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Compare Qualified and Salesforce Agentforce 
Featured Products
At a Glance
Market Segments
Mid-Market (70.4% of reviews)
Mid-Market (43.4% of reviews)
Entry-Level Pricing
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Free 200000 Flex Credits
Qualified
Star Rating
(1,425)4.9 out of 5
Market Segments
Mid-Market (70.4% of reviews)
Pros & Cons
Entry-Level Pricing
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Browse all 3 pricing plansSalesforce Agentforce
Star Rating
(845)4.3 out of 5
Market Segments
Mid-Market (43.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free 200000 Flex Credits
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Qualified excels in user experience, with many praising its intuitive interface and ease of training for the AI SDR, Rory. Users have noted significant improvements in meeting conversion rates since implementation, highlighting a tangible impact on their sales processes.
- Users say that Salesforce Agentforce is straightforward to use, requiring minimal training. Reviewers appreciate its ability to streamline daily tasks and enhance organization, making it a solid choice for teams looking for simplicity in their operations.
- According to verified reviews, Qualified stands out for its exceptional customer support, with users mentioning hands-on assistance and a strong sense of urgency from their representatives. This level of support has been crucial for maximizing ROI and ensuring smooth onboarding.
- Reviewers mention that while Salesforce Agentforce offers good functionality, some users feel it lacks the depth of customization that Qualified provides. The ability to easily make updates and customizations in Qualified has been a significant advantage for teams with specific needs.
- G2 reviewers highlight that Qualified's implementation process is notably quick and user-friendly, with many users reporting a seamless onboarding experience. In contrast, some Salesforce Agentforce users have expressed challenges during setup, indicating a potential area for improvement.
- Users report that Qualified's AI capabilities, particularly in lead generation and real-time engagement, are superior, with many noting the effectiveness of its automated responses. Salesforce Agentforce, while effective, has received mixed feedback on its adaptability in these areas, suggesting that Qualified may be better suited for teams focused on advanced AI functionalities.
Pricing
Entry-Level Pricing
Qualified
Premier
Contact Us
Scale pipeline with Piper the AI SDR and sales rep conversations.
- Real-Time Website Conversations
- Schedule Sales Meetings
- Send 1:1 Personalized Emails
Salesforce Agentforce
Salesforce Foundations
Free
200000 Flex Credits
Get started with Agentforce for free, for any use case.
- Agent Builder
- Prompt Builder
- 200k Flex Credits
Free Trial
Qualified
No trial information availableSalesforce Agentforce
Free Trial is available
Ratings
Meets Requirements
9.6
1,131
8.2
217
Ease of Use
9.2
1,143
8.1
668
Ease of Setup
9.2
835
7.9
637
Ease of Admin
9.2
819
8.4
133
Quality of Support
9.9
1,132
8.1
206
Has the product been a good partner in doing business?
9.9
837
8.5
133
Product Direction (% positive)
9.9
1,066
9.3
221
Features by Category
Messenger
9.2
351
|
Verified
Not enough data
9.1
402
|
Verified
Not enough data
9.6
442
|
Verified
Not enough data
9.3
400
|
Verified
Not enough data
Channels
Feature Not Available
Not enough data
9.6
422
|
Verified
Not enough data
7.3
173
Not enough data
Feature Not Available
Not enough data
8.5
174
|
Verified
Not enough data
Customers
9.4
383
|
Verified
Not enough data
9.4
333
|
Verified
Not enough data
9.2
404
|
Verified
Not enough data
9.5
392
|
Verified
Not enough data
9.4
391
|
Verified
Not enough data
Agentic AI - Conversational Marketing
8.5
39
Not enough data
8.4
34
Not enough data
8.9
39
Not enough data
8.8
40
Not enough data
9.1
41
Not enough data
8.6
36
Not enough data
8.6
35
Not enough data
Lead Facilitation
9.5
73
|
Verified
Not enough data
9.2
73
|
Verified
Not enough data
9.2
63
|
Verified
Not enough data
9.7
78
|
Verified
Not enough data
Organization
9.2
54
|
Verified
Not enough data
9.3
57
|
Verified
Not enough data
9.3
66
|
Verified
Not enough data
Performance Analysis
9.0
45
|
Verified
Not enough data
9.5
48
|
Verified
Not enough data
Sales Analysis
8.7
44
|
Verified
Not enough data
8.8
42
|
Verified
Not enough data
Generative AI
9.5
44
Not enough data
9.6
41
Not enough data
Agentic AI - AI Sales Assistant
9.9
12
Not enough data
9.7
11
Not enough data
9.9
13
Not enough data
8.9
14
Not enough data
9.4
14
Not enough data
9.1
13
Not enough data
9.7
10
Not enough data
Data Availability
9.4
171
Not enough data
9.4
183
Not enough data
9.2
130
Not enough data
Platform Additional Functionality
9.5
200
Not enough data
9.5
161
Not enough data
Feature Not Available
Not enough data
9.5
185
Not enough data
9.6
188
Not enough data
Responses
9.5
36
Not enough data
9.6
37
Not enough data
9.6
35
Not enough data
Automation - AI Agents
9.7
30
Not enough data
9.3
30
Not enough data
9.6
33
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.6
34
Not enough data
9.7
35
Not enough data
9.8
35
Not enough data
Autonomy - AI Agents
9.4
33
Not enough data
9.5
32
Not enough data
9.8
30
Not enough data
9.4
30
Not enough data
Generative AI
9.6
29
Not enough data
9.6
29
Not enough data
Responses
9.4
532
Not enough data
9.5
505
Not enough data
9.6
536
Not enough data
9.3
451
Not enough data
9.0
365
Not enough data
Platform
9.7
550
Not enough data
9.5
542
Not enough data
9.4
510
Not enough data
9.3
531
Not enough data
9.2
417
Not enough data
9.4
473
Not enough data
9.5
485
Not enough data
Generative AI
9.0
180
Not enough data
8.9
174
Not enough data
Notifications
9.3
218
Not enough data
9.2
204
Not enough data
9.4
221
Not enough data
Settings
9.4
221
Not enough data
9.5
229
Not enough data
9.5
218
Not enough data
Personalization
9.4
222
Not enough data
9.5
205
Not enough data
Integrations
9.4
218
Not enough data
9.6
239
Not enough data
7.7
152
Not enough data
8.6
183
Not enough data
8.9
184
Not enough data
Generative AI
9.0
113
Not enough data
8.9
101
Not enough data
8.5
91
Not enough data
8.7
91
Not enough data
8.3
86
Not enough data
Agentic AI - Online Appointment Scheduling
9.4
26
Not enough data
9.3
25
Not enough data
9.6
26
Not enough data
Integrations
8.5
113
Not enough data
9.1
131
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.6
154
Not enough data
Branding & Customizatio
9.2
143
Not enough data
9.3
137
Not enough data
9.2
121
Not enough data
Automatic Rules & Configurations
9.5
150
Not enough data
9.5
141
Not enough data
9.2
138
Not enough data
Agentic AI - Business Scheduling
9.4
15
Not enough data
9.5
14
Not enough data
Generative AI
9.3
48
Not enough data
9.3
47
Not enough data
Agentic AI - Bot Platforms
10.0
7
Not enough data
10.0
5
Not enough data
9.7
6
Not enough data
9.8
7
Not enough data
9.4
6
Not enough data
9.7
6
Not enough data
Not enough data
Not enough data
Generative AI
9.1
153
Not enough data
9.1
149
Not enough data
8.5
104
Not enough data
Communication
9.7
653
|
Verified
Not enough data
9.4
635
|
Verified
Not enough data
8.7
393
Not enough data
9.4
487
|
Verified
Not enough data
9.1
421
|
Verified
Not enough data
Internal Use
9.4
567
|
Verified
Not enough data
9.3
520
|
Verified
Not enough data
9.5
570
|
Verified
Not enough data
9.3
528
|
Verified
Not enough data
9.1
413
|
Verified
Not enough data
9.3
511
|
Verified
Not enough data
Customization - AI Agent Builders
Not enough data
8.1
153
Not enough data
7.9
152
Not enough data
8.2
149
Functionality - AI Agent Builders
Not enough data
8.0
150
Not enough data
7.9
148
Not enough data
7.9
146
Not enough data
7.9
145
Data and Analytics - AI Agent Builders
Not enough data
8.1
148
Not enough data
7.8
144
Not enough data
8.1
144
Integration - AI Agent Builders
Not enough data
8.3
150
Not enough data
8.1
74
Not enough data
8.1
139
Not enough data
8.5
143
Automation
9.4
70
8.5
16
8.8
56
8.7
17
8.1
50
8.6
16
9.6
79
8.8
17
9.1
70
8.6
17
Autonomy
8.9
63
8.6
17
9.1
64
8.9
17
9.0
64
8.8
17
8.8
62
8.5
17
Outbound Sales
9.3
59
8.8
17
9.0
56
9.3
17
8.4
50
9.1
17
9.3
63
8.9
17
9.1
56
9.0
17
Inbound Sales
9.0
62
8.8
17
9.4
71
9.1
17
8.8
56
8.7
17
9.6
78
8.7
17
9.4
75
8.6
17
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
8.2
56
Not enough data
8.1
57
Not enough data
8.0
56
Not enough data
8.7
57
Not enough data
7.7
56
Customer Interaction Automation - AI Customer Support Agents
Not enough data
8.2
55
Not enough data
8.4
55
Not enough data
8.2
54
Not enough data
8.2
57
Automation
Not enough data
8.6
59
Not enough data
8.5
57
Not enough data
8.4
57
Autonomy
Not enough data
7.8
56
Not enough data
7.9
55
Not enough data
8.3
55
Not enough data
8.1
56
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Qualified and Salesforce Agentforce are categorized as AI SDRs
Unique Categories
Salesforce Agentforce is categorized as AI Customer Support Agents and AI Agent Builders
Reviews
Reviewers' Company Size
Qualified
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Agentforce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
44.0%
Information Technology and Services
18.9%
Computer & Network Security
4.2%
Marketing and Advertising
4.0%
Financial Services
3.3%
Other
25.7%
Information Technology and Services
11.5%
Financial Services
10.4%
Computer Software
6.7%
Consulting
6.4%
Hospital & Health Care
4.6%
Other
60.4%
Alternatives
Discussions
What's the most creative experience you've created?
1 Comment
MB
Saying hello to competitors when they are on our site 😝Read more
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Salesforce Agentforce has no discussions with answers
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