# Qualtrics Market Research vs Verint Voice of the Customer Comparison - What are their main differences? At a Glance Star Rating **Qualtrics Market Research** [ 4.4/5(3,018) ](https://www.g2.com/products/qualtrics-market-research/reviews#reviews) **Verint Voice of the Customer** [ 4.2/5(45) ](https://www.g2.com/products/verint-verint-voice-of-the-customer/reviews#reviews) Market Segments **Qualtrics Market Research** Enterprise (44.9% of reviews) **Verint Voice of the Customer** Enterprise (47.7% of reviews) Pros & Cons **Qualtrics Market Research** [ Ease of Use (296) ](https://www.g2.com/products/qualtrics-market-research/reviews?filters%5Bsentiment_snippet%5D=1259285&qs=pros-and-cons#reviews)[ Survey Creation (246) ](https://www.g2.com/products/qualtrics-market-research/reviews?filters%5Bsentiment_snippet%5D=1263803&qs=pros-and-cons#reviews)[ Survey Issues (79) ](https://www.g2.com/products/qualtrics-market-research/reviews?filters%5Bsentiment_snippet%5D=1262978&qs=pros-and-cons#reviews)[ Survey Limitations (62) ](https://www.g2.com/products/qualtrics-market-research/reviews?filters%5Bsentiment_snippet%5D=1263920&qs=pros-and-cons#reviews) **Verint Voice of the Customer** Not enough data Entry-Level Pricing **Qualtrics Market Research** No pricing available **Verint Voice of the Customer** No pricing available Summary AI Generated Summary AI-generated. Powered by real user reviews. - **G2 reviewers report** that Qualtrics Strategy & Research excels in user experience, with many praising its **intuitive interface** and the ability to create detailed surveys easily. Users appreciate the flexibility in question types and the seamless integration with other tools, making it a preferred choice for those needing a robust survey platform. - **Users say** that Verint Voice of the Customer is a versatile tool, often described as a **"swiss army knife"** for VOC needs. Reviewers highlight its capability to run multiple surveys simultaneously, which is beneficial for organizations looking to gather diverse feedback efficiently. - **According to verified reviews** , Qualtrics Strategy & Research stands out for its **quick setup process**. Users have noted that the onboarding is straightforward, allowing teams to get started with minimal hassle, which is crucial for fast-paced environments. - **Reviewers mention** that while Verint Voice of the Customer offers a cost-effective solution, some users feel it lacks the depth and advanced features found in Qualtrics. This can be a consideration for businesses that require more sophisticated survey capabilities. - **G2 reviewers highlight** that Qualtrics Strategy & Research has a strong support system, with many users noting the quality of assistance they receive. This is particularly important for organizations that may need guidance during implementation or when troubleshooting issues. - **Users report** that while both platforms have their strengths, Qualtrics Strategy & Research generally receives higher satisfaction ratings, indicating a more favorable overall experience. This is reflected in its higher G2 Score, suggesting that users feel more positively about their investment in the product. Pricing Entry-Level Pricing **Qualtrics Market Research** Qualtrics Market Research No pricing available **Verint Voice of the Customer** Verint Voice of the Customer No pricing available Free Trial **Qualtrics Market Research** Qualtrics Market Research Free Trial is available **Verint Voice of the Customer** Verint Voice of the Customer No trial information available Ratings Meets Requirements 8.9 2,516 8.2 38 Ease of Use 8.5 2,521 8.3 39 Ease of Setup 8.3 1,070 7.6 24 Ease of Admin 8.4 1,037 8.0 22 Quality of Support 8.7 2,190 8.3 37 Has the product been a good partner in doing business? 8.7 965 8.0 23 Product Direction (% positive) 8.1 2,428 7.2 41 Features by Category Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Third-Party Integrations Not enough data Not enough data To-Do List Not enough data Not enough data @mentions Not enough data Not enough data Single Sign On Not enough data Not enough data File Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Drag & Drop Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Prioritization Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Screen Sharing Not enough data Not enough data Content Management Not enough data Not enough data Brainstorming Not enough data Not enough data AI Copilot Not enough data Not enough data File Transfer Not enough data Not enough data Calendar Management Not enough data Not enough data Status Tracking Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Version Control Not enough data Not enough data Task Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Real Time Editing Not enough data Not enough data Communication Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Tagging Not enough data Not enough data Generative AI Not enough data Not enough data Assignment Management Not enough data Not enough data Task Scheduling Not enough data Not enough data Project Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Workflow Management Not enough data Not enough data Secure Data Storage Not enough data Not enough data File Sharing Not enough data Not enough data Document Storage Not enough data Not enough data Task Progress Tracking Not enough data Not enough data Discussions/Forums Not enough data Not enough data Commenting/Notes Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Contact Management Not enough data Not enough data Video Conferencing Not enough data Not enough data Progress Tracking Not enough data Not enough data Mobile Access Not enough data Not enough data API Not enough data Not enough data Document Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Customer Success[Hide 76 FeaturesShow 76 Features](javascript:void(0);) Not enough data 8.8 7 Customer Information Customer Health Scores Not enough data 9.2(won by default) 6 | Verified Customer Monitoring Not enough data 9.0(won by default) 5 | Verified Customer Profiles Not enough data 9.0(won by default) 5 Playbooks Not enough data Not enough data Customer Segments Not enough data Not enough data Product Engagement Not enough data Not enough data Surveys Not enough data 9.3(won by default) 5 | Verified NPS of Customers Not enough data Not enough data Customer Engagement Not enough data Not enough data Predictions Churn Risk Not enough data Not enough data Upsell Opportunities Not enough data Not enough data Custom Triggers Not enough data Not enough data Machine Learning Not enough data Not enough data Platform Reporting & Dashboards Not enough data 8.9(won by default) 6 | Verified Third-Party Integrations Not enough data Not enough data Data Import & Export Tools Not enough data 8.7(won by default) 5 | Verified Workflow Capability Not enough data Not enough data Notifications Not enough data 8.3(won by default) 5 | Verified Customization Not enough data 7.8(won by default) 6 | Verified Scalability Not enough data 9.0(won by default) 5 | Verified Data Security Not enough data Not enough data Performance & Reliability Not enough data 9.0(won by default) 5 | Verified User, Role, and Access Management Not enough data 8.1(won by default) 6 | Verified Collaboration Tools Not enough data Not enough data Real-Time Data Not enough data Not enough data Activity Dashboard Not enough data Not enough data Customer Experience Management Not enough data Not enough data Churn Management Not enough data Not enough data Survey/Poll Management Not enough data Not enough data Communication Management Not enough data Not enough data Task Management Not enough data Not enough data Customer Management Not enough data Not enough data Account Management Not enough data Not enough data Renewal Management Not enough data Not enough data Feedback Management Not enough data Not enough data Knowledge Base Management Not enough data Not enough data Revenue Management Not enough data Not enough data Workflow Management Not enough data Not enough data Contact Management Not enough data Not enough data Email Management Not enough data Not enough data Configurable Workflow Not enough data Not enough data Generative AI AI Text Generation Not enough data Feature Not Available AI Text Summarization Not enough data Feature Not Available Generative AI Not enough data Not enough data Agentic AI - Customer Success Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Social Media Integration Not enough data Not enough data Multi-Language Not enough data Not enough data Additional Functionality Onboarding Not enough data Not enough data Chat/Messaging Not enough data Not enough data Performance Metrics Not enough data Not enough data Activity Tracking Not enough data Not enough data CRM Not enough data Not enough data API Not enough data Not enough data Customer Database Not enough data Not enough data Customizable Templates Not enough data Not enough data Widgets Not enough data Not enough data Win/Loss Analysis Not enough data Not enough data AI Copilot Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Engagement Tracking Not enough data Not enough data Customer Segmentation Not enough data Not enough data Customizable Reports Not enough data Not enough data Drag & Drop Not enough data Not enough data Customer History Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Customizable Forms Not enough data Not enough data Customizable Branding Not enough data Not enough data Usage Tracking/Analytics Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Account Alerts Not enough data Not enough data User Research[Hide 80 FeaturesShow 80 Features](javascript:void(0);) 7.6 19 Not enough data User Response Methods Survey 8.7(won by default) 14 Not enough data Video Snippets 6.3(won by default) 8 Not enough data Video Interview 5.7(won by default) 7 Not enough data Photo Submission 7.3(won by default) 8 Not enough data Text/Notes 8.3(won by default) 9 Not enough data Commenting/Notes Not enough data Not enough data Participant Selection In-App 6.9(won by default) 9 Not enough data In-Store 6.9(won by default) 8 Not enough data On-Site 7.5(won by default) 8 Not enough data Recruitment Pool 8.1(won by default) 8 Not enough data Single Sign On Not enough data Not enough data Insights Analytics 8.9(won by default) 12 Not enough data Collaboration 8.0(won by default) 9 Not enough data Sorting 8.8(won by default) 10 Not enough data Visual Analytics Not enough data Not enough data Generative AI AI Text Summarization 6.9(won by default) 7 Not enough data Generative AI Not enough data Not enough data Additional Functionality User Journeys Not enough data Not enough data Usability Testing Not enough data Not enough data Engagement Tracking Not enough data Not enough data For Mobile Not enough data Not enough data A/B Testing Not enough data Not enough data Search/Filter Not enough data Not enough data AI Copilot Not enough data Not enough data Data Visualization Not enough data Not enough data API Not enough data Not enough data Drag & Drop Not enough data Not enough data Unmoderated Testing Not enough data Not enough data Screen Activity Recording Not enough data Not enough data Behavior Tracking Not enough data Not enough data Software Testing Management Not enough data Not enough data Performance Metrics Not enough data Not enough data Customizable Questions Not enough data Not enough data Heatmaps Not enough data Not enough data Prototype Creation Not enough data Not enough data Activity Dashboard Not enough data Not enough data Customer Segmentation Not enough data Not enough data Data Import/Export Not enough data Not enough data Trend Analysis Not enough data Not enough data User Research Analysis Not enough data Not enough data Monitoring Not enough data Not enough data Third-Party Integrations Not enough data Not enough data For Websites Not enough data Not enough data Issue Tracking Not enough data Not enough data Collaboration Tools Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Customizable Branding Not enough data Not enough data User Management Not enough data Not enough data Customizable Templates Not enough data Not enough data Design Management Not enough data Not enough data Multi-Language Not enough data Not enough data Real-Time Data Not enough data Not enough data Project Management Not enough data Not enough data Customizable Fields Not enough data Not enough data Moderated Usability Testing Not enough data Not enough data Quantitative Metrics Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Categorization/Grouping Not enough data Not enough data Tagging Not enough data Not enough data Conversion Rate Optimization Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Video recording/Transcriptions Not enough data Not enough data Customizable Categories Not enough data Not enough data Annotations Not enough data Not enough data Performance Testing Not enough data Not enough data Benchmarking Not enough data Not enough data Question Library Not enough data Not enough data Customizable Reports Not enough data Not enough data Projections Not enough data Not enough data Survey/Poll Management Not enough data Not enough data Assessment Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Video Support Not enough data Not enough data Demographic Data Not enough data Not enough data Customer Experience Management Not enough data Not enough data Workflow Management Not enough data Not enough data Geotargeting Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Email Reminders Not enough data Not enough data Audience Targeting Not enough data Not enough data Session Replay[Hide 10 FeaturesShow 10 Features](javascript:void(0);) Not enough data Not enough data User Behavior Click Tracking Not enough data Not enough data Mouse Movement Not enough data Not enough data Frustration Tracking Not enough data Not enough data A/B Testing Error and Bug Tracking Not enough data Not enough data Split URL Testing Not enough data Feature Not Available Data Analysis Not enough data Not enough data Notes Not enough data Not enough data Visitor Information User Identification Not enough data Not enough data Search Box Not enough data Feature Not Available Agentic AI - Session Replay Cross-system Integration Not enough data Not enough data Statistical Analysis[Hide 54 FeaturesShow 54 Features](javascript:void(0);) 8.0 14 Not enough data Administration Quality Control 8.5(won by default) 12 Not enough data Data Sampling 8.2(won by default) 12 Not enough data Collaboration 8.9(won by default) 12 Not enough data Multiple Data Sources Not enough data Not enough data Real-Time Data Not enough data Not enough data Statistical Process Control Not enough data Not enough data Capabilities Data Visualization 8.3(won by default) 12 Not enough data Survival Analysis 8.5(won by default) 12 Not enough data Risk Data Attributes 8.3(won by default) 11 Not enough data Cost Analysis 8.1(won by default) 12 Not enough data Multivariate Analysis Not enough data Not enough data What-if Analysis Not enough data Not enough data Statistical Analysis Not enough data Not enough data Bayesian Analysis Not enough data Not enough data Trend Analysis Not enough data Not enough data Regression Analysis Not enough data Not enough data Methodology ANOVA Support 8.3(won by default) 10 Not enough data Regression 7.0(won by default) 10 Not enough data Time Series Analysis 7.1(won by default) 11 Not enough data Generative AI AI Text Generation 7.4(won by default) 9 Not enough data AI Text Summarization 7.7(won by default) 10 Not enough data Generative AI Not enough data Not enough data Additional Functionality Compliance Tracking Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Statistical Simulation Not enough data Not enough data Forecasting Not enough data Not enough data Neural Network Modeling Not enough data Not enough data Visual Analytics Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Data Connectors Not enough data Not enough data Customizable Reports Not enough data Not enough data Drag & Drop Not enough data Not enough data Self Service Data Preparation Not enough data Not enough data Performance Metrics Not enough data Not enough data Data Transformation Not enough data Not enough data Activity Dashboard Not enough data Not enough data Data Extraction Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Predictive Analytics Not enough data Not enough data API Not enough data Not enough data AI Copilot Not enough data Not enough data Association Discovery Not enough data Not enough data Ad hoc Reporting Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Customization Not enough data Not enough data Search/Filter Not enough data Not enough data Monitoring Not enough data Not enough data Data Clustering Not enough data Not enough data Data Import/Export Not enough data Not enough data SSL Security Not enough data Not enough data File Storage Not enough data Not enough data Decision Tree Not enough data Not enough data Multiple Scoring Models Not enough data Not enough data Experience Management[Hide 55 FeaturesShow 55 Features](javascript:void(0);) 7.6 12 7.9 10 Analytics Net Promoter Score (NPS) 8.3(won by 0.5) 8 7.8 6 Customer Satisfaction (CSAT) Score 8.7(tied score) 9 8.7(tied score) 5 Customer Effort Score (CES) 8.3(won by 1.3) 8 7.0 5 Gamification 7.3(won by default) 8 Feature Not Available Customization Stakeholder Management 7.9 8 8.3(won by 0.4) 5 Multilanguage Support 7.8(won by 0.3) 9 7.5 6 Multiple Branding Support 8.1(won by default) 7 Not enough data Vertical-specific Solutions 8.6(won by default) 7 Not enough data Customizable Branding Not enough data Not enough data Knowledge Management Not enough data Not enough data Workflow Management Not enough data Not enough data Email Management Not enough data Not enough data Feedback Management Not enough data Not enough data Survey/Poll Management Not enough data Not enough data Negative Feedback Management Not enough data Not enough data Generative AI AI Text Generation 6.4(won by default) 7 Feature Not Available AI Text Summarization 6.4(won by default) 7 Feature Not Available Generative AI Not enough data Not enough data Agentic AI - Experience Management Autonomous Task Execution Not enough data Not enough data Cross-system Integration Not enough data Not enough data Natural Language Interaction 5.7(won by default) 5 Not enough data Proactive Assistance Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Social Media Integration Not enough data Not enough data Multi-Language Not enough data Not enough data Additional Functionality Real-Time Reporting Not enough data Not enough data Drag & Drop Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Dashboard Not enough data Not enough data NPS Survey Structure Not enough data Not enough data Customizable Forms Not enough data Not enough data Visual Analytics Not enough data Not enough data Data Visualization Not enough data Not enough data Customer Segmentation Not enough data Not enough data Tagging Not enough data Not enough data Customer Journey Mapping Not enough data Not enough data Text Analysis Not enough data Not enough data Customizable Reports Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data CRM Not enough data Not enough data Multi-Channel Data Collection Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Customizable Fields Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Predictive Analytics Not enough data Not enough data Collaboration Tools Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Trend Analysis Not enough data Not enough data API Not enough data Not enough data AI Copilot Not enough data Not enough data Engagement Tracking Not enough data Not enough data Customizable Templates Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Market Intelligence[Hide 20 FeaturesShow 20 Features](javascript:void(0);) 6.9 11 Not enough data Data collection Natural Language Processing (NLP) 7.1(won by default) 7 Not enough data Data Sources 7.4(won by default) 7 Not enough data Custom Research Sources 8.1(won by default) 7 Not enough data Lead Enrichment 6.9(won by default) 6 Not enough data Advanced Data Collection 6.9(won by default) 7 Not enough data Segment Trending Web 6.0(won by default) 7 Not enough data Social 6.1(won by default) 6 Not enough data Benchmarks 7.4(won by default) 7 Not enough data Finance 5.7(won by default) 7 Not enough data Analysis Custom Dashboards 7.2(won by default) 9 Not enough data Reports 7.7(won by default) 8 Not enough data Integrations 5.8(won by default) 8 Not enough data Platform Search 7.0(won by default) 9 Not enough data User, Role, And Access Management 6.9(won by default) 8 Not enough data Mobile User Support 6.9(won by default) 9 Not enough data Alerts 6.0(won by default) 8 Not enough data Collaboration 7.1(won by default) 8 Not enough data Compliance 7.1(won by default) 8 Not enough data Agentic AI - Market Intelligence Cross-system Integration Not enough data Not enough data Proactive Assistance Not enough data Not enough data Feedback Analytics[Hide 12 FeaturesShow 12 Features](javascript:void(0);) Not enough data Not enough data Feedback Management Tagging Not enough data Not enough data Segmentation Not enough data Not enough data Custom Reports and Dashboards Not enough data Not enough data Feedback Analysis Thematic Analysis Not enough data Not enough data Sentiment Analysis Not enough data Not enough data NPS/CSAT Scoring Not enough data Not enough data Feedback Sources Online Reviews Not enough data Not enough data Surveys Not enough data Not enough data Social Media Not enough data Not enough data Customer Service Channels Not enough data Not enough data Generative AI AI Text Generation Not enough data Not enough data AI Text Summarization Not enough data Not enough data Survey[Hide 64 FeaturesShow 64 Features](javascript:void(0);) 8.5 511 Not enough data Survey Management Survey Builder 9.0(won by default) 457 Not enough data Customizable Questions 9.1(won by default) 455 Not enough data Templates 8.4(won by default) 397 Not enough data Survey Distribution 8.9(won by default) 450 Not enough data Mobile Survey Not enough data Not enough data Site Intercept Survey Not enough data Not enough data Pulse Surveys Not enough data Not enough data Survey Customization Question Branching 8.9(won by default) 433 Not enough data Branding 8.5(won by default) 395 Not enough data Multimedia Support 8.5(won by default) 359 Not enough data Multilingual Surveys 8.6(won by default) 313 Not enough data Survey Insights Reporting & Analytics 8.5(won by default) 453 Not enough data BI Tools Integration 8.4(won by default) 290 Not enough data Data Exporting 8.7(won by default) 440 Not enough data Permissions 8.5(won by default) 386 Not enough data Collaboration Tools Not enough data Not enough data Presentation Tools Not enough data Not enough data Data Analysis Tools Not enough data Not enough data Real-Time Data Not enough data Not enough data Visual Analytics Not enough data Not enough data Agentic AI - Survey Adaptive Learning 7.6(won by default) 12 Not enough data Proactive Assistance 7.6(won by default) 12 Not enough data Decision Making 8.4(won by default) 15 Not enough data Dynamic Content Not enough data Not enough data Additional Functionality Single Sign On Not enough data Not enough data Phone Polling Not enough data Not enough data Online Polling Not enough data Not enough data Support Audio/Images/Video Not enough data Not enough data Engagement Tracking Not enough data Not enough data Question Library Not enough data Not enough data Data Visualization Not enough data Not enough data Survey/Poll Management Not enough data Not enough data Generative AI Not enough data Not enough data Word Clouds Not enough data Not enough data Alerts/Notifications Not enough data Not enough data AI Copilot Not enough data Not enough data Customizable Fields Not enough data Not enough data Template Management Not enough data Not enough data Email Management Not enough data Not enough data Interactive Content Not enough data Not enough data Q&A Management Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Activity Tracking Not enough data Not enough data Feedback Management Not enough data Not enough data API Not enough data Not enough data Data Cleansing Not enough data Not enough data Email Marketing Not enough data Not enough data Data Security Not enough data Not enough data Anonymous Feedback Not enough data Not enough data URL Customization Not enough data Not enough data Question Piping Not enough data Not enough data Offline Response Collection Not enough data Not enough data Activity Dashboard Not enough data Not enough data NPS Survey Structure Not enough data Not enough data Drag & Drop Not enough data Not enough data Data Import/Export Not enough data Not enough data Response Validation Not enough data Not enough data Customer Segmentation Not enough data Not enough data Response Quotas Not enough data Not enough data Multi-Language Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Email Reminders Not enough data Not enough data Gamification Not enough data Not enough data Randomization Not enough data Not enough data Brand Intelligence[Hide 5 FeaturesShow 5 Features](javascript:void(0);) 8.7 83 Not enough data Brand Signals Comparison 8.8(won by default) 66 Not enough data AI 8.2(won by default) 65 Not enough data Brand Health 9.0(won by default) 65 Not enough data Brand Analytics Trend Analysis 8.8(won by default) 68 Not enough data Tracking 8.7(won by default) 69 Not enough data Enterprise Feedback Management[Hide 65 FeaturesShow 65 Features](javascript:void(0);) Not enough data 8.5 13 Generative AI AI Text Generation Not enough data Feature Not Available AI Text Summarization Not enough data Feature Not Available Generative AI Not enough data Not enough data Survey Management Brand Design Consistency Not enough data 9.2(won by default) 10 Survey Deployment Not enough data 8.5(won by default) 11 Feedback Collection Not enough data 8.6(won by default) 12 Device Responsiveness Not enough data 8.7(won by default) 10 Surveys & Feedback Not enough data Not enough data Mobile Survey Not enough data Not enough data Pulse Surveys Not enough data Not enough data Process Management Feedback Aggregation Not enough data 7.9(won by default) 11 Trigger Alerts Not enough data 8.3(won by default) 9 Real-Time Analysis Not enough data 8.2(won by default) 10 Real-Time Action Not enough data 8.1(won by default) 9 360 Degree Feedback Not enough data Not enough data Anonymous Feedback Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Trend Analysis Not enough data Not enough data Real-Time Data Not enough data Not enough data Text Analysis Not enough data Not enough data Sentiment Analysis Not enough data Not enough data System Management Security Not enough data 9.0(won by default) 8 System Monitoring Not enough data 8.1(won by default) 9 SSL Security Not enough data Not enough data GPS Not enough data Not enough data Additional Functionality Customer Experience Management Not enough data Not enough data NPS of Employees Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Question Library Not enough data Not enough data CRM Not enough data Not enough data Data Visualization Not enough data Not enough data Multi-Channel Distribution Not enough data Not enough data Ratings/Reviews Not enough data Not enough data Negative Feedback Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Email Management Not enough data Not enough data Commenting/Notes Not enough data Not enough data AI Copilot Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Template Management Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Social Media Integration Not enough data Not enough data Text Fields Not enough data Not enough data Customizable Questions Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Customizable Branding Not enough data Not enough data Conditional Logic Not enough data Not enough data Website Integration Not enough data Not enough data Search/Filter Not enough data Not enough data Collaboration Tools Not enough data Not enough data API Not enough data Not enough data NPS of Customers Not enough data Not enough data Multi-Language Not enough data Not enough data Survey/Poll Management Not enough data Not enough data Segmentation Not enough data Not enough data Customer Segmentation Not enough data Not enough data Reminders Not enough data Not enough data NPS Survey Structure Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Widgets Not enough data Not enough data Customizable Templates Not enough data Not enough data Feedback Management Not enough data Not enough data Customizable Fields Not enough data Not enough data Question Branching Not enough data Not enough data Consumer Insights Platforms[Hide 67 FeaturesShow 67 Features](javascript:void(0);) Not enough data Not enough data Survey Design - Consumer Insights Platforms Multi-Use Methodologies Not enough data Not enough data Industry & Locale Adaptability Not enough data Not enough data Behavioral & Adaptive Logic Guidance Not enough data Not enough data Self-Serve Survey Builder Not enough data Not enough data AI Smart Probes Not enough data Not enough data Question Branching Not enough data Not enough data Conditional Logic Not enough data Not enough data Audience Access - Consumer Insights Platforms Flexible Audience Options Not enough data Not enough data Customer Data Upload Not enough data Not enough data Consumer Panels Not enough data Not enough data Real-Time Data Not enough data Not enough data Data Collection - Consumer Insights Platforms Rapid Research Not enough data Not enough data Quality Assurance Not enough data Not enough data Mobile / Mixed Mode Not enough data Not enough data Analytics - Consumer Insights Platforms AI-Powered Insights Not enough data Not enough data Qualitative Research Support Not enough data Not enough data Benchmarking & Norms Not enough data Not enough data Generative AI Not enough data Not enough data Collaboration - Consumer Insights Platforms Dashboards & Embedded Integrations Not enough data Not enough data Embeddable Reports Not enough data Not enough data Shared Workspaces Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Social Media Integration Not enough data Not enough data Customizable Reports Not enough data Not enough data Additional Functionality Customizable Questions Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Activity Tracking Not enough data Not enough data Search/Filter Not enough data Not enough data Trend Analysis Not enough data Not enough data Charting Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Face-to-Face Not enough data Not enough data Survey Sample Management Not enough data Not enough data Multi-Channel Distribution Not enough data Not enough data Customer Segmentation Not enough data Not enough data SSL Security Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Multi-Language Not enough data Not enough data Data Visualization Not enough data Not enough data Monitoring Not enough data Not enough data Drag & Drop Not enough data Not enough data Offline Access Not enough data Not enough data Data Import/Export Not enough data Not enough data Customizable Fields Not enough data Not enough data Phone-Based Not enough data Not enough data Template Management Not enough data Not enough data Reminders Not enough data Not enough data Visual Analytics Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Customizable Branding Not enough data Not enough data Panel Management Not enough data Not enough data Question Library Not enough data Not enough data Paper-Based Not enough data Not enough data Benchmarking Not enough data Not enough data API Not enough data Not enough data Single Sign On Not enough data Not enough data Survey/Poll Management Not enough data Not enough data Customizable Templates Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Multiple User Accounts Not enough data Not enough data Email Management Not enough data Not enough data Statistical Analysis Not enough data Not enough data Email Reminders Not enough data Not enough data AI Copilot Not enough data Not enough data Predictive Analytics[Hide 42 FeaturesShow 42 Features](javascript:void(0);) Not enough data Not enough data Statistical Tool Scripting Not enough data Feature Not Available Data Mining Not enough data Feature Not Available Algorithms Not enough data Not enough data Data Analysis Analysis Not enough data Not enough data Data Interaction Not enough data Feature Not Available Time Series Analysis Not enough data Not enough data Trend Analysis Not enough data Not enough data Decision Making Modeling Not enough data Not enough data Data Visualizations Not enough data Not enough data Report Generation Not enough data Not enough data Data Unification Not enough data Not enough data Customizable Reports Not enough data Not enough data Generative AI AI Text Generation Not enough data Feature Not Available AI Text Summarization Not enough data Feature Not Available Generative AI Not enough data Not enough data Additional Functionality Demand Forecasting Not enough data Not enough data AI/Machine Learning Not enough data Not enough data Drag & Drop Not enough data Not enough data For Healthcare Not enough data Not enough data Forecasting Not enough data Not enough data Data Extraction Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Decision Support Not enough data Not enough data Modeling & Simulation Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Multiple Data Sources Not enough data Not enough data For Retail Not enough data Not enough data For Education Not enough data Not enough data Data Discovery Not enough data Not enough data Graphical Workflow Editor Not enough data Not enough data Performance Metrics Not enough data Not enough data Business Rules Management Not enough data Not enough data AI Copilot Not enough data Not enough data Natural Language Processing Not enough data Not enough data Data Transformation Not enough data Not enough data Data Clustering Not enough data Not enough data API Not enough data Not enough data Data Blending Not enough data Not enough data Data Classification Not enough data Not enough data Workflow Management Not enough data Not enough data Workflow Automation Not enough data Not enough data Reviews Reviewers' Company Size [![Qualtrics Market Research](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-market-research.svg "Qualtrics Market Research")](https://www.g2.com/products/qualtrics-market-research/reviews) Qualtrics Market Research Small-Business(50 or fewer emp.) 21.7% Mid-Market(51-1000 emp.) 33.4% Enterprise(\> 1000 emp.) 44.9% [![Verint Voice of the Customer](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_19576b6f9cdacc4e3c55837439d5c78c/verint-verint-voice-of-the-customer.png "Verint Voice of the Customer")](https://www.g2.com/products/verint-verint-voice-of-the-customer/reviews) Verint Voice of the Customer Small-Business(50 or fewer emp.) 15.9% Mid-Market(51-1000 emp.) 36.4% Enterprise(\> 1000 emp.) 47.7% Small-Business (50 or fewer emp.) 21.7% 15.9% Mid-Market (51-1000 emp.) 33.4% 36.4% Enterprise (\> 1000 emp.) 44.9% 47.7% Reviewers' Industry [![Qualtrics Market Research](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-market-research.svg "Qualtrics Market Research")](https://www.g2.com/products/qualtrics-market-research/reviews) Qualtrics Market Research Higher Education 21.1% Education Management 11.7% Research 7.7% Information Technology and Services 6.7% Market Research 4.3% Other 48.5% [![Verint Voice of the Customer](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_19576b6f9cdacc4e3c55837439d5c78c/verint-verint-voice-of-the-customer.png "Verint Voice of the Customer")](https://www.g2.com/products/verint-verint-voice-of-the-customer/reviews) Verint Voice of the Customer Retail 11.4% Banking 9.1% Computer Software 9.1% Internet 9.1% Marketing and Advertising 6.8% Other 54.5% Alternatives **Qualtrics Market Research Alternatives** ![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey") [ SurveyMonkey ](/products/surveymonkey/reviews) 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