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# Qminder vs Verint Appointment and Queuing Software Comparison - What are their main differences?

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QminderVerint Appointment and...[+ Add Product](#)

Reviews

**Qminder** [

4.6/5(249)

](https://www.g2.com/products/qminder/reviews#reviews)

**Verint Appointment and Queuing Software** [

4.5/5(11)

](https://www.g2.com/products/verint-appointment-and-queuing-software/reviews#reviews)

Pricing

**Qminder**
Free Trial

**$869.00** 25 Seats Per Month · Business

**Verint Appointment and Queuing Software**
 **Contact Us** Per Year · Enterprise Rates

**Pricing Insights**
from reviews

Time to Implement

**Qminder**
1 month

Based on 16 responses

**Verint Appointment and Queuing Software**
Not enough reviews yet

Return on Investment

**Qminder**
14 months

Based on 10 responses

**Verint Appointment and Queuing Software**
Not enough reviews yet

Perceived Cost

**Qminder**
$$$$$

**Verint Appointment and Queuing Software**
Not enough reviews yet

Average Discount

**Qminder**
8%

**Verint Appointment and Queuing Software**
Not enough reviews yet

 ![Qminder](https://images.g2crowd.com/uploads/product/hd_favicon/d3b155e12be4f99b8cc252175c62057e/qminder.svg "Qminder")

 ![Verint Appointment and Queuing Software](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_19576b6f9cdacc4e3c55837439d5c78c/verint-appointment-and-queuing-software.png "Verint Appointment and Queuing Software")

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Pros & Cons

**Qminder**
[
Ease of Use (19)
](https://www.g2.com/products/qminder/reviews?filters%5Bsentiment_snippet%5D=1750523&qs=pros-and-cons#reviews)[
Helpful (14)
](https://www.g2.com/products/qminder/reviews?filters%5Bsentiment_snippet%5D=1751059&qs=pros-and-cons#reviews)[
Access Issues (3)
](https://www.g2.com/products/qminder/reviews?filters%5Bsentiment_snippet%5D=1960121&qs=pros-and-cons#reviews)[
Insufficient Information (3)
](https://www.g2.com/products/qminder/reviews?filters%5Bsentiment_snippet%5D=1751335&qs=pros-and-cons#reviews)

**Verint Appointment and Queuing Software**
Not enough data

Integrations

**Qminder**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9bce16a97eb8f3d8e99f424f1a242a6a/dash-for-brands-ltd-dash.png "Product Avatar Image")

Dash

](https://www.g2.com/products/dash-for-brands-ltd-dash/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_beff024fc84d57f033f79a9b75e4b62a/tph-global-eclipse.jpeg "Product Avatar Image")

Eclipse

](https://www.g2.com/products/tph-global-eclipse/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1d691480aa3fba0192c2518d27b928f0/epic.jpeg "Product Avatar Image")

Epic

](https://www.g2.com/products/epic/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e3534f51bfb97f2ff41d35445de3c55d/eto.png "Product Avatar Image")

Eto

](https://www.g2.com/products/eto/reviews)[
View all
](https://www.g2.com/products/qminder/integrations)

**Verint Appointment and Queuing Software**
Not enough data

Screenshots

**Qminder**
 ![Qminder screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1602739/Kiosk.png)

**Verint Appointment and Queuing Software**
 ![Verint Appointment and Queuing Software screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1315883/1-Best-Appointment-software-for-enterprise-retailers-and-banks-2-_2_.png)

Ratings

Meets Requirements

**Qminder**

9.0

9.0220

**Verint Appointment and Queuing Software**
Not enough data

Ease of Use

**Qminder**

9.3

9.3224

**Verint Appointment and Queuing Software**
Not enough data

Ease of Setup

**Qminder**

9.0

9.0101

**Verint Appointment and Queuing Software**
Not enough data

Ease of Admin

**Qminder**

9.2

9.265

**Verint Appointment and Queuing Software**
Not enough data

Quality of Support

**Qminder**

9.1

9.1197

**Verint Appointment and Queuing Software**
Not enough data

Has the product been a good partner in doing business?

**Qminder**

9.3

9.364

**Verint Appointment and Queuing Software**
Not enough data

Product Direction (% positive)

**Qminder**

9.3

9.3221

**Verint Appointment and Queuing Software**
Not enough data

Features

Visitor Management[Hide 52 FeaturesShow 52 Features](javascript:void(0);)

9.1

155

Not enough data

Platform Basics

Visitor Check-In

9.1(won by default)

153

Not enough data

Visitor Database

9.6(won by default)

23

Not enough data

Reports & Analytics

9.2(won by default)

21

Not enough data

Automation

9.2(won by default)

20

Not enough data

Mail Management

Feature Not Available

Not enough data

Blacklist Screenings

Feature Not Available

Not enough data

Badge Issuance

Feature Not Available

Not enough data

Workflow Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Registration Management

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Parking Management

Not enough data

Not enough data

Badge Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Access Management

Not enough data

Not enough data

Platform Data

Automation

8.8(won by default)

144

Not enough data

Analytics

9.2(won by default)

145

Not enough data

Visitor Logs

9.1(won by default)

150

Not enough data

Dashboard

9.0(won by default)

149

Not enough data

Platform Interoperability

Notifications

8.7(won by default)

146

Not enough data

Hardware

8.8(won by default)

136

Not enough data

Emergency Notification

Not enough data

Not enough data

Platform Additional Functionality

Integration

8.9(won by default)

134

Not enough data

Additional Functionality - Visitor Management

Hardware Integration

9.4(won by default)

19

Not enough data

Multi-lingual Support

9.0(won by default)

19

Not enough data

NDA & Contract Signing

Feature Not Available

Not enough data

Integrations with Relevant Software

Feature Not Available

Not enough data

Generative AI

Not enough data

Not enough data

Employee Directory

Not enough data

Not enough data

Security Gate Access Control

Not enough data

Not enough data

Biometric Recognition

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

ID Scanning

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

Pre-Registration

Not enough data

Not enough data

Time Tracking

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Facial Recognition

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Digital Signature

Not enough data

Not enough data

Authentication

Not enough data

Not enough data

Visitor Tracking

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Watch List

Not enough data

Not enough data

Photo Capture

Not enough data

Not enough data

Wireless Internet Access Control

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

User Profiles

Not enough data

Not enough data

Agentic AI - Visitor Management

Decision Making

Not enough data

Not enough data

Queue Management[Hide 13 FeaturesShow 13 Features](javascript:void(0);)

8.4

151

Not enough data

Customer Support

SMS Updates

8.1(won by default)

127

Not enough data

VIP Settings

7.7(won by default)

117

Not enough data

Multilanguage Support

8.3(won by default)

124

Not enough data

Reporting and Analytics

Customer Information

8.8(won by default)

142

Not enough data

Predictive Analytics

8.5(won by default)

131

Not enough data

Clerk Performance Reports

8.9(won by default)

141

Not enough data

Location-based Peformance Reports

8.6(won by default)

133

Not enough data

Hardware

Proprietary Hardware

8.3(won by default)

125

Not enough data

Hardware Agnostic

8.3(won by default)

126

Not enough data

Digital Signage

8.5(won by default)

127

Not enough data

Generative AI 

AI Text-to-Speech

Feature Not Available

Not enough data

AI Text-to-Video

Feature Not Available

Not enough data

AI Text-to-3D

Feature Not Available

Not enough data

Show 3 feature categories with incomplete data

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Online Appointment Scheduling[Hide 49 FeaturesShow 49 Features](javascript:void(0);)

Not enough data

Not enough data

Notifications

Confirmations & Reminders

Not enough data

Not enough data

Appointment Follow-Up

Not enough data

Not enough data

Scheduling Notifications

Not enough data

Not enough data

Recurring Appointments

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Group Scheduling

Not enough data

Not enough data

Settings

Time Zone Detection

Not enough data

Not enough data

Availability Settings

Not enough data

Not enough data

Blocked Time Settings

Not enough data

Not enough data

Personalization

Branding

Not enough data

Not enough data

Links

Not enough data

Not enough data

Integrations

Multi- Calendar Integration

Not enough data

Not enough data

Website Integration

Not enough data

Not enough data

Payment Acceptance

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Communication

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

AI Text-to-Image

Not enough data

Not enough data

AI Text-to-Speech

Not enough data

Not enough data

AI Image-to-Text

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - Online Appointment Scheduling

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Additional Functionality

Access Controls/Permissions

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Availability Management

Not enough data

Not enough data

Wait List Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Client Portal

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Appointment Management

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Client Management

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Client Database

Not enough data

Not enough data

Online Booking

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

Credit Card Processing

Not enough data

Not enough data

API

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Appointment Reminder[Hide 37 FeaturesShow 37 Features](javascript:void(0);)

Not enough data

Not enough data

Features

Standalone Booking

Not enough data

Not enough data

Integrated App

Not enough data

Not enough data

SMS

Not enough data

Not enough data

Email

Not enough data

Not enough data

Voice

Feature Not Available

Not enough data

Confirmation and Cancellation

Not enough data

Not enough data

Additional Functionality

Website Integration

Not enough data

Not enough data

Recurring Appointments

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Mobile Alerts

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Appointment Scheduling

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

API

Not enough data

Not enough data

Availability Management

Not enough data

Not enough data

Rescheduling

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Confirmations/Reminders

Not enough data

Not enough data

Two-Way Communication

Not enough data

Not enough data

Automated Responses

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Payment Reminders

Not enough data

Not enough data

Calendar Sync

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Qminder](https://images.g2crowd.com/uploads/product/hd_favicon/d3b155e12be4f99b8cc252175c62057e/qminder.svg "Qminder")](https://www.g2.com/products/qminder/reviews)

Qminder

Small-Business(50 or fewer emp.)

52.7%

Mid-Market(51-1000 emp.)

31.4%

Enterprise(\> 1000 emp.)

15.9%

[![Verint Appointment and Queuing Software](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_19576b6f9cdacc4e3c55837439d5c78c/verint-appointment-and-queuing-software.png "Verint Appointment and Queuing Software")](https://www.g2.com/products/verint-appointment-and-queuing-software/reviews)

Verint Appointment and Queuing Software

Small-Business(50 or fewer emp.)

22.2%

Mid-Market(51-1000 emp.)

44.4%

Enterprise(\> 1000 emp.)

33.3%

Small-Business

(50 or fewer emp.)

52.7%

22.2%

Mid-Market

(51-1000 emp.)

31.4%

44.4%

Enterprise

(\> 1000 emp.)

15.9%

33.3%

Reviewers' Industry

[![Qminder](https://images.g2crowd.com/uploads/product/hd_favicon/d3b155e12be4f99b8cc252175c62057e/qminder.svg "Qminder")](https://www.g2.com/products/qminder/reviews)
Qminder

Higher Education

12.3%

Hospital & Health Care

8.6%

Consumer Services

8.6%

Government Administration

7.0%

Education Management

6.1%

Other

57.4%

[![Verint Appointment and Queuing Software](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_19576b6f9cdacc4e3c55837439d5c78c/verint-appointment-and-queuing-software.png "Verint Appointment and Queuing Software")](https://www.g2.com/products/verint-appointment-and-queuing-software/reviews)
Verint Appointment and Queuing Software

Retail

22.2%

Cosmetics

22.2%

Telecommunications

11.1%

Museums and Institutions

11.1%

Information Technology and Services

11.1%

Other

22.2%

FAQs

## Qminder vs Verint Appointment and... FAQs

Generated using AI

Last updated: August 16, 2026

### What is the difference between Qminder vs Verint Appointment and...?

Qminder stands out for its higher G2 rating, larger review volume, and reviewer-cited ease of use, while Verint Appointment and... is noted for its integration capabilities and clean website functionality.

| [Qminder](https://www.g2.com/products/qminder/reviews) | [Verint Appointment and...](https://www.g2.com/products/verint-appointment-and-queuing-software/reviews) |
| --- | --- |
| 4.6/5 (248 reviews) | 4.5/5 (11 reviews) |
| — | — |
| 9.0 | — |
| 9.1 | — |
| Ease of Use (19 all-time mentions) | Easy integration with other software and services |

### How do the pricing models of Qminder and Verint Appointment and... compare?

Qminder is perceived as a stronger value by reviewers, with positive sentiment on ease of use and setup, while Verint Appointment and... receives mixed feedback on pricing clarity.

- **Qminder:** In recent reviews, many reviewers highlight Qminder's user-friendly interface and efficient setup as key value drivers.
- **Verint Appointment and...:** Recent reviewers note that Verint Appointment and... can be more expensive than expected and mention confusion around its pricing structure.

### What are the best alternatives to Qminder and Verint Appointment and...?

The top three alternatives to Qminder and Verint Appointment and... are Waitwhile, Envoy Visitors, and Qmatic.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Qminder](https://www.g2.com/products/qminder/reviews) | 4.6/5 (248 reviews) | — | In recent reviews, many reviewers highlight ease of use and setup as value drivers. | Ease of Use (19 all-time mentions) |
| [Verint Appointment and...](https://www.g2.com/products/verint-appointment-and-queuing-software/reviews) | 4.5/5 (11 reviews) | — | Recent reviewers note confusion around pricing structure and higher-than-expected costs. | Easy integration with other software and services |
| [Waitwhile](https://www.g2.com/products/waitwhile/reviews) | 4.9/5 (342 reviews) | Small-Business | — | — |
| [Envoy Visitors](https://www.g2.com/products/envoy-visitors/reviews) | 4.7/5 (437 reviews) | Mid-Market | — | — |
| [Qmatic](https://www.g2.com/products/qmatic/reviews) | 3.9/5 (25 reviews) | — | — | — |

### Which Queue Management features should I prioritize when comparing Qminder and Verint Appointment and...?

Buyers should prioritize Ease of Use, Ease of Setup, Notifications, Quality of Support, and Data Insights when comparing Qminder and Verint Appointment and....

- **Ease of Use:** Qminder: 9.3 (19 all-time mentions); Verint Appointment and...: reviewers highlight easy integration and user-friendly dashboard.
- **Ease of Setup:** Qminder: 9.0 (6 all-time mentions for easy setup); Verint Appointment and...: reviewers cite easy website integration and setup.
- **Notifications:** Qminder: Frequently mentioned in recent reviews as a key feature for customer and staff alerts; Verint Appointment and...: reviewers note notification and scheduling capabilities.
- **Quality of Support:** Qminder: 9.1; Verint Appointment and...: reviewers mention responsive support but also note some initial sales communication challenges.
- **Data Insights:** Qminder: Multiple reviewers cite valuable data and reporting features; Verint Appointment and...: reviewers mention reporting options and increased efficiency.

### What are the pros and cons of Qminder vs Verint Appointment and...?

Qminder's headline strength is ease of use and setup, while Verint Appointment and... is praised for integration flexibility and website functionality.

- **Qminder strengths:** Ease of use (19 all-time mentions), helpfulness (14), simple interface (9), efficiency (7), easy setup (6), customer engagement (5), organization (5), navigation ease (4), business efficiency (3), productivity improvement (3), quick setup (3).
- **Qminder trade-offs:** Access issues (3), insufficient information (3), technical issues (3), unnecessary features (3), update issues (3), booking issues (2).
- **Verint Appointment and... strengths:** Reviewers highlight easy integration with other software, clean website functionality, and flexible options for appointments and queue management.
- **Verint Appointment and... trade-offs:** Reviewers mention higher-than-expected costs, confusing pricing structure, and occasional technical or data registration issues.

### Is Qminder or Verint Appointment and... better for small businesses?

Qminder is better suited for small businesses, as reflected by its prominence in the Small-Business segment and positive reviewer sentiment.

- **Qminder:** Reviewers in the Small-Business segment consistently praise Qminder for its ease of use, quick setup, and ability to streamline operations for smaller teams.
- **Verint Appointment and...:** No segment data available; reviewers focus on integration and website functionality rather than small-business fit.

### Which Queue Management platform has better integrations?

Reviewers favor Verint Appointment and... for integrations, citing easy integration with other software and services.

- **Qminder:** No recent reviewer-cited integrations.
- **Verint Appointment and...:** Reviewers highlight easy integration with other software and services, especially for website and scheduling use cases.

### How do Qminder and Verint Appointment and... compare on customer support?

Qminder and Verint Appointment and... are at parity on Quality of Support, with Qminder scoring 9.1 and Verint Appointment and... receiving positive but mixed reviewer feedback.

- **Qminder:** Reviewers frequently mention helpful and responsive support, with 9.1 for Quality of Support and 6 all-time mentions for easy setup and support chat.
- **Verint Appointment and...:** Reviewers describe fast and great support, but also note some initial challenges in sales communication and support responsiveness.

### Which is easier to implement, Qminder or Verint Appointment and...?

Qminder and Verint Appointment and... are at parity on Ease of Setup, with both products receiving positive reviewer sentiment and Qminder scoring 9.0.

- **Qminder:** Reviewers consistently highlight quick and easy setup, with 6 all-time mentions for easy setup and a 9.0 Ease of Setup score.
- **Verint Appointment and...:** Reviewers note easy integration and setup, especially for website deployment and onboarding.

### Which product has better Notifications?

Qminder is more frequently cited for its Notifications feature, with reviewers consistently highlighting its effectiveness for customer and staff alerts.

- **Qminder:** Notifications are a frequently mentioned feature in recent reviews, with multiple reviewers praising timely alerts and reminders for both staff and customers.
- **Verint Appointment and...:** Reviewers mention notification and scheduling capabilities, but with less frequency and detail than Qminder.

Alternatives

**Qminder Alternatives**

 ![Waitwhile](https://images.g2crowd.com/uploads/product/hd_favicon/28bb2ddf95d5d326271370287927f678/waitwhile.svg "Waitwhile")

[
Waitwhile
](/products/waitwhile/reviews)

 ![Qmatic](https://images.g2crowd.com/uploads/product/hd_favicon/304bc536fb77ac752c01c78e0bca3dcd/qmatic.svg "Qmatic")

[
Qmatic
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