G2 reviewers report that Qualified excels in user satisfaction, boasting a significantly higher overall score compared to ViaSay. Users appreciate the platform's intuitive design and powerful features, particularly highlighting the AI SDR Agent, Piper, which automates lead qualification and meeting bookings even when teams are offline.
Users say that Qualified's implementation process is notably efficient, with many recent reviewers praising the intuitive onboarding experience. In contrast, while ViaSay has received positive feedback for attentive support during implementation, it lacks the same level of user satisfaction in overall ease of setup.
Reviewers mention that Qualified offers exceptional customer support, with users frequently noting the responsiveness and helpfulness of the support team. This is contrasted by ViaSay, which, although praised for its account management, does not match the same level of enthusiasm for ongoing support experiences.
According to verified reviews, Qualified shines in its ability to handle complex conversations and workflows, making it a preferred choice for sales teams. Users have highlighted the platform's capability to run various sales routes effectively, while ViaSay, despite being user-friendly, does not provide the same depth of functionality for sales processes.
G2 reviewers report that Qualified's advanced analytics and customization options are standout features, allowing teams to tailor their experiences effectively. In comparison, while ViaSay offers decent customization, users feel it falls short in providing the same level of detailed analytics and control over their chatbot functionalities.
Users say that Qualified's focus on continuous improvement and product direction is a significant advantage, with many praising the proactive updates and enhancements. ViaSay, while also making improvements, does not seem to generate the same level of excitement or positive feedback regarding its future developments.
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Scale pipeline with Piper the AI SDR and sales rep conversations.
Annual platform license including 50,000 conversations, unlimited users, and full Generative AI capabilities. Implementation fees apply for the first year.
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