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At a Glance
Market Segments
Enterprise (44.8% of reviews)
Small-Business (61.1% of reviews)
Entry-Level Pricing
No pricing available
$49.00 Per Month
Qualtrics Strategy & Research
Star Rating
(2,984)4.4 out of 5
Market Segments
Enterprise (44.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Qualtrics Strategy & ResearchSurveyLab
Star Rating
(116)4.5 out of 5
Market Segments
Small-Business (61.1% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Qualtrics Strategy & Research excels in its powerful survey design and analytics tools, making it easy to create complex surveys and spot trends quickly. Users appreciate the advanced question logic and branching features that allow for a targeted flow of questionnaires.
- Users say that SurveyLab stands out for its user-friendly interface and extensive range of templates, which significantly simplifies the survey creation process. Many find the AI-assisted form building particularly helpful for meeting diverse market research needs without technical hassle.
- Reviewers mention that while Qualtrics Strategy & Research has a higher overall G2 Score, indicating greater user satisfaction, SurveyLab's recent feedback highlights its ease of use and setup, with many users praising the drag-and-drop functionality that enhances the survey creation experience.
- According to verified reviews, both platforms offer robust survey distribution options, but Qualtrics Strategy & Research is noted for its comprehensive reporting features that help users analyze data effectively, whereas SurveyLab is appreciated for its straightforward approach to creating professional surveys quickly.
- G2 reviewers highlight that while Qualtrics Strategy & Research is favored by enterprise users, SurveyLab's focus on small businesses allows it to cater effectively to that segment, providing tailored solutions that resonate well with smaller teams looking for efficient survey tools.
- Users report that both platforms provide solid support, but SurveyLab receives higher marks for its quality of support and user assistance, with many users noting the helpfulness of the customer service team in resolving issues and providing guidance during the survey creation process.
Pricing
Entry-Level Pricing
Qualtrics Strategy & Research
No pricing availableSurveyLab
Starter
$49.00
Per Month
Good for start. Standard online survey functionality, including question logic and graphical reports.
- Unlimited questions
- 1000 responses
- Survey templates
Free Trial
Qualtrics Strategy & Research
Free Trial is available
SurveyLab
Free Trial is available
Ratings
Meets Requirements
8.9
2,498
9.0
88
Ease of Use
8.5
2,502
9.1
87
Ease of Setup
8.3
1,051
8.9
40
Ease of Admin
8.4
1,024
9.3
26
Quality of Support
8.7
2,178
9.2
85
Has the product been a good partner in doing business?
8.7
950
9.2
26
Product Direction (% positive)
8.1
2,411
8.9
82
Features by Category
User Response Methods
8.6
12
Not enough data
6.7
8
Not enough data
6.3
8
Not enough data
7.6
9
Not enough data
8.5
10
Not enough data
Participant Selection
7.2
10
Not enough data
7.2
9
Not enough data
7.8
9
Not enough data
8.3
9
Not enough data
Insights
8.9
12
Not enough data
8.2
10
Not enough data
8.9
11
Not enough data
Generative AI
7.3
8
Not enough data
Administration
8.5
9
Not enough data
8.1
9
Not enough data
9.1
9
Not enough data
Capabilities
8.1
9
Not enough data
8.5
8
Not enough data
8.5
8
Not enough data
8.3
8
Not enough data
Methodology
8.5
8
Not enough data
7.0
9
Not enough data
7.0
9
Not enough data
Generative AI
6.9
7
Not enough data
7.1
7
Not enough data
Analytics
8.6
7
Not enough data
9.0
7
Not enough data
8.6
7
Not enough data
7.4
7
Not enough data
Customization
8.1
6
Not enough data
7.5
6
Not enough data
8.3
6
Not enough data
8.9
6
Not enough data
Generative AI
6.0
5
Not enough data
5.7
5
Not enough data
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data collection
7.1
7
Not enough data
7.4
7
Not enough data
8.1
7
Not enough data
6.9
6
Not enough data
6.9
7
Not enough data
Segment Trending
6.0
7
Not enough data
6.1
6
Not enough data
7.4
7
Not enough data
5.7
7
Not enough data
Analysis
6.9
8
Not enough data
7.7
8
Not enough data
5.8
8
Not enough data
Platform
6.7
8
Not enough data
6.9
8
Not enough data
6.5
8
Not enough data
6.0
8
Not enough data
7.1
8
Not enough data
7.1
8
Not enough data
Agentic AI - Market Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
9.0
449
9.1
42
9.1
452
8.8
44
8.4
397
8.8
43
8.9
448
8.9
44
Survey Customization
8.9
432
8.7
41
8.5
394
8.8
40
8.6
360
8.6
40
8.6
313
8.7
37
Survey Insights
8.5
440
8.7
41
8.4
289
8.6
36
8.7
437
8.5
39
8.5
386
8.8
39
Agentic AI - Survey
7.9
12
7.7
8
8.1
12
8.1
8
8.5
13
8.3
10
Customization
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
8.8
7
Not enough data
9.0
8
Additional Functionality
Not enough data
8.8
7
Not enough data
8.1
7
Not enough data
8.6
7
Not enough data
8.9
6
Not enough data
9.2
8
Brand Signals
8.8
67
Not enough data
8.2
66
Not enough data
9.0
66
Not enough data
Brand Analytics
8.8
69
Not enough data
8.7
70
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.7
9
Not enough data
8.7
9
Not enough data
8.8
8
Platform Content
Not enough data
8.3
9
Not enough data
9.1
9
Not enough data
8.7
9
Not enough data
8.9
9
Platform Additional Functionality
Not enough data
8.6
7
Not enough data
8.7
9
Not enough data
8.7
9
Not enough data
8.5
9
Platform
Not enough data
9.1
9
Not enough data
8.9
9
Not enough data
8.9
9
Not enough data
8.9
9
Not enough data
8.5
9
Not enough data
8.5
9
Not enough data
8.7
9
Not enough data
8.7
9
Categories
Categories
Shared Categories
Qualtrics Strategy & Research and SurveyLab are categorized as Survey
Unique Categories
Qualtrics Strategy & Research is categorized as Brand Intelligence, Experience Management, Statistical Analysis, Market Intelligence, User Research, and Consumer Insights Platforms
SurveyLab is categorized as Online Form Builder and Employee Engagement
Reviews
Reviewers' Company Size
Qualtrics Strategy & Research
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyLab
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
21.1%
Education Management
11.7%
Research
7.7%
Information Technology and Services
6.6%
Market Research
4.4%
Other
48.4%
Information Technology and Services
11.0%
Education Management
9.2%
Higher Education
5.5%
Marketing and Advertising
4.6%
Market Research
4.6%
Other
65.1%
Alternatives
Discussions
What would be the best way to restart on the basics, as I am having a little trouble on trying to get and start an existing project
3 Comments
MK
I highly recommend my users don't open Qualtrics until they've designed their survey/form/process "on paper." you shouldn't bother using Qualtrics until you...Read more
Is qualtrics better than SurveyMonkey?
3 Comments
RB
Yes in so many ways from the customized survey creation to the dashboards that align with them. With the ability to upload data and automate processes the...Read more
What's the best way to utilize surveylab?
3 Comments
YN
The best way to use surveylab is to be in an eligible country and not use a VPN, have a stable connection, and provide real information.Read more
Can you make the basic plans limit bigger than 1000 respondents?
2 Comments
GA
You cannot increase the limit of the basic plan unless you upgrade to the next plan. 1000 responses is a good amount to understand if your survey has value....Read more
SurveyLab has no more discussions with answers
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