Compare Qualtrics Strategy & Research and SurveyMonkey 
At a Glance
Market Segments
Enterprise (44.9% of reviews)
Small-Business (36.4% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Qualtrics Strategy & Research
Star Rating
(3,003)4.4 out of 5
Market Segments
Enterprise (44.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Qualtrics Strategy & ResearchSurveyMonkey
Star Rating
(23,495)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that while both Qualtrics Strategy & Research and SurveyMonkey offer user-friendly interfaces, SurveyMonkey stands out for its ease of use. Users appreciate that it requires no training to create surveys, making it accessible for anyone looking to gather information quickly.
- According to verified reviews, Qualtrics excels in its flexibility and customization options. Users highlight the platform's ability to tailor questions extensively, which is particularly beneficial for complex survey needs, allowing for deeper data analysis.
- Reviewers mention that SurveyMonkey's integration capabilities enhance its functionality, with users noting seamless connections to other software like Covr. This integration simplifies the survey process and improves overall efficiency, making it a preferred choice for small businesses.
- Users say that Qualtrics provides a comprehensive toolset for analyzing experience data across multiple platforms. Its analytical tools are praised for uncovering deeper insights, which can be crucial for enterprise-level users looking for robust data analysis.
- G2 reviewers highlight that while both platforms have similar star ratings, SurveyMonkey's higher G2 Score reflects a broader user satisfaction, particularly in areas like setup and administration. Users find it easier to get started and manage their surveys on SurveyMonkey.
- According to recent feedback, both platforms offer strong support, but Qualtrics is noted for its proactive assistance, helping users navigate challenges effectively. This can be a significant advantage for enterprises that require ongoing support during their survey processes.
Pricing
Entry-Level Pricing
Qualtrics Strategy & Research
No pricing availableSurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
Qualtrics Strategy & Research
Free Trial is available
SurveyMonkey
Free Trial is available
Ratings
Meets Requirements
8.9
2,506
9.0
20,625
Ease of Use
8.5
2,511
9.2
20,744
Ease of Setup
8.3
1,059
9.0
8,082
Ease of Admin
8.4
1,029
8.9
7,620
Quality of Support
8.7
2,185
8.6
14,633
Has the product been a good partner in doing business?
8.7
954
8.8
6,669
Product Direction (% positive)
8.1
2,419
7.7
20,180
Features by Category
User Response Methods
8.6
12
Not enough data
6.2
7
Not enough data
5.7
7
Not enough data
7.3
8
Not enough data
8.3
9
Not enough data
Participant Selection
6.9
9
Not enough data
6.9
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
Insights
8.9
12
Not enough data
8.0
9
Not enough data
8.8
10
Not enough data
Generative AI
6.9
7
Not enough data
Administration
8.5
12
Not enough data
8.2
12
Not enough data
8.9
12
Not enough data
Capabilities
8.2
11
Not enough data
8.3
11
Not enough data
8.3
11
Not enough data
7.9
11
Not enough data
Methodology
8.3
10
Not enough data
7.0
10
Not enough data
7.1
11
Not enough data
Generative AI
7.4
9
Not enough data
7.7
10
Not enough data
Analytics
8.3
8
Not enough data
8.7
9
Not enough data
8.3
8
Not enough data
7.3
8
Not enough data
Customization
7.9
8
Not enough data
7.5
8
Not enough data
8.1
7
Not enough data
8.6
7
Not enough data
Generative AI
6.4
7
Not enough data
6.4
7
Not enough data
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data collection
7.1
7
Not enough data
7.4
7
Not enough data
8.1
7
Not enough data
6.9
6
Not enough data
6.9
7
Not enough data
Segment Trending
6.0
7
Not enough data
6.1
6
Not enough data
7.4
7
Not enough data
5.7
7
Not enough data
Analysis
6.9
8
Not enough data
7.7
8
Not enough data
5.8
8
Not enough data
Platform
6.7
8
Not enough data
6.9
8
Not enough data
6.5
8
Not enough data
6.0
8
Not enough data
7.1
8
Not enough data
7.1
8
Not enough data
Agentic AI - Market Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
Not enough data
7.7
149
Not enough data
8.1
146
Not enough data
8.1
157
Feedback Analysis
Not enough data
8.2
146
Not enough data
7.9
145
Not enough data
7.6
139
Feedback Sources
Not enough data
8.1
148
Not enough data
9.0
168
Not enough data
7.8
139
Not enough data
7.7
137
Generative AI
Not enough data
7.4
131
Not enough data
7.6
83
Survey Management
9.0
453
9.0
1476
9.1
455
8.9
1440
8.4
397
8.6
1356
8.9
450
8.9
1409
Survey Customization
8.9
433
8.4
1166
8.5
395
8.2
1201
8.5
360
8.1
1076
8.6
314
8.1
907
Survey Insights
8.5
446
8.6
1390
8.4
289
8.0
946
8.7
439
8.5
1265
8.5
387
8.4
1140
Agentic AI - Survey
7.8
13
7.6
150
7.8
13
7.6
151
8.4
15
8.0
153
Customization
Not enough data
8.6
210
Not enough data
8.3
195
Not enough data
8.7
215
Not enough data
8.6
228
Additional Functionality
Not enough data
8.3
174
Not enough data
7.6
152
Not enough data
8.3
198
Not enough data
7.8
151
Not enough data
8.5
205
Brand Signals
8.8
67
Not enough data
8.2
66
Not enough data
9.0
66
Not enough data
Brand Analytics
8.8
69
Not enough data
8.7
70
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Qualtrics Strategy & Research and SurveyMonkey are categorized as Survey
Unique Categories
Qualtrics Strategy & Research is categorized as Brand Intelligence, Experience Management, Statistical Analysis, Market Intelligence, User Research, and Consumer Insights Platforms
SurveyMonkey is categorized as Online Form Builder and Feedback Analytics
Reviews
Reviewers' Company Size
Qualtrics Strategy & Research
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
21.1%
Education Management
11.7%
Research
7.7%
Information Technology and Services
6.7%
Market Research
4.3%
Other
48.4%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Discussions
Is qualtrics better than SurveyMonkey?
3 Comments
RB
Yes in so many ways from the customized survey creation to the dashboards that align with them. With the ability to upload data and automate processes the...Read more
What would be the best way to restart on the basics, as I am having a little trouble on trying to get and start an existing project
3 Comments
SL
Qualtrics has great training. Check out the help section located in the top right of your account after you log in.Read more
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
EK
Hello Ravish,
We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic...Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
LS
Yes. There are different visual graph options that make viewing and presenting results extremely easy.Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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