G2 reviewers report that Qualified stands out for its customization capabilities, allowing users to create tailored chat experiences for different prospects. This flexibility is particularly appreciated by teams engaging with diverse industries, enhancing their communication strategies.
Users say that Qualified's AI SDR feature has significantly improved their lead engagement, with many noting a marked increase in meetings booked. This functionality enables businesses to connect with more web visitors than traditional methods, showcasing its effectiveness in driving sales.
Reviewers mention that ViaSay excels in customer support, with account managers readily available to assist with questions and training. This proactive approach to support has been highlighted as a key strength, ensuring users feel supported throughout their journey.
According to verified reviews, Qualified users appreciate the intuitive onboarding process, which facilitates a smooth implementation experience. Many users have noted how easy it is to get started, contrasting with the more complex setups reported by some ViaSay users.
G2 reviewers highlight that Qualified consistently receives higher ratings for ease of use and administration, making it a more user-friendly option for teams. This ease translates into less time spent on training and more focus on leveraging the software for business growth.
Users report that while ViaSay is recognized for its user-friendly interface, it still faces challenges in areas like feature depth compared to Qualified. Some users feel that while it is simple and fast, it may lack the advanced functionalities that more complex use cases require.
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Scale pipeline with Piper the AI SDR and sales rep conversations.
Annual platform license including 50,000 conversations, unlimited users, and full Generative AI capabilities. Implementation fees apply for the first year.
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