# Qualtrics Employee Experience vs Sprinklr Social Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Sprinklr Social excels in its **analytics capabilities** , with users praising its robust features and AI functionalities that simplify the analysis process. One user noted, "The analytics are very robust, as are the AI features and overall functionality," highlighting its effectiveness in summarizing relevant insights.
- **Users say** that Qualtrics Employee Experience stands out for its **hands-off approach** to data collection and analysis. Reviewers appreciate that the Qualtrics team handles much of the legwork, making it easier for organizations to gather employee feedback without extensive involvement, as one user mentioned, "I love that Qualtrics Employee Experience is handled through a service platform."
- **Reviewers mention** that Sprinklr Social is **easy to navigate** , which enhances user experience. Users have expressed satisfaction with its advocacy platform, stating, "It's easy to use and is constantly updated to improve usability," indicating a commitment to continuous improvement.
- **According to verified reviews** , Qualtrics Employee Experience is praised for its **data analysis capabilities** , with users noting that it effectively identifies engagement opportunities. One reviewer highlighted, "Qualtrics does a great job gathering information from employees and analyzing the data," showcasing its strength in understanding employee sentiment.
- **G2 reviewers report** that while Sprinklr Social has strong features, it faces challenges in **ease of setup** compared to Qualtrics. Users have indicated that the setup process can be more complex, which may require additional time and resources to fully implement.
- **Users say** that Qualtrics Employee Experience offers a more **streamlined user experience** , with higher ratings in ease of use and support quality. Reviewers have noted that the platform is intuitive and user-friendly, making it easier for teams to engage with the tool effectively.



| | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 462 | 1,214 | 
| **Largest Market Segment** | Enterprise (47.3% of reviews) | Enterprise (48.6% of reviews) | 
| **Entry Level Price** | No pricing available | $2,800.00 1 User Per Year | 

---
## Top Pros & Cons

### Qualtrics Employee Experience

Pros:
- Helpful (3 reviews)
- Ease of Use (2 reviews)

Cons:
- Difficult Usability (3 reviews)
- Complex Usability (2 reviews)

### Sprinklr Social

Pros:
- Ease of Use (79 reviews)
- Centralized Management (74 reviews)

Cons:
- Complex Usage (51 reviews)
- Learning Curve (45 reviews)

---
## Ratings Comparison
| Rating | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
  | **Meets Requirements** | 8.8 (366 reviews) | 8.1 (989 reviews) | 
  | **Ease of Use** | 8.6 (367 reviews) | 7.5 (1018 reviews) | 
  | **Ease of Setup** | 8.2 (166 reviews) | 7.0 (611 reviews) | 
  | **Ease of Admin** | 8.2 (167 reviews) | 7.3 (435 reviews) | 
  | **Quality of Support** | 8.6 (318 reviews) | 7.7 (940 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (153 reviews) | 8.0 (420 reviews) | 
  | **Product Direction (% positive)** | 7.6 (348 reviews) | 7.9 (967 reviews) | 

---
## Pricing

### Qualtrics Employee Experience

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Sprinklr Social

#### Entry-Level Pricing

Plan:  Essentials- Growth Package 

Price: $2,800.00 1 User Per Year

Description: The Standard Plan offers essential social media management 
features tailored for smaller teams, focusing on basic listening, 
publishing, engagement, and reporting. Powered by AI-driven 
capabilities, it enables teams to monitor online conversations, 
schedule and distribute content, manage audience interactions, 
and track performance efficiently. Designed for those handling 
fundamental social media operations, this plan helps streamline 
workflows and enhance strategy with simple yet effective tools. 
Ideal for businesses seeking a solid foundation in scalable, AIenhanced social media management

Key Features:
- Cross Module
- Social Publishing and Engagement 
- Social Listening 

[Browse all 2 editions](https://www.g2.com/products/sprinklr-social/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Social Media Analytics

| Product | Score | Reviews |
|---|---|---|
| **Qualtrics Employee Experience** | N/A | N/A |
| **Sprinklr Social** | 7.1/10 | 567 |

#### Social Analytics

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Competitor Analysis** | Not enough data | 7.1 (365 reviews) | 
| **Follower Analysis** | Not enough data | Feature Not Available | 
| **Post Performance** | Not enough data | 8.2 (443 reviews) | 
| **Paid Campaign Tracking** | Not enough data | Feature Not Available | 
| **Attribution** | Not enough data | Feature Not Available | 
| **Hashtag Analytics** | Not enough data | 7.1 (223 reviews) | 
| **Sentiment Analysis** | Not enough data | 7.1 (235 reviews) | 

#### Reports & Dashboards

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Report Customizability** | Not enough data | 8.1 (448 reviews) | 
| **Report Exporting** | Not enough data | 8.0 (445 reviews) | 
| **Scalability** | Not enough data | 8.2 (437 reviews) | 
| **White Label** | Not enough data | Feature Not Available | 

#### Agentic AI - Social Media Analytics

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.4 (39 reviews) | 
| **Cross-system Integration** | Not enough data | 6.5 (39 reviews) | 
| **Adaptive Learning** | Not enough data | 6.2 (38 reviews) | 
| **Proactive Assistance** | Not enough data | 6.0 (38 reviews) | 
| **Decision Making** | Not enough data | 6.5 (38 reviews) | 

### Exit Interview Management

| Product | Score | Reviews |
|---|---|---|
| **Qualtrics Employee Experience** | 8.9/10 | 72 |
| **Sprinklr Social** | N/A | N/A |

#### Basics

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Interoperability** | 8.8 (57 reviews) | Not enough data | 
| **Performance** | 9.1 (60 reviews) | Not enough data | 
| **Mobility** | 8.5 (55 reviews) | Not enough data | 
| **Internationalization** | 9.0 (54 reviews) | Not enough data | 

#### Content

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Content Management** | 8.8 (57 reviews) | Not enough data | 
| **Content Library** | 8.9 (55 reviews) | Not enough data | 
| **Content Creation** | 9.0 (58 reviews) | Not enough data | 

#### Data

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Platform Search** | 8.9 (57 reviews) | Not enough data | 
| **Alerts and Notifications** | 8.9 (57 reviews) | Not enough data | 
| **Visualization** | 9.1 (59 reviews) | Not enough data | 

#### Agentic AI - Exit Interview Management

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Social Media Management

| Product | Score | Reviews |
|---|---|---|
| **Qualtrics Employee Experience** | N/A | N/A |
| **Sprinklr Social** | 7.4/10 | 711 |

#### Content & Collaboration

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Content Calendar** | Not enough data | 8.5 (347 reviews) | 
| **Content Library** | Not enough data | 8.0 (333 reviews) | 
| **Shared Inbox** | Not enough data | 7.6 (312 reviews) | 
| **Approval Workflows** | Not enough data | 7.9 (336 reviews) | 
| **Users and Permissions** | Not enough data | 7.9 (344 reviews) | 
| **Content Creation** | Not enough data | 7.3 (237 reviews) | 

#### Social Management

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Social Analytics** | Not enough data | 8.2 (582 reviews) | 
| **Social Publishing** | Not enough data | 8.6 (555 reviews) | 
| **Campaign Optimization** | Not enough data | Feature Not Available | 
| **Social Engagement** | Not enough data | 8.3 (581 reviews) | 
| **Social Ads** | Not enough data | 7.3 (420 reviews) | 
| **Campaign Planning** | Not enough data | 7.4 (243 reviews) | 
| **Hashtag Capabilites** | Not enough data | 7.3 (202 reviews) | 

#### Agentic AI - Social Media Management

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.5 (58 reviews) | 
| **Multi-step Planning** | Not enough data | 6.6 (55 reviews) | 
| **Cross-system Integration** | Not enough data | 6.7 (63 reviews) | 
| **Adaptive Learning** | Not enough data | 6.3 (55 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.5 (57 reviews) | 
| **Proactive Assistance** | Not enough data | 6.4 (53 reviews) | 
| **Decision Making** | Not enough data | 6.5 (53 reviews) | 

### Review Management

| Product | Score | Reviews |
|---|---|---|
| **Qualtrics Employee Experience** | N/A | N/A |
| **Sprinklr Social** | 7.7/10 | 65 |

#### Collection

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Authentication** | Not enough data | Feature Not Available | 
| **Review Forms** | Not enough data | 7.4 (47 reviews) ✓ Verified | 
| **Personalization** | Not enough data | Feature Not Available | 
| **Engagement** | Not enough data | 8.4 (56 reviews) ✓ Verified | 
| **Community Q&A** | Not enough data | Feature Not Available | 

#### Agentic AI - Review Management

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 7.2 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.3 (10 reviews) | 

#### Moderation

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Reviewer Validation** | Not enough data | 7.8 (48 reviews) ✓ Verified | 
| **Response Types** | Not enough data | Feature Not Available | 
| **Legal Agreements** | Not enough data | 8.2 (46 reviews) ✓ Verified | 

#### Use Cases

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **E-commerce** | Not enough data | 7.5 (46 reviews) ✓ Verified | 
| **Retail** | Not enough data | 7.6 (45 reviews) ✓ Verified | 
| **Customer Service** | Not enough data | 8.1 (52 reviews) ✓ Verified | 

#### Administration

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Incentives** | Not enough data | Feature Not Available | 
| **Syndication** | Not enough data | Feature Not Available | 
| **Insights** | Not enough data | 8.2 (55 reviews) ✓ Verified | 
| **Content** | Not enough data | 8.3 (54 reviews) ✓ Verified | 
| **Sampling** | Not enough data | 7.3 (45 reviews) ✓ Verified | 

#### Display Options

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Badges** | Not enough data | 7.1 (44 reviews) ✓ Verified | 
| **Widgets** | Not enough data | Feature Not Available | 
| **Integration & APIs** | Not enough data | 7.2 (52 reviews) ✓ Verified | 
| **Marketing** | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 

### Employee Advocacy

| Product | Score | Reviews |
|---|---|---|
| **Qualtrics Employee Experience** | N/A | N/A |
| **Sprinklr Social** | 7.2/10 | 31 |

#### Content Sharing

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Social sharing** | Not enough data | 7.4 (30 reviews) | 
| **Content scheduling** | Not enough data | 7.9 (30 reviews) | 
| **Content optimization** | Not enough data | 7.5 (29 reviews) | 
| **Content templates** | Not enough data | Feature Not Available | 
| **AI Content Generation** | Not enough data | Not enough data | 
| **Content Settings** | Not enough data | Not enough data | 

#### Content Dashboard

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Company news** | Not enough data | Feature Not Available | 
| **Coworker content** | Not enough data | Feature Not Available | 
| **Brand content sharing** | Not enough data | Feature Not Available | 

#### Analytics

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Engagement tracking** | Not enough data | 7.8 (29 reviews) | 
| **KPI Tracking** | Not enough data | Feature Not Available | 
| **Trends** | Not enough data | 6.9 (28 reviews) | 
| **Gamification** | Not enough data | Feature Not Available | 

#### Platform

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Integrations** | Not enough data | 6.6 (27 reviews) | 
| **Mobile** | Not enough data | 6.3 (29 reviews) | 
| **Adoption Insight** | Not enough data | 7.3 (28 reviews) | 
| **Auto-translation & multiple language management** | Not enough data | 7.2 (27 reviews) | 

#### Agentic AI - Employee Advocacy

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.3 (5 reviews) | 
| **Cross-system Integration** | Not enough data | 7.0 (5 reviews) | 
| **Proactive Assistance** | Not enough data | 7.7 (5 reviews) | 

### Social Media Listening Tools

| Product | Score | Reviews |
|---|---|---|
| **Qualtrics Employee Experience** | N/A | N/A |
| **Sprinklr Social** | 7.4/10 | 492 |

#### Monitoring & Listening

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Social Measurement** | Not enough data | 8.2 (407 reviews) | 
| **Influencer Identification** | Not enough data | 7.0 (334 reviews) | 
| **Brand Monitoring** | Not enough data | 8.3 (158 reviews) | 
| **Keyword Tracking** | Not enough data | 8.2 (160 reviews) | 
| **Trend Analysis** | Not enough data | 7.5 (156 reviews) | 
| **Competitor Analysis** | Not enough data | 7.5 (147 reviews) | 

#### Agentic AI - Social Media Listening Tools

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.9 (30 reviews) | 
| **Cross-system Integration** | Not enough data | 6.7 (30 reviews) | 
| **Adaptive Learning** | Not enough data | 6.7 (30 reviews) | 
| **Proactive Assistance** | Not enough data | 6.7 (32 reviews) | 
| **Decision Making** | Not enough data | 7.2 (32 reviews) | 

#### Data Management & Analysis

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Sentiment Analysis** | Not enough data | 7.1 (367 reviews) | 
| **Social Reporting** | Not enough data | 8.3 (406 reviews) | 
| **Alerts and Notifications** | Not enough data | 7.9 (159 reviews) | 
| **Advanced Data Filtering** | Not enough data | 7.7 (149 reviews) | 

### 360 Feedback Software

| Product | Score | Reviews |
|---|---|---|
| **Qualtrics Employee Experience** | 9.0/10 | 50 |
| **Sprinklr Social** | N/A | N/A |

#### Performance reviews

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **customizable forms** | 9.1 (42 reviews) | Not enough data | 
| **360 reviews** | 9.3 (42 reviews) | Not enough data | 

#### Feedback

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **requesting feedback** | 8.9 (42 reviews) | Not enough data | 
| **continuous feedback** | 8.9 (41 reviews) | Not enough data | 

#### Data

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Dashboard and Reporting** | 8.9 (44 reviews) | Not enough data | 
| **Historical Analysis** | 9.2 (41 reviews) | Not enough data | 

### Social Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **Qualtrics Employee Experience** | N/A | N/A |
| **Sprinklr Social** | 7.6/10 | 59 |

#### Content

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Types** | Not enough data | 8.0 (57 reviews) | 
| **Migration** | Not enough data | 7.7 (55 reviews) | 
| **Publishing** | Not enough data | 8.2 (56 reviews) | 
| **UGC** | Not enough data | 7.5 (54 reviews) | 

#### Engagement

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Live Streaming** | Not enough data | 6.9 (53 reviews) | 
| **Omnichannel** | Not enough data | 7.2 (52 reviews) | 
| **Personalization** | Not enough data | 7.9 (53 reviews) | 
| **Conversational Commerce** | Not enough data | 7.1 (50 reviews) | 
| **Moderation** | Not enough data | 7.8 (52 reviews) | 

#### Social Shopping

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Promotions** | Not enough data | Feature Not Available | 
| **Shoppable Media** | Not enough data | 6.9 (50 reviews) | 
| **AR/VR** | Not enough data | Feature Not Available | 
| **Social Store** | Not enough data | 7.3 (51 reviews) | 

#### Analytics

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Product Insights** | Not enough data | Feature Not Available | 
| **Social Listening** | Not enough data | 8.3 (53 reviews) | 
| **Campaigns** | Not enough data | 7.9 (51 reviews) | 

### Social Customer Service

| Product | Score | Reviews |
|---|---|---|
| **Qualtrics Employee Experience** | N/A | N/A |
| **Sprinklr Social** | 7.7/10 | 350 |

#### Generative AI

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.9 (133 reviews) | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 

#### Process

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Mentions** | Not enough data | 8.2 (266 reviews) | 
| **Tickets** | Not enough data | 7.7 (243 reviews) | 
| **Macros** | Not enough data | 8.2 (250 reviews) | 

#### Channels

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Email** | Not enough data | 7.5 (198 reviews) | 
| **Social** | Not enough data | 8.7 (281 reviews) | 
| **Live Chat** | Not enough data | 7.5 (191 reviews) | 
| **Phone** | Not enough data | 6.8 (178 reviews) | 
| **Text** | Not enough data | 7.3 (185 reviews) | 

#### Insight

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Surveys** | Not enough data | 7.6 (200 reviews) | 
| **Reporting** | Not enough data | 8.4 (277 reviews) | 
| **Visitor Activity** | Not enough data | 7.9 (223 reviews) | 
| **Help Desk** | Not enough data | 7.7 (233 reviews) | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **Qualtrics Employee Experience** | N/A | N/A |
| **Sprinklr Social** | N/A | N/A |

#### Generative AI

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Conversational Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **Qualtrics Employee Experience** | N/A | N/A |
| **Sprinklr Social** | N/A | N/A |

#### Conversational AI - Conversational Commerce Platforms

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **AI chatbots** | Not enough data | Not enough data | 
| **Messaging and Notifications** | Not enough data | Not enough data | 
| **AI agents ** | Not enough data | Not enough data | 
| **Voice assistants** | Not enough data | Not enough data | 
| **Communication apps** | Not enough data | Not enough data | 

#### Platform integration - Conversational Commerce Platforms

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Ecommerce stores** | Not enough data | Not enough data | 
| **Sales channels** | Not enough data | Not enough data | 
| **Payment Platform** | Not enough data | Not enough data | 
| **Internal tools** | Not enough data | Not enough data | 

#### Analytics and Reporting - Conversational Commerce Platforms

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Conversational analytics** | Not enough data | Not enough data | 
| **Advance reporting** | Not enough data | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Qualtrics Employee Experience** | N/A | N/A |
| **Sprinklr Social** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Brand Advocacy

| Product | Score | Reviews |
|---|---|---|
| **Qualtrics Employee Experience** | N/A | N/A |
| **Sprinklr Social** | N/A | N/A |

#### Discovery

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Referral Program** | Not enough data | Not enough data | 
| **Incentives** | Not enough data | Not enough data | 
| **3rd-Party Trends** | Not enough data | Not enough data | 

#### Insight

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Monitoring** | Not enough data | Not enough data | 
| **Adoption Insight** | Not enough data | Not enough data | 
| **Engagement Analysis** | Not enough data | Not enough data | 

#### Mobile

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Mobile Optimization** | Not enough data | Not enough data | 

#### Platform

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Multichannel Sharing** | Not enough data | Not enough data | 
| **Forum** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 
| **Content Distribution** | Not enough data | Not enough data | 

### Employee Engagement

| Product | Score | Reviews |
|---|---|---|
| **Qualtrics Employee Experience** | 8.5/10 | 281 |
| **Sprinklr Social** | N/A | N/A |

#### Platform Basics

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Performance Benchmarking** | 8.4 (174 reviews) | Not enough data | 
| **Reporting & Dashboards** | 8.4 (221 reviews) | Not enough data | 
| **Interoperability** | 8.6 (85 reviews) | Not enough data | 

#### Platform Content

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Employee Pulse Surveys** | 8.8 (180 reviews) | Not enough data | 
| **Survey Customization** | 8.8 (221 reviews) | Not enough data | 
| **Goal and Challenge Creation** | Feature Not Available | Not enough data | 
| **Science-based templates** | 8.7 (82 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Employee Segmenting** | Feature Not Available | Not enough data | 
| **Goal and Challenge Creation** | Feature Not Available | Not enough data | 
| **Peer Recognition** | Feature Not Available | Not enough data | 
| **Social Feedback Portal** | 8.4 (153 reviews) | Not enough data | 

#### Platform

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Customization ** | 8.4 (140 reviews) | Not enough data | 
| **Integration APIs** | 8.3 (81 reviews) | Not enough data | 
| **Internationalization** | 8.6 (99 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.5 (129 reviews) | Not enough data | 
| **Dashboards** | 8.5 (141 reviews) | Not enough data | 

### AI Customer Support Agents

| Product | Score | Reviews |
|---|---|---|
| **Qualtrics Employee Experience** | N/A | N/A |
| **Sprinklr Social** | N/A | N/A |

#### Customer Query Resolution - AI Customer Support Agents

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Automated Ticket Resolution** | Not enough data | Not enough data | 
| **Contextual Response Generation** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Knowledge Base Utilization** | Not enough data | Not enough data | 
| **Multilingual Support** | Not enough data | Not enough data | 

#### Customer Interaction Automation - AI Customer Support Agents

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Proactive Customer Outreach** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Escalation Handling** | Not enough data | Not enough data | 
| **Workflow Optimization** | Not enough data | Not enough data | 

#### Automation

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 

#### Autonomy

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Qualtrics Employee Experience** | N/A | N/A |
| **Sprinklr Social** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [SAP Store Software](https://www.g2.com/categories/sap-store)

**Unique to Qualtrics Employee Experience (3):** [360 Feedback Software](https://www.g2.com/categories/360-feedback-software), [Exit Interview Management Software](https://www.g2.com/categories/exit-interview-management), [Employee Engagement Software](https://www.g2.com/categories/employee-engagement)

**Unique to Sprinklr Social (10):** [Conversational Commerce Platforms](https://www.g2.com/categories/conversational-commerce-platforms), [Social Commerce Platforms](https://www.g2.com/categories/social-commerce-platforms), [Employee Advocacy Software](https://www.g2.com/categories/employee-advocacy), [Social Customer Service Software](https://www.g2.com/categories/social-customer-service), [Social Media Analytics Software](https://www.g2.com/categories/social-media-analytics), [Social Media Suites](https://www.g2.com/categories/social-media-suites), [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt), [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools), [Review Management Software](https://www.g2.com/categories/review-management-software), [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents)


---
## Reviewer Demographics

### By Company Size

| Segment | Qualtrics Employee Experience | Sprinklr Social | 
|---|---|---|
| **Small-Business** | 15.2% | 22.3% | 
| **Mid-Market** | 37.5% | 29.1% | 
| **Enterprise** | 47.3% | 48.6% | 

### By Industry

#### Qualtrics Employee Experience

- **Higher Education:** 19.3%
- **Information Technology and Services:** 12.3%
- **Hospital & Health Care:** 6.3%
- **Education Management:** 5.2%
- **Market Research:** 4.7%
- **Financial Services:** 3.6%
- **Computer Software:** 3.4%
- **Marketing and Advertising:** 2.7%
- **Non-Profit Organization Management:** 2.7%
- **Hospitality:** 2.2%
- **Other:** 37.7%

#### Sprinklr Social

- **Marketing and Advertising:** 14.6%
- **Information Technology and Services:** 6.1%
- **Retail:** 4.6%
- **Financial Services:** 4.5%
- **Consumer Services:** 4.3%
- **Computer Software:** 4.0%
- **Consumer Goods:** 3.9%
- **Entertainment:** 3.6%
- **Hospital & Health Care:** 3.3%
- **Automotive:** 2.6%
- **Other:** 48.4%

---
## Alternatives

### Alternatives to Qualtrics Employee Experience

- [Lattice](https://www.g2.com/products/lattice-lattice/reviews) — 4.7/5 stars (4113 reviews)
- [15Five](https://www.g2.com/products/15five/reviews) — 4.6/5 stars (1914 reviews)
- [Culture Amp](https://www.g2.com/products/culture-amp/reviews) — 4.5/5 stars (1587 reviews)
- [Workleap](https://www.g2.com/products/workleap/reviews) — 4.3/5 stars (1090 reviews)
- [Quantum Workplace](https://www.g2.com/products/quantum-workplace/reviews) — 4.3/5 stars (852 reviews)
- [TINYpulse by WebMD Health Services](https://www.g2.com/products/webmd-health-services-tinypulse-by-webmd-health-services/reviews) — 4.4/5 stars (214 reviews)
- [Leapsome](https://www.g2.com/products/leapsome/reviews) — 4.8/5 stars (2490 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2066 reviews)
- [WorkTango](https://www.g2.com/products/worktango/reviews) — 4.7/5 stars (1328 reviews)
- [Viva Glint](https://www.g2.com/products/viva-glint/reviews) — 4.6/5 stars (42 reviews)

### Alternatives to Sprinklr Social

- [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews) — 4.4/5 stars (382 reviews)
- [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6535 reviews)
- [Hootsuite](https://www.g2.com/products/hootsuite/reviews) — 4.3/5 stars (7331 reviews)
- [Meltwater](https://www.g2.com/products/meltwater/reviews) — 4.1/5 stars (2657 reviews)
- [Brandwatch Social Media Management](https://www.g2.com/products/brandwatch-social-media-management/reviews) — 4.0/5 stars (983 reviews)
- [Agorapulse](https://www.g2.com/products/agorapulse/reviews) — 4.5/5 stars (973 reviews)
- [Sendible](https://www.g2.com/products/sendible/reviews) — 4.5/5 stars (905 reviews)
- [Oktopost](https://www.g2.com/products/oktopost/reviews) — 4.4/5 stars (200 reviews)
- [Zoho Social](https://www.g2.com/products/zoho-social/reviews) — 4.6/5 stars (2935 reviews)
- [Dash Social](https://www.g2.com/products/dash-social/reviews) — 4.7/5 stars (410 reviews)

---
## Top Discussions

### Qualtrics Employee Experience

- Title: [what is the best browser platform for creating surveys with qualtrix?](https://www.g2.com/discussions/what-is-the-best-browser-platform-for-creating-surveys-with-qualtrix) — 2 comments, 1 upvote
  > **Top comment:** "We used Chrome for the admin & creation of our survey with no issues. Since the survey can be completed by a smartphone or computer, I'm sure other browsers..."
- Title: [What is qualtrics experience management?](https://www.g2.com/discussions/what-is-qualtrics-experience-management) — 1 comment
  > **Top comment:** "Platform that helps businesses to understand and improve the experiences of their customers and employees. By using data and feedback to drive..."
- Title: [how can i  create personalised email on your site](https://www.g2.com/discussions/15952-how-can-i-create-personalised-email-on-your-site) — 1 comment, 1 upvote
  > **Top comment:** "I don't know the answer to this but placing a reply here so I no longer receive emails asking me to answer. Sorry I couldn't be of help. "

### Sprinklr Social

- Title: [What is the best way to find hashtags that are getting traffic.](https://www.g2.com/discussions/34161-what-is-the-best-way-to-find-hashtags-that-are-getting-traffic) — 1 comment, 1 upvote
  > **Top comment:** "semrush.com is Great!

You pay for what ya get if ya get me"
- Title: [Can I use this for my personal accounts?](https://www.g2.com/discussions/33990-can-i-use-this-for-my-personal-accounts) — 1 comment, 1 upvote
  > **Top comment:** "Hello everyone , here’s your  opportunity for you to achieve your dreams of being a multi million dollar rich through trading , I once loss all I got through..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/qualtrics-employee-experience-vs-sprinklr-social)