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Compare Qualaroo and UserTesting 
Featured Products
At a Glance
Market Segments
Mid-Market (45.7% of reviews)
Enterprise (41.9% of reviews)
Entry-Level Pricing
$69.00 Per Month
Contact Us Per Year
Qualaroo
Star Rating
(48)4.3 out of 5
Market Segments
Mid-Market (45.7% of reviews)
Pros & Cons
Entry-Level Pricing
$69.00 Per Month
Browse all 3 pricing plansUserTesting
Star Rating
(785)4.4 out of 5
Market Segments
Enterprise (41.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that UserTesting excels in providing a wide variety of test types, including websites, prototypes, and mobile apps, which allows users to gather feedback across different platforms. This versatility is appreciated by users who value comprehensive testing options.
- Users say that Qualaroo stands out for its advanced targeting features, enabling businesses to reach specific users with tailored surveys. This capability helps ensure that feedback is relevant and actionable, which is a significant advantage for those needing quick insights.
- According to verified reviews, UserTesting's user interface is praised for its intuitive design and smooth animations, enhancing the overall user experience. This focus on usability makes it easier for teams to navigate the platform and conduct tests efficiently.
- Reviewers mention that Qualaroo's ability to collect feedback directly from users while they are on the site is a major benefit. This real-time feedback collection eliminates the uncertainty of waiting for responses to emails, making it a preferred choice for businesses looking for immediate insights.
- G2 reviewers highlight that while both platforms offer solid support, Qualaroo receives slightly higher marks for its quality of support. Users appreciate the responsiveness and helpfulness of the Qualaroo team, which can be crucial for businesses needing assistance during implementation.
- Users express that UserTesting's focus on human opinions over AI-generated content adds a layer of authenticity to the feedback process. This emphasis resonates with users who value genuine insights, although some may find the lack of certain features limiting compared to Qualaroo's offerings.
Pricing
Entry-Level Pricing
Qualaroo
Essentials
$69.00
Per Month
Perfect for growing businesses
- Utilize key integrations to take immediate action on your insights. With additional horsepower, you're enabled to survey your users with precise timing and targeting, improve your conversion, and boost your customer happiness. Get Started
UserTesting
Team-based Unlimited
Contact Us
Per Year
With a team-based unlimited plan, a team, department, or division (defined through a mutually agreed-upon enterprise scope) can run unlimited tests within a Fair Use policy and enjoy full access to the UserTesting platform. It’s ideal for organizations looking to scale experience research across multiple departments and geographies. Predictable contract terms provide budgeting and procurement certainty.
- Global participant panel across 60+ countries
- Enterprise-grade security and compliance (SOC2, ISO 27001, GDPR, HIPPA)
- Test builder and template gallery
Free Trial
Qualaroo
Free Trial is available
UserTesting
Free Trial is available
Ratings
Meets Requirements
8.6
35
8.6
599
Ease of Use
8.4
35
8.4
630
Ease of Setup
8.6
13
8.6
295
Ease of Admin
8.7
14
8.7
231
Quality of Support
9.1
31
9.0
522
Has the product been a good partner in doing business?
8.3
13
8.8
226
Product Direction (% positive)
7.6
29
8.1
589
Features by Category
User Response Methods
10.0
7
|
Verified
7.5
317
|
Verified
Feature Not Available
8.7
374
|
Verified
Feature Not Available
8.7
296
|
Verified
Feature Not Available
7.1
182
|
Verified
9.4
6
|
Verified
8.2
351
|
Verified
Participant Selection
9.3
5
|
Verified
7.4
126
Feature Not Available
5.5
81
10.0
5
|
Verified
6.9
107
Feature Not Available
8.1
374
|
Verified
Insights
10.0
7
|
Verified
7.7
344
|
Verified
9.4
6
|
Verified
7.7
312
|
Verified
8.6
7
|
Verified
7.4
312
|
Verified
Generative AI
Not enough data
6.6
83
Feedback Source
Not enough data
8.0
114
Not enough data
8.4
131
Not enough data
8.4
131
Not enough data
7.7
83
Not enough data
8.3
155
Feedback Management
Not enough data
7.7
144
Not enough data
7.7
159
Not enough data
8.2
176
Not enough data
8.2
162
Insights
Not enough data
Feature Not Available
Not enough data
7.3
162
Not enough data
7.7
173
Agentic AI - Demo Automation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
Not enough data
6.8
20
Not enough data
6.7
19
Not enough data
6.8
18
Not enough data
Feature Not Available
Customization
Not enough data
6.9
18
Not enough data
6.2
17
Not enough data
6.2
18
Not enough data
5.8
17
Generative AI
Not enough data
Feature Not Available
Not enough data
7.3
19
Agentic AI - Experience Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Survey Management
Not enough data
6.1
22
Not enough data
7.9
24
Not enough data
6.5
22
Not enough data
6.5
24
Survey Customization
Not enough data
6.0
25
Not enough data
5.8
24
Not enough data
6.5
24
Not enough data
4.9
23
Survey Insights
Not enough data
6.3
24
Not enough data
Feature Not Available
Not enough data
7.1
24
Not enough data
6.8
24
Agentic AI - Survey
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
5.7
5
Not enough data
6.4
6
Survey Management
9.4
8
|
Verified
9.0
35
|
Verified
9.3
9
|
Verified
8.3
83
|
Verified
9.1
9
|
Verified
8.6
107
|
Verified
9.4
8
|
Verified
8.5
100
|
Verified
Process Management
9.4
8
|
Verified
8.0
102
|
Verified
9.6
8
Feature Not Available
9.3
7
|
Verified
8.3
82
|
Verified
9.5
7
Feature Not Available
System Management
9.3
7
|
Verified
8.8
89
|
Verified
Feature Not Available
9.2
15
|
Verified
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Qualaroo and UserTesting are categorized as Enterprise Feedback Management and User Research
Unique Categories
Qualaroo has no unique categories
UserTesting is categorized as Consumer Video Feedback, Experience Management, Survey, and Consumer Insights Platforms
Reviews
Reviewers' Company Size
Qualaroo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UserTesting
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
23.9%
Information Technology and Services
19.6%
Internet
8.7%
Computer Software
8.7%
Health, Wellness and Fitness
6.5%
Other
32.6%
Financial Services
10.4%
Computer Software
9.7%
Information Technology and Services
8.8%
Retail
6.5%
Consumer Goods
3.9%
Other
60.8%
Alternatives
Discussions
Qualaroo has no discussions with answers
Will you consider building out videos and demos for specific prospective users?
2 Comments
SG
The usertesting.com sales team is very informed and supportive. Im pretty sure if you contacted them directly. They will arrange a demo for you. Read more
Can you send me documentation on how iterative product design feedback is better served with 5 inter
1 Comment
LB
Depends on whether you are looking for usability issues or quantitative results (i.e., benchmarking). Both are of value.Read more
Best Practices
1 Comment
LB
I agree and we've also had this as a barrier that we have not been able to solve. Wish it would use software that they normally use.Read more
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