Mobile Survey

Not enough data

Not enough data

Site Intercept Survey

Not enough data

Not enough data

Pulse Surveys

Not enough data

Not enough data

Survey Customization

Question Branching

8.9(won by default)

433

Not enough data

Branding

8.5(won by default)

395

Not enough data

Multimedia Support

8.5(won by default)

359

Not enough data

Multilingual Surveys

8.6(won by default)

313

Not enough data

Survey Insights

Reporting & Analytics

8.5(won by default)

453

Not enough data

BI Tools Integration

8.4(won by default)

290

Not enough data

Data Exporting

8.7(won by default)

440

Not enough data

Permissions

8.5(won by default)

386

Not enough data

Collaboration Tools

Not enough data

Not enough data

Presentation Tools

Not enough data

Not enough data

Data Analysis Tools

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Agentic AI - Survey

Adaptive Learning

7.6(won by default)

12

Not enough data

Proactive Assistance

7.6(won by default)

12

Not enough data

Decision Making

8.4(won by default)

15

Not enough data

Dynamic Content

Not enough data

Not enough data

Additional Functionality

Single Sign On

Not enough data

Not enough data

Phone Polling

Not enough data

Not enough data

Online Polling

Not enough data

Not enough data

Support Audio/Images/Video

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Word Clouds

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Interactive Content

Not enough data

Not enough data

Q&A Management

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Cleansing

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Anonymous Feedback

Not enough data

Not enough data

URL Customization

Not enough data

Not enough data

Question Piping

Not enough data

Not enough data

Offline Response Collection

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

NPS Survey Structure

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Response Validation

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Response Quotas

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Randomization

Not enough data

Not enough data

Statistical Analysis[Hide 54 FeaturesShow 54 Features](javascript:void(0);)

8.0

14

Not enough data

Administration

Quality Control

8.5(won by default)

12

Not enough data

Data Sampling

8.2(won by default)

12

Not enough data

Collaboration

8.9(won by default)

12

Not enough data

Multiple Data Sources

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Statistical Process Control

Not enough data

Not enough data

Capabilities

Data Visualization

8.3(won by default)

12

Not enough data

Survival Analysis

8.5(won by default)

12

Not enough data

Risk Data Attributes

8.3(won by default)

11

Not enough data

Cost Analysis

8.1(won by default)

12

Not enough data

Multivariate Analysis

Not enough data

Not enough data

What-if Analysis

Not enough data

Not enough data

Statistical Analysis

Not enough data

Not enough data

Bayesian Analysis

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Regression Analysis

Not enough data

Not enough data

Methodology

ANOVA Support

8.3(won by default)

10

Not enough data

Regression

7.0(won by default)

10

Not enough data

Time Series Analysis

7.1(won by default)

11

Not enough data

Generative AI

AI Text Generation

7.4(won by default)

9

Not enough data

AI Text Summarization

7.7(won by default)

10

Not enough data

Generative AI

Not enough data

Not enough data

Additional Functionality

Compliance Tracking

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Statistical Simulation

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Neural Network Modeling

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Data Connectors

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Self Service Data Preparation

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Data Transformation

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Data Extraction

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

API

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Association Discovery

Not enough data

Not enough data

Ad hoc Reporting

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Customization

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Data Clustering

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

File Storage

Not enough data

Not enough data

Decision Tree

Not enough data

Not enough data

Multiple Scoring Models

Not enough data

Not enough data

Brand Intelligence[Hide 5 FeaturesShow 5 Features](javascript:void(0);)

8.7

83

Not enough data

Brand Signals

Comparison

8.8(won by default)

66

Not enough data

Brand Health

9.0(won by default)

65

Not enough data

AI

8.2(won by default)

65

Not enough data

Brand Analytics

Trend Analysis

8.8(won by default)

68

Not enough data

Tracking

8.7(won by default)

69

Not enough data

Market Intelligence[Hide 20 FeaturesShow 20 Features](javascript:void(0);)

6.9

11

Not enough data

Data collection

Natural Language Processing (NLP)

7.1(won by default)

7

Not enough data

Data Sources

7.4(won by default)

7

Not enough data

Custom Research Sources

8.1(won by default)

7

Not enough data

Lead Enrichment

6.9(won by default)

6

Not enough data

Advanced Data Collection

6.9(won by default)

7

Not enough data

Segment Trending

Web

6.0(won by default)

7

Not enough data

Social

6.1(won by default)

6

Not enough data

Benchmarks

7.4(won by default)

7

Not enough data

Finance 

5.7(won by default)

7

Not enough data

Analysis

Custom Dashboards

7.2(won by default)

9

Not enough data

Reports

7.7(won by default)

8

Not enough data

Integrations

5.8(won by default)

8

Not enough data

Platform

Search

7.0(won by default)

9

Not enough data

User, Role, And Access Management

6.9(won by default)

8

Not enough data

Mobile User Support

6.9(won by default)

9

Not enough data

Alerts

6.0(won by default)

8

Not enough data

Collaboration

7.1(won by default)

8

Not enough data

Compliance

7.1(won by default)

8

Not enough data

Agentic AI - Market Intelligence

Cross-system Integration

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Feedback Analytics[Hide 12 FeaturesShow 12 Features](javascript:void(0);)

Not enough data

8.0

26

Feedback Management

Tagging

Not enough data

8.3(won by default)

20

Segmentation

Not enough data

8.2(won by default)

21

Custom Reports and Dashboards

Not enough data

8.5(won by default)

21

Feedback Analysis

Thematic Analysis

Not enough data

8.1(won by default)

19

Sentiment Analysis

Not enough data

8.0(won by default)

14

NPS/CSAT Scoring

Not enough data

9.0(won by default)

21

Feedback Sources

Online Reviews

Not enough data

8.5(won by default)

20

Surveys

Not enough data

8.7(won by default)

22

Social Media

Not enough data

7.8(won by default)

15

Customer Service Channels

Not enough data

8.6(won by default)

17

Generative AI

AI Text Generation

Not enough data

6.2(won by default)

11

AI Text Summarization

Not enough data

6.7(won by default)

10

User Research[Hide 80 FeaturesShow 80 Features](javascript:void(0);)

7.6

19

Not enough data

User Response Methods

Survey

8.7(won by default)

14

Not enough data

Video Snippets

6.3(won by default)

8

Not enough data

Video Interview

5.7(won by default)

7

Not enough data

Photo Submission

7.3(won by default)

8

Not enough data

Text/Notes

8.3(won by default)

9

Not enough data

Commenting/Notes

Not enough data

Not enough data

Participant Selection

In-App

6.9(won by default)

9

Not enough data

In-Store

6.9(won by default)

8

Not enough data

On-Site

7.5(won by default)

8

Not enough data

Recruitment Pool

8.1(won by default)

8

Not enough data

Single Sign On

Not enough data

Not enough data

Insights

Analytics

8.9(won by default)

12

Not enough data

Collaboration

8.0(won by default)

9

Not enough data

Sorting

8.8(won by default)

10

Not enough data

Visual Analytics

Not enough data

Not enough data

Generative AI

AI Text Summarization

6.9(won by default)

7

Not enough data

Generative AI

Not enough data

Not enough data

Additional Functionality

User Journeys

Not enough data

Not enough data

Usability Testing

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

For Mobile

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

API

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Unmoderated Testing

Not enough data

Not enough data

Screen Activity Recording

Not enough data

Not enough data

Behavior Tracking

Not enough data

Not enough data

Software Testing Management

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Customizable Questions

Not enough data

Not enough data

Heatmaps

Not enough data

Not enough data

Prototype Creation

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

User Research Analysis

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

For Websites

Not enough data

Not enough data

Issue Tracking

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Design Management

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Moderated Usability Testing

Not enough data

Not enough data

Quantitative Metrics

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Categorization/Grouping

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Conversion Rate Optimization

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Video recording/Transcriptions

Not enough data

Not enough data

Customizable Categories

Not enough data

Not enough data

Annotations

Not enough data

Not enough data

Performance Testing

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Projections

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Video Support

Not enough data

Not enough data

Demographic Data

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Geotargeting

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Audience Targeting

Not enough data

Not enough data

Show 6 feature categories with incomplete data

Artificial Intelligence[Hide 37 FeaturesShow 37 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Tagging

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Data Extraction

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Speech Recognition

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Virtual Personal Assistant (VPA)

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

For eCommerce

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Machine Learning

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Multiple Data Sources

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Text Analysis[Hide 58 FeaturesShow 58 Features](javascript:void(0);)

Not enough data

Not enough data

Setup

Integration

Not enough data

Not enough data

Maintenance

Not enough data

Not enough data

No-Code

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Data

Security

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Analysis

Automation

Not enough data

Not enough data

Named entity recognition

Not enough data

Not enough data

Keyphrase Extraction

Not enough data

Not enough data

Topic Analysis

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Language Identification

Not enough data

Not enough data

Syntax/Part of Speech Parsing

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Text Analysis

Not enough data

Not enough data

Qualitative Comparative Analysis

Not enough data

Not enough data

Statistical Analysis

Not enough data

Not enough data

User Research Analysis

Not enough data

Not enough data

Ad hoc Analysis

Not enough data

Not enough data

Quantitative Analysis

Not enough data

Not enough data

Customization

Pre-Built Parameterization

Not enough data

Not enough data

Custom Extension

Not enough data

Not enough data

Compositionality

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Additional Functionality

Monitoring

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Data Collection

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Computer Assisted Coding

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Mixed Methods Research

Not enough data

Not enough data

Website Analytics

Not enough data

Not enough data

Multimedia Support

Not enough data

Not enough data

Media Analytics

Not enough data

Not enough data

Categorization/Grouping

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Annotations

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Data Coding

Not enough data

Not enough data

Multiple Data Sources

Not enough data

Not enough data

API

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Conversational AI Survey Platforms[Hide 12 FeaturesShow 12 Features](javascript:void(0);)

Not enough data

Not enough data

Study Creation & Design - Conversational AI Survey Platforms

AI-Powered Question Generation

Not enough data

Not enough data

Research Objective Optimization

Not enough data

Not enough data

Cross-Platform Study Design

Not enough data

Not enough data

Adaptive Survey Logic

Not enough data

Not enough data

Multi-Modal Study Templates

Not enough data

Not enough data

Participant Management & Recruitment - Conversational AI Survey Platforms

Intelligent Screener Management

Not enough data

Not enough data

Incentive Automation

Not enough data

Not enough data

Automated Panel Recruitment

Not enough data

Not enough data

Global Participant Access

Not enough data

Not enough data

Data Collection & Interview Moderation - Conversational AI Survey Platforms

AI Interview Moderation

Not enough data

Not enough data

Embed and present various media types including images, videos, prototypes, or websites for participant evaluation

Not enough data

Not enough data

Create natural conversation flows that feel like human interactions rather than traditional form-based surveys

Not enough data

Not enough data

Consumer Insights Platforms[Hide 67 FeaturesShow 67 Features](javascript:void(0);)

Not enough data

Not enough data

Survey Design - Consumer Insights Platforms

Multi-Use Methodologies

Not enough data

Not enough data

Industry & Locale Adaptability

Not enough data

Not enough data

AI Smart Probes

Not enough data

Not enough data

Behavioral & Adaptive Logic Guidance

Not enough data

Not enough data

Self-Serve Survey Builder

Not enough data

Not enough data

Question Branching

Not enough data

Not enough data

Conditional Logic

Not enough data

Not enough data

Audience Access - Consumer Insights Platforms

Flexible Audience Options

Not enough data

Not enough data

Customer Data Upload

Not enough data

Not enough data

Consumer Panels

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Data Collection - Consumer Insights Platforms

Rapid Research

Not enough data

Not enough data

Quality Assurance

Not enough data

Not enough data

Mobile / Mixed Mode

Not enough data

Not enough data

Analytics - Consumer Insights Platforms

Qualitative Research Support

Not enough data

Not enough data

AI-Powered Insights

Not enough data

Not enough data

Benchmarking & Norms

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Collaboration - Consumer Insights Platforms

Embeddable Reports

Not enough data

Not enough data

Dashboards & Embedded Integrations

Not enough data

Not enough data

Shared Workspaces

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Additional Functionality

Customizable Questions

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Face-to-Face

Not enough data

Not enough data

Survey Sample Management

Not enough data

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Phone-Based

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Panel Management

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Paper-Based

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

API

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Multiple User Accounts

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Statistical Analysis

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Online Reputation Management[Hide 51 FeaturesShow 51 Features](javascript:void(0);)

Not enough data

Not enough data

Consumer Intelligence

Customer Feedback

Not enough data

Not enough data

Competitive Intelligence

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Competitive Analysis

Not enough data

Not enough data

Media Monitoring

Social Networks Monitoring

Not enough data

Not enough data

Social Media Management

Not enough data

Not enough data

Digital Media Monitoring

Not enough data

Not enough data

Review Monitoring

Not enough data

Not enough data

Brand Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

SEO Management

Not enough data

Not enough data

Response Management

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Negative Feedback Management

Not enough data

Not enough data

Keyword Tracking

Not enough data

Not enough data

Reporting

Revenue Reporting

Not enough data

Not enough data

Corporate Reporting

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

In-House Management

Employee Performance

Not enough data

Not enough data

Team Workflow

Not enough data

Not enough data

Agentic AI - Online Reputation Management

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

CRM Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Additional Functionality

White Label

Not enough data

Not enough data

Hashtag Tracking

Not enough data

Not enough data

Review Sharing

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Customer Advocacy

Not enough data

Not enough data

Automated Responses

Not enough data

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Employee Advocacy

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Scoring

Not enough data

Not enough data

API

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Review Request

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Qualtrics Market Research](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-market-research.svg "Qualtrics Market Research")](https://www.g2.com/products/qualtrics-market-research/reviews)

Qualtrics Market Research

Small-Business(50 or fewer emp.)

21.6%

Mid-Market(51-1000 emp.)

33.4%

Enterprise(\> 1000 emp.)

44.9%

[![Zonka Feedback](https://images.g2crowd.com/uploads/product/hd_favicon/aff23b37db979a0bf6e53410a93f4a65/zonka-feedback.svg "Zonka Feedback")](https://www.g2.com/products/zonka-feedback/reviews)

Zonka Feedback

Small-Business(50 or fewer emp.)

61.7%

Mid-Market(51-1000 emp.)

32.1%

Enterprise(\> 1000 emp.)

6.2%

Small-Business

(50 or fewer emp.)

21.6%

61.7%

Mid-Market

(51-1000 emp.)

33.4%

32.1%

Enterprise

(\> 1000 emp.)

44.9%

6.2%

Reviewers' Industry

[![Qualtrics Market Research](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-market-research.svg "Qualtrics Market Research")](https://www.g2.com/products/qualtrics-market-research/reviews)
Qualtrics Market Research

Higher Education

21.1%

Education Management

11.7%

Research

7.7%

Information Technology and Services

6.7%

Market Research

4.3%

Other

48.5%

[![Zonka Feedback](https://images.g2crowd.com/uploads/product/hd_favicon/aff23b37db979a0bf6e53410a93f4a65/zonka-feedback.svg "Zonka Feedback")](https://www.g2.com/products/zonka-feedback/reviews)
Zonka Feedback

Hospital & Health Care

7.4%

Marketing and Advertising

7.4%

Education Management

7.4%

Information Technology and Services

6.2%

Financial Services

4.9%

Other

66.7%

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