G2 reviewers report that Vertex excels in customer support, with users highlighting the prompt resolution of issues and thorough explanations provided by the support team. This level of service is complemented by a robust reporting filing system that many find easy to navigate.
Users say that Quaderno simplifies tax compliance significantly, especially for digital businesses. Reviewers appreciate how it automates VAT invoicing across different countries, allowing them to focus on their core operations without the burden of tax administration.
According to verified reviews, Vertex has a strong presence in the enterprise market, which may appeal to larger organizations looking for comprehensive tax solutions. However, this focus might make it less accessible for small businesses compared to Quaderno, which is tailored for smaller enterprises.
Reviewers mention that Quaderno's ease of setup is a standout feature, with many users noting that the app is quick to implement and that support is readily available. This contrasts with Vertex, where some users have reported challenges during the initial setup phase.
G2 reviewers highlight that while Vertex has a solid overall rating, Quaderno edges ahead in user satisfaction metrics such as ease of use and quality of support. Users have expressed high levels of satisfaction with Quaderno's quick email responses and reasonable pricing.
Users say that Vertex offers valuable add-on tools, such as the Certificate Center and Vertex Returns, which enhance its functionality. However, some users feel that these additional features may not be as necessary for smaller businesses, who might find Quaderno's streamlined approach more beneficial.
Version 8.0 is the latest O Series release which became available in March 2017. Functionality is enhanced as part of major releases (like 8.0) and service...Read more
Can O Series complete Returns?
1 Comment
Official Response from Vertex
While O Series can generate reports that support the filing of Returns it provides specific functionality that supports the exporting of transaction detail...Read more
When are O Series data updates made available?
1 Comment
Official Response from Vertex
Vertex provides monthly updates to rates, rules, and jurisdictional information. For an On-Premise deployment, the updates are published onto the online...Read more
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