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At a Glance
Market Segments
Enterprise (44.8% of reviews)
Small-Business (51.1% of reviews)
Entry-Level Pricing
No pricing available
0
Qualtrics Strategy & Research
Star Rating
(2,977)4.4 out of 5
Market Segments
Enterprise (44.8% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Qualtrics Strategy & ResearchZoho Survey
Star Rating
(936)4.4 out of 5
Market Segments
Small-Business (51.1% of reviews)
Entry-Level Pricing
0
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that both Qualtrics Strategy & Research and Zoho Survey have a strong Survey Builder, with Qualtrics scoring 9.0 and Zoho slightly ahead at 9.1. Reviewers mention that Zoho's intuitive interface makes it easier for beginners to create surveys quickly.
- Reviewers mention that while both platforms offer a variety of Question Types, Qualtrics shines with a score of 9.1, indicating a broader range of customizable options. Users on G2 appreciate the advanced question logic features in Qualtrics that enhance survey design.
- Users say that Zoho Survey excels in Reporting & Analytics with a score of 8.9 compared to Qualtrics' 8.4. Reviewers highlight Zoho's user-friendly dashboards that make data interpretation straightforward and actionable.
- G2 users report that both products have similar capabilities in Survey Distribution, scoring 8.9 each. However, reviewers mention that Qualtrics offers more robust integration options with other platforms, which can be a deciding factor for larger enterprises.
- Reviewers mention that Zoho Survey has a slight edge in Permissions with a score of 8.8 compared to Qualtrics' 8.5. Users appreciate Zoho's granular control over user access, which is particularly beneficial for small businesses managing multiple team members.
- Users report that both products are seen as good partners in business, with equal scores of 8.7. However, reviewers mention that Qualtrics is often favored for its dedicated customer support, which is crucial for enterprises needing immediate assistance.
Pricing
Entry-Level Pricing
Qualtrics Strategy & Research
No pricing availableZoho Survey
FREE
0
- Unlimited Surveys
- 10 Questions / Survey
- 100 Responses / Survey
Free Trial
Qualtrics Strategy & Research
Free Trial is available
Zoho Survey
Free Trial is available
Ratings
Meets Requirements
8.9
2,494
8.9
753
Ease of Use
8.5
2,498
8.9
758
Ease of Setup
8.3
1,048
8.7
361
Ease of Admin
8.4
1,024
8.7
312
Quality of Support
8.7
2,175
8.5
670
Has the product been a good partner in doing business?
8.7
950
8.7
294
Product Direction (% positive)
8.1
2,407
8.8
727
Features by Category
User Response Methods
8.6
12
Not enough data
6.7
8
Not enough data
6.3
8
Not enough data
7.6
9
Not enough data
8.5
10
Not enough data
Participant Selection
7.2
10
Not enough data
7.2
9
Not enough data
7.8
9
Not enough data
8.3
9
Not enough data
Insights
8.9
12
Not enough data
8.2
10
Not enough data
8.9
11
Not enough data
Generative AI
7.3
8
Not enough data
Administration
8.5
9
Not enough data
8.1
9
Not enough data
9.1
9
Not enough data
Capabilities
8.1
9
Not enough data
8.5
8
Not enough data
8.5
8
Not enough data
8.3
8
Not enough data
Methodology
8.5
8
Not enough data
7.0
9
Not enough data
7.0
9
Not enough data
Generative AI
6.9
7
Not enough data
7.1
7
Not enough data
Analytics
8.6
7
Not enough data
9.0
7
Not enough data
8.6
7
Not enough data
7.4
7
Not enough data
Customization
8.1
6
Not enough data
7.5
6
Not enough data
8.3
6
Not enough data
8.9
6
Not enough data
Generative AI
6.0
5
Not enough data
5.7
5
Not enough data
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data collection
7.1
7
Not enough data
7.4
7
Not enough data
8.1
7
Not enough data
6.9
6
Not enough data
6.9
7
Not enough data
Segment Trending
6.0
7
Not enough data
6.1
6
Not enough data
7.4
7
Not enough data
5.7
7
Not enough data
Analysis
6.9
8
Not enough data
7.7
8
Not enough data
5.8
8
Not enough data
Platform
6.7
8
Not enough data
6.9
8
Not enough data
6.5
8
Not enough data
6.0
8
Not enough data
7.1
8
Not enough data
7.1
8
Not enough data
Agentic AI - Market Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
9.0
447
9.1
190
9.1
450
9.0
192
8.4
395
8.6
185
8.9
448
8.9
183
Survey Customization
8.9
431
8.6
179
8.5
394
8.6
184
8.6
360
8.5
180
8.6
313
8.5
172
Survey Insights
8.5
438
8.8
187
8.4
289
8.3
172
8.7
437
8.8
185
8.5
386
8.7
178
Agentic AI - Survey
7.7
11
7.8
36
7.9
11
7.6
36
8.2
11
8.1
36
Brand Signals
8.8
67
Not enough data
8.2
66
Not enough data
9.0
66
Not enough data
Brand Analytics
8.8
69
Not enough data
8.7
70
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Qualtrics Strategy & Research and Zoho Survey are categorized as Survey
Unique Categories
Qualtrics Strategy & Research is categorized as Brand Intelligence, Experience Management, Statistical Analysis, Market Intelligence, User Research, and Consumer Insights Platforms
Zoho Survey has no unique categories
Reviews
Reviewers' Company Size
Qualtrics Strategy & Research
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Survey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
21.2%
Education Management
11.8%
Research
7.8%
Information Technology and Services
6.6%
Market Research
4.4%
Other
48.3%
Information Technology and Services
9.5%
Education Management
6.6%
Marketing and Advertising
5.4%
Computer Software
4.8%
Financial Services
3.1%
Other
70.7%
Alternatives
Discussions
What would be the best way to restart on the basics, as I am having a little trouble on trying to get and start an existing project
3 Comments
MK
I highly recommend my users don't open Qualtrics until they've designed their survey/form/process "on paper." you shouldn't bother using Qualtrics until you...Read more
Is qualtrics better than SurveyMonkey?
3 Comments
RB
Yes in so many ways from the customized survey creation to the dashboards that align with them. With the ability to upload data and automate processes the...Read more
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