G2 reviewers report that Upflow excels in user experience, with a star rating of 4.8 compared to Quadient AR Automation by YayPay's 4.4. Users appreciate Upflow's automated reminder workflows and the ability to easily track past-due customers, making it a favorite for those seeking a streamlined accounts receivable process.
According to verified reviews, Upflow's implementation process is notably smoother, with users highlighting its intuitive setup and quick onboarding. In contrast, some users of Quadient AR Automation mention challenges in configuration, which can hinder initial setup.
Users say that Upflow provides superior support, reflected in its high quality of support score of 9.7. Reviewers have praised the responsiveness and helpfulness of Upflow's support team, while Quadient AR Automation's support, although decent, received a lower score of 8.6, indicating room for improvement.
Reviewers mention that Upflow's features for managing customer communication are particularly strong, allowing for customizable workflows that enhance engagement with clients. In comparison, while Quadient AR Automation is noted for its versatility, some users feel it lacks the same level of customization in communication processes.
Users highlight that Upflow's real-time visibility into accounts receivable is a game-changer, enabling them to prioritize tasks effectively. Quadient AR Automation, while effective for daily management, does not provide the same level of clarity in tracking overdue accounts, which can impact cash flow management.
According to recent feedback, both products serve the mid-market well, but Upflow's free entry-level pricing makes it more accessible for smaller businesses. Quadient AR Automation requires potential users to contact them for pricing, which may deter some budget-conscious buyers.
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Whether you're a mid-sized business or a large enterprise, our AR automation is designed to meet your B2B finance team's needs.
Automate every step in your accounts receivable process from credit to collections to cash application.
How doe the company expect to enhance functionality with communication with customer
1 Comment
JE
With YayPay you can send emails to clients directly from the system. This way there is a record kept of communication with the client. You can also have...Read more
How have you used Yaypay to improve your business processes?
1 Comment
KM
Yaypay has helped consolidate our multiple business accounts. Being able to maneuver effortlessly between our four companies, in one app has been plenty...Read more
where did my rep go? he is no longer working there i think and we haven't had anyone else reach out.
1 Comment
VB
Hi Rebecca - please reach out to me and I will help you get in touch with the right person!
Thanks, Val
v.bruno@quadient.comRead more
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