Compare Agentforce Sales (formerly Salesforce Sales Cloud) and Qualified 
At a Glance
Market Segments
Mid-Market (46.0% of reviews)
Mid-Market (70.1% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
Contact Us
Agentforce Sales (formerly Salesforce Sales Cloud)
Star Rating
(25,510)4.4 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansQualified
Star Rating
(1,457)4.9 out of 5
Market Segments
Mid-Market (70.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Agentforce Sales excels in automation and customizable dashboards, making it a powerful tool for managing sales pipelines and customer relationships. Users appreciate how these features save time and enhance efficiency in their daily operations.
- Users say that Qualified stands out for its intuitive interface and elite support model, which allows teams to navigate complex conversations with ease. The AI SDR Agent, Piper, is particularly praised for its ability to qualify leads around the clock, significantly automating the top-of-funnel process.
- Reviewers mention that while Agentforce Sales has a robust feature set, it sometimes faces challenges in ease of setup and administration. Users have noted that the implementation process can be less straightforward compared to Qualified, which is often highlighted for its user-friendly onboarding experience.
- According to verified reviews, Qualified receives high marks for its customer support, with users specifically noting the helpfulness of support staff. This level of service is a key differentiator, especially for teams that require ongoing assistance and guidance.
- G2 reviewers report that Agentforce Sales has a higher overall satisfaction score, indicating a strong market presence and user loyalty. However, some users feel that it could improve in areas like lead follow-up and meeting scheduling, where Qualified has received better feedback.
- Users say that both platforms have their strengths, but Qualified's focus on AI-driven solutions and real-time insights gives it an edge in lead qualification and engagement strategies. This is particularly beneficial for teams looking to enhance their sales processes with advanced technology.
Pricing
Entry-Level Pricing
Agentforce Sales (formerly Salesforce Sales Cloud)
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Qualified
Premier
Contact Us
Scale pipeline with Piper the AI SDR and sales rep conversations.
- Real-Time Website Conversations
- Schedule Sales Meetings
- Send 1:1 Personalized Emails
Free Trial
Agentforce Sales (formerly Salesforce Sales Cloud)
Free Trial is available
Qualified
No trial information availableRatings
Meets Requirements
8.8
13,946
9.6
1,145
Ease of Use
8.2
17,936
9.2
1,158
Ease of Setup
7.8
8,887
9.2
849
Ease of Admin
7.9
4,481
9.2
831
Quality of Support
8.1
12,167
9.9
1,147
Has the product been a good partner in doing business?
8.4
4,444
9.9
849
Product Direction (% positive)
8.3
13,618
9.9
1,080
Features by Category
Sales Force Automation
8.8
9537
|
Verified
Not enough data
8.3
6403
|
Verified
Not enough data
8.7
9264
|
Verified
Not enough data
8.3
9497
|
Verified
Not enough data
8.0
7326
|
Verified
Not enough data
8.2
7621
|
Verified
Not enough data
8.0
6765
|
Verified
Not enough data
8.1
6665
|
Verified
Not enough data
8.3
7417
|
Verified
Not enough data
Marketing Automation
8.0
6678
|
Verified
Not enough data
8.1
6997
|
Verified
Not enough data
8.5
8066
|
Verified
Not enough data
7.9
5432
Not enough data
Customer Support
8.3
6834
|
Verified
Not enough data
8.1
6391
|
Verified
Not enough data
8.2
6791
|
Verified
Not enough data
8.0
5502
|
Verified
Not enough data
8.2
5996
|
Verified
Not enough data
Reporting & Analytics
8.5
8994
|
Verified
Not enough data
8.5
9165
|
Verified
Not enough data
8.2
7458
|
Verified
Not enough data
Mobile & Social
7.9
5626
|
Verified
Not enough data
7.8
5252
|
Verified
Not enough data
7.7
6107
|
Verified
Not enough data
Platform
8.5
3617
|
Verified
Not enough data
8.5
3620
|
Verified
Not enough data
8.6
3631
|
Verified
Not enough data
8.4
2900
|
Verified
Not enough data
8.5
3176
|
Verified
Not enough data
8.1
3194
|
Verified
Not enough data
8.7
3615
|
Verified
Not enough data
8.1
3029
Not enough data
Integration
8.5
2604
|
Verified
Not enough data
8.5
3071
|
Verified
Not enough data
8.5
2897
|
Verified
Not enough data
Generative AI
7.6
888
Not enough data
Agentic AI - CRM
7.8
250
Not enough data
7.9
248
Not enough data
8.2
247
Not enough data
8.0
240
Not enough data
8.0
239
Not enough data
8.0
242
Not enough data
8.2
245
Not enough data
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messenger
Not enough data
9.3
351
|
Verified
Not enough data
9.1
410
|
Verified
Not enough data
9.6
442
|
Verified
Not enough data
9.2
404
|
Verified
Channels
Not enough data
Feature Not Available
Not enough data
9.6
432
|
Verified
Not enough data
7.3
173
Not enough data
Feature Not Available
Not enough data
8.5
174
|
Verified
Customers
Not enough data
9.4
387
|
Verified
Not enough data
9.4
334
|
Verified
Not enough data
9.1
408
|
Verified
Not enough data
9.5
399
|
Verified
Not enough data
9.4
392
|
Verified
Agentic AI - Conversational Marketing
Not enough data
8.5
40
Not enough data
8.4
34
Not enough data
8.9
42
Not enough data
8.8
40
Not enough data
9.1
42
Not enough data
8.6
37
Not enough data
8.7
36
Cartography
8.8
40
Not enough data
8.5
36
Not enough data
8.6
40
Not enough data
8.5
40
Not enough data
Analysis
8.4
33
Not enough data
8.5
39
Not enough data
8.5
36
Not enough data
8.5
35
Not enough data
Reporting
8.7
34
Not enough data
8.5
29
Not enough data
8.8
27
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.6
274
9.6
73
|
Verified
8.8
297
9.2
73
|
Verified
8.8
317
9.2
63
|
Verified
8.6
292
9.7
78
|
Verified
Organization
9.0
354
9.3
54
|
Verified
8.8
345
9.3
57
|
Verified
8.8
340
9.3
66
|
Verified
Performance Analysis
8.4
286
9.1
45
|
Verified
8.8
308
9.5
48
|
Verified
Sales Analysis
8.4
285
8.8
44
|
Verified
8.8
302
8.8
42
|
Verified
Generative AI
8.5
126
9.5
44
8.4
126
9.6
41
Agentic AI - AI Sales Assistant
9.2
28
9.9
12
9.1
28
9.7
11
8.9
27
9.9
13
9.0
26
8.9
14
9.3
28
9.4
14
9.1
27
9.1
13
9.3
28
9.7
10
Integrated Workflows
8.7
523
Not enough data
8.5
515
Not enough data
8.1
470
Not enough data
8.1
464
Not enough data
8.9
527
Not enough data
8.4
472
Not enough data
8.6
484
Not enough data
Repeatability and Reportability
8.4
486
Not enough data
8.7
504
Not enough data
8.7
501
Not enough data
8.3
486
Not enough data
7.8
418
Not enough data
AI and Automation
8.5
465
Not enough data
8.4
473
Not enough data
8.3
429
Not enough data
8.0
433
Not enough data
7.8
416
Not enough data
Generative AI
7.4
271
Not enough data
Agentic AI - Sales Engagement
8.3
89
Not enough data
8.5
90
Not enough data
8.6
87
Not enough data
8.4
90
Not enough data
8.3
89
Not enough data
8.2
90
Not enough data
8.5
90
Not enough data
Call Analytics
8.7
131
Not enough data
8.5
135
Not enough data
8.7
131
Not enough data
8.9
132
Not enough data
Artificial Intelligence - Conversation Intelligence
8.7
141
Not enough data
8.6
125
Not enough data
Not enough data
Not enough data
Generative AI
8.2
58
Not enough data
Agentic AI - Conversation Intelligence
8.6
12
Not enough data
9.2
14
Not enough data
9.2
13
Not enough data
9.2
14
Not enough data
8.6
12
Not enough data
8.8
12
Not enough data
9.0
13
Not enough data
Data Availability
Not enough data
9.4
171
Not enough data
9.4
183
Not enough data
9.2
130
Platform Additional Functionality
Not enough data
9.5
201
Not enough data
9.5
161
Not enough data
Feature Not Available
Not enough data
9.5
185
Not enough data
9.6
188
Responses
Not enough data
9.5
36
Not enough data
9.6
37
Not enough data
9.6
35
Automation - AI Agents
Not enough data
9.7
30
Not enough data
9.3
30
Not enough data
9.6
33
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
9.6
34
Not enough data
9.7
35
Not enough data
9.8
35
Autonomy - AI Agents
Not enough data
9.4
33
Not enough data
9.5
32
Not enough data
9.8
30
Not enough data
9.4
30
Generative AI
Not enough data
9.6
29
Not enough data
9.6
29
Responses
Not enough data
9.4
532
Not enough data
9.5
505
Not enough data
9.6
536
Not enough data
9.3
451
Not enough data
9.0
365
Platform
Not enough data
9.7
550
Not enough data
9.5
542
Not enough data
9.4
510
Not enough data
9.3
531
Not enough data
9.2
417
Not enough data
9.4
473
Not enough data
9.5
485
Generative AI
Not enough data
9.0
180
Not enough data
8.9
174
Revenue Sourcing and Forecasting
8.6
65
Not enough data
8.5
66
Not enough data
8.8
66
Not enough data
8.5
63
Not enough data
8.4
63
Not enough data
8.3
57
Not enough data
8.2
58
Not enough data
CRM Data Enrichment
8.1
63
Not enough data
8.4
61
Not enough data
8.2
59
Not enough data
8.0
62
Not enough data
8.5
56
Not enough data
Account Management
8.2
63
Not enough data
8.0
63
Not enough data
8.1
60
Not enough data
8.2
59
Not enough data
8.6
55
Not enough data
8.4
56
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.8
20
Not enough data
8.1
20
Not enough data
8.3
20
Not enough data
8.1
20
Not enough data
8.0
20
Not enough data
Notifications
Not enough data
9.3
218
Not enough data
9.2
204
Not enough data
9.4
221
Settings
Not enough data
9.4
221
Not enough data
9.5
229
Not enough data
9.5
218
Personalization
Not enough data
9.4
222
Not enough data
9.5
206
Integrations
Not enough data
9.4
219
Not enough data
9.6
240
Not enough data
7.7
152
Not enough data
8.6
183
Not enough data
8.9
184
Generative AI
Not enough data
9.0
113
Not enough data
8.9
101
Not enough data
8.5
91
Not enough data
8.7
91
Not enough data
8.3
86
Agentic AI - Online Appointment Scheduling
Not enough data
9.4
26
Not enough data
9.3
25
Not enough data
9.6
26
Territory Mapping
8.8
36
Not enough data
8.7
34
Not enough data
8.5
34
Not enough data
Route Planning
9.0
33
Not enough data
9.0
35
Not enough data
9.3
36
Not enough data
Sales Performance Management
8.4
31
Not enough data
8.6
34
Not enough data
9.1
34
Not enough data
Presentation and Forms
8.1
30
Not enough data
8.4
33
Not enough data
8.6
33
Not enough data
Integrations
8.1
156
8.5
113
8.5
157
9.1
131
8.1
156
Feature Not Available
8.1
155
Feature Not Available
8.8
158
9.6
154
Branding & Customizatio
8.1
151
9.2
143
8.2
154
9.3
137
8.3
154
9.2
121
Automatic Rules & Configurations
8.4
155
9.5
150
8.3
155
9.5
141
8.0
156
9.2
138
Agentic AI - Business Scheduling
8.3
32
9.4
15
8.4
34
9.5
14
Generative AI
Not enough data
9.3
48
Not enough data
9.3
47
Agentic AI - Bot Platforms
Not enough data
10.0
7
Not enough data
10.0
5
Not enough data
9.7
6
Not enough data
9.8
7
Not enough data
9.4
6
Not enough data
9.7
6
Not enough data
Not enough data
Generative AI
Not enough data
9.1
153
Not enough data
9.1
149
Not enough data
8.5
104
Communication
Not enough data
9.7
653
|
Verified
Not enough data
9.4
635
|
Verified
Not enough data
8.7
393
Not enough data
9.4
487
|
Verified
Not enough data
9.1
421
|
Verified
Internal Use
Not enough data
9.4
567
|
Verified
Not enough data
9.3
520
|
Verified
Not enough data
9.5
570
|
Verified
Not enough data
9.3
528
|
Verified
Not enough data
9.1
413
|
Verified
Not enough data
9.3
511
|
Verified
Sales Performance Features - Sales Planning
8.4
175
Not enough data
8.5
164
Not enough data
8.5
169
Not enough data
8.6
172
Not enough data
8.6
170
Not enough data
8.8
168
Not enough data
8.2
164
Not enough data
Territory Management - Sales Planning
8.6
166
Not enough data
8.5
172
Not enough data
Quota & Capacity Management - Sales Planning
8.4
169
Not enough data
8.4
176
Not enough data
8.4
168
Not enough data
Agentic AI - Sales Planning
8.5
57
Not enough data
8.5
56
Not enough data
Automation
Not enough data
9.4
71
Not enough data
8.8
56
Not enough data
8.1
50
Not enough data
9.6
84
Not enough data
9.2
74
Autonomy
Not enough data
8.9
63
Not enough data
9.1
65
Not enough data
9.0
64
Not enough data
8.8
62
Outbound Sales
Not enough data
9.3
59
Not enough data
9.0
57
Not enough data
8.4
50
Not enough data
9.3
64
Not enough data
9.1
56
Inbound Sales
Not enough data
9.0
62
Not enough data
9.4
74
Not enough data
8.8
56
Not enough data
9.6
83
Not enough data
9.4
80
Agentic AI - Lead Scoring
7.8
56
Not enough data
8.2
55
Not enough data
7.9
57
Not enough data
8.1
58
Not enough data
Attribution
8.9
454
Not enough data
8.9
458
Not enough data
8.6
436
Not enough data
Discovery
8.9
462
Not enough data
8.6
455
Not enough data
8.6
433
Not enough data
Management
8.5
421
Not enough data
8.6
443
Not enough data
Platform
8.6
433
Not enough data
8.6
432
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
8.5
75
Not enough data
8.6
74
Not enough data
8.5
76
Not enough data
Incentives
8.2
439
Not enough data
8.4
503
Not enough data
8.0
436
Not enough data
8.6
514
Not enough data
Personalization
8.6
485
Not enough data
8.8
561
Not enough data
8.9
594
Not enough data
8.6
537
Not enough data
Administrative
8.7
566
Not enough data
8.5
528
Not enough data
8.4
510
Not enough data
Agentic AI - Email Tracking
8.1
62
Not enough data
8.4
60
Not enough data
8.4
60
Not enough data
8.2
61
Not enough data
8.4
61
Not enough data
8.3
60
Not enough data
8.3
63
Not enough data
Analytics
8.3
568
Not enough data
8.4
577
Not enough data
8.3
591
Not enough data
Customizations
8.7
622
Not enough data
8.5
592
Not enough data
8.5
625
Not enough data
8.3
570
Not enough data
8.4
597
Not enough data
Generative AI
7.5
290
Not enough data
Agentic AI - Sales Analytics
8.3
80
Not enough data
8.6
79
Not enough data
8.4
80
Not enough data
8.3
79
Not enough data
8.3
79
Not enough data
Data Sourcing
8.5
968
Not enough data
8.7
999
Not enough data
8.3
902
Not enough data
8.7
1031
Not enough data
8.6
962
Not enough data
Predictive Analytics
8.4
947
Not enough data
8.6
961
Not enough data
8.1
856
Not enough data
8.3
896
Not enough data
Sales Management
8.7
985
Not enough data
8.1
858
Not enough data
8.6
982
Not enough data
8.8
1052
Not enough data
Agentic AI - Outbound Call Tracking
8.6
39
Not enough data
8.6
40
Not enough data
Calling
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
184
Not enough data
8.6
45
Not enough data
Contacts
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Not enough data
Insights
9.1
189
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.7
39
Not enough data
Agentic AI - Sales Coaching
9.0
21
Not enough data
9.0
21
Not enough data
9.2
22
Not enough data
9.2
22
Not enough data
Training
8.8
258
Not enough data
8.8
250
Not enough data
8.5
209
Not enough data
8.5
244
Not enough data
Feedback
8.8
239
Not enough data
8.6
234
Not enough data
8.6
215
Not enough data
8.6
202
Not enough data
8.8
226
Not enough data
8.9
229
Not enough data
8.7
200
Not enough data
Generative AI
7.6
72
Not enough data
Agentic AI - Sales Enablement
8.0
34
Not enough data
8.0
33
Not enough data
8.2
34
Not enough data
Content Management
8.3
353
Not enough data
8.1
344
Not enough data
8.2
330
Not enough data
8.5
319
Not enough data
8.3
337
Not enough data
Analytics
8.7
347
Not enough data
8.4
345
Not enough data
8.5
226
Not enough data
8.3
352
Not enough data
Learning Management - Sales Enablement
8.3
27
Not enough data
8.4
27
Not enough data
8.5
27
Not enough data
Revenue Enablement - Sales Enablement
8.3
26
Not enough data
8.3
29
Not enough data
8.8
28
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agentforce Sales (formerly Salesforce Sales Cloud) and Qualified are categorized as Business Scheduling and AI Sales Assistant
Unique Categories
Agentforce Sales (formerly Salesforce Sales Cloud) is categorized as Sales Planning, Revenue Operations & Intelligence (RO&I), Conversation Intelligence, Sales Engagement, Location Intelligence, Field Sales, Sales Coaching, Sales Enablement, Outbound Call Tracking, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, CRM, and Revenue AI Platforms
Qualified is categorized as AI SDRs, Buyer Intent Data Providers, Conversational Marketing, Chatbots, Bot Platforms, Online Appointment Scheduling, Live Chat, Salesforce AppExchange Apps, and AI Agents For Business Operations
Reviews
Reviewers' Company Size
Agentforce Sales (formerly Salesforce Sales Cloud)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Qualified
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.6%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Computer Software
44.0%
Information Technology and Services
18.8%
Computer & Network Security
4.1%
Marketing and Advertising
4.0%
Financial Services
3.3%
Other
25.7%
Discussions
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
What's the most creative experience you've created?
1 Comment
MB
Saying hello to competitors when they are on our site 😝Read more
Qualified has no more discussions with answers
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