Compare Qualified and Salesforce Agentforce 
At a Glance
Market Segments
Mid-Market (69.8% of reviews)
Mid-Market (44.4% of reviews)
Entry-Level Pricing
Contact Us
Free 200000 Flex Credits
Qualified
Star Rating
(1,474)4.9 out of 5
Market Segments
Mid-Market (69.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSalesforce Agentforce
Star Rating
(1,101)4.3 out of 5
Market Segments
Mid-Market (44.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free 200000 Flex Credits
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Qualified excels in user experience, with many praising its intuitive interface and powerful features. Users highlight the effectiveness of the AI SDR Agent, Piper, which automates lead qualification and meeting bookings even outside of business hours, significantly enhancing productivity.
- Users say that Salesforce Agentforce offers strong integration with Salesforce CRM, making it a solid choice for teams already using that platform. The low-code/no-code configuration is particularly appreciated, allowing users to implement changes without extensive coding knowledge, which can streamline workflows.
- Reviewers mention that Qualified stands out for its exceptional customer support, with users noting the responsiveness and helpfulness of the support team. This level of service is often cited as a key factor in their overall satisfaction with the product.
- According to verified reviews, Salesforce Agentforce is recognized for its ability to perform various actions, such as creating records and generating emails, which adds to its utility. However, some users have reported occasional slowdowns, which can impact the overall experience.
- G2 reviewers highlight that Qualified has a higher satisfaction score compared to Salesforce Agentforce, indicating a stronger overall performance. Users appreciate the platform's ability to navigate complex conversations and its robust lead generation capabilities, which are crucial for sales teams.
- Users note that while both products serve the mid-market segment, Qualified has a larger share of reviews from this demographic, suggesting it may be better tailored to the needs of mid-sized businesses. This is reflected in the positive feedback regarding its adaptability and effectiveness in various sales scenarios.
Pricing
Entry-Level Pricing
Qualified
Premier
Contact Us
Scale pipeline with Piper the AI SDR and sales rep conversations.
- Real-Time Website Conversations
- Schedule Sales Meetings
- Send 1:1 Personalized Emails
Salesforce Agentforce
Salesforce Foundations
Free
200000 Flex Credits
Get started with Agentforce for free, for any use case.
- Agent Builder
- Prompt Builder
- 200k Flex Credits
Free Trial
Qualified
No trial information availableSalesforce Agentforce
Free Trial is available
Ratings
Meets Requirements
9.5
1,155
8.3
249
Ease of Use
9.2
1,168
8.1
769
Ease of Setup
9.2
859
7.9
733
Ease of Admin
9.2
841
8.3
136
Quality of Support
9.9
1,157
8.2
238
Has the product been a good partner in doing business?
9.9
859
8.5
137
Product Direction (% positive)
9.9
1,086
9.1
246
Features by Category
Messenger
9.3
352
|
Verified
Not enough data
9.1
415
|
Verified
Not enough data
9.6
445
|
Verified
Not enough data
9.2
405
|
Verified
Not enough data
Channels
Feature Not Available
Not enough data
9.6
436
|
Verified
Not enough data
7.3
173
Not enough data
Feature Not Available
Not enough data
8.5
174
|
Verified
Not enough data
Customers
9.4
388
|
Verified
Not enough data
9.4
334
|
Verified
Not enough data
9.1
410
|
Verified
Not enough data
9.5
402
|
Verified
Not enough data
9.4
394
|
Verified
Not enough data
Agentic AI - Conversational Marketing
8.5
40
Not enough data
8.4
34
Not enough data
8.9
46
Not enough data
8.8
41
Not enough data
9.1
42
Not enough data
8.6
37
Not enough data
8.7
36
Not enough data
Lead Facilitation
9.6
74
|
Verified
Not enough data
9.2
73
|
Verified
Not enough data
9.2
63
|
Verified
Not enough data
9.7
79
|
Verified
Not enough data
Organization
9.3
54
|
Verified
Not enough data
9.3
57
|
Verified
Not enough data
9.3
66
|
Verified
Not enough data
Performance Analysis
9.1
45
|
Verified
Not enough data
9.5
48
|
Verified
Not enough data
Sales Analysis
8.8
44
|
Verified
Not enough data
8.8
42
|
Verified
Not enough data
Generative AI
9.5
44
Not enough data
9.6
41
Not enough data
Agentic AI - AI Sales Assistant
9.9
12
Not enough data
9.7
11
Not enough data
9.9
13
Not enough data
8.9
14
Not enough data
9.4
14
Not enough data
9.1
13
Not enough data
9.7
11
Not enough data
Data Availability
9.4
171
Not enough data
9.4
183
Not enough data
9.2
130
Not enough data
Platform Additional Functionality
9.5
201
Not enough data
9.5
161
Not enough data
Feature Not Available
Not enough data
9.5
185
Not enough data
9.6
188
Not enough data
Responses
9.5
36
Not enough data
9.6
37
Not enough data
9.6
35
Not enough data
Automation - AI Agents
9.7
30
Not enough data
9.3
30
Not enough data
9.6
33
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.6
34
Not enough data
9.7
35
Not enough data
9.8
35
Not enough data
Autonomy - AI Agents
9.4
33
Not enough data
9.5
32
Not enough data
9.8
30
Not enough data
9.4
30
Not enough data
Generative AI
9.6
29
Not enough data
9.6
29
Not enough data
Responses
9.4
532
Not enough data
9.5
505
Not enough data
9.6
537
Not enough data
9.3
451
Not enough data
9.0
365
Not enough data
Platform
9.7
550
Not enough data
9.5
542
Not enough data
9.4
510
Not enough data
9.3
532
Not enough data
9.2
417
Not enough data
9.4
473
Not enough data
9.5
485
Not enough data
Generative AI
9.0
180
Not enough data
8.9
174
Not enough data
Notifications
9.3
218
Not enough data
9.2
204
Not enough data
9.4
221
Not enough data
Settings
9.4
221
Not enough data
9.5
229
Not enough data
9.5
218
Not enough data
Personalization
9.4
222
Not enough data
9.5
206
Not enough data
Integrations
9.4
219
Not enough data
9.6
240
Not enough data
7.7
152
Not enough data
8.6
183
Not enough data
8.9
184
Not enough data
Generative AI
9.0
113
Not enough data
8.9
101
Not enough data
8.5
91
Not enough data
8.7
91
Not enough data
8.3
86
Not enough data
Agentic AI - Online Appointment Scheduling
9.4
26
Not enough data
9.3
25
Not enough data
9.6
26
Not enough data
Integrations
8.5
113
Not enough data
9.1
131
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.6
154
Not enough data
Branding & Customizatio
9.2
143
Not enough data
9.3
138
Not enough data
9.2
121
Not enough data
Automatic Rules & Configurations
9.5
150
Not enough data
9.5
141
Not enough data
9.2
138
Not enough data
Agentic AI - Business Scheduling
9.4
15
Not enough data
9.5
14
Not enough data
Generative AI
9.3
48
Not enough data
9.3
47
Not enough data
Agentic AI - Bot Platforms
10.0
7
Not enough data
10.0
5
Not enough data
9.7
6
Not enough data
9.8
7
Not enough data
9.4
6
Not enough data
9.7
6
Not enough data
Not enough data
Not enough data
Generative AI
9.1
153
Not enough data
9.1
149
Not enough data
8.5
104
Not enough data
Communication
9.7
654
|
Verified
Not enough data
9.4
636
|
Verified
Not enough data
8.7
393
Not enough data
9.4
487
|
Verified
Not enough data
9.1
421
|
Verified
Not enough data
Internal Use
9.4
567
|
Verified
Not enough data
9.3
520
|
Verified
Not enough data
9.5
570
|
Verified
Not enough data
9.3
528
|
Verified
Not enough data
9.1
413
|
Verified
Not enough data
9.3
511
|
Verified
Not enough data
Customization - AI Agent Builders
Not enough data
8.1
163
Not enough data
7.8
151
Not enough data
8.2
159
Functionality - AI Agent Builders
Not enough data
8.1
158
Not enough data
7.9
151
Not enough data
8.0
149
Not enough data
8.0
148
Data and Analytics - AI Agent Builders
Not enough data
8.2
166
Not enough data
7.9
157
Not enough data
8.1
152
Integration - AI Agent Builders
Not enough data
8.6
195
Not enough data
8.2
84
Not enough data
8.2
167
Not enough data
8.7
178
Automation
9.4
71
8.7
18
8.8
56
8.8
18
8.1
50
8.7
17
9.6
84
8.9
19
9.2
74
8.7
18
Autonomy
8.9
63
8.7
18
9.1
65
9.0
18
9.0
64
8.9
18
8.8
62
8.6
18
Outbound Sales
9.3
59
8.9
19
9.0
57
9.4
19
8.4
50
9.2
18
9.3
64
9.0
18
9.1
56
9.1
18
Inbound Sales
9.0
62
8.9
18
9.4
74
9.2
18
8.8
56
8.8
18
9.6
83
8.8
18
9.4
80
8.8
19
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Natural Language Interaction - Conversational Interface Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Intent & Action Handling - Conversational Interface Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Context & Personalization - Conversational Interface Agents
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise Integration & Deployment - Conversational Interface Agents
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
8.2
59
Not enough data
8.1
60
Not enough data
8.0
58
Not enough data
8.7
61
Not enough data
7.7
57
Customer Interaction Automation - AI Customer Support Agents
Not enough data
8.2
57
Not enough data
8.5
57
Not enough data
8.2
57
Not enough data
8.3
62
Automation
Not enough data
8.7
66
Not enough data
8.5
59
Not enough data
8.4
60
Autonomy
Not enough data
7.8
59
Not enough data
8.0
58
Not enough data
8.4
60
Not enough data
8.1
59
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Qualified and Salesforce Agentforce are categorized as AI SDRs
Unique Categories
Salesforce Agentforce is categorized as AI Customer Support Agents, AI Agent Builders, and Conversational Interface Agents
Reviews
Reviewers' Company Size
Qualified
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Agentforce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
44.1%
Information Technology and Services
18.8%
Computer & Network Security
4.2%
Marketing and Advertising
4.0%
Financial Services
3.3%
Other
25.6%
Information Technology and Services
12.4%
Financial Services
10.2%
Consulting
7.0%
Computer Software
7.0%
Manufacturing
4.4%
Other
58.9%
Alternatives
Discussions
What's the most creative experience you've created?
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Salesforce Agentforce has no discussions with answers
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