Reduce your software costs by 18% overnight

Compare Qualtrics Customer Experience and Verint Foresee

See this
side-by-side comparison of Qualtrics Customer Experience vs. Verint Foresee
based on preference data from user reviews. Qualtrics Customer Experience rates 4.2/5 stars with 288 reviews. By contrast, Verint Foresee rates 4.0/5 stars with 12 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
Add Product
Qualtrics Customer Experience
Qualtrics Customer Experience
(288)
4.2 out of 5
Qualtrics Customer Experience
Optimized for quick response
Verint Foresee
Verint Foresee
(12)
4.0 out of 5
Verint Foresee
Star Rating
Qualtrics Customer Experience
Qualtrics Customer Experience
Verint Foresee
Verint Foresee
Market Segments
Qualtrics Customer Experience
Qualtrics Customer Experience
Enterprise (61.7% of reviews)
Verint Foresee
Verint Foresee
Enterprise (83.3% of reviews)
Entry Level Price
Qualtrics Customer Experience
Qualtrics Customer Experience
No pricing information available
Verint Foresee
Verint Foresee
No pricing information available

Qualtrics Customer Experience vs Verint Foresee

When assessing the two solutions, reviewers found Qualtrics Customer Experience easier to use, set up, and do business with overall. However, reviewers preferred the ease of administration with Verint Foresee.

  • Reviewers felt that Qualtrics Customer Experience meets the needs of their business better than Verint Foresee.
  • When comparing quality of ongoing product support, reviewers felt that Qualtrics Customer Experience is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Qualtrics Customer Experience over Verint Foresee.
Categories
Shared Categories
Qualtrics Customer Experience
Qualtrics Customer Experience
Verint Foresee
Verint Foresee
Qualtrics Customer Experience and Verint Foresee are categorized as Experience Management
Unique Categories
Qualtrics Customer Experience
Qualtrics Customer Experience is categorized as Feedback Analytics
Verint Foresee
Verint Foresee is categorized as Session Replay and Customer Success
Pricing
Qualtrics Customer Experience
Qualtrics Customer Experience Pricing
Free Trial Unavailable
Verint Foresee
Verint Foresee Pricing
Free Trial Unavailable
Ask a Question

Have questions for Qualtrics Customer Experience and Verint Foresee?

Start a private conversation.
Ratings
Meets Requirements
Qualtrics Customer Experience
Qualtrics Customer Experience
8.8
Responses: 241
Verint Foresee
Verint Foresee
8.2
Responses: 12
Ease of Use
Qualtrics Customer Experience
Qualtrics Customer Experience
8.3
Responses: 242
Verint Foresee
Verint Foresee
7.6
Responses: 12
Ease of Setup
Qualtrics Customer Experience
Qualtrics Customer Experience
7.4
Responses: 188
Verint Foresee
Verint Foresee
7.1
Responses: 7
Ease of Admin
Qualtrics Customer Experience
Qualtrics Customer Experience
7.7
Responses: 189
Verint Foresee
Verint Foresee
8.1
Responses: 7
Quality of Support
Qualtrics Customer Experience
Qualtrics Customer Experience
8.5
Responses: 228
Verint Foresee
Verint Foresee
8.1
Responses: 12
Ease of Doing Business With
Qualtrics Customer Experience
Qualtrics Customer Experience
8.6
Responses: 181
Verint Foresee
Verint Foresee
7.9
Responses: 7
Product Direction (% positive)
Qualtrics Customer Experience
Qualtrics Customer Experience
8.4
Responses: 232
Verint Foresee
Verint Foresee
8.1
Responses: 12
Features
Analytics
Net Promoter Score (NPS)
Qualtrics Customer Experience
Qualtrics Customer Experience
9.6
Responses: 9
Verint Foresee
Verint Foresee
Not enough data available
Customer Satisfaction (CSAT) Score
Qualtrics Customer Experience
Qualtrics Customer Experience
9.4
Responses: 8
Verint Foresee
Verint Foresee
Not enough data available
Customer Effort Score (CES)
Qualtrics Customer Experience
Qualtrics Customer Experience
9.3
Responses: 7
Verint Foresee
Verint Foresee
Not enough data available
Gamification
Qualtrics Customer Experience
Qualtrics Customer Experience
Not enough data available
Verint Foresee
Verint Foresee
Not enough data available
Customization
Stakeholder Management
Qualtrics Customer Experience
Qualtrics Customer Experience
8.6
Responses: 6
Verint Foresee
Verint Foresee
Not enough data available
Multilanguage Support
Qualtrics Customer Experience
Qualtrics Customer Experience
9.0
Responses: 7
Verint Foresee
Verint Foresee
Not enough data available
Multiple Branding Support
Qualtrics Customer Experience
Qualtrics Customer Experience
9.3
Responses: 7
Verint Foresee
Verint Foresee
Not enough data available
Vertical-specific Solutions
Qualtrics Customer Experience
Qualtrics Customer Experience
8.1
Responses: 6
Verint Foresee
Verint Foresee
Not enough data available
Reviewers' Company Size
Reviewers of both Qualtrics Customer Experience and Verint Foresee were most often representing companies in the Enterprise segment.
Small-Business
(50 or fewer emp.)
Qualtrics Customer Experience
Qualtrics Customer Experience
4.3%
Verint Foresee
Verint Foresee
0%
Mid-Market
(51-1000 emp.)
Qualtrics Customer Experience
Qualtrics Customer Experience
33.9%
Verint Foresee
Verint Foresee
16.7%
Enterprise
(> 1000 emp.)
Qualtrics Customer Experience
Qualtrics Customer Experience
61.7%
Verint Foresee
Verint Foresee
83.3%
Reviewers' Industry
Qualtrics Customer Experience
Qualtrics Customer Experience Industry
Education Management
8.3%
Computer Software
6.9%
Insurance
6.5%
Financial Services
6.5%
Higher Education
6.1%
Other
65.7%
Verint Foresee
Verint Foresee Industry
Banking
25.0%
Retail
16.7%
Internet
16.7%
Real Estate
8.3%
Newspapers
8.3%
Other
25.0%
Reviews
Most Helpful Favorable Review
Qualtrics Customer Experience
Mark S.
Administrator in Financial Services

The thing we like the best about Qualtrics CX is the functionality, once connected and running the dashboards are amazing. We have found the text analytics incredibly insightful, to the point that we put more emphasis on that than the NPS or CES scores.

Verint Foresee
GR
User in Retail

Satisfaction Scores, Open-Ends and Priority Map. Satisfaction scores broken down by elements and impact help in gauging site performance by usability. Open-Ends provide direct customer feedback by average satisfaction scores. Priority Map enables comparison...

Most Helpful Critical Review
Qualtrics Customer Experience
G
Executive Sponsor in Banking

Basic features are not available, such as "if then" for drop down. If you select X, then Y populates. If there is a required field, the red asterisk can not be placed in the proper spot. User hierarchy is not integrated into the platform.

Top Alternatives
Discussions
Qualtrics Customer Experience
Qualtrics Customer Experience Discussions
How do other school districts use the platform? We are always looking for ways to improve our use.
1 comment
NT
@shawnwigg on Twitter is an excellent resource on this use caseRead more
Monty the Mongoose crying
Qualtrics Customer Experience has no more discussions with answers
Verint Foresee
Verint Foresee Discussions
Monty the Mongoose crying
Verint Foresee has no discussions with answers
Screenshots
Qualtrics Customer Experience
Qualtrics Customer Experience Screenshots
No screenshots provided
Verint Foresee
Verint Foresee Screenshots
Downloads
Qualtrics Customer Experience
Qualtrics Customer Experience Downloads
No downloads provided
Verint Foresee
Verint Foresee Downloads
No downloads provided
Ask Qualtrics Customer Experience a QuestionContact Qualtrics Customer ExperienceAsk Verint Foresee a QuestionContact Verint Foresee
Need help?
I can help.
Kate
Learning about Business Software?
Ask the community