# Qualtrics Customer Experience vs Sprout Social Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Sprout Social excels in user experience, with many praising its ability to centralize messages into one inbox, which enhances social media reporting and reduces errors. Users find it particularly helpful for planning and managing their social media platforms.
- **Users say** that while Qualtrics Customer Experience offers a robust set of features, it can be overwhelming for those who prefer a more straightforward approach. However, its flexibility allows users to be specific about their needs without being forced to engage with all features at once.
- **Reviewers mention** that Sprout Social's ease of use is a standout feature, with many highlighting the intuitive setup process. One user noted that the platform is very user-friendly, making it easy to schedule content and access analytics all in one place.
- **According to verified reviews** , Qualtrics Customer Experience shines in its ability to capture feedback through various methods, including passive listening posts. This feature allows organizations to gather sentiment without requiring direct input, which can lead to a deeper understanding of customer experiences.
- **Users appreciate** the quality of support provided by both platforms, but Sprout Social slightly edges out with higher ratings. Reviewers have noted that the support team is responsive and helpful, which enhances the overall user experience.
- **G2 reviewers highlight** that while Sprout Social is particularly favored by small businesses, Qualtrics Customer Experience is more aligned with enterprise needs, making it a better fit for larger organizations looking for comprehensive customer experience solutions.



| | Qualtrics Customer Experience | Sprout Social | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 751 | 6,422 | 
| **Largest Market Segment** | Enterprise (51.5% of reviews) | Small-Business (44.7% of reviews) | 
| **Entry Level Price** | Contact Us | Starting at $79.00 1 user/per month (billed annually) | 

---
## Top Pros & Cons

### Qualtrics Customer Experience

Pros:
- Ease of Use (18 reviews)
- Analytics (14 reviews)

Cons:
- Complexity (7 reviews)
- Improvement Needed (7 reviews)

### Sprout Social

Pros:
- Ease of Use (1819 reviews)
- Post Scheduling (1211 reviews)

Cons:
- Missing Features (707 reviews)
- Limited Features (527 reviews)

---
## Ratings Comparison
| Rating | Qualtrics Customer Experience | Sprout Social | 
|---|---|---|
  | **Meets Requirements** | 8.6 (602 reviews) | 8.5 (5437 reviews) | 
  | **Ease of Use** | 8.4 (605 reviews) | 8.8 (5498 reviews) | 
  | **Ease of Setup** | 7.6 (362 reviews) | 8.7 (3853 reviews) | 
  | **Ease of Admin** | 7.9 (349 reviews) | 8.8 (2247 reviews) | 
  | **Quality of Support** | 8.5 (569 reviews) | 8.6 (4853 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (341 reviews) | 8.7 (2213 reviews) | 
  | **Product Direction (% positive)** | 8.6 (579 reviews) | 8.9 (5322 reviews) | 

---
## Pricing

### Qualtrics Customer Experience

#### Entry-Level Pricing

Plan: Frontline Care

Price: Contact Us

Description: Best for customer experience and contact center leaders who want to retain and upsell more customers

Key Features:
- Contact Center Analytics
- Quality Management and Compliance (add-on)
- Real-Time Agent Productivity (add-on)

[Browse all 4 editions](https://www.g2.com/products/qualtrics-customer-experience/pricing)

#### Free Trial

No

### Sprout Social

#### Entry-Level Pricing

Plan: Essentials

Price: Starting at $79.00 1 user/per month (billed annually)

Description: Created for social media professionals focused on simplifying publishing workflows.

Key Features:
- Connect up to 5 social profiles
- Increase your visibility with optimal send times
- Track performance with profile and post-level reporting

[Browse all 5 editions](https://www.g2.com/products/sprout-social/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Social Media Analytics

| Product | Score | Reviews |
|---|---|---|
| **Qualtrics Customer Experience** | 8.3/10 | 86 |
| **Sprout Social** | 7.3/10 | 3638 |

#### Social Analytics

| Feature | Qualtrics Customer Experience | Sprout Social | 
|---|---|---|
| **Competitor Analysis** | 8.2 (59 reviews) | 7.7 (2980 reviews) | 
| **Follower Analysis** | 8.2 (65 reviews) | 7.8 (3157 reviews) | 
| **Post Performance** | 8.5 (68 reviews) | 8.8 (3378 reviews) | 
| **Paid Campaign Tracking** | Not enough data | 7.2 (2603 reviews) | 
| **Attribution** | Not enough data | 7.0 (2607 reviews) | 
| **Hashtag Analytics** | Not enough data | 7.3 (2370 reviews) | 
| **Sentiment Analysis** | Not enough data | 7.1 (2308 reviews) | 

#### Reports & Dashboards

| Feature | Qualtrics Customer Experience | Sprout Social | 
|---|---|---|
| **Report Customizability** | 8.2 (72 reviews) | 8.1 (3228 reviews) | 
| **Report Exporting** | 8.2 (73 reviews) | 8.5 (3272 reviews) | 
| **Scalability** | 8.3 (71 reviews) | 8.5 (3128 reviews) | 
| **White Label** | Not enough data | Feature Not Available | 

#### Agentic AI - Social Media Analytics

| Feature | Qualtrics Customer Experience | Sprout Social | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.2 (893 reviews) | 
| **Cross-system Integration** | Not enough data | 6.3 (891 reviews) | 
| **Adaptive Learning** | Not enough data | 6.2 (879 reviews) | 
| **Proactive Assistance** | Not enough data | 6.3 (888 reviews) | 
| **Decision Making** | Not enough data | 6.3 (892 reviews) | 

### Contact Center Quality Assurance

| Product | Score | Reviews |
|---|---|---|
| **Qualtrics Customer Experience** | 8.8/10 | 44 |
| **Sprout Social** | N/A | N/A |

#### Quality Assurance

| Feature | Qualtrics Customer Experience | Sprout Social | 
|---|---|---|
| **Evaluation** | 9.1 (37 reviews) | Not enough data | 
| **Calibration** | 8.8 (36 reviews) | Not enough data | 
| **Reports** | 8.4 (38 reviews) | Not enough data | 

#### Engagement

| Feature | Qualtrics Customer Experience | Sprout Social | 
|---|---|---|
| **Feedback** | 8.4 (39 reviews) | Not enough data | 
| **Dashboards** | 8.8 (39 reviews) | Not enough data | 
| **Training** | 8.7 (35 reviews) | Not enough data | 

#### Performance

| Feature | Qualtrics Customer Experience | Sprout Social | 
|---|---|---|
| **Integrations** | 8.7 (34 reviews) | Not enough data | 
| **Compliance** | 9.3 (35 reviews) | Not enough data | 

#### Generative AI

| Feature | Qualtrics Customer Experience | Sprout Social | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Social Media Management

| Product | Score | Reviews |
|---|---|---|
| **Qualtrics Customer Experience** | N/A | N/A |
| **Sprout Social** | 7.5/10 | 4661 |

#### Content & Collaboration

| Feature | Qualtrics Customer Experience | Sprout Social | 
|---|---|---|
| **Content Calendar** | Not enough data | 8.9 (3217 reviews) | 
| **Content Library** | Not enough data | 7.9 (2926 reviews) | 
| **Shared Inbox** | Not enough data | 8.2 (3026 reviews) | 
| **Approval Workflows** | Not enough data | 8.0 (2910 reviews) | 
| **Users and Permissions** | Not enough data | 8.3 (3012 reviews) | 
| **Content Creation** | Not enough data | Feature Not Available | 

#### Social Management

| Feature | Qualtrics Customer Experience | Sprout Social | 
|---|---|---|
| **Social Analytics** | Not enough data | 8.6 (4379 reviews) | 
| **Social Publishing** | Not enough data | 8.9 (4417 reviews) | 
| **Campaign Optimization** | Not enough data | 8.1 (3827 reviews) | 
| **Social Engagement** | Not enough data | 8.5 (4241 reviews) | 
| **Social Ads** | Not enough data | Feature Not Available | 
| **Campaign Planning** | Not enough data | 7.9 (2912 reviews) | 
| **Hashtag Capabilites** | Not enough data | 7.5 (2495 reviews) | 

#### Agentic AI - Social Media Management

| Feature | Qualtrics Customer Experience | Sprout Social | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.2 (1064 reviews) | 
| **Multi-step Planning** | Not enough data | 6.4 (1055 reviews) | 
| **Cross-system Integration** | Not enough data | 6.6 (1071 reviews) | 
| **Adaptive Learning** | Not enough data | 6.5 (1046 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.4 (1037 reviews) | 
| **Proactive Assistance** | Not enough data | 6.4 (1038 reviews) | 
| **Decision Making** | Not enough data | 6.5 (1038 reviews) | 

### Experience Management

| Product | Score | Reviews |
|---|---|---|
| **Qualtrics Customer Experience** | 8.4/10 | 138 |
| **Sprout Social** | N/A | N/A |

#### Analytics

| Feature | Qualtrics Customer Experience | Sprout Social | 
|---|---|---|
| **Net Promoter Score (NPS)** | 9.1 (111 reviews) | Not enough data | 
| **Customer Satisfaction (CSAT) Score** | 8.9 (109 reviews) | Not enough data | 
| **Customer Effort Score (CES)** | 8.8 (105 reviews) | Not enough data | 
| **Gamification** | 7.7 (60 reviews) | Not enough data | 

#### Customization

| Feature | Qualtrics Customer Experience | Sprout Social | 
|---|---|---|
| **Stakeholder Management** | 8.4 (94 reviews) | Not enough data | 
| **Multilanguage Support** | 8.4 (101 reviews) | Not enough data | 
| **Multiple Branding Support** | 8.6 (94 reviews) | Not enough data | 
| **Vertical-specific Solutions** | 8.4 (91 reviews) | Not enough data | 

#### Generative AI

| Feature | Qualtrics Customer Experience | Sprout Social | 
|---|---|---|
| **AI Text Generation** | 8.3 (11 reviews) | Not enough data | 
| **AI Text Summarization** | 7.7 (11 reviews) | Not enough data | 

#### Agentic AI - Experience Management

| Feature | Qualtrics Customer Experience | Sprout Social | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | 8.0 (5 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Qualtrics Customer Experience** | 8.3/10 | 132 |
| **Sprout Social** | N/A | N/A |

#### Feedback Management

| Feature | Qualtrics Customer Experience | Sprout Social | 
|---|---|---|
| **Tagging** | 8.3 (92 reviews) | Not enough data | 
| **Segmentation** | 8.6 (99 reviews) | Not enough data | 
| **Custom Reports and Dashboards** | 8.3 (118 reviews) | Not enough data | 

#### Feedback Analysis

| Feature | Qualtrics Customer Experience | Sprout Social | 
|---|---|---|
| **Thematic Analysis** | 8.3 (102 reviews) | Not enough data | 
| **Sentiment Analysis** | 8.3 (104 reviews) | Not enough data | 
| **NPS/CSAT Scoring** | 8.7 (103 reviews) | Not enough data | 

#### Feedback Sources

| Feature | Qualtrics Customer Experience | Sprout Social | 
|---|---|---|
| **Online Reviews** | 8.3 (94 reviews) | Not enough data | 
| **Surveys** | 9.0 (121 reviews) | Not enough data | 
| **Social Media** | 8.4 (82 reviews) | Not enough data | 
| **Customer Service Channels** | 8.7 (85 reviews) | Not enough data | 

#### Generative AI

| Feature | Qualtrics Customer Experience | Sprout Social | 
|---|---|---|
| **AI Text Generation** | 7.7 (10 reviews) | Not enough data | 
| **AI Text Summarization** | 7.5 (10 reviews) | Not enough data | 

### Social Media Listening Tools

| Product | Score | Reviews |
|---|---|---|
| **Qualtrics Customer Experience** | 7.8/10 | 97 |
| **Sprout Social** | 7.4/10 | 2204 |

#### Monitoring & Listening

| Feature | Qualtrics Customer Experience | Sprout Social | 
|---|---|---|
| **Social Measurement** | 8.4 (82 reviews) | 8.5 (1911 reviews) | 
| **Influencer Identification** | 7.7 (72 reviews) | 7.0 (1433 reviews) | 
| **Brand Monitoring** | Not enough data | 8.1 (1233 reviews) | 
| **Keyword Tracking** | Not enough data | 7.9 (1196 reviews) | 
| **Trend Analysis** | Not enough data | 7.7 (1168 reviews) | 
| **Competitor Analysis** | Not enough data | 7.8 (1194 reviews) | 

#### Agentic AI - Social Media Listening Tools

| Feature | Qualtrics Customer Experience | Sprout Social | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.4 (386 reviews) | 
| **Cross-system Integration** | Not enough data | 6.5 (398 reviews) | 
| **Adaptive Learning** | Not enough data | 6.4 (386 reviews) | 
| **Proactive Assistance** | Not enough data | 6.4 (387 reviews) | 
| **Decision Making** | Not enough data | 6.5 (387 reviews) | 

#### Data Management & Analysis

| Feature | Qualtrics Customer Experience | Sprout Social | 
|---|---|---|
| **Sentiment Analysis** | 7.2 (81 reviews) | 7.5 (1214 reviews) | 
| **Social Reporting** | 7.8 (83 reviews) | 8.6 (2001 reviews) | 
| **Alerts and Notifications** | Not enough data | 8.1 (1230 reviews) | 
| **Advanced Data Filtering** | Not enough data | 7.8 (1129 reviews) | 

### Proactive Customer Retention

| Product | Score | Reviews |
|---|---|---|
| **Qualtrics Customer Experience** | 8.7/10 | 48 |
| **Sprout Social** | N/A | N/A |

#### Platform

| Feature | Qualtrics Customer Experience | Sprout Social | 
|---|---|---|
| **Health Score** | 8.5 (45 reviews) | Not enough data | 
| **Customer Profiles** | 9.1 (45 reviews) | Not enough data | 
| **Notifications** | 8.9 (45 reviews) | Not enough data | 

#### Predictions

| Feature | Qualtrics Customer Experience | Sprout Social | 
|---|---|---|
| **Service Quality Assurance** | 8.9 (44 reviews) | Not enough data | 
| **Analytics** | 8.7 (45 reviews) | Not enough data | 
| **Revenue Impact** | Feature Not Available | Not enough data | 
| **Artificial Intelligence** | 8.4 (44 reviews) | Not enough data | 
| **Sentiment** | 8.9 (46 reviews) | Not enough data | 
| **Retention** | 8.7 (46 reviews) | Not enough data | 

#### Generative AI

| Feature | Qualtrics Customer Experience | Sprout Social | 
|---|---|---|
| **AI Text Generation** | 8.5 (8 reviews) | Not enough data | 
| **AI Text Summarization** | 8.8 (8 reviews) | Not enough data | 

### Social Customer Service

| Product | Score | Reviews |
|---|---|---|
| **Qualtrics Customer Experience** | 8.4/10 | 157 |
| **Sprout Social** | 7.8/10 | 1632 |

#### Generative AI

| Feature | Qualtrics Customer Experience | Sprout Social | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.1 (865 reviews) | 
| **AI Text Summarization** | Not enough data | 7.0 (850 reviews) | 

#### Process

| Feature | Qualtrics Customer Experience | Sprout Social | 
|---|---|---|
| **Mentions** | 8.7 (133 reviews) | 8.4 (1469 reviews) | 
| **Tickets** | 8.3 (97 reviews) | 7.9 (1248 reviews) | 
| **Macros** | 8.4 (73 reviews) | 7.7 (1009 reviews) | 

#### Channels

| Feature | Qualtrics Customer Experience | Sprout Social | 
|---|---|---|
| **Email** | 8.5 (67 reviews) | Feature Not Available | 
| **Social** | 8.8 (136 reviews) | 8.8 (1523 reviews) | 
| **Text** | 8.2 (51 reviews) | Feature Not Available | 

#### Insight

| Feature | Qualtrics Customer Experience | Sprout Social | 
|---|---|---|
| **Surveys** | 8.3 (69 reviews) | 7.4 (1126 reviews) | 
| **Reporting** | 8.3 (123 reviews) | 8.4 (1434 reviews) | 
| **Visitor Activity** | 8.1 (50 reviews) | Feature Not Available | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Qualtrics Customer Experience** | N/A | N/A |
| **Sprout Social** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Qualtrics Customer Experience | Sprout Social | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Genesys AppFoundry Marketplace

| Product | Score | Reviews |
|---|---|---|
| **Qualtrics Customer Experience** | N/A | N/A |
| **Sprout Social** | N/A | N/A |

#### Agentic AI - Genesys AppFoundry Marketplace

| Feature | Qualtrics Customer Experience | Sprout Social | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Social Customer Service Software](https://www.g2.com/categories/social-customer-service), [Social Media Analytics Software](https://www.g2.com/categories/social-media-analytics), [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools)

**Unique to Qualtrics Customer Experience (6):** [Proactive Customer Retention Software](https://www.g2.com/categories/proactive-customer-retention), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics), [Genesys AppFoundry Marketplace](https://www.g2.com/categories/genesys-appfoundry-marketplace), [SAP Store Software](https://www.g2.com/categories/sap-store), [Experience Management Software](https://www.g2.com/categories/experience-management), [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance)

**Unique to Sprout Social (2):** [Social Media Suites](https://www.g2.com/categories/social-media-suites), [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt)


---
## Reviewer Demographics

### By Company Size

| Segment | Qualtrics Customer Experience | Sprout Social | 
|---|---|---|
| **Small-Business** | 12.7% | 44.7% | 
| **Mid-Market** | 35.8% | 37.7% | 
| **Enterprise** | 51.5% | 17.6% | 

### By Industry

#### Qualtrics Customer Experience

- **Information Technology and Services:** 10.4%
- **Higher Education:** 6.9%
- **Computer Software:** 5.3%
- **Marketing and Advertising:** 5.3%
- **Education Management:** 5.3%
- **Telecommunications:** 4.4%
- **Financial Services:** 4.2%
- **Insurance:** 3.3%
- **Market Research:** 2.8%
- **Banking:** 2.8%
- **Other:** 49.3%

#### Sprout Social

- **Marketing and Advertising:** 20.5%
- **Non-Profit Organization Management:** 6.2%
- **Higher Education:** 5.6%
- **Information Technology and Services:** 3.8%
- **Computer Software:** 3.2%
- **Financial Services:** 3.2%
- **Hospital & Health Care:** 2.9%
- **Public Relations and Communications:** 2.4%
- **Retail:** 2.4%
- **Health, Wellness and Fitness:** 2.2%
- **Other:** 47.7%

---
## Alternatives

### Alternatives to Qualtrics Customer Experience

- [Reputation](https://www.g2.com/products/reputation/reviews) — 4.6/5 stars (2469 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4060 reviews)
- [InMoment Experience Improvement (XI) Platform](https://www.g2.com/products/inmoment-experience-improvement-xi-platform/reviews) — 4.7/5 stars (319 reviews)
- [Medallia Customer Experience](https://www.g2.com/products/medallia-customer-experience/reviews) — 4.5/5 stars (206 reviews)
- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23546 reviews)
- [AskNicely](https://www.g2.com/products/asknicely/reviews) — 4.7/5 stars (1050 reviews)
- [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews) — 4.5/5 stars (1731 reviews)
- [Forsta](https://www.g2.com/products/forsta/reviews) — 4.2/5 stars (335 reviews)
- [QuestionPro](https://www.g2.com/products/questionpro/reviews) — 4.5/5 stars (1139 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2062 reviews)

### Alternatives to Sprout Social

- [Reputation](https://www.g2.com/products/reputation/reviews) — 4.6/5 stars (2469 reviews)
- [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) — 4.1/5 stars (1207 reviews)
- [Eclincher](https://www.g2.com/products/eclincher/reviews) — 4.6/5 stars (442 reviews)
- [Statusbrew](https://www.g2.com/products/statusbrew-inc/reviews) — 4.8/5 stars (251 reviews)
- [Hootsuite](https://www.g2.com/products/hootsuite/reviews) — 4.3/5 stars (7194 reviews)
- [Meltwater](https://www.g2.com/products/meltwater/reviews) — 4.1/5 stars (2645 reviews)
- [Vista Social](https://www.g2.com/products/vista-social/reviews) — 4.8/5 stars (1096 reviews)
- [Brandwatch Social Media Management](https://www.g2.com/products/brandwatch-social-media-management/reviews) — 4.0/5 stars (983 reviews)
- [Agorapulse](https://www.g2.com/products/agorapulse/reviews) — 4.5/5 stars (971 reviews)
- [Sendible](https://www.g2.com/products/sendible/reviews) — 4.5/5 stars (904 reviews)

---
## Top Discussions

### Qualtrics Customer Experience

- Title: [How do other school districts use the platform?  We are always looking for ways to improve our use.](https://www.g2.com/discussions/15011-how-do-other-school-districts-use-the-platform-we-are-always-looking-for-ways-to-improve-our-use) — 3 comments, 1 upvote
  > **Top comment:** "@shawnwigg on Twitter is an excellent resource on this use case"
- Title: [What does qualtrics software do?](https://www.g2.com/discussions/what-does-qualtrics-software-do) — 1 comment
  > **Top comment:** "It acts an listening agent where you  an build, collect and organise data and gain insights out of the visualised data. 
Provides the summary for next..."
- Title: [Is qualtrics a CRM?](https://www.g2.com/discussions/is-qualtrics-a-crm) — 1 comment
  > **Top comment:** "Not exactly. Though it can be integrated with a lot of CRMs but Qualtrics is a survey tool and helps to collect data and provide feedback. Not a CRM system. "
- Title: [What is a customer experience platform?](https://www.g2.com/discussions/what-is-a-customer-experience-platform) — 1 comment, 1 upvote
  > **Top comment:** "good work "
- Title: [What is qualtrics CX?](https://www.g2.com/discussions/what-is-qualtrics-cx) — 1 comment
  > **Top comment:** "It is their branded name for Customer eXperience, it is a series of tools and automations that allows you to collect and act on data"

### Sprout Social

- Title: [Is there a place of education for users?](https://www.g2.com/discussions/15585-is-there-a-place-of-education-for-users) — 7 comments, 1 upvote
  > **Top comment:** "General education: https://sproutsocial.com/insights/webinars/ and overall intro webinar:..."
- Title: [Is Sprout Social legit?](https://www.g2.com/discussions/is-sprout-social-legit) — 4 comments, 1 upvote
  > **Top comment:** "Yes!"
- Title: [Does Sprout Social have a free plan?](https://www.g2.com/discussions/does-sprout-social-have-a-free-plan) — 3 comments
  > **Top comment:** "No"
- Title: [How can I access a more affordable reasonably priced membership with Sprout Social](https://www.g2.com/discussions/how-can-i-access-a-more-affordable-reasonably-priced-membership-with-sprout-social) — 3 comments, 1 upvote
  > **Top comment:** "The best option? Get directly in contact with a sales rep. They'll be able to offer you a custom-made offer that suits your needs and budget. 
"
- Title: [What can sprout social do?](https://www.g2.com/discussions/what-can-sprout-social-do) — 2 comments
  > **Top comment:** "It’s a great tool for social listening "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/qualtrics-customer-experience-vs-sprout-social)