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At a Glance
Market Segments
Mid-Market (70.4% of reviews)
Mid-Market (43.3% of reviews)
Entry-Level Pricing
Contact Us
Free 1000 Conversations
Qualified
Star Rating
(1,316)4.9 out of 5
Market Segments
Mid-Market (70.4% of reviews)
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSalesforce Agentforce
Star Rating
(787)4.3 out of 5
Market Segments
Mid-Market (43.3% of reviews)
Entry-Level Pricing
Free 1000 Conversations
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that Qualified excels in Quality of Support with a score of 9.9, while Salesforce Agentforce falls short at 8.1. Users report that Qualified's support team is highly responsive and knowledgeable, making it easier to resolve issues quickly.
- Users on G2 mention that Qualified's Ease of Use is rated at 9.2, significantly higher than Salesforce Agentforce's 8.0. Reviewers appreciate Qualified's intuitive interface, which allows for a smoother onboarding experience.
- Reviewers mention that Qualified shines in Lead Generation with a score of 9.6, compared to Salesforce Agentforce's 8.8. Users report that Qualified's advanced features, such as automated lead scoring, help them identify high-potential leads more effectively.
- Users say that Qualified's Meets Requirements score of 9.6 indicates a strong alignment with user needs, while Salesforce Agentforce's 8.2 suggests some gaps. Reviewers highlight that Qualified's customizable workflows cater well to diverse business processes.
- G2 users report that Qualified's Real-Time Engagement capabilities, rated at 9.6, outperform Salesforce Agentforce's 8.7. Users appreciate how Qualified allows for immediate interaction with leads, enhancing conversion rates.
- Users report that Qualified's Task Execution score of 9.1 reflects its efficiency in managing tasks, while Salesforce Agentforce's 8.9 indicates room for improvement. Reviewers mention that Qualified's task automation features streamline daily operations effectively.
Pricing
Entry-Level Pricing
Qualified
Premier
Contact Us
Scale pipeline with Piper the AI SDR and sales rep conversations.
- Real-Time Website Conversations
- Schedule Sales Meetings
- Send 1:1 Personalized Emails
Salesforce Agentforce
Salesforce Foundations
Free
1000 Conversations
Add key features to your existing CRM, available for Enterprise Edition and above.
- 1k Agentforce conversations and leads
- 250k Data Cloud credits
- Sales, Service, Marketing, and Commerce tools
Free Trial
Qualified
No trial information availableSalesforce Agentforce
Free Trial is available
Ratings
Meets Requirements
9.6
1,065
8.2
206
Ease of Use
9.2
1,074
8.1
642
Ease of Setup
9.2
776
7.9
612
Ease of Admin
9.2
770
8.4
127
Quality of Support
9.9
1,065
8.1
196
Has the product been a good partner in doing business?
9.9
787
8.5
128
Product Direction (% positive)
9.9
997
9.2
210
Features by Category
Messenger
9.2
348
|
Verified
Not enough data
9.1
362
|
Verified
Not enough data
9.6
426
|
Verified
Not enough data
9.3
388
|
Verified
Not enough data
Channels
Feature Not Available
Not enough data
9.6
395
|
Verified
Not enough data
7.3
171
Not enough data
Feature Not Available
Not enough data
8.5
172
|
Verified
Not enough data
Customers
9.4
373
|
Verified
Not enough data
9.4
330
|
Verified
Not enough data
9.2
384
|
Verified
Not enough data
9.5
373
|
Verified
Not enough data
9.4
374
|
Verified
Not enough data
Agentic AI - Conversational Marketing
8.4
35
Not enough data
8.3
32
Not enough data
8.7
34
Not enough data
8.8
36
Not enough data
9.0
36
Not enough data
8.4
33
Not enough data
8.6
33
Not enough data
Lead Facilitation
9.5
71
|
Verified
Not enough data
9.2
72
|
Verified
Not enough data
9.2
62
|
Verified
Not enough data
9.6
73
|
Verified
Not enough data
Organization
9.2
53
|
Verified
Not enough data
9.3
57
|
Verified
Not enough data
9.3
61
|
Verified
Not enough data
Performance Analysis
9.0
45
|
Verified
Not enough data
9.5
48
|
Verified
Not enough data
Sales Analysis
8.7
44
|
Verified
Not enough data
8.8
42
|
Verified
Not enough data
Generative AI
9.5
44
Not enough data
9.6
41
Not enough data
Agentic AI - AI Sales Assistant
9.9
12
Not enough data
9.7
11
Not enough data
9.9
13
Not enough data
8.9
14
Not enough data
9.4
14
Not enough data
9.1
13
Not enough data
9.7
10
Not enough data
Data Availability
9.4
171
Not enough data
9.4
183
Not enough data
9.2
130
Not enough data
Platform Additional Functionality
9.5
199
Not enough data
9.5
161
Not enough data
Feature Not Available
Not enough data
9.5
185
Not enough data
9.6
188
Not enough data
Responses
9.5
36
Not enough data
9.6
37
Not enough data
9.6
35
Not enough data
Automation - AI Agents
9.7
30
Not enough data
9.3
30
Not enough data
9.6
33
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.6
34
Not enough data
9.7
35
Not enough data
9.8
35
Not enough data
Autonomy - AI Agents
9.4
33
Not enough data
9.5
32
Not enough data
9.8
30
Not enough data
9.4
30
Not enough data
Generative AI
9.6
29
Not enough data
9.6
29
Not enough data
Responses
9.4
521
Not enough data
9.5
502
Not enough data
9.6
531
Not enough data
9.3
448
Not enough data
9.0
361
Not enough data
Platform
9.7
544
Not enough data
9.5
532
Not enough data
9.4
506
Not enough data
9.3
527
Not enough data
9.2
413
Not enough data
9.4
469
Not enough data
9.5
482
Not enough data
Generative AI
9.0
177
Not enough data
8.9
172
Not enough data
Notifications
9.3
216
Not enough data
9.2
202
Not enough data
9.4
218
Not enough data
Settings
9.4
219
Not enough data
9.5
226
Not enough data
9.5
217
Not enough data
Personalization
9.4
221
Not enough data
9.5
204
Not enough data
Integrations
9.4
216
Not enough data
9.6
236
Not enough data
7.7
151
Not enough data
8.6
182
Not enough data
8.9
183
Not enough data
Generative AI
9.0
112
Not enough data
8.9
100
Not enough data
8.5
90
Not enough data
8.7
90
Not enough data
8.3
85
Not enough data
Agentic AI - Online Appointment Scheduling
9.4
25
Not enough data
9.4
24
Not enough data
9.6
25
Not enough data
Integrations
8.5
112
Not enough data
9.1
130
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.6
152
Not enough data
Branding & Customizatio
9.2
142
Not enough data
9.3
136
Not enough data
9.2
120
Not enough data
Automatic Rules & Configurations
9.5
149
Not enough data
9.5
140
Not enough data
9.2
137
Not enough data
Agentic AI - Business Scheduling
9.4
14
Not enough data
9.5
13
Not enough data
Generative AI
9.3
48
Not enough data
9.3
47
Not enough data
Agentic AI - Bot Platforms
10.0
7
Not enough data
10.0
5
Not enough data
9.7
6
Not enough data
9.8
7
Not enough data
9.4
6
Not enough data
9.7
6
Not enough data
Not enough data
Not enough data
Generative AI
9.1
153
Not enough data
9.1
149
Not enough data
8.5
104
Not enough data
Communication
9.7
643
|
Verified
Not enough data
9.4
629
|
Verified
Not enough data
8.7
383
Not enough data
9.4
486
|
Verified
Not enough data
9.1
418
|
Verified
Not enough data
Internal Use
9.4
560
|
Verified
Not enough data
9.3
516
|
Verified
Not enough data
9.5
568
|
Verified
Not enough data
9.3
525
|
Verified
Not enough data
9.1
412
|
Verified
Not enough data
9.3
508
|
Verified
Not enough data
Customization - AI Agent Builders
Not enough data
8.1
152
Not enough data
7.9
150
Not enough data
8.2
149
Functionality - AI Agent Builders
Not enough data
8.0
148
Not enough data
7.9
148
Not enough data
8.0
146
Not enough data
7.9
146
Data and Analytics - AI Agent Builders
Not enough data
8.1
145
Not enough data
7.8
144
Not enough data
8.1
145
Integration - AI Agent Builders
Not enough data
8.2
144
Not enough data
8.1
75
Not enough data
8.1
140
Not enough data
8.5
140
Automation
9.3
60
8.5
16
8.8
55
8.7
17
8.0
49
8.6
16
9.6
64
8.8
17
8.9
58
8.6
17
Autonomy
8.8
60
8.6
17
9.1
59
8.9
17
9.0
62
8.8
17
8.8
61
8.5
17
Outbound Sales
9.2
55
8.8
17
9.0
53
9.3
17
8.3
47
9.1
17
9.2
56
8.9
17
9.1
54
9.0
17
Inbound Sales
9.0
61
8.8
17
9.5
59
9.1
17
8.8
55
8.7
17
9.6
62
8.7
17
9.3
62
8.6
17
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
8.2
57
Not enough data
8.1
56
Not enough data
8.0
57
Not enough data
8.7
57
Not enough data
7.8
57
Customer Interaction Automation - AI Customer Support Agents
Not enough data
8.2
56
Not enough data
8.5
56
Not enough data
8.2
55
Not enough data
8.1
56
Automation
Not enough data
8.5
58
Not enough data
8.5
58
Not enough data
8.4
58
Autonomy
Not enough data
7.8
57
Not enough data
8.0
56
Not enough data
8.4
56
Not enough data
8.1
57
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Qualified and Salesforce Agentforce are categorized as AI SDRs
Unique Categories
Salesforce Agentforce is categorized as AI Customer Support Agents and AI Agent Builders
Reviews
Reviewers' Company Size
Qualified
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Agentforce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
43.9%
Information Technology and Services
19.1%
Computer & Network Security
4.2%
Marketing and Advertising
4.1%
Financial Services
3.0%
Other
25.7%
Information Technology and Services
11.2%
Financial Services
10.4%
Consulting
6.6%
Computer Software
6.6%
Manufacturing
4.7%
Other
60.5%
Alternatives
Discussions
What's the most creative experience you've created?
1 Comment
MB
Saying hello to competitors when they are on our site 😝Read more
Qualified has no more discussions with answers
Salesforce Agentforce has no discussions with answers
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